Add-on Administrators Guide Wyse® Winterm™ 3 series Based on Microsoft® Windows® CE Issue: 062105 PN: 883825-01 Rev.
ii Copyright Notice © 2005, Wyse Technology Inc. All rights reserved. This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission.
Contents 1 Introduction About this Guide 1 Organization of this Guide 1 Wyse Technical Support 2 Related Online Resources Available at Wyse 2 2 Before You Begin Installing the Add-ons Preparing for Installation 3 Determining the Amount of Free Flash Memory 3 Obtaining an Add-on Package from Wyse Technology 3 Verifying an Add-on Package Contents 4 Installation Files 4 Removal Files 4 3 Installing and Removing the Add-ons Installing an Add-on Using Rapport Administrative Software 5 Registering an Add-on
iv Important Feature Information 19 Independent Computing Architecture (ICA) 8.3 20 About the Add-on 20 Notable Features 20 Internet Explorer 6.0 21 Notable Features 21 Languages 22 French Language 22 German Language 22 Spanish (Traditional) Language 22 JETCET PRINT Professional 3.01 22 Notable Features 22 Requirements and Recommendations 23 Important Feature Information 23 Magic USB MGCOM 23 About the Add-on 23 Requirements and Recommendations 23 Mass Storage 3.
v Links to User and Administrator Guides and Services 38 Notable Features 38 Requirements and Recommendations 38 Important Feature Information 38 ThinPrint TCP/IP 5.5 38 About the Add-on 39 Links to User and Administrator Guides and Services 39 Notable Features 39 Requirements and Recommendations 39 Important Feature Information 39 USB Modem 40 About the Add-on 40 Requirements and Recommendations 40 WaveLAN 7.
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1 Introduction Add-ons are feature-specific software components that can be installed on a Winterm™ 3 series Thin Client without touching the underlying operating system files located in flash memory. Add-ons are compatible with specific Winterm™ 3 series Thin Client CE versions. Ensure that the Add-on you want to install is compatible with the CE .NET version that you are currently running (for information on Add-on compatibility, refer to “Add-ons ReadMe Documentation” on page 11).
2 Chapter 1 Wyse Technical Support To access Wyse technical resources, visit AskWyse.com. If you still have questions, you can submit your questions using the Wyse Support Request Form, or call Customer Support at 1-800-800-WYSE (toll free in U.S. and Canada). Hours of operation are from 7:00 am to 7:00 pm CST, Monday through Friday. To access international support, visit http://www.wyse.com/worldwide. Related Online Resources Available at Wyse If you need to upgrade your CE .
2 Before You Begin Installing the Add-ons This section lists the issues you must address before installing the Add-ons. It also provides the procedures on obtaining and verifying an Add-on. Preparing for Installation Before you begin installing an Add-on, be sure that you have addressed the following: • The Add-on procedures work only for Winterm™ 3 series Thin Clients with firmware version 4.0 or later. If your thin client has an older version of firmware, you must first upgrade to version 4.0 or later.
4 Chapter 2 Verifying an Add-on Package Contents Generally, an Add-on package is downloaded from Wyse in self-extracting compressed (.exe) format. It is recommended that you extract it into its own folder and verify the contents. An Add-on package contains installation files and removal files. In most cases, an Add-on package contains four Rapport scripts. Two scripts are for the installation of the Add-on, and two scripts are for the removal of the Add-on.
3 Installing and Removing the Add-ons This section provides detailed procedures on installing and removing the Add-ons for the Winterm™ 3 series Thin Client using the following options: • “Installing an Add-on Using Rapport Administrative Software” on page 5 • “Installing an Add-on Using FTP Pull” on page 8 • “Removing an Add-on Locally” on page 9 • “Removing an Add-on Using Rapport Administrative Software” on page 9 Caution Use only the methods outlined in this guide.
6 Chapter 3 Registering an Add-on Package in the Software Repository The Add-on package must be registered in the Rapport Software Repository before you can update your thin clients. To register an Add-on package: Note If you are using Rapport 4.0, be aware that Software Manager is now named Package Manager, and Client Manager is now named Device Manager. 1. Launch Rapport. 2. In the tree view of Rapport, right-click Package Manager and select New | Software Package to start the Software Package Wizard.
Installing and Removing the Add-ons 3. Select the thin clients to which you want to distribute the software and click Next. For multiple thin clients hold down the Ctrl key and click the selections. 4. In the Distribution dialog box, select either Now or At a Specific Date and Time. If you select At a Specific Date and Time, enter the Date and Time using the list boxes. Note The Next Time the Client Boots should not be selected. 5. Click Next. 6.
8 Chapter 3 Installing an Add-on Using FTP Pull FTP Pull is a procedure performed locally at the thin client using the Upgrade dialog box. To install an Add-on: 1. Obtain the Add-on binary image (.bin) and associated parameters initialization file (params.ini) from Wyse Technology and place them all in a directory in the FTP root of an FTP server to which you have access permission. 2. Log on to the Thin Client as administrator. 3. Double-click the Upgrade icon in the Control Panel 4.
Installing and Removing the Add-ons 9 Removing an Add-on An Add-on may be removed locally by using the Add-on dialog box on the thin client or remotely by using Rapport Administrative Software™. Removing an Add-on Locally To remove an Add-on locally: 1. Log on to the thin client as administrator. 2. Open the Control Panel. To open the Control Panel from the Start menu, click Start | Settings | Control Panel. To open the Control Panel from the Connection Manager, click Control Panel. 3.
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4 Add-ons ReadMe Documentation This section provides detailed information on the Add-ons Winterm™ 3 series Thin Clients. Overview Before you install an Add-on, be sure that you have addressed all pre-installation issues discussed in “Before You Begin Installing the Add-ons” on page 3. The Add-ons use the CE .NET 4.0 operating system or later. Before you install an Add-on, ensure that the CE .NET version that you are currently running is CE .NET version 4.0 or later.
12 Chapter 4 About the Add-ons Winterm™ 3 series Thin Client Add-ons are shown in Table 1 (for additional Add-on information, click on the name of the Add-on). Table 1 Add-on support for Winterm™ 3 series Thin Clients Add-on Version 4.0/ Add-on Build Version 4.1/ Add-on Build Version 4.2/ Add-on Build Version 5.0/ Add-on Build “Aironet Wireless 2.2” on page 14 11.4 15.1 15.5 15.5 “AutoPower 1.0” on page 16 1 1 1 1 “BootP 2.01” on page 17 4 4 4 7 “Certificates 1.
13 Add-ons ReadMe Documentation Table 1 Add-on support for Winterm™ 3 series Thin Clients, Continued Version 4.0/ Add-on Build Version 4.1/ Add-on Build Version 4.2/ Add-on Build Version 5.0/ Add-on Build “PowerTerm WBT Terminal Emulator (Ericom)” on page 32 N/A N/A 3 3 “Remote Desktop Protocol (RDP) 5.1” on page 33 12.3 18.2 26.1 N/A Add-on “Remote Desktop Protocol (RDP) 5.5” on page 34 39 “Remote Shadow 2.
14 Chapter 4 Aironet Wireless 2.
Add-ons ReadMe Documentation 15 Requirements and Recommendations Wyse Aironet Wireless requirements and recommendations include the following (different versions of a security feature require different versions of adapter firmware): • Requires Winterm Model 3360SE or Model 3455XL with optional PCI to PCMCIA card to use the Aironet PCMCIA adapter. • Requires Winterm Model 3455XL with available PCI slot to use the Aironet PCI adapter. • LEAP (802.
16 Chapter 4 LEAP Login setting, LEAP credentials must be entered at least once before they can be used for automatic LEAP login. • When the Automatic LEAP Login setting is changed from enabled to disabled, LEAP credentials previously saved in the permanent storage of the thin client will be deleted. Load New Firmware (LNF) utility LNF facilitates updates of Aironet adapter firmware and works in conjunction with the Aironet FW Add-on.
Add-ons ReadMe Documentation 17 BootP 2.01 Wyse Bootstrap Protocol (BOOTP) 2.01 is a UDP/IP-based protocol which allows a booting host to configure itself dynamically and without user supervision. BOOTP provides a means to notify a host of its assigned IP address plus other network configurations, the IP address of a boot server host, and the name of a file to be loaded into memory and executed. Wyse BOOTP client does not support downloading an image through TFTP as described in BOOTP specifications.
18 Chapter 4 Requirements and Recommendations Wyse Edgeport requires a Winterm™ 3 series Thin Client with at least one available USB port. Important Feature Information Although the Edgeport/21 is recommended, Wyse Edgeport supports the devices shown in Table 2.
Add-ons ReadMe Documentation 19 ELO Touch Screen Wyse ELO Touch Screen allows Winterm™ 3 series Thin Client users to make a selection by touching the monitor screen, rather than typing on a keyboard or pointing with a mouse. After a touch screen is attached through a standard USB or Serial port, you can configure and calibrate the touch screen by using the Touch Screen icon in the Control Panel. Note On CE .NET 4.2, Wyse ELO Touch Serial is incompatible with MicroTouch.
20 Chapter 4 Independent Computing Architecture (ICA) 8.3 Citrix® Independent Computing Architecture (ICA)® 8.3 allows Winterm™ 3 series Thin Client users to connect remotely to servers running Citrix MetaFrame. ICA Client offers quick, secure access to applications, content, and entire desktops published on servers running MetaFrame. ICA separates the user interface from the application while keeping the logic on the server.
Add-ons ReadMe Documentation 21 Note PNLite registry settings are lost after upgrading from CE .NET 4.0 or 4.1 to 4.20. Internet Explorer 6.0 Wyse Microsoft® Internet Explorer 6.0 for Microsoft® Windows® CE is a highly compatible, feature-rich browser. Web developers, OEMs, independent software vendors (ISVs), and independent hardware vendors (IHVs) can use the technologies provided by IE 6.0 for Windows CE to build a custom browser for a specific device or market. IE 6.
22 Chapter 4 Languages Wyse Languages allows Winterm™ 3 series Thin Client users to change the language of the User Interface (UI). Wyse Languages are sold separately and include: • French Language • German Language • Spanish (Traditional) Language French Language Wyse French Language allows an end user working with an English UI to change the language of the UI to French. German Language Wyse German Language allows an end user working with an English UI to change the language of the UI to German.
Add-ons ReadMe Documentation 23 Requirements and Recommendations To print to a supported printer, the JETCET PRINT Professional must be installed on a thin client that is connected to a printer through the thin client USB port. Important Feature Information Wyse JETCET PRINT Professional supports the following printers: • Hewlett-Packard Deskjet - 600, 660, 672, 680, 690, 870, 880, 895, 990cse, and 1215. • Hewlett-Packard Deskjet - 340C Mobile, and 400.
24 Chapter 4 Mass Storage 3.0 Wyse Mass Storage 3.0 is a utility that supports USB Storage Devices (described as Mass Storage Devices) for use with the Winterm™ 3 series Thin Client. About the Add-on Known Issues and Workarounds: • Reading data from certain CD-R discs fails and causes the thin client to hang. As a workaround, connect empty drives before inserting the media.
25 Add-ons ReadMe Documentation Important Feature Information Wyse Mass Storage supports the devices (and compatible CE version) shown in Table 3. Table 3 Supported devices and CE version compatibility USB Device Type USB Device CE .NET 4.x CE 5.
26 Chapter 4 Media Player 9.0 Wyse Media Player 9.0 allows a user to view Audio and Video files that conform to Microsoft® Media Player specifications. This Add-on software release for the Winterm™ 3 series uses the CE .NET 4.2 operating system or later. Wyse Media Player 9.0 also includes the following features for Winterm™ 3 series Thin Client CE software release version 5.
Add-ons ReadMe Documentation 27 by using the adjustment bar found in the Memory Tab of the System application (Control Panel | System | Memory Tab). It is not recommended to play AVI files in a device with limited memory resources. Important Feature Information The Wyse Media Player 9.0 control acts as a universal player for rendering most standard multimedia formats. This includes stored and live content in network audio and video formats. Codecs supported by Wyse Media Player 9.
28 Chapter 4 • • Non-streaming (local playback) audio formats • Waveform Audio (.wav) • Sound File (.snd) • UNIX audio (.au) • Audio Interchange File Format (.aif, .aiff, .aifc) Non-streaming (local playback) video formats • Audio-Video Interleaved (.avi) - Note: Media Player supports FourCC Video Codecs (mentioned in Video Codecs above) within AVI. Microsoft VPN Point-to-Point Tunneling Protocol (PPTP) 1.1 Microsoft® VPN Point-to-Point Tunneling Protocol (PPTP) 1.
Add-ons ReadMe Documentation 29 • The MicroTouch Add-on does not work in conjunction with the ELO Touch Serial Add-on. It is recommended that any touch screen Add-on be removed from the thin client before installing the MicroTouch Add-on. • The MicroTouch Add-on does not support touch screen monitors with SMT3V controllers (fw version 5.80). Generally, these are the monitors that the older version of the MicroTouch Add-on supports.
30 Chapter 4 • Connection control - An administrator can configure whether or not to disconnect a user from the server if a user removes the Smart Card during an active session. • Complete file package - All the files needed to use Wyse PC/SC 2.0 are provided, including registry files (setting.reg and factory.reg), Smart Card reader drivers, and CE .NET PC/SC Stack files. Requirements and Recommendations Wyse Personal Computer/Smart Card 2.
31 Add-ons ReadMe Documentation Table 4 Supported Smart Card Vendors and Models, Continued Vendor Model Description Web Link OmniKey Cardman 2020 Smart Card Reader USB http://www.omnikey.com Gemplus GemPC USB-SL PC/SC Smart Card reader with USB connection http://www.gemplus.com Gemplus GemPC Key USB reader in a key format which reads/writes smart cards in Plug-in form factor http://www.gemplus.com Gemplus Gem e-Seal USB token with embedded smart card http://www.gemplus.
32 Chapter 4 PowerTerm WBT Terminal Emulator (Ericom) PowerTerm WBT Terminal Emulator (Ericom) is used by the Winterm™ 3 series Thin Client for running legacy character-based applications on remote computers. The administrator can set up a wide variety of connections that a user can open. The host computers are accessed through TCP/IP network, dial-up modem, or Serial port.
Add-ons ReadMe Documentation • • • 33 IBM 3151 ANSI Terminals • SCO ANSI • BBS ANSI • AT 386 • AIXTERM • LINUX • XTERM • WYSE 370 ASCII Terminals • WYSE 50 • WYSE 50+ • WYSE 60 • TVI 910+ • TVI 925 • TVI 950 • TVI 955 • ADDS VP A2 • HZ 1500 Remote Desktop Protocol (RDP) 5.1 Wyse Remote Desktop Protocol (RDP) 5.1 for Microsoft® Windows® CE .
34 Chapter 4 • Multipoint data delivery that allows data from an application to be delivered to multiple parties without having to send the same data to each session individually. • Remote control lets the support staff view and control a Terminal Services session. Sharing input and display graphics between two Terminal Services sessions lets a support person diagnose and resolve problems remotely. • Network Load Balancing (NLB), available in Windows 2000 Advanced Server and Datacenter Server.
Add-ons ReadMe Documentation 35 • Clipboard sharing, also known as clipboard redirection. The local clipboard becomes a part of the clipboard viewer chain in the remote session, allowing the user to copy and paste between applications running in both the remote session and on the local client. • Local-printer redirection so server applications can print locally to the client device. • Local-audio playback so server applications can direct audio to the client device or play at the terminal server.
36 Chapter 4 • VNC client Real VNC version 3.3.7.0 is compatible with a VNC server with Rapport using Tight VNC Viewer version 1.2.3. • To support international languages (including U.S. English, French, German, Spanish, Spanish Variation, and U.K. English), both the server and the thin client must have the keyboard language configured for the same language. For example, to support French, both the server keyboard and thin client keyboard must be configured to French.
Add-ons ReadMe Documentation 37 Requirements and Recommendations Wyse Screen Lock ICA™ Virtual Channel 2.0 requirements and recommendations include the following: • Screen Lock ICA™ Virtual Channel 2.0 must be installed on both the Winterm™ 3 series Thin Client and the Citrix MetaFrame Server. • ICA client for CE .NET version 7.0 Add-on build 46 or later is required.
38 Chapter 4 Links to User and Administrator Guides and Services For additional information on ThinPrint, and for information on configuring ThinPrint Server Engine software, visit the ThinPrint Web site at: http://www.thinprint.com. Notable Features Wyse ThinPrint ICA Virtual Channel 5.5 includes the following notable features: • Driver support to enable ThinPrint printing. • User interface to enable or disable the ThinPrint driver.
Add-ons ReadMe Documentation 39 About the Add-on Known Issues and Workarounds: • ThinPrint does not work after setting up a printer using a thin client without a built-in LPT port. As a workaround, reboot the thin client to enable ThinPrint again. • Some edit controls in the ThinPrint set-up dialog do not have assigned hotkeys and tab commands. • An invalid value for Device Write Timeout field is saved.
40 Chapter 4 USB Modem Wyse USB Modem allows Winterm™ 3 series Thin Clients to connect to industry standard modems to facilitate access to remote servers, including but not limited to: • Remote ICA connections • Remote RDP connections • Remote Terminal Emulation connections About the Add-on Recommended H/W: • ZyXel - Omni 56K USB • Actiontec - Call Waiting Modem UM 100 • Creative Labs - Modem Blaster USB DE5670 • Elsa AG - Microlink 56K USB US • Compaq - 56K USB Modem, Fax Series NC4008 Not
Add-ons ReadMe Documentation 41 Requirements and Recommendations Wyse WaveLAN requires a Winterm™ 3 series Thin Client with one available PCMCIA slot. Wyse Viewers Wyse Viewers as a kit are sold separately and include: • “Excel Viewer 1.0” on page 41 • “Portable Document Format (PDF) Viewer 1.0” on page 42 • “PowerPoint Viewer 1.0” on page 42 • “Word Viewer 1.
42 Chapter 4 Requirements and Recommendations Wyse Excel Viewer requirements and recommendations include the following: • Wyse Microsoft® Internet Explorer 6.0 for Microsoft® Windows® CE Add-on must be installed prior to installing Wyse Excel Viewer (see “Internet Explorer 6.0” on page 21). • Document must be Microsoft® Office 97, 2000, or XP Excel .xls document format. Portable Document Format (PDF) Viewer 1.
Add-ons ReadMe Documentation 43 location). The Viewer maintains the integrity and content of the original files without additional software, file conversion, ActiveSync filters, or desktop connection required. • Toggle between windows - Users can toggle between a PowerPoint Viewer window and other open windows on the desktop. • Robust navigation ability - Users can navigate within the PowerPoint presentation using mouse, keyboard, and page navigation.
44 Chapter 4 Wyse Wi-Fi 2.0 B Wyse provides the following support to the Wyse Wi-Fi 2.0 B: • Driver support to enable the Wyse Wi-Fi 2.0 B • A user interface to adjust client adapter settings and display information about the adapter About the Add-on Supported H/W: Wyse-sold Actiontec devices11Mbps Wi-Fi 2.0 A and B Note Use thin client Model 3125SE with Sidecar: Part Number 920218-01, or Standard External Wireless: Part Number 920218-02. About the adapters The Wyse Wi-Fi 2.
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Add-on Administrators Guide Wyse® Winterm™ 3 series, Based on Microsoft® Windows® CE Issue: 062105 Written and published by: Wyse Technology Inc.