USB Home DSL Modem User Manual
Table of Contents 1 Introduction 1 Package Contents Minimum System Requirements Technical Support Modem Features 2 Setting Up the Modem 1 2 2 3 5 Connecting a Computer to the Modem Configuring the Modem 5 13 3 Using the Home DSL System Monitor 21 Home DSL Manager Icon Home DSL Monitor 21 22 4 Troubleshooting and FAQs A Reference 27 29 Locating Computer Information Locating Windows Operating System Files B Specifications 29 30 33 General LED Indicators Environmental 33 33 34 C Glossary No
Actiontec Wireless-Ready DSL Gateway User Manual ii
1 Introduction Thank you for purchasing the Actiontec USB Home DSL Modem. The Modem provides connection speeds up to 125 times faster than a standard 56K modem. This easyto-set-up, easy-to-use product is perfect for the home computer user. If you want to dramatically accelerate your Internet connection and take your computing to the next level, the Actiontec USB Home DSL Modem is one of the keys to your success.
Actiontec USB Home DSL Modem User Guide Minimum System Requirements Active DSL service Computer with a USB connection Microsoft Windows 98, Windows 98 Second Edition (SE), Windows Millennium Edition (Me), Windows 2000, Windows XP Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator 4.0 or higher (4.7 recommended) Technical Support Actiontec Electronics prides itself on making durable, high-quality, high-performance products.
Chapter 1 Introduction Modem Features The Modem features two LEDs (lights) on its front panel, and series of ports on its rear panel. We recommend the user become familiar with these features before installing or setting up the Modem. Front Panel There are two LEDs (light emitting diodes, or lights) on the front panel of the Modem, as shown in the figure, below. PW LK PWR LED The PWR (Power) LED glows green when power is supplied to the Modem.
Actiontec USB Home DSL Modem User Guide Rear Panel The Modem has four ports on its rear panel: Line, Phone, USB, and Power. USB Line DSL Cable (from Line Port to DSL Outlet) Power Phone Phone Cable (from Phone Port to Telephone) USB Cable (from USB Port to Computer) Power Adapter (from Power Port to Power Outlet) Line Port The Line port is used to connect the Modem to the DSL outlet. Phone Port The Phone port is used to connect a telephone to the Modem.
2 Setting Up the Modem Setting up the Modem involves two basic steps: connecting a computer to the Modem, and configuring the Modem to activate the DSL connection and load the software drivers. Connecting a Computer to the Modem The instructions in this section parallel the steps contained in the Actiontec Installation Buddy™, which provides a visual guide to connecting the Modem to a computer and installing phone filters.
Actiontec USB Home DSL Modem User Manual 2. The next window appears. Get the Modem, Power Cord, USB Cable, DSL Cable, and Clear Bag from the Quick Start Kit, then click Next. 3. The next window appears. Place the Modem upright in its stand, then click Next. 4. The next window appears. Take the gray Power Cord and plug the smaller end into the Power Port on the rear panel of the Modem. Click Next.
Chapter 2 Setting Up the Modem 5. The next window appears. Plug the larger end of the Power Cord into a Power Outlet in a wall, then click Next. 6. When the next window appears, confim the PW (Power) Light on the front of the Modem glows solid green, orange, or red. Click Next. 7. Another window appears. Plug one end of the gray DSL Cable into the Line Port on the rear panel of the Modem, then click Next.
Actiontec USB Home DSL Modem User Manual 8. When the next window appears, plug the other end of the DSL Cable into the Wall Jack closest to your computer, then click Next. 9. The next window appears. Plug the square end of the beige USB Cable into the USB Port on the rear panel of the Modem, then click Next. 10. As shown in the next window, leave the other end of the USB cable unplugged. Click Next.
Chapter 2 Setting Up the Modem 11. When the next window appears, read the instructions, then get the Phone Filters from the Clear Bag. Click Next. 12. When the next window appears, unplug all phone cords from their respective phone jacks. Click Next. ☞ Note: Do not remove the DSL Cable from the phone jack near the computer.
Actiontec USB Home DSL Modem User Manual 13. The following window appears. Plug a phone filter in every phone jack, then click Next. ☞ Note: Do not install a phone filter on the DSL Cable in the phone jack near the computer. 14. When the next window appears, plug the phone cords unplugged in step 12 into the phone filters installed in step 13, then click Next. 15. Another window appears. If a phone needs to plugged into the Modem, click Yes. If not, click No.
Chapter 2 Setting Up the Modem 16. If Yes was chosen in step 15, the next window appears. Unplug the phone cable connected to the computer or nearby phone jack. Click Next. If No was chosen in step 15, go directly to step 19. ☞ Note: Do not remove the DSL Cable from the phone jack near the computer. 17. In the next window, plug a phone filter on the loose end of the phone cord unplugged in step 16, then click Next.
Actiontec USB Home DSL Modem User Manual 18. When the next window appears, plug the phone filter into the Phone Port on the rear panel of the Modem. The Modem and phone should be connected exactly as shown in the picture, below. Click Next. 19. When the next window appears, the Modem is connected to a computer. Click Finish. Next, go to “Configuring the Modem” on page 13.
Chapter 2 Setting Up the Modem Configuring the Modem The following procedure details the steps involved in configuring the Modem to activate the DSL connection and load the software drivers. The Information Worksheet from the Internet Service Provider (ISP) must be available to complete this procedure. If this document has not been received, contact the ISP immediately. 1. Insert the rectangular end of the USB cable into a USB port on the front or back of the computer.
Actiontec USB Home DSL Modem User Manual 3. In the next window, select Specify a location by clicking in the check box next to the text. Then, enter d:\driver in the text box (where “d” is the drive letter of the CD-ROM drive). Click Next. 4. When the next window appears, make sure that the text below “Location of driver” displays the correct location of the driver, then click Next. 5. The final wizard window appears, stating that the software has been installed. Click Finish.
Chapter 2 Setting Up the Modem 6. The first “Actiontec Home DSL Configuration Wizard” window appears. Read the instructions, then click Next. 7. In the next window, select the one of the options by clicking on the circle next to the text. • Select the first option (“Preconfigured”) if your DSL provider is listed in the “Telephone Company” list box. (Also select an “Internet Service Provider,” if applicable.
Actiontec USB Home DSL Modem User Manual 8. If the last option was selected in step 8, use the Information Worksheet provided by the ISP to enter the settings in the next Wizard window, then click Next. 9. The “IP Address” window appears. If the DSL provider supplied a specific IP address, click the circle next to “Specify an IP address” and enter the IP address and Subnet Mask address in their respective text boxes.
Chapter 2 Setting Up the Modem 10. The “DNS” window appears. If the DSL provider supplied specific DNS information, click the circle next to “Enable DNS” and enter the information in the proper text boxes. If not given specific DNS information, click the circle next to “Disable DNS.” When finished, click Next. 11. The “Gateway” window appears. If the DSL provider supplied specific gateway information, click the circle next to “Specify an IP Gateway” and enter the information in the proper text boxes.
Actiontec USB Home DSL Modem User Manual 12. The “WINS” window appears. If the DSL provider supplied specific WINS information, click the circle next to “Enable WINS Resolution” and enter the information in the proper text boxes.If not given specific WINS information, click the circle next to “Disable WINS.” When finished, click Next. 13. The final Wizard windows appears, containing a summary of the configuration settings. Read the instructions, then click Finish.
Chapter 2 Setting Up the Modem 14. Make sure the PW (Power) and LK (Link) lights on the front of the Modem glow solid green, orange, or red. The Modem is now ready to use.
Actiontec USB Home DSL Modem User Manual 20
Using the Home DSL System Monitor 3 To check the operation of the Actiontec USB Home DSL Modem and view its connection status, use the Home DSL System Monitor. Home DSL Manager Icon After the Modem has been set up properly (see chapter 2, “Setting Up the Modem,” on page 5 for more details), the “Actiontec Home DSL Manager” icon will appear in the system tray of the computer’s desktop (next to the clock in the lower right corner, as shown in the red oval in the figure below).
Actiontec USB Home DSL Modem User Manual Red bar above red arrows: indicates an error has occurred with the Modem or its software. If this occurs, check all connections to the Modem, and if the problem persists, go to Start, Settings, Control Panel, Device Manager, and check for any yellow exclamation points in the “Modems” section, call Actiontec Technical Support. Gray bar above red arrows: indicates the Modem is working properly, but no connection with the ISP has been established.
Chapter 3 Using the Home DSL System Monitor Connection Rates The two text boxes in “Connection Rates” section(“Upstream” and “Downstream”) indicate the speed (in kilobits per second) of the Modem’s connection. Payload The graph and two text boxes in in the “Payload” section indicate the amount of traffic passing through the Modem. MAC Address The “MAC Address” text box displays the MAC (Media Access Control) address of the Modem. This address is unique for every networkable device.
Actiontec USB Home DSL Modem User Manual Provider Info Clicking Provider Info in the Monitor window brings up the “Provider Info” tab. This tab features information regarding the Modem’s DSL and ISP provider. DSL Provider The “DSL Provider” text box dispays the current DSL provider to which the Modem is connected. ISP Provider The “ISP Provider” text box dispays the current ISP provider to which the Modem is connected. Edit Info Clicking the “Edit Info” button generates an “Information” window.
Chapter 3 Using the Home DSL System Monitor Versions Clicking Versions in the Monitor window brings up the “Versions” tab. This tab features statistics and other information regarding the Modem’s software and firware versions. Platform The “Platform” text box displays the version of the operating system currently running on the computer connected to the Modem.
Actiontec USB Home DSL Modem User Manual Options Clicking Options in the Monitor window brings up the “Options” tab. This tab features two option check boxes. Actiontec Home DSL Manager If a check is displayed in the box next to “Automatically run Actiontec Home DSL Manager on system boot,” the Home DSL Manager icon will appear in the system tray when the computer boots.
Troubleshooting and FAQs 4 This chapter contains a list of solutions for problems the user may encounter while using the Modem, as well as answers to some of the more frequently asked questions about the Modem. I have more than four phones in my home. Where can I get more microfilters? The USB Home DSL Modem package includes four microfilters. If more are needed, contact a local electronics retailer.
Actiontec USB Home DSL Modem User Manual Can I fax over DSL? No. You still need to send your faxes over your regular phone line using an analog modem or fax machine. Do I have to pay my phone company and my ISP for DSL service? No. By signing up with an Internet Service Provider for DSL service, the only DSL bill you will pay is to your ISP.
A Reference This appendix contains information about various topics, including accessing information about your Windows computer and wiring under special circumstances. Locating Computer Information The following procedure is valid for Windows 98, 98 SE, Me, 2000, and XP. 1. From the desktop, right-click on My Computer. 2. Select Properties from the menu that appears. 3. When the “System Properties” window appears, select General.
Actiontec USB Home DSL Modem User Manual Locating Windows Operating System Files If the operating system files reside on the hard drive of the computer, follow the instructions below to locate them. If the files are not on the hard drive, they must be loaded from the installation disks. Windows 98, 98 SE 1. From the desktop, click Start. 2. When the menu appears, select Find, then Files or Folders. 3. When the “Find: All Files” window appears, select Name & Location. 4. In the “Named” text box, enter: *.
Appendix A Reference 4. Click the down arrow next to the “Look in” text box and select My Computer from the list that appears. 5. Click Search Now. 6a. Windows Me: When the search is complete, note the directory path that appears most often in the “In Folder” column. For example: C:\WINDOWS \OPTIONS\INSTALL. 6b. Windows 2000: When the search is complete, note the directory path that appears most often in the “In Folder” column. For example: C:\WINNT \Driver Cache. 7.
Actiontec USB Home DSL Modem User Manual 32
B Specifications General Model Number UD800TP (USB Home DSL Modem) Dimensions Length: 5.375 in. Width: 4.35 in Height: 1.25 in Standards ANSI specification T1.413 issue 2 G.992.1 (G.dmt) G.992.2 (G.
Actiontec USB Home DSL Modem User Manual Environmental Power Input External, +5V +- 5% @ 1.
C Glossary Access Point A device that allows wireless clients to connect to one another. An access point can also act as a bridge between wireless clients and a “wired” network, such as an Ethernet network. Wireless clients can be moved anywhere within the coverage area of the access point and remain connected to the network.
Actiontec USB Home DSL Modem User Manual Firewall Prevents users outside the network from accessing and/or damaging files or computers on the network. Gateway A device that manages the data traffic of a network, as well as data traffic to and from the Internet. IP (Internet Protocol) Address A series of four numbers separated by periods identifying a unique Internet computer host. ISP Gateway Address An IP address for the Internet gateway. This address is only required when using a cable or DSL modem.
Appendix C Glossary Subnet Mask A set of four numbers configured like an IP address used to create IP address numbers used within a particular network only. TCP/IP (Transmission Control Protocol/Internet Protocol) The standard protocol for data transmission over the Internet. WAN (Wide Area Network) A network connecting computers located in separate areas, (i.e., different buildings, cities, countries). The Internet is a WAN.
Actiontec USB Home DSL Modem User Manual 38
Notices Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Actiontec USB Home DSL Modem User Manual 2. This device must accept any interference received, including interference that may cause unwanted operation. To comply with FCC RF exposure compliance require☞ Note: ments, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
Limited Warranty Hardware: Actiontec Electronics, Inc., warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials, under normal use and service, for twelve (12) months from the date of purchase from Actiontec Electronics or its authorized reseller.
Actiontec USB Home DSL Modem User Manual THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT. THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRDPARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END-USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
Limited Warranty NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
Actiontec USB Home DSL Modem User Manual Governing Law: This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods.
