Quick start manual

Congratulations! You have successfully installed and configured
your FiOS Router and created your own home or office network.
E
Troubleshooting/Frequently Asked Questions
1
Q
How do I reset the FiOS Router to the factory defaults?
A
Depress the HW reset button on the back of the unit for
at least 10 seconds or access the Restore Defaults reset
button located in the “Advance Setup” section of the
router's management GUI.
8
Q
What does the “My Network” section display?
A
My Network displays LAN devices that are connected to
the FiOS Router along with information about each device.
7
Q
What can be done about a weak wireless signal?
A
Try selecting a different Wireless channel. The FiOS Router
has the capability of dynamically selecting a stable channel
or you can manually select a channel. You may also want
to try relocating/repositioning the FiOS Router.
5
Q
I cannot get into the FiOS Router GUI interface. What
should I do?
A
Ensure the computer you are connecting to the FiOS
Router is setup to dynamically receive an IP Address.
4
Q
Is wireless security on by default?
A
Yes,with a unique 64/40 bit WEP Key printed on the bottom
of each FiOS Router.
6
Q
Are the FiOS Router Ethernet ports Auto Sensing?
A
Yes, a straight through or crossover Ethernet (RJ45) cable
can be used.
2
Q
Do any special steps have to be taken to configure a
WAN connection using either MoCA or Ethernet?
A
No, the FiOS Router has an Auto Detect feature and will
connect accordingly.
3
Q
Is wireless on by default?
A
Yes.
Step
1 Make sure all of your Set Top Box(es) are turned OFF.
Step
3 Power up your Set Top Box.
Step
5 You are connected.Your Set Top Box(es) are
now supported.
Connect Your FiOS TV Set Top Box(es)
Step
2 Get a Coax Cable and
connect one end into a Coax Port
(usually located on the wall or to
a splitter) and the other end into
your Set Top Box Coax Connector
on your Set Top Box.
Coax
Cable
Set-Top Box
Coax Connector
Step
4 Make sure that the LAN Coax
light on the front of the FiOS Router is
either solid or flashing Green. This may
take a couple of minutes.
9
Q
I’ve physically connected my computer to the FiOS
Router, but my computer is still unable to see the FiOS
Router or surf the Internet. What should I do?
A
You need to make sure that the TCP/IP protocol is setup
properly on this computer. To do that complete the
following steps:
Step
1 For XP, from the
desktop, click the START
button (For Vista click on
the Windows button) on the
lower left corner. From the
menu that appears, click
Control Panel.
Step
4 In the “This
connection uses the
following item” list box,
double-click Internet
Protocol (TCP/IP). For Vista
be sure to click on Internet
Protocol Version 4.
Step
5 The “Internet
Protocol (TCP/IP) properties”
window appears. Make sure
“Obtain an IP address
automatically” is selected,
then click OK to exit. Click
OK on the previous window
to exit.
Step
2 For XP, when the
“Control Panel” window
appears, click Network
Connections. For Vista click
on“View Network Status and
Tasks” under the “Network
and Internet” icon.
Step
3 For XP, in the
"Network Connection"
window, right- click Local
Area Connection and select
"Properties". A number
may be displayed after the
Local Area Connection. If
more than one Local Area
Connection is listed, locate
the one that corresponds
to the network card that
you have connected to the
FiOS Router, it should say
“connected”.
For Vista, in the "Network
Sharing" window, click on
View status next to "Local
Area Connection".
(Vista only) When the
"Local Area Connection
Status" window appears
Click Properties.
Verizon
FiOS
Router
Installation Guide
This Installation Guide will walk you through the easy steps
to set up your FiOS® Router. During this process, we’ll show
you how to:
Remove Existing FiOS Equipment
Connect to the FiOS Router
Configure the FiOS Router
Connect to Other Computers/Set Top Box
Troubleshooting/Frequently Asked Questions
A
B
C
D
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©2008. Verizon. All Rights Reserved.
Part No: 0530-0580-001 QS942/0108
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