User guide

VTGO-PC 2.8 Advanced User Guide
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The following describes the button functions:
• Answer/End call: Click to accept an incoming call or hang up an existing call.
• Dial: Click to make a call to the call destination in the Call Address Field or to redial the
last number dialed
• Hold/Resume: Click this button to place the active call on hold or retrieve a call from
hold
• Transfer: This button toggles between Transfer and Finish TX, depending on whether the
current call has a transfer initiated. Click this button to initiate a transfer during a call.
Once the transfer is initiated, the button label changes to Finish TX, and it can be clicked
again to complete the transfer (either immediately for fast transfer, or after announcing
the call to the 3
rd
party)
• Park: Click to park the currently active call
• Pick up: Click to pick up a pending call within your local group
• Messages: Select a line and click "Messages" to go to the associated voice mail
• Directories: Click to access directories
Placing a Call
• Use your keyboard to type the number in the destination box and press Enter.
• Use your mouse to click the keys on the online keypad and click Dial.
• Open a VTGO-PC directory, click your mouse on the name of the person you want to dial
and click Dial.
• Copy the number from any Windows program, paste it into the destination box, and click
Dial.
Answering a Call
Click the Answer button on VTGO-PC to answer an incoming call.
When VTGO-PC is running in the background and there is an incoming call,
a call box appears informing you of the incoming phone call. You can choose to answer the call or
reject it.
Ending a Call
To disconnect a call, click the End Call button, or press F6 key on your computer keyboard.
Placing a Call on Hold