User's Manual
27
Heater Problems
Symptom Solution
No heat 1.  is  may be caused by  a dirty  filter:  Clean 
the filter  per the  instructions provided  in the 
Maintenance section of this manual. If the filter 
is  more  than  two  months  old, replace  it.  After 
cleaning or replacing the filter, cover the spa, turn 
the temperature set point all the way up, and leave 
the spa for 24 hours. If the spa still will not heat, 
contact the manufacturer for instructions.
No heat and no 
circulation
1.  e 
water pump may be air bound:  Unplug the 
power pack from the electrical outlet. Bleed air 
from the filter tank by turning the bleed fitting 
on the top of the filter tank counter-clockwise. 
After one minute, or when water drips from the 
fitting, close the bleed fitting and plug in. If the 
water pump still does not pump water, contact 
the manufacturer for instructions.
If the water pump becomes air  bound again, 
check  the  o-ring  on  the  top  of  the  filter  tank. 
Refer  to  the  filter  changing  instructions  in  the 
Maintenance section of this manual. Replace the 
o-ring if necessary.
No heat and 
no temperature 
display
1.  B
ad  power  pack:    Ensure power is  available  to 
the  spa.  Check  the  circuit  breaker  at  the  main 
electrical  panel.  Connect  another  electrical 
appliance to the plug used for the spa. If power 
is available to the spa, test the GFCI using the 
instructions supplied in the Maintenance section. 
If the GFCI is working properly and the power 
pack  does not  function, then  the  power  pack 
may have an internal component problem. If the 
GFCI  is  not  working  properly,  do  not  use  the 
spa.  Immediately  contact  the  manufacturer  for 
instructions.










