English Enjoy the Freedom of Independent Living OPERATING INSTRUCTIONS Model No. 30911 www.ActiveForever.com v6.
Note: Battery must be installed before use. Thank you for choosing the Guardian Alert 911 – your personal link to the 911 emergency operator when you need it. PLEASE READ THIS MANUAL COMPLETELY AND SAVE IT FOR REFERENCE. Contents: The items below are included with your Guardian Alert 911 . Additional parts or replacements can be ordered from LogicMark, LLC by calling our Customer Service department at 703-934-7934.
Optional Accessories: Battery Backup #30912 TABLE OF CONTENTS Overview of the Guardian Alert 911........................................................4 Installing the Battery.................................................................................4 Locating the Base Unit..............................................................................5 Pendant Features.......................................................................................5 Base Unit Features..........................
Overview Of The Guardian Alert 911: The Guardian Alert 911 is a tiny cordless speaker phone, small enough to be worn around your neck. It is smaller than most cell phones. By pressing a single button, the Guardian Alert 911automatically dials the universal 911 emergency number. You will then be able to speak directly to the 911 operator about your emergency. It has enough range to cover most homes and even into the yard. It is NOT a cell phone, and therefore will not work far from your home.
Locating the Base Unit: For best results and longest range, locate the BASE UNIT in an area away from household appliances which could present electrical interference. These include microwave ovens, televisions, electric mixers or blenders, hairdryers, or other cordless phones. Good Location Bad Location If more than one Guardian Alert 911 is to be used in one home, it is recommended that the BASE UNITS be located at least 10’ apart. Do not install more than two Guardian Alert 911in one home.
Base Unit Features: Connecting The Guardian Alert 911: The Standard Connection: Telephone Line Cord AC Adapter No special phone line or special service is required to use your Guardian Alert 911. Your phone will work with your existing touch-tone phone line and existing service. It works the same way as any cordless phone. Simply plug in the AC ADAPTER and TELEPHONE LINE CORD as shown.
Caution: Do not plug the AC ADAPTER into an outlet which is controlled by a switch. The switch could accidentally be turned off, thus rendering the BASE UNIT inoperable. Connecting A Second Phone You may need to plug a conventional telephone into same outlet used by the Guardian Alert 911. This is done very simply by using the telephone line splitter (included). See illustration on right.
Attaching The Lanyard If the neck strap is to be used, attach it as shown to the right. Water Resistance The Guardian Alert 911 will resist occasional splashes from water. However, it should never be submerged or exposed to water continuously.
Battery Check The Guardian Alert 911 has a built-in battery tester. When you press the button on the bottom of the PENDANT, a voice announcement will inform you of the battery condition. One of the following messages will be heard: “Battery is OK.” Check the battery condition once per week. “Replace battery soon.” The battery should be replaced within the next few days. “Replace battery now.” The battery should be replaced the same day.
System Check The button on the bottom of the case which is used to perform the BATTERY CHECK, will also perform a SYSTEM CHECK. Press and hold this button for more than four (4) seconds. One of the following announcements will be made. “System check, OK.” This confirms the following: Battery status. The PENDANT is working. The BASE UNIT is working. The BASE UNIT is connected to a working phone line. The PENDANT is within range of the BASE UNIT. “System check failed.
Emergency Dialing Using the Panic Button In the event of an emergency, press the blue panic button on the front of the PENDANT. When this button is pressed for more than ½ second, the Guardian Alert 911 will automatically dial 911. When the emergency response operator answers, speak in a normal voice and you will be heard. There is no need to put the PENDANT up to your ear unless you are having trouble hearing. There is no need to hold the PENDANT up to your mouth.
TROUBLESHOOTING GUIDE What if I can’t get the Guardian Alert 911 to work? Step 1 – Check the PENDANT. What to do: Press the BATTERY CHECK/SYSTEM CHECK button on the bottom of the PENDANT. What to expect: The a voice should announce the condition of the battery. A light on the front of the PENDANT will come on. If nothing happens, the most likely cause is that the battery is dead or has been installed backwards. If the PENDANT seems to be working, go on to step 2.
but resetting this is simple. What to do: 1. Press the “SET” button on the BASE UNIT until the red “SETUP” light comes on. Release the SET button. 2. Now press and hold the PANIC BUTTON and the BATTERY CHECK buttons together until the “setup” light on the BASE UNIT turns off. What to expect: The red light will go out on the BASE UNIT. This indicates the PENDANT and the BASE UNIT are synchronized. At this point, everything should be working fine.
General Warnings And Precautions! Warning! - LogicMark, LLC DOES NOT represent this unit to be completely waterproof. To reduce the risk of damage to the unit, DO NOT expose the pendant or base unit to prolonged water, rain or moisture. - The Guardian Alert 911 is intended for residential use only. It may not work properly if connected to some commercial phone systems. - The Guardian Alert 911 works with tone dialing systems only. Do not use if you have pulse dialing only.
6. Do not use any power source other than that supplied from LogicMark, LLC specifically for this product. Use of any other power source could damage your unit or make it unsafe. 7. If your unit becomes damaged do not attempt to repair it. Please return it to LogicMark, LLC for service or replacement as stipulated below under “ONE YEAR LIMITED WARRANTY”.