User guide

VTGO-PC 2.8 Advanced User Guide
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The dialing rules list is maintained in the order in which you create the rules. The system
searches dialing rules from the top of the dialing rules list to the bottom of the list. When the
search finds a match, that dialing rule gets used.
Tip: Create dialing rules in the order in which you want them to be used.
To create a dialing rule for dialing numbers outside of the company without dialing 9 and 1
(Example: 912124851200), use the following rule: Click Tools Dialing Rules. Click Add to open
the Dialing Rule dialog window. Enter a name for the rule in the "Rule Name" field (for example,
“External”). Enter the number of digits to which the rule applies. This will be 10. Add Prefix will
tell the Dialing Rules to add numbers before the number of digits. In this case, it will be 91.