Wireless Broadband Router MI424WR rev. F User Manual © 2010 Verizon. All Rights Reserved.
Contents FiOS Router User Manual 1 Introduction 1.0 1.1 1.2 1.3 1.4 Introduction Package Contents System Requirements Features Getting to Know the FiOS Router 2 Connecting the FiOS Router 2.0 2.1 2.2 2.3 2.4 2.5 Introduction Setting Up the FiOS Router Computer Network Configuration Configuring the FiOS Router Features Main Screen 3 Setting Up a Wireless Network 3.0 3.1 3.2 3.3 3.4 3.5 3.
Contents FiOS Router User Manual (con’t) 5 Using Network Connections 5.0 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 Introduction Accessing Network Connections Network (Home/Office) Connection Ethernet Connection Wireless Access Point Connection Coax Connection Broadband Ethernet Connection Broadband Coax Connection WAN PPPoE Connection WAN PPPoE 2 Connection 6 Configuring Security Security 6.0 Introduction 6.1 Overview 6.2 Firewall 6.3 Access Control 6.4 Port Forwarding 6.
Contents FiOS Router User Manual (con’t) 8 Configuring Advanced Settings 8.0 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 Introduction Using Advanced Settings Utilities DNS Settings Network Settings Configuration Settings Time Settings Firmware Upgrade Routing Settings 9 Monitoring the FiOS Router 9.0 Introduction 9.1 Router Status 9.2 Advanced Status 10 Troubleshooting 10.0 Introduction 10.1 Troubleshooting Tips 10.2 Frequently Asked Questions A Configuring Quality of Service A.
Contents FiOS Router User Manual (con’t) B Specifications B.0 B.1 B.2 B.3 Introduction General LED Indicators Environmental C Notices C.0 C.1 C.2 C.3 C.
1 1.0 1.1 1.2 1.3 1.4 Introduction Package Contents System Requirements Features Getting to Know the FiOS Router Introduction 6 © 2010 Verizon. All Rights Reserved.
The Verizon FiOS® Router lets you transmit and distribute digital entertainment and information to multiple devices via coaxial cables. The FiOS Router also supports Ethernet and Wi-Fi networking, making it one of the most versatile and powerful routers available. 7 © 2010 Verizon. All Rights Reserved.
1 Introduction 1.1 Package Content 1.1 Package Content The following is a list of the items included with the FiOS Router: • Black Power adapter • Yellow cable (Ethernet, 6 ft.) • White cable (Ethernet, 10 ft.) • Quick Start Guide • Installation Guide • User Manual CD • Wireless Networking Guide • Wall-mount template • Vertical stand 1.
FiOS Router User Manual 1.3 Features The FiOS Router features: • Multiple networking standards support, including: ·· WAN - Ethernet and MoCA interfaces ·· LAN - 802.11b/g/n, Ethernet, and MoCA interfaces • Integrated wired networking with 4-port 10/100/1000 Mbps Ethernet switch and MoCA • Integrated wireless networking with 802.11g access point featuring: ·· 802.11g enabled to support speeds up to 54 Mbps wirelessly ·· 802.11b compatibility, communicating with 802.
1 Introduction 1.3 Features • Other options, including: ·· DHCP server option ·· DHCP server/PPPoE server auto-detection ·· DNS server ·· LAN IP and WAN IP address selection ·· MAC address cloning ·· Port forwarding ·· PPPoE support ·· QoS support (end to end layer 2/3) featuring Diffserv, 802.
FiOS Router User Manual 1.4 Getting to Know the FiOS Router This section contains a quick description of the FiOS Router’s lights (LEDs), ports, etc. The FiOS Router has several indicator lights on its front panel, a sticker on its bottom panel, and a series of ports and switches on its rear panel. 1.4a Front Panel The front panel of the FiOS Router has a series of indicator lights: Power, WAN Ethernet, WAN Coax, Internet, LAN Ethernet (4), LAN Coax, USB, and Wireless. It also features a WPS button.
1 Introduction 1.4 Getting to Know the FiOS Router Power Light The Power light displays the FiOS Router’s current status. If the Power light glows steadily green, the FiOS Router is receiving power and fully operational. When the Power light flashes rapidly, the FiOS Router is initializing. If the Power light is not illuminated or glows red when the Power cord is plugged in and the Power switch is turned on, the FiOS Router has suffered a critical error and technical support should be contacted.
FiOS Router User Manual USB Light The USB light illuminates when the FiOS Router is connected to a device via a USB cable. Wireless Light The Wireless light illuminates when the FiOS Router’s wireless access point is turned on. If flashing, data traffic is passing across the wireless connection. Wi-Fi Protected Setup WiFi Protected Setup (WPS) is an easier way to set up a wireless network. Instead of entering passwords or multiple keys on each wireless client (laptop, printer, external hard drive, etc.
1 Introduction 1.4 Getting to Know the FiOS Router 1.4c Rear Panel The rear panel of the FiOS Router has eight ports (Coax, Power, LAN Ethernet [4], WAN Ethernet, and USB), a Power switch, a Reset button, and a wireless antenna.
FiOS Router User Manual Reset Button To restore the FiOS Router’s factory default settings, press and hold the Reset button for approximately ten seconds. The reset process will start about ten seconds after releasing the button. When the FiOS Router resets, all the lights on the front panel turn off, and then some of the lights start flashing. The FiOS Router has completed its reset process when the Power light glows steadily green.
2 2.0 Introduction 2.1 Setting up the FiOS Router 2.2 Computer Network Configuration 2.3 Configuring the FiOS Router 2.4 Main Screen Connecting the FiOS Router 16 © 2010 Verizon. All Rights Reserved.
Connecting the FiOS Router and accessing its Graphical User Interface (GUI) are both simple procedures. The latter procedure may vary slightly, depending on the computer’s operating system. However, no configuration is necessary to access the GUI when taking advantage of Universal Plug-and-Play support. 17 © 2010 Verizon. All Rights Reserved.
2 Connecting the FiOS Router 2.1 Setting Up the FiOS Router 2.1 Setting Up the FiOS Router There are three parts to setting up the FiOS Router: Connecting the Cables, Configuring the Router, and Connecting Other Computers/Set Top Boxes. 2.1a Connecting the Cables Note: If a different router was being used previously, disconnect it. Remove all router components, including power supplies and cables, as they will not work with the FiOS Router. 1. Get the FiOS Router and black Power cord from the box. 2.
FiOS Router User Manual 9. a. If connecting via coaxial cable, get a coaxial cable and connect one end to the red Coax port on the back of the FiOS Router. b. Connect the other end of the coaxial cable to a coax jack. 10. Make sure the Ethernet WAN light (if connecting via Ethernet) or Coax WAN light (if connecting via coaxial cable) on the front of the FiOS Router glows steadily green. If connecting via coaxial cable, this may take a few minutes.
2 Connecting the FiOS Router 2.2 Computer Network Configuration Windows Vista 1. Select Network and Sharing in the Control Panel. 2. Click View Status, then click Properties. 3. Click Continue in the “User Account Control” window. 4. In the “General” tab of the “Local Area Connection Properties” window select Internet Protocol Version 4 (TCP/IPv4), then click Properties. 5. The “Internet Protocol Version 4 (TCP/IPv4) Properties” window appears. 6.
FiOS Router User Manual 4. The “Internet Protocol (TCP/IP) Properties” window appears. 5. Click the “Obtain an IP address automatically” radio button. 6. Click the “Obtain DNS server address automatically” radio button. Windows 98/Me 1. Select Network in the Control Panel. 2. Select the TCP/IP settings for the network card, then click Properties. 3. Click the “Obtain an IP address automatically” radio button in the “IP Address” tab. 4. Click Disable DNS in the DNS configuration tab. 5.
2 Connecting the FiOS Router 2.3 Configuring the FiOS Router Linux 1. Login into the system as a super-user by entering “su” at the prompt. 2. Type “ifconfig” to display the network devices and allocated IPs. 3. Type “pump -i ,” where is the network device name. 4. Type “ifconfig” again to view the newly allocated IP address. 5. Make sure no firewall is active on device . 2.3 Configuring the FiOS Router 1. Open a web browser on the computer connected to the FiOS Router.
FiOS Router User Manual 2. The “Login Setup” screen appears. Select a new user name and password and enter them in the appropriate text boxes (the password must be entered twice, for validation purposes). Write the new user name and password down on a piece of paper and keep it in a safe place, since they will be needed to access the FiOS Router’s GUI (Graphical User Interface) in the future. 3.
2 Connecting the FiOS Router 2.3 Configuring the FiOS Router 3. Make sure the corresponding Ethernet LAN light on the front of the FiOS Router glows steadily green. 4. Repeat these steps for each computer to be connected to the FiOS Router via Ethernet. Wireless 1. Make sure each computer to be connected wirelessly has built-in wireless or an attached wireless adapter. 2. Make sure the computer uses the same ESSID and WEP key as the FiOS Router by launching the computer’s wireless application 3.
FiOS Router User Manual 2.4 Main Screen After logging into the FiOS Router’s GUI (see “Configuring the FiOS Router” at the beginning of this chapter), the “Main” screen appears. The Main screen has a menu occupying the top of the screen. Below that, the screen is divided into three columns: “My Router,” “My Network,” and “Action Zone.” 2.
2 Connecting the FiOS Router 2.4 Main Screen 2.4b My Router This section displays the status of the FiOS Router’s network and Internet connection. A green light signifies the FiOS Router is connected; a yellow light means the FiOS Router is attempting to connect; and a red light signifies the FiOS Router’s connection is down.
3 3.0 3.1 3.2 3.3 3.4 3.5 3.6 Introduction Overview Connecting a Wireless Client Wireless Status Basic Security Settings Advanced Security Settings Setting Up a Wireless Client Setting Up a Wireless Network 27 © 2010 Verizon. All Rights Reserved.
Wireless networking enables you to free yourself from wires and plugs, making your devices more accessible and easier to use. This chapter explains how to create a wireless network using the FiOS Router, including accessing and configuring wireless security options. 28 © 2010 Verizon. All Rights Reserved.
FiOS Router User Manual 3.1 Overview The FiOS Router provides the user with wireless connectivity over the 802.11b and g standards (the most common wireless standards). 802.11b has a maximum data rate of 11 Mbps, while 802.11g has a maximum data rate of 54 Mbps. Both operate in the 2.4 GHz range. The FiOS Router’s wireless feature is turned on, with wireless security activated, by default. The level of security is 64/40-bit WEP, with a unique WEP key already entered.
3 Setting Up a Wireless Network 3.3 Wireless Status 3.3 Wireless Status Clicking on the “Wireless Settings” icon from the Main screen’s menu generates the “Wireless Status” screen, which displays the current status of the wireless connection. 3.3a Radio Enabled Displays whether the FiOS Router’s wireless radio is active. 3.3b SSID The SSID (Service Set Identifier) is the network name shared among all devices on a particular wireless network.
FiOS Router User Manual 3.3d Security Enabled Displays what kind of security is active on the wireless connection, and the security encryption key. 3.3e SSID Broadcast Displays whether the FiOS Router is broadcasting its SSID. If activated, the SSID of the FiOS Router’s wireless network is broadcast wirelessly. 3.3f MAC Authentication Displays whether the FiOS Router is using MAC (Media Access Control) address authentication to allow wireless devices to join the network. 3.
3 Setting Up a Wireless Network 3.4 Basic Security Settings 3.4 Basic Security Settings To configure the FiOS Router’s wireless network for basic security, select “Basic Security Settings” from the menu on the left side of any Wireless Settings screen. The “Basic Security Settings” screen appears. 1. Click the “On” radio button to activate the FiOS Router’s wireless radio. 2.
FiOS Router User Manual 7. Enter the key code in the “Key Code” text box. Each character must be a letter from A-F or a number from 0-9. If 64/40 bit was selected in step 5, enter 10 characters. If 128/104 was selected, enter 26 characters. 8. Write down the wireless settings displayed on the screen. Other wireless devices must use these same settings when configuring the device’s wireless networking scheme to join the FiOS Router’s wireless network. 9. Click Apply to save the settings.
3 Setting Up a Wireless Network 3.5 Advanced Security Settings 3.5 Advanced Security Settings To configure the FiOS Router’s advanced wireless network security settings, select “Advanced Security Settings” from the menu on the left side of any Wireless Settings screen. The “Advanced Security Settings” screen appears. 3.5a Level 1 (Wireless Security) This section is used to configure different types of wireless security.
FiOS Router User Manual WEP If WEP was selected in the Advanced Security Settings screen, the “WEP” screen appears. 1. Select the appropriate WEP mode from the drop-down list. Options include WEP Only, or 802.1x. If selecting the latter, see the “802.1x” section on the next page. 2. Select the appropriate network authentication level from the drop-down list. Options include Open System Authentication, Shared Key Authentication, or Both. 3.
3 Setting Up a Wireless Network 3.5 Advanced Security Settings 802.1x If 802.1x was selected in step 1 of the previous procedure, another “WEP” screen appears, relating to settings for 802.1x WEP. 802.1x WEP is a robust security protocol that uses port control with dynamically changing encryption keys automatically updated over the network. 802.1x WEP uses a RADIUS (Remote Authentication Dial-in Service) server for authentication purposes. This server must be physically connected to the FiOS Router.
FiOS Router User Manual WPA If WPA (Wi-Fi Protected Access) was selected, the “WPA Key” screen appears. 1. Verify the authentication method selected is “Pre-Shared Key.” 2. Enter a phrase of at least eight characters in the “Pre-Shared Key” text box. Verify that “ASCII” is selected in the associated drop-down list. 3. Select the proper encryption algorithm (TKIP or AES). 4.
3 Setting Up a Wireless Network 3.5 Advanced Security Settings 4. Click in the “Group Key Update Interval” check box to activate the group key update interval, and set the interval time in the text box to the right. 5. Click Apply at the bottom of the screen to save changes. 3.5b Level 2 (SSID Broadcast) This section is used to configure the FiOS Router’s SSID broadcast capabilities. Selecting “SSID Broadcast” generates the “SSID Broadcast” screen.
FiOS Router User Manual Wireless MAC Authentication Wireless MAC authentication allows the user to allow or deny access to the FiOS Router’s wireless network by a particular device’s MAC address. Selecting “Wireless MAC Authentication” from the Advanced Security Settings screen generates the “Wireless MAC Authentication” screen. To set up wireless MAC authentication: 1. Click in the “Enable Access List” check box. 2.
3 Setting Up a Wireless Network 3.5 Advanced Security Settings 802.11b/g Mode This option allows the user to select the wireless communication standard compatible with the devices to be connected on the wireless network from the drop-down list. Options include Compatibility (802.11b, g, and n devices can connect) Legacy (only 802.11b and g devices can connect), and Performance (only 802.11n devices can join). 3.
FiOS Router User Manual Transmit Power Adjust the power of the FiOS Router’s wireless signal by entering a percentage in this text box. CTS Protection Mode Activating CTS (Clear to Send) Protection Mode allows mixed 802.11b/g/n networks to operate at maximum efficiency. Select Auto from the drop-down list to activate. Select None to deactivate . CTS Protection Type Select from the two options: cts-only (for mixed 802.11b/g/n networks) or rts-cts. (for 802.11a/b/g networks).
3 Setting Up a Wireless Network 3.5 Advanced Security Settings RTS Threshold Enter the RTS (Request to Send) threshold in this text box. This setting controls what size data packet the low level RF protocol issues to an RTS packet. MSDU Aggregation Use these radio buttons to enable or disable MSDU aggregation. MPDU Aggregation Use these radio buttons to enable or disable MPDU aggregation. 802.11 Guard Interval Always set to “Dynamic.” 3.
FiOS Router User Manual WMM Power Save Click in the check box to enable/disable WMM Power Save. Priority Table The upper table in the Wireless QoS screen is the Priority Table. Use the green up and down arrows to adjust the priority of a particular type of wireless data. The data type at the top of the table has the highest priority on the wireless network; at the bottom is the lowest.
3 Setting Up a Wireless Network 3.6 Setting Up a Wireless Client 3.6 Setting Up a Wireless Client If the computer has wireless capabilities and is running Windows XP, Vista, or 7, it will automatically recognize the existing wireless network and try to create a wireless connection. View this connection under Windows’ “Network Connections.” 3.6a Setting Up a Wireless Windows Client (Windows XP) This section assumes the FiOS Router’s wireless network is set up with 64-bit WEP security. 1.
FiOS Router User Manual 2. Double-click the wireless connection icon. The “Wireless Network Connection” screen appears, displaying the available wireless connections. Select the FiOS Router’s network. 3. Click the connection once to mark it, then click Connect at the bottom of the screen. The following login window appears, asking for a “Network Key,” which is the pre-shared key used when configuring the FiOS Router’s WEP security (see the “WEP” section in this chapter). 45 © 2010 Verizon.
3 Setting Up a Wireless Network 3.6 Setting Up a Wireless Client 4. Enter the network (WEP) key in both text boxes and click Connect. After the connection is established, its status will change to “Connected,” as shown below. An icon appears in the notification area, announcing the successful initiation of the wireless connection. 5. Test the connection by disabling all other connections in the Network Connections window and surfing the Internet.
FiOS Router User Manual 2. The “Wireless Network Connection Properties” window appears. Select Wireless Networks. 3. Click the connection to highlight it, then click Properties. The connection’s “Properties Window” appears. 47 © 2010 Verizon. All Rights Reserved.
3 Setting Up a Wireless Network 3.6 Setting Up a Wireless Client 4. From the “Network Authentication” drop-down list, select “Open.” 5. From the “Data Encryption” drop-down list, select “WEP.” 6. Enter the pre-shared key in both the “Network key” and the “Confirm network key” text boxes. 7. Click OK, then OK again. 8. When attempting to connect to the wireless network, the login window appears, pre-populated with the pre-shared key. Press Connect to connect.
FiOS Router User Manual 3. Another Connect to a Network window appears. Enter the WEP key of the network in the appropriate text box. 4. Click Connect. A third Connect to a Network window appears, stating that the connection was successful. 49 © 2010 Verizon. All Rights Reserved.
3 Setting Up a Wireless Network 3.6 Setting Up a Wireless Client 3.6c Setting Up a Wireless Windows Client (Windows 7) If the computer has wireless capabilities and is running Windows 7, it will automatically recognize the existing wireless network and try to create a wireless connection. To manually connect to a wireless network: 1.
FiOS Router User Manual 3. A “Connect to a Network” window appears. Enter the security key of the wireless network in the appropriate text box, then click OK. 4. The connection is made. To check the status of the connection, click on the wireless icon in the service tray again. In the example, the computer has successfully joined the wireless network “DWYL7.” 51 © 2010 Verizon. All Rights Reserved.
4 4.0 Introduction 4.1 Accessing the My Network Settings 4.2 Using the My Network Settings Configuring My Network Settings 52 © 2010 Verizon. All Rights Reserved.
Once the FiOS Router is physically connected and the FiOS Router’s Main screen is displayed in a web browser, a list of devices connected to the FiOS Router’s network appears in the “My Network” column of the screen. From here, basic network settings can be configured. 53 © 2010 Verizon. All Rights Reserved.
4 Configuring My Network Settings 4.1 Accessing My Network Settings 4.1 Accessing My Network Settings To access My Network, click the “My Network” icon in the Main screen. The “My Network” screen appears: On the far right side of the screen, in the “Connected Devices” section, is a list of the devices currently connected to the FiOS Router’s network, sorted by connection type and number.
FiOS Router User Manual 4.2 Using My Network Settings Various settings can be accessed for a particular device, as follows. 4.2a Access Device For devices that can be accessed (such as Internet cameras and networked hard drives), locate it in the My Network column, then click Access Devices to use the device over the network. 4.2b Access Shared Files To access the shared files on a particular device, locate the device in the My Network column, then click Access Shared Files.
4 Configuring My Network Settings 4.2 Using My Network Settings 2. Click Add in the “Networked computer/Device” column. The “Add Access Control Rule” screen appears. 3. If this access control rule applies to all networked devices, select “Any” from the “Networked Computer/Device” list box. If this rule applies to certain devices only, select “User Defined” and click Add.
FiOS Router User Manual • To reinstate the restriction at a later time, select the check box next to the network computer/device. • To remove an access restriction from the Access Control table, click Remove for the service. The service will be removed from the Access Control table. Note: When Web Filtering is enabled, HTTP services cannot be blocked by access control. 4.
4 Configuring My Network Settings 4.2 Using My Network Settings To set up advanced port forwarding (custom ports): 1. Click the arrow next to “Application to forward…” and select Custom Ports from the drop-down menu. 2. Enter the host name (from the drop-down list) or local IP address of the computer providing the service in the “Specify IP” text box. Note that only one local network computer can be assigned to provide a specific service or application. 3. Click Advanced. 4.
FiOS Router User Manual 4.2f View Device Details To view information about a networked device, or to test a device’s connection, locate the device in the My Network column, then click View Device Details. The “Device Information” screen appears. 1. Click Test Connectivity. The “Diagnostics” screen appears. 2. The FiOS Router automatically runs a ping test, and the results are displayed in the Diagnostics screen. 59 © 2010 Verizon. All Rights Reserved.
4 Configuring My Network Settings 4.2 Using My Network Settings 4.2g Rename This Device To rename a networked device, locate the device in the My Network column, then click Rename This Device. The “Rename Device” screen appears. Enter the new name of the device in the “New Name” text box and, if needed, select a new icon for the device from the “New Icon” drop-down list. 60 © 2010 Verizon. All Rights Reserved.
5 5.0 Introduction 5.1 Accessing Network Connections 5.2 Network (Home/Office) Connection 5.3 Ethernet Connection 5.4 Wireless Access Point Connection 5.5 Coax Connection 5.6 Broadband Ethernet Connection 5.7 Broadband Coax Connection 5.8 WAN PPPoE Connection 5.9 WAN PPPoE 2 Connection Using Network Connections 61 © 2010 Verizon. All Rights Reserved.
The FiOS Router supports various local area network (LAN) and wide area network (WAN, or Internet) connections via Ethernet or coaxial cables. The “Network Connections” screens are used to configure the various aspects of the FiOS Router’s network and Internet connections, and create new connections. 62 © 2010 Verizon. All Rights Reserved.
FiOS Router User Manual 5.1 Accessing Network Connections Caution! The settings covered in this chapter should be configured by experienced network technicians only. To access the FiOS Router’s network connections, in the “My Network” screen, click Network Connections from the menu on the left side. The “Network Connections” screen appears. Click Advanced to expand the screen and display all connection entries. To select a connection, click on its name.
5 Using Network Connections 5.2 Network (Home/Office) Connection 5.2 Network (Home/Office) Connection Select Network (Home/Office) in the Network Connections screen to generate the “Network (Home/Office) Properties” screen. This screen displays a list of the local network’s properties. The only modifications that can be made from this screen are disabling the connection (by clicking Disable) or renaming the connection (by entering a new name in the “Rule Name” text box).
FiOS Router User Manual 5.2a Configuring the Home/Office Network Click Settings in the “Network (Home/Office) Properties” screen to generate a second “Network (Home/Office) Properties” screen. General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts. Status Displays the connection status of the network. When should this rule occur? Displays when the rule is active.
5 Using Network Connections 5.2 Network (Home/Office) Connection Internet Protocol This section has three options: No IP Address, Obtain an IP Address Automatically, and Use the Following IP Address. No IP Address Select this option if the connection will have no IP address. This is useful if the connection operates under a bridge. Obtain an IP Address Automatically Select this option if the network connection is required by the ISP to obtain an IP address automatically.
FiOS Router User Manual DNS Server Domain Name System (DNS) is the method by which website or domain names are translated into IP addresses. Specify such an address manually, according to the information provided by the ISP. To manually configure DNS server addresses, select Use the Following DNS Server Addresses. Specify up to two different DNS server addresses, one primary, the other secondary.
5 Using Network Connections 5.2 Network (Home/Office) Connection 5. If Windows Internet Naming Service (WINS) is being used, enter the WINS server address in the “WINS Server” text boxes. 6. Enter the amount of time a network device will be allowed to connect to the FiOS Router with its currently issued dynamic IP address in the “Lease Time in Minutes” text box. 7.
FiOS Router User Manual Routing Table Clicking New Route generates the “New Route” window, where a new route can be configured. Additional IP Addresses Clicking New IP Address generates the “Additional IP Address Settings” screen, where additional IP addresses can be created to access the FiOS Router via the Network (Home/Office) connection. 5.3 Ethernet Connection An Ethernet connection connects computers to the FiOS Router using Ethernet cables, either directly or via network hubs and switches.
5 Using Network Connections 5.3 Ethernet Connection 5.3a Configuring the Ethernet Connection Click Settings at the bottom-right of the Ethernet Properties screen to generate another “Ethernet Properties” screen. General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts. Status Displays the connection status of the Ethernet switch.
FiOS Router User Manual Connection Type Displays the type of connection. Physical Address Displays the physical address of the network card used for the network. MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic” sets the MTU at 1500. Other choices include “Automatic by DHCP,” which sets the MTU according to the DHCP connection, and “Manual,” which allows the MTU to be set manually.
5 Using Network Connections 5.3 Ethernet Connection HW Switch Ports This section displays the connection status of the FiOS Router’s four Ethernet ports. Clicking on a connection’s “Action” icon (in the column on the right) generates the “Port Settings” screen, where ingress and egress policies can be edited. 72 © 2010 Verizon. All Rights Reserved.
FiOS Router User Manual 5.4 Wireless Access Point Connection A Wireless Access Point connection connects devices wirelessly. Click Wireless Access Point in the Network Connections screen (if needed, click Advanced at the bottom of the screen to reveal the “Wireless Access Point” link below “Network [Home/Office]”) to generate the “Wireless Access Point Properties” screen. This screen displays a list of the connection’s properties.
5 Using Network Connections 5.4 Wireless Access Point Connection General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts. Status Displays the status of the wireless access point connection. When should this rule occur? Displays when the rule is active. To schedule rules, see the “Advanced Settings” chapter.
FiOS Router User Manual 5.5 Coax Connection A Coax connection connects devices (such as set-top boxes) to the FiOS Router using a coaxial cable. Click Coax in the Network Connections screen (if needed, click Advanced at the bottom of the screen to reveal the “Coax” link below “Network [Home/Office]”) to generate the “Coax Properties” screen. This screen displays a list of the connection’s properties.
5 Using Network Connections 5.5 Coax Connection General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts. Status Displays the status of the coax connection. When should this rule occur? Displays when the rule is active. To schedule rules, see the “Advanced Settings” chapter.
FiOS Router User Manual Additional IP Addresses Clicking New IP Address generates the “Additional IP Address Settings” screen, where additional IP addresses can be created to access the FiOS Router via the Coax Link Ethernet connection. Coax Connection Status Click Go to LAN Coax Stats to generate the “Coax Connection Status” screen, which gives an overview of all the devices connected to the FiOS Router via coaxial cable. 77 © 2010 Verizon. All Rights Reserved.
5 Using Network Connections 5.6 Broadband Ethernet Connection 5.6 Broadband Ethernet Connection A Broadband Ethernet connection connects the FiOS Router to the Internet using an Ethernet cable. Click Broadband Connection (Ethernet) from the Network Connections screen to generate the “Broadband Connection (Ethernet) Properties” screen. This screen displays a list of the connection’s properties.
FiOS Router User Manual 5.6a Configuring the Broadband Ethernet Connection Click Settings at the bottom-right of the first Broadband Connection (Ethernet) Properties window to generate another “Broadband Connection (Ethernet) Properties” screen. General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless you are familiar with networking concepts.
5 Using Network Connections 5.6 Broadband Ethernet Connection Physical Address Displays the physical address of the network card used for the network. MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic” sets the MTU at 1500. Other choices include “Automatic by DHCP,” which sets the MTU according to the DHCP connection, and “Manual,” which allows the MTU to be set manually.
FiOS Router User Manual IP Address Distribution The “IP Address Distribution” section of the Configure Broadband Connection (Ethernet) screen is used to configure the FiOS Router’s Dynamic Host Configuration Protocol (DHCP) server parameters. DHCP automatically assigns IP addresses to network devices. If enabled, make sure to configure the network devices as “DHCP Clients.” There are three options in this section: Disabled, DHCP Server, and DHCP Relay.
5 Using Network Connections 5.6 Broadband Ethernet Connection DHCP Relay Select this option to have the FiOS Router function as a DHCP relay. To enter a new IP address for the relay, click New IP Address. The “DHCP Relay Server Address” screen appears. Enter the new IP address in the appropriate text boxes, then click Apply. Routing Routing Mode Select one of the following two Routing modes: • Route - Select this option to cause the FiOS Router to act as a router between two networks.
FiOS Router User Manual Routing Table Clicking New Route generates the “New Route” window, where a new route can be configured. Internet Connection Firewall Click in the “Enabled” check box to activate the FiOS Router’s firewall on the connection. Additional IP Addresses Clicking New IP Address generates the “Additional IP Address Settings” screen, where additional IP addresses can be created to access the FiOS Router via the connection. 5.
5 Using Network Connections 5.7 Broadband Coax Connection 5.7a Configuring the Broadband Coax Connection Click Settings at the bottom of the Broadband Connection (Coax) Properties screen to generate another “Broadband Connection (Coax ) Properties” screen. General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless you are familiar with networking concepts.
FiOS Router User Manual Connection Type Displays the type of connection. Since this is a coaxial connection, “Coax” is displayed. Physical Address Displays the physical address of the network card used for the network. MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic” sets the MTU at 1500. Other choices include “Automatic by DHCP,” which sets the MTU according to the DHCP connection, and “Manual,” which allows the MTU to be set manually.
5 Using Network Connections 5.7 Broadband Coax Connection Obtain an IP Address Automatically Select this option if the ISP requires the connection to obtain an IP address automatically. The server assigning the IP address also assigns a subnet mask address, which can be overridden by clicking in the “Override Subnet Mask” check box and entering another subnet mask address. Additionally, the DHCP lease can be renewed and/or released by clicking on the appropriate “DHCP Lease” button.
FiOS Router User Manual Disabled Select this option if statically assigning IP addresses to the network devices. DHCP Server To set up the Broadband Coax connection to function as a DHCP server: 1. Select DHCP Server. 2. Enter the IP address at which the FiOS Router starts issuing addresses in the “Start IP Address” text boxes. Since the FiOS Router’s default IP address is 192.168.1.1, the Start IP Address must be 192.168.1.2. 3.
5 Using Network Connections 5.7 Broadband Coax Connection • NAPT - Select this option to activate NAPT (Network Address and Port Translation), which refers to network address translation involving the mapping of port numbers and allows multiple machines to share a single IP address. Use NAPT if the local network contains multiple devices, a topology that necessitates port translation in addition to address translation.
FiOS Router User Manual 5.8 WAN PPPoE Connection WAN Point-to-Point Protocol over Ethernet (PPPoE) relies on two widely accepted standards: Point-to-Point Protocol and Ethernet. PPPoE enables Ethernet networked computers to exchange information with computers on the Internet. PPPoE supports the protocol layers and authentication widely used in PPP and enables a point-to-point connection to be established in the normally multipoint architecture of Ethernet.
5 Using Network Connections 5.8 WAN PPPoE Connection 5.8a Configuring the WAN PPPoE Connection Click Settings in the WAN PPPoE Properties screen to generate another “WAN PPPoE Properties” screen. General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts. Status Displays the connection status of the WAN PPPoE connection. (“Down,” “Disabled,” “Connected,” etc.
FiOS Router User Manual Network Select the type of connection being configured from the drop-down list (Broadband Connection, Network (Home/Office), or DMZ). Connection Type Displays the type of connection. Since this is PPPoE connection, “PPPoE” is displayed. MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic, sets the MTU at 1492.
5 Using Network Connections 5.8 WAN PPPoE Connection Warning: The PPP Authentication settings should not be changed unless instructed to do so by your ISP. Login User Name Enter the user name (provided by the ISP) in this text box. Login Password Enter the password (provided by the ISP) in this text box. Support Unencrypted Password (PAP) Password Authentication Protocol (PAP) is a simple, plain-text authentication scheme. The user name and password are requested by the networking peer in plain-text.
FiOS Router User Manual Internet Protocol Select one of the following Internet Protocol options from the “Internet Protocol” drop-down list: Obtain an IP Address Automatically This option is selected by default. Change only if required by the ISP. The server that assigns the FiOS Router with an IP address also assigns a subnet mask. Override the dynamically assigned subnet mask by selecting the “Override Subnet Mask” and entering a different subnet mask.
5 Using Network Connections 5.9 WAN PPPoE 2 Connection Default Route Click in this check box to define the connection as the default route. Multicast - IGMP Proxy Default Click in this check box to enable the FiOS Router to issue IGMP (Internet Group Management Protocol) host messages on behalf of hosts the FiOS Router discovers through standard IGMP interfaces. IGMP proxy enables the routing of multicast packets according to the IGMP requests of local network devices asking to join multicast groups.
FiOS Router User Manual 5.9a Configuring the WAN PPPoE 2 Connection Click Settings in the WAN PPPoE 2 Properties screen to generate another “WAN PPPoE Properties” screen. General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts. Status Displays the connection status of the WAN PPPoE connection. (“Down,” “Disabled,” “Connected,” etc.
5 Using Network Connections 5.9 WAN PPPoE 2 Connection Connection Type Displays the type of connection. Since this is PPPoE connection, “PPPoE” is displayed. MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic, sets the MTU at 1492. Other choices include “Automatic,” which sets the MTU according to the connection to the ISP, and “Manual,” which allows the MTU to be set manually.
FiOS Router User Manual Login User Name Enter the user name (provided by the ISP) in this text box. Login Password Enter the password (provided by the ISP) in this text box. Support Unencrypted Password (PAP) Password Authentication Protocol (PAP) is a simple, plain-text authentication scheme. The user name and password are requested by the networking peer in plain-text. PAP, however, is not a secure authentication protocol.
5 Using Network Connections 5.9 WAN PPPoE 2 Connection Internet Protocol Select one of the following Internet Protocol options from the “Internet Protocol” drop-down list: Obtain an IP Address Automatically This option is selected by default. Change only if required by the ISP. The server that assigns the FiOS Router with an IP address also assigns a subnet mask. Override the dynamically assigned subnet mask by selecting the “Override Subnet Mask” and entering a different subnet mask.
FiOS Router User Manual Device Metric The device metric is a value used by the FiOS Router to determine whether one route is superior to another, considering parameters such as bandwidth, delay, and more. Default Route Click in this check box to define the connection as the default route.
6 6.0 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 6.10 Introduction Overview Firewall Access Control Port Forwarding DMZ Host Port Triggering Remote Administration Static NAT Advanced Filtering Security Log Configuring Security Settings 100 © 2010 Verizon. All Rights Reserved.
The FiOS Router’s security suite includes comprehensive and robust security services: Stateful Packet Inspection, firewall security, user authentication protocols, and password protection mechanisms. These features allow users to connect their computers to the Internet and without worrying about security threats. 101 © 2010 Verizon. All Rights Reserved.
6 Configuring Security Settings 6.1 Overview 6.1 Overview This chapter covers the following security features: • Firewall - select the security level for the firewall. • Access Control - restrict access from the local network to the Internet. • Port Forwarding - enable access from the Internet to specified services provided by computers on the local network. • DMZ Host - configure a network host to receive all traffic arriving at the FiOS Router which does not belong to a known session.
FiOS Router User Manual 6.2 Firewall The FiOS Router’s firewall is the cornerstone of the FiOS Router’s security suite. It has been exclusively tailored to the needs of the residential/office user and is pre-configured to provide optimum security. The firewall provides both the security and flexibility home and office users seek. It provides a managed, professional level of network security while enabling the safe use of interactive applications, such as Internet gaming and video-conferencing.
6 Configuring Security Settings 6.2 Firewall For example, when accessing a website on the Internet, a request is sent out to the Internet for this site. When the request reaches the FiOS Router, the firewall identifies the request type and origin (HTTP and a specific computer in the local network, in this case). Unless the FiOS Router is configured to block requests of this type from this computer, the firewall allows this request to pass out onto the Internet.
FiOS Router User Manual The FiOS Router features three pre-defined firewall security levels: Maximum, Typical, and Minimum. The table below summarizes the behavior of the FiOS Router for each of the three security levels. Internet requests (incoming traffic) Local network requests (outgoing traffic) Maximum Security Blocked - No access to local network from Internet, except as configured in the Port Forwarding, DMZ host, and Remote Access screens.
6 Configuring Security Settings 6.3 Access Control To configure the FiOS Router’s firewall security settings: 1. From the General screen, select a security level by clicking the appropriate radio button. Using the Minimum Security setting may expose the local network to significant security risks, and thus should only be used for short periods of time. 2.
FiOS Router User Manual 6.3a Allow or Restrict Services To view and allow/restrict these services: 1. Select Access Control from the left side of any Security screen. The “Access Control” screen appears. Note: The “Allowed” section is only visible when the firewall is set to “Maximum.” 107 © 2010 Verizon. All Rights Reserved.
6 Configuring Security Settings 6.3 Access Control 2. Click Add. The “Add Access Control Rule” screen appears. Note: To block a service, click Add in the “Blocked” section of the Access Control screen. To allow outgoing traffic, click Add in the “Allowed” section of the screen. 3. If this access control rule applies to all networked devices, select Any from the “Networked Computer/Device” list box. If this rule applies to certain devices only, select User Defined and click Add.
FiOS Router User Manual • To reinstate the restriction at a later time, select the check box next to the service name. • To remove an access restriction from the Access Control table, click Remove for the service. The service will be removed from the Access Control table. 6.
6 Configuring Security Settings 6.4 Port Forwarding 2. Enter the host name (from the drop-down list) or local IP address of the computer providing the service in the “Specify IP” text box. Note that only one local network computer can be assigned to provide a specific service or application. 3. Click Advanced. 4. Select the Internet protocol to be provided from the “Protocol” drop-down list. Depending on the protocol selected, additional options appear in the screen. 5.
FiOS Router User Manual 6.5 DMZ Host The DMZ (De-Militarized Zone) host feature allows one device on the network to operate outside the firewall. Designate a DMZ host: • To use an Internet service, such as an online game or video-conferencing program, not present in the Port Forwarding list and for which no port range information is available. • To expose one computer to all services without restriction or security. Warning: A DMZ host is not protected by the firewall and may be vulnerable to attack.
6 Configuring Security Settings 6.6 Port Triggering 6.6 Port Triggering Port triggering can be used for dynamic port forwarding configuration. By setting port triggering rules, inbound traffic is allowed to arrive at a specific network host using ports different than those used for the outbound traffic. The outbound traffic triggers which ports inbound traffic is directed. For example, a gaming server is accessed using UDP protocol on port 2222.
FiOS Router User Manual 3. If Show All Services is selected in step 2, select a Service from the list. The service is added to the Port Triggering screen as an active protocol. 4. If User Defined is selected in step 2, the “Edit Port Triggering Rule” screen appears. Enter a service name in the appropriate text box, then configure its inbound and outbound trigger ports by clicking the appropriate links. 6.
6 Configuring Security Settings 6.7 Remote Administration 6.7b Web Management Web Management is used to obtain access to the FiOS Router’s GUI and gain access to all settings and parameters, using a web browser. Both secure (HTTPS) and non-secure (HTTP) access is available. Select the port to be used by clicking in the appropriate text box, then click Apply. Note: Telnet and Web Management remote administration access may be used to modify or disable firewall settings.
FiOS Router User Manual 6.8 Static NAT Static NAT allows devices behind a firewall and configured with private IP addresses appear to have public IP addresses on the Internet. This allows an internal host, such as a web server, to have an unregistered (private) IP address and still be accessible over the Internet. To configure static NAT: 1. Select Static NAT from any Security screen. The “Static NAT” screen appears. 2. Click Add. The “Add NAT/NAPT Rule” screen appears. 3.
6 Configuring Security Settings 6.9 Advanced Filtering 6.9 Advanced Filtering Advanced filtering is designed to allow comprehensive control over the firewall’s behavior. Specific input and output rules can be defined, the order of logically similar sets of rules controlled, and distinctions made between rules that apply to the Internet and rules that apply to local network devices. To access, select Advanced Filtering from any Security screen. The “Advanced Filtering” screen appears.
FiOS Router User Manual 6.9a Inbound/Outbound Packets - Rule Sets There are numerous rules automatically inserted by the firewall to provide improved security and block harmful attacks. The pre-populated rules displayed are required for operation on the Verizon network. To configure advanced filtering rules, click Add next to the rule title. The “Add Advanced Filter” screen appears. To add an advanced filtering rule, define the following rule parameters: 6.
6 Configuring Security Settings 6.9 Advanced Filtering • Accept - Allow access to packets that match the source and destination IP addresses and protocol ports defined in upper section of the screen. The data transfer session will be handled using Stateful Packet Inspection (SPI). • Accept Packet - Allow access to packets that match the source and destination IP addresses and protocol ports defined in upper section of the screen.
FiOS Router User Manual 6.10 Security Log The security log displays a list of firewall-related events, including attempts to establish inbound and outbound connections, attempts to authenticate at an administrative interface (the FiOS Router’s GUI or Telnet terminal), firewall configuration, and system start-up. To access the security log, select Security Log from any Security screen. The “Security Log” screen appears. 6.
6 Configuring Security Settings 6.10 Security Log • Advanced Filter Rule - a packet has been accepted/blocked because of an advanced filter rule. • ARP - an ARP packet has been accepted. • AUTH:113 request - an outbound packet for AUTH protocol has been accepted (for maximum security level). • Broadcast/Multicast protection - a packet with a broadcast/multicast source IP has been blocked. • Connection closed - debug message regarding connection.
FiOS Router User Manual • Firewall rules were changed - the firewall rule set has been modified. • Firewall status changed - the firewall changed status from up to down or the vice versa, as specified in the event type description. • First packet in connection is not a SYN packet - a packet has been blocked due to a TCP connection that started without a SYN packet. • Fragmented packet - a fragment has been rejected.
6 Configuring Security Settings 6.10 Security Log • Illegal packet options - the options field in the packet’s header is either illegal or forbidden. • IP Version 6 - an IPv6 packet has been accepted. • IPV6 over IPV4 - an IPv6 over IPv4 packet has been accepted. • Malformed packet: Failed parsing - a packet has been blocked because it is malformed. • Maximum security enabled service - a packet has been accepted because it belongs to a permitted service in the maximum security level.
FiOS Router User Manual • Router initiated traffic - all traffic the FiOS Router initiates is recorded. • Service - a packet has been accepted because of a certain service, as specified in the event type. • Spoofing protection - a packet from the Internet with a source IP belonging the local network has been blocked. • STP packet - an STP (Spanning Tree Protocol) packet has been accepted/rejected. • SynCookies Protection - a SynCookies packet has been blocked.
6 Configuring Security Settings 6.10 Security Log 6.10e Security Log Settings To view or change the security log settings: 1. Click Settings in the Security Log screen. The “Security Log Settings” screen appears. 2. Select the type of activities that will generate a log message: • Accepted Incoming Connections - activating this check box generates a log message for each successful attempt to establish an inbound connection to the local network.
FiOS Router User Manual 4. Click in the “Remote Administration Attempts” check box to write a log message for each remote-administration connection attempt, whether successful or not. 5. Click in the “Connection States” check box to track connection handling by the firewall and Application Level Gateways (ALGs). 6. Click Apply to save changes. 125 © 2010 Verizon. All Rights Reserved.
7 7.0 Introduction 7.1 Activating Parental Controls 7.2 Rule Summary Using Parental Controls 126 © 2010 Verizon. All Rights Reserved.
The abundance of harmful information on the Internet poses a serious challenge for employers and parents alike: “How can I regulate what my employee or child does on the Internet?” With that question in mind, the FiOS Router’s Parental Controls were designed to allow control of Internet access on all locally networked devices. 127 © 2010 Verizon. All Rights Reserved.
7 Using Parental Controls 7.1 Activating Parental Controls 7.1 Activating Parental Controls To create a basic access policy for a computer on the FiOS Router’s network, click Parental Control from the top of the Home screen and follow these instructions: 1. The “Parental Control” screen appears. From the “Networked Computer/ Device” list box, select a computer/device, then click Add. The computer/ device appears in the “Selected Devices” list box. 2.
FiOS Router User Manual 3. Enter the URL address of a website and, if applicable, the embedded keyword within the website. Click Add. The websites and/or keywords selected will appear in the textbox to the right. If you make a mistake, or wish to delete a previously entered website/keyword, select it, then click Remove. 4. If needed, you can create a schedule for when you want the rule to be active, or inactive. In the “Create Schedule” section, select the affected days. 5.
7 Using Parental Controls 7.2 Rule Summary 6. If you want more precise control over the schedule, set up an hourly schedule by entering the start and end times in the appropriate text boxes. Make sure to specify AM or PM. Note: The hourly schedule only affects the days selected in step 4. For example, if you select Saturday and Sunday, a start time of 10 a.m., and an end time of 3 p.m., the scheduled time will be Saturday/Sunday, 10 a.m. to 3 p.m. 7.
8 8.0 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 Introduction Using Advanced Settings Utilities DNS Settings Network Settings Configuration Settings Time Settings Firmware Upgrade Routing Settings Configuring Advanced Settings 131 © 2010 Verizon. All Rights Reserved.
Advanced Settings cover a wide range of sophisticated configurations available for the FiOS Router’s firmware and network. Changes to any of the Advanced Settings could adversely affect the operation of the FiOS Router and the local network, and should be made with caution by experienced network technicians only. 132 © 2010 Verizon. All Rights Reserved.
FiOS Router User Manual 8.1 Using Advanced Settings To access the FiOS Router’s Advanced Settings, click Advanced at the top of the Home screen. Click Yes in the Warning screen, and the “Advanced” screen appears.
8 Configuring Advanced Settings 8.
FiOS Router User Manual 8.2 Utilities The first collection of Advanced Settings (beneath the Toolbox icon) are the Utilities settings. 8.2a Diagnostics The Diagnostics screen can assist in testing network connectivity. This feature pings (ICMP echo) an IP address and displays the results, such as the number of packets transmitted and received, round trip time, and success status. To diagnose network connectivity: 1. Click Diagnostics from the Advanced screen. The “Diagnostics” screen appears. 2.
8 Configuring Advanced Settings 8.2 Utilities 8.2b Restore Defaults If the FiOS Router’s factory default settings need to be restored (to build a new network from the beginning, for example), use the following procedure: 1. Click Restore Defaults in the Advanced screen. The “Attention” screen appears. 2. If needed, click Save Configuration File to save the FiOS Router’s current configuration to a file.
FiOS Router User Manual 8.2d MAC Cloning A MAC (Media Access Control) address is a hexadecimal code that identifies a device on a network. All networkable devices have a unique MAC address. When replacing another network device with the FiOS Router, the installation process can be simplified by copying the MAC address of the existing computer to the FiOS Router. To do this: 1. Click MAC Cloning in the Advanced screen. The “MAC Cloning” screen appears. 2.
8 Configuring Advanced Settings 8.2 Utilities 8.2f Users To manage individual users: 1. Click Users in the Advanced screen, which generates the “Users” screen. 2. Click New User, which generates the “User Settings” screen. 3. When adding a user, specify the following parameters: • Full Name - The user’s full name. • User Name - The name a remote user will use to access the home or office network. This entry is case-sensitive.
FiOS Router User Manual • E-mail Notification - Email notification can be used to receive indications of system events for a predefined severity classification. The available types of events are “System” or “Security” events. The available severity of events are Error, Warning, and Information. To configure email notification for a specific user: 4. Make sure an outgoing mail server has been configured in “System Settings”.
8 Configuring Advanced Settings 8.2 Utilities 8.2h Local Administration Clicking Local Administration in the Advanced screen generates the “Local Administration” screen. This screen allows the user to grant local Telnet access using a particular Telnet port. To use, select a Telnet port by clicking in the appropriate check box, then click Apply. 8.2i Remote Administration The FiOS Router’s Remote Administration capabilities are covered in detail in the chapter 6 of this manual. 140 © 2010 Verizon.
FiOS Router User Manual 8.3 DNS Settings The second section of the Advanced window is the DNS (Domain Name System) settings section, which includes “Dynamic DNS” and “DNS Server.” 8.3a Dynamic DNS Dynamic DNS creates a dynamic IP address that is aliased to a static hostname, allowing a computer on the network to be more easily accessible from the Internet.
8 Configuring Advanced Settings 8.3 DNS Settings Another Dynamic DNS screen appears. Configure the following parameters: Host Name Enter the full Dynamic DNS domain in this text box. Connection Select the connection with which to couple the Dynamic DNS service. Options include Broadband Connection (Ethernet), Broadband Connection (Coax), and WAN PPPoE. Provider Select the FiOS Router’s Dynamic DNS account provider from the drop-down list. User Name Enter the Dynamic DNS user name in this text box.
FiOS Router User Manual Dynamic DNS System Select one of the options from the drop-down list. Wildcard Select the “Wildcard” check box to allow any URL that includes the domain name (“here.yourhost.dyndns.org,” for example) to connect. Mail Exchanger Enter the mail exchange server address. This will redirect all emails arriving at the Dynamic DNS address to the mail server. Backup MX Select this check box to designate the mail exchange server to be a backup server.
8 Configuring Advanced Settings 8.3 DNS Settings 2. If the host was manually added to the DNS Table, its host name and/or IP address can be modified. Otherwise, only modify its host name. 3. Click Apply to save the changes. To remove a host from the DNS table, click the appropriate “Delete” icon in the Action column. The entry will be removed from the table. 8.3b DNS Server The Domain Name System (DNS) translates domain names into IP addresses, and vice versa.
FiOS Router User Manual DNS Table To view the list of computers stored in the DNS table, click DNS Server in the Advanced screen. The “DNS Server” screen appears. To add a new entry to the list: 1. Click Add DNS Entry in the DNS Server screen. The “DNS Entry” screen appears. 2. Enter the computer’s host name in the “Host Name” text box. 3. Enter the computer’s IP address in the “IP Address” text boxes. 4. Click Apply to save the changes. 145 © 2010 Verizon. All Rights Reserved.
8 Configuring Advanced Settings 8.4 Network Settings 8.4 Network Settings The Network Settings section of the Advanced screen includes settings that affect the FiOS Router’s network. 8.4a Network Objects Network objects is used to define a part of the FiOS Router’s network (a group of computers, for example) by MAC addresses, IP addresses, and/or host names.
FiOS Router User Manual 2. Click Add. The “Edit Network Object” screen appears. 3. Specify a name for the network object in the “Description” text box. 4. Click Add. The “Edit Item” screen appears. 5. Select the type of network object type from the “Network Object Type” list box. Options include IP address, IP Subnet, IP Range, MAC Address, Host Name, and DHCP Option. 6. Repeat to create other network objects, if needed. When finished, click Apply to save all created network objects.
8 Configuring Advanced Settings 8.4 Network Settings 8.4b Universal Plug and Play (UPnP) To access the UPnP settings, perform the following: 1. Click Universal Plug and Play in the Advanced screen. The “Universal Plug and Play” settings screen appears. 2. Click in the “Allow Other Network Users to Control Wireless Broadband FiOS Router’s Network Features” check box to enable UPnP and allow UPnP services to be defined on any of the network hosts. 3.
FiOS Router User Manual 8.4c SIP ALG This screen allows the user to enable/disable SIP ALG. It is disabled by default. Do not enable this option unless instructed to do so by the ISP. 8.4d MGCP ALG This screen allows the user to enable/disable MGCP ALG. It is disabled by default. Do not enable this option unless instructed to do so by the ISP. 8.4e IGMP Proxy This screen allows the user to configure various IGMP proxy settings. 149 © 2010 Verizon. All Rights Reserved.
8 Configuring Advanced Settings 8.4 Network Settings IGMP Proxy (Enable/Disable) Activate or deactivate IGMP Proxy by clicking on the down arrow and selecting Enabled or Disabled. IGMP Version Select the IGMP Proxy version by clicking on the down arrow and selecting IGMPv1, IGMPv2, or IGMPv3. Fast Leave Activate or deactivate Fast Leave by clicking on the down arrow and selecting Enabled or Disabled. Robustness Select the level of robustness by entering a number greater than or equal to 1.
FiOS Router User Manual Persistent Join Interval Set the persistent join interval here. The entered time period (in seconds) must be between 1 and 25. Interface Multicast Filtering Clicking Interface Multicast Filtering from the menu on the left side of any IGMP Proxy screen generates the Interface Multicast Filtering screen. Set the Interface Multicast Filtering options for each listed interface (Ethernet, Coax, and Wireless Access Point). When finished, click Apply.
8 Configuring Advanced Settings 8.4 Network Settings ACL Multicast Filtering Clicking ACL Multicast Filtering from the menu on the left side of any IGMP Proxy screen generates the ACL Multicast Filtering screen. Set the ACL Multicast Filtering options in this screen, including activating whitelists and/or blacklists. Clicking Add generates a new screen in which additional addresses can be added to the list(s). When finished, click Apply.
FiOS Router User Manual Clicking Add generates the Multicast Service screen, in which additional services can be added, maximun STBs and non-STBs can be delineated, and new multicast address can be created (by clicking Add). When finished, click Apply. 8.5e Port Forwarding Rules Port forwarding rules include a list of preset and user-defined applications and common port settings. These rules can be used in various security features, such as Access Control and Port Forwarding.
8 Configuring Advanced Settings 8.4 Network Settings 2. Click Add at the bottom of the screen. The “Edit Service” screen appears. 3. Name the service in the “Service Name” text box and, if needed, enter a description of the service in the “Service Description” text box, then click Add Service Ports. The “Edit Service Server Ports” screen appears. 4. Select a protocol from the “Protocol” drop-down list. To create a new protocol, select “Other.
FiOS Router User Manual 8.5 Configuration Settings This section includes settings that affect the FiOS Router’s configuration. 8.5a Configuration File Use the FiOS Router’s Configuration File feature to view, save, and load configuration files, which are used to backup and restore the FiOS Router’s current configuration. To do this: 1. Click Configuration File in the Advanced screen. The “Configuration File” screen appears. 2.
8 Configuring Advanced Settings 8.5 Configuration Settings 8.5b System Settings Clicking System Settings in the Advanced screen generates the “System Settings” screen, where various system and management parameters can be configured. 156 © 2010 Verizon. All Rights Reserved.
FiOS Router User Manual System Use the “System” section of this screen to configure the following two options: Wireless Broadband Router’s Hostname - Specify the FiOS Router’s host name by entering it into the this text box. The host name is also the FiOS Router’s URL address, so it can be entered here, rather than entering 192.168.1.1. Local Domain - Specify the network’s local domain by entering it into this text box.
8 Configuring Advanced Settings 8.5 Configuration Settings • primary/secondary Telnet ports • secure Telnet over SSL ports Management Application SSL Authentication Options This section allows the user to access the FiOS Router’s GUI through a browser or Telnet as a secure socket layer (SSL) session. System Logging Use this section to configure the following system log options. Enable Logging - Click in this check box to activate system logging.
FiOS Router User Manual Remote Security Notify Level - This feature is used to specify the type of information received for security logging. Options include None, Error, Warning, and Information. Outgoing Mail Server Use this section to configure the outgoing mail server options. This server is used to format and send system and security log email notifications. Server - Enter the host name of the outgoing (SMTP) server in this text box. From Email Address - Email notifications require a “from” address.
8 Configuring Advanced Settings 8.6 Time Settings 8.5c Ethernet Port Configuration Ethernet port configuration allows the user to set up the FiOS Router’s Ethernet ports as either full- or half-duplex ports, at either 10 Mbps or 100 Mbps. Selecting the “Auto” option causes the port to emulate the speed and duplex configuration of the port with which it is communcating. 8.6 Time Settings The Time settings section of the Advanced window features utilities that involve times, dates and schedules. 8.
FiOS Router User Manual 2. Select the local time zone from the drop-down list. The FiOS Router can automatically detect daylight saving setting for selected time zones. If the daylight saving settings for a time zone are not automatically detected, the following four fields will be displayed: • Enabled - Select this check box to enable daylight saving time. • Start - Date and time when daylight saving starts. • End - Date and time when daylight saving ends.
8 Configuring Advanced Settings 8.6 Time Settings 8.6b Scheduler Rules Scheduler rules are used for limiting the activation of firewall rules to specific time periods, either for days of the week, or for hours of each day. To define a rule: 1. Make sure the FiOS Router’s date and time are set correctly. To do this, see the “Date and Time” section in this chapter. 2. Click Scheduler Rules in the Advanced screen. The “Scheduler Rules” screen appears. 3. Click Add. The “Set Rule Schedule” screen appears.
FiOS Router User Manual 6. Click Add Rule Schedule. The “Edit Rule Schedule” screen appears. 7. Select or active or inactive days of the week by clicking in the appropriate text boxes. 8. If applicable, click New Hours Range Entry to define an active/inactive hourly range. The “Edit Hour Range” screen appears. Enter a start and end time in the appropriate text boxes. 9. Click Apply. Note: Make sure the FiOS Router’s date and time settings are properly configured for the time zone.
8 Configuring Advanced Settings 8.7 Firmware Upgrade 8.7 Firmware Upgrade The FiOS Router offers a built-in mechanism for upgrading its firmware without losing custom configurations and settings. There are two methods for upgrading the firmware: • Upgrading from the Internet - use this method to upgrade the FiOS Router’s firmware by remotely downloading an updated software image file. • Upgrading from a local computer - use a software image file predownloaded to the computer’s disk drive to upgrade. 8.
FiOS Router User Manual Manual Checking and Upgrading To manually upgrade the FiOS Router’s firmware: 1. Click Check Now in the Firmware Upgrade screen. 2. If a new version is available, click Force Upgrade. A download process will begin. When downloading is completed, a confirmation screen appears, asking whether to upgrade to the new version. 3. Click Apply. The upgrade process will begin and should take no longer than one minute to complete.
8 Configuring Advanced Settings 8.7 Firmware Upgrade 2. In the “Upgrade From a Computer in the Network” section, click Upgrade Now. The “Upgrade From a Computer in the Network” screen appears. 3. Enter the path of the software image file, or press the “Browse” button to browse for the file, and click Apply. Make sure to only use files with an “rmt” extension when performing the firmware upgrade procedure. 4.
FiOS Router User Manual 8.8 Routing Settings The final section of the Advanced screen is Routing settings, which includes Routing and IP Address Distribution. 8.8a Routing Access the routing table rules by clicking Routing in the Advanced screen. The “Routing” screen appears. Routing rules can be added, edited, or deleted from the Routing screen. To add a router, click New Route. The “Route Settings” screen appears.
8 Configuring Advanced Settings 8.8 Routing Settings • Netmask - The network mask is used in conjunction with the destination to determine when a route is used. • Gateway - Enter the FiOS Router’s IP address. • Metric - A measurement of the preference of a route. Typically, the lowest metric is the most preferred route. If multiple routes exist to a given destination network, the route with the lowest metric is used.
FiOS Router User Manual 8.8b IP Address Distribution The FiOS Router’s DHCP server makes it possible to easily add computers configured as DHCP clients to the network. It provides a mechanism for allocating IP addresses to these hosts and for delivering network configuration parameters to them. For example, a client (host) sends out a broadcast message on the network requesting an IP address for itself.
8 Configuring Advanced Settings 8.8 Routing Settings To view a summary of the services currently being provided by the DHCP server, click IP Address Distribution in the Advanced screen. The “IP Address Distribution” screen appears. Editing DHCP Server Settings To edit the DHCP server settings for a device: 1. Click the appropriate icon in the “Action” column. The “DHCP Settings” screen for the device appears. 2. Select the “IP Address Distribution” from the drop-down list.
FiOS Router User Manual 3. Complete the following fields: • Start IP Address Range, End IP Address Range - determines the number of hosts connected to the network in this subnet. “Start” specifies the first IP address assigned in this subnet and “End” specifies the last IP address in the range. • Subnet Mask - used to determine to which subnet an IP address belongs. An example of a subnet mask value is 255.255.0.0.
8 Configuring Advanced Settings 8.8 Routing Settings To define a new connection with a fixed IP address: 1. Click New Static Connection in the DHCP Connections screen. The “DHCP Connection Settings” screen appears. 2. Enter a host name for this connection. 3. Enter the fixed IP address to assign to the computer. 4. Enter the MAC address of the computer’s network card. 5. Click the Apply to save changes.
9 9.0 Introduction 9.1 Router Status 9.2 Advanced Status Monitoring the FiOS Router 173 © 2010 Verizon. All Rights Reserved.
The FiOS Router’s System Monitoring screens display important system information, including basic router settings, system log, key network device parameters, and network traffic statistics. 174 © 2010 Verizon. All Rights Reserved.
FiOS Router User Manual 9.1 Router Status Click System Monitoring at the top of the Home screen to display the “Router Status” screen, which displays the FiOS Router’s basic settings. 9.2 Advanced Status After selecting Advanced Status and clicking Yes in the Warning screen, the monitoring options appear: System Logging, Full Status/System wide Monitoring of Connections, Traffic Monitoring, Broadband Monitoring, and IGMP Proxy. 175 © 2010 Verizon. All Rights Reserved.
9 Monitoring the FiOS Router 9.2 Advanced Status 9.2a System Logging Click System Logging in the Advanced Status screen to generate the “System Log” screen. The System Log displays a list of the most recent activities of the FiOS Router. 176 © 2010 Verizon. All Rights Reserved.
FiOS Router User Manual 9.2b Full Status/System wide Monitoring of Connections 1. Click Full Status/System wide Monitoring of Connections in the Advanced Status screen (and click through the Warning screen) to generate the “Full Status/System wide Monitoring of Connections” screen, which features a table summarizing the monitored connection data. 2. Click Refresh to update the table, or click Automatic Refresh On to constantly update the displayed parameters. 177 © 2010 Verizon. All Rights Reserved.
9 Monitoring the FiOS Router 9.2 Advanced Status 9.2c Traffic Monitoring The FiOS Router constantly monitors traffic within the local network and between the local network and the Internet. To view up-to-the-second statistical information about data received from and transmitted to the Internet, and about data received from and transmitted to computers in the local network, click Traffic Monitoring in the Advanced Status screen. This generates the “Traffic Monitoring” screen. 9.
FiOS Router User Manual 9.2e IGMP Proxy To monitor the FiOS Router’s IGMP Proxy, click IGMP Proxy. The “IGMP Host Multicast Group Membership” screen appears, giving the user an overview of the IGMP Proxy status on the FiOS Router. 179 © 2010 Verizon. All Rights Reserved.
10 10.0 Introduction 10.1 Troubleshooting Tips 10.2 Frequently Asked Questions Troubleshooting 180 © 2010 Verizon. All Rights Reserved.
This chapter lists a series of problems that may be encountered while using the FiOS Router, and offers techniques that may overcome these problems. Note that the techniques listed may not solve the problem (or problems). Also included are frequently asked questions. 181 © 2010 Verizon. All Rights Reserved.
10 Troubleshooting 10.1 Troubleshooting Tips 10.1 Troubleshooting Tips Accessing the FiOS Router if Locked Out If the FiOS Router’s connection is lost while making configuration changes, a setting that locks access to the FiOS Router’s GUI may have inadvertantly been activated.
FiOS Router User Manual LAN Connection Failure • Ensure the FiOS Router is properly installed, the LAN connections are correct, and the power is on. • Confirm the computer and FiOS Router are on the same network segment. If unsure, let the computer get the IP address automatically by initiating the DHCP function, then verify the computer is using an IP address within the default range (192.168.1.2 through 192.168.1.254).
10 Troubleshooting 10.2 Frequently Asked Questions Is the wireless option on by default on the FiOS Router? Yes. The FiOS Router’s wireless option is activated out of the box. Is the wireless security on by default when the wireless option is activated? Yes, with a unique 64-bit WEP (Wired Equivalent Privacy) key. Which connection speeds does the FiOS Router support? The Ethernet Internet connection supports 100 Mbps. The LAN Ethernet connections support 10/100 Mbps. The 802.
FiOS Router User Manual How do I find out what IP address my computer is using? Windows 98SE, Me - Select Start, Run, and type “winipcfg.” Press Enter. When the “Winipcfg” window appears, ensure your network device is selected. Windows 2000, XP - Select Start, Run and type “cmd.” Press Enter. When the command screen appears, type “ipconfig” and press Enter. Windows Vista - Click the Windows button and select Control Panel. In the Control Panel, click Network and Sharing Center.
10 Troubleshooting 10.2 Frequently Asked Questions I cannot access the FiOS Router’s Graphical User Interface? What should I do? If you cannot access the FiOS Router’s Graphical User Interface, make sure the computer connected to the FiOS Router is set up to dynamically receive an IP address. I have an FTP or Web server on my network.
A A.0 Introduction A.1 Traffic Priority A.2 Traffic Shaping Configuring Quality of Service 187 © 2010 Verizon. All Rights Reserved.
Quality of Service refers to the capability of a network device to provide better service to selected network traffic. This is achieved by shaping the traffic and processing higher priority traffic before lower priority traffic. The FiOS Router provides several different methods of configuring Quality of Service. 188 © 2010 Verizon. All Rights Reserved.
FiOS Router User Manual STOP! Do not change any Quality of Service settings unless instructed to do so by the ISP. A.1 Traffic Priority Traffic Priority manages and avoids traffic congestion by defining inbound and outbound priority rules for each device on the FiOS Router. These rules determine the priority that packets, traveling through the device, will receive. QoS parameters (DSCP marking and packet priority) are set per packet, on an application basis.
A Configuring Quality of Service A.1 Traffic Priority Packet Inspection (SPI), using the FiOS Router’s firewall mechanism. Once a packet matches a rule, all subsequent packets with the same attributes receive the same QoS parameters, both inbound and outbound. Connection-based QoS also allows inheriting QoS parameters by some of the applications that open subsequent connections.
FiOS Router User Manual A.1a Setting Priority Rules To set priority rules: 1. Click Quality of Service in the Advanced screen. The “Traffic Priority” screen appears. This screen is divided into two identical sections, one for “QoS input rules” and the other for “QoS output rules,” which are for prioritizing the inbound and outbound traffic, respectively. Each section lists all the devices on which rules can be set. Rules can be set on all devices at once by clicking Add in the “All Devices” row.
A Configuring Quality of Service A.1 Traffic Priority 2. After choosing the traffic direction and the device on which to set the rule, click Add in the appropriate row. The “Add Traffic Priority Rule” screen appears. Set the following parameters: Source Address The source address of the packets sent to or received from the network object. To add an address: 1. Select “User Defined” from the drop-down list. The screen refreshes and an “Add” link appears. 2.
FiOS Router User Manual Protocol Choose a specific traffic protocol from the drop-down list, or add a new one. To add a new traffic protocol: 1. Select “User Defined” from the drop-down list. The screen refreshes and an “Add” link appears. 2. Click Add, and add a new protocol (see the “Advanced Settings” chapter to learn how to add a protocol). Note that clicking Add is equivalent to clicking New Entry in the Protocols screen. Set Priority Activate this check box to add a priority to the rule.
A Configuring Quality of Service A.2 Traffic Shaping A.2 Traffic Shaping Traffic Shaping is the solution for managing and avoiding congestion where the network meets limited broadband bandwidth. Typical networks use a 100 Mbps Ethernet LAN with a 100 Mbps WAN interface router, which is where most bottlenecks occur.
FiOS Router User Manual 2. Click Add. The “Add Device Traffic Shaping” screen appears. 3. Select the device for which the traffic will be shaped. The drop-down list includes all the FiOS Router’s devices, as well as the option to select all devices in each category (e.g., “All LAN Devices,” “All WAN Devices”). In this example, select the default WAN device option. 4. Click Apply. The “Edit Device Traffic Shaping” screen appears.
A Configuring Quality of Service A.2 Traffic Shaping TCP Serialization Enable TCP Serialization from its drop-down list, either for active voice calls only or for all traffic. The screen will refresh, adding a “Maximum Delay” text box. This function allows the maximum allowed transmission time frame (in milliseconds) of a single packet to be defined. Any packet requiring a longer time to be transmitted will be fragmented to smaller sections.
FiOS Router User Manual To define a shaping class: 1. Click Add in the “Tx Traffic Shaping” section of the Edit Device Traffic Shaping screen. The “Add Shaping Class” screen appears. 2. Name the new class and click Apply. 3. Click the class name in the Edit Device Traffic Shaping screen to edit the shaping class. The “Edit Shaping Class” screen appears.
A Configuring Quality of Service A.2 Traffic Shaping Policy Select a QoS policy from the drop-down menu. Options include Priority, FIFO (First In, First Out), Fairness (balanced set), RED (Random Early Detection), and WRR (Weighted Round Robin). When should this rule occur? By default, the rule will always be active. However, scheduler rules can be configured to define time periods during which the rule is active. To learn how to configure scheduler rules, see the “Advanced Settings” chapter. A.
FiOS Router User Manual A.2d Differentiated Services Code Point Settings In order to understand what DSCP is, one must first be familiarized with the Differentiated Services model. Differentiated Services (Diffserv) is a Class of Service (CoS) model that enhances best-effort Internet services by differentiating traffic by users, service requirements, and other criteria.
A Configuring Quality of Service A.2 Traffic Shaping 2. To edit an existing entry, click the appropriate icon in the “Action” column. To add a new entry, click Add. In either case, the “Edit DSCP Settings” screen appears. 3. Configure the following parameters: DSCP Value (hex) - Enter the DSCP value as a hexadecimal value. 802.1p Priority - Select a 802.1p priority level from the drop-down list, zero being the lowest and seven the highest (each priority level is mapped to low/medium/high priority).
FiOS Router User Manual A packet can match more than one rule. This means that: • The first class rule has precedence over all other class rules (scanning is stopped once the first rule is reached). • The first traffic-priority (classless) rule has precedence over all other traffic priority rules. • There is no prevention of a traffic-priority rule conflicting with a class rule. In this case, the priority and DSCP setting of the class rule (if given) will take precedence. 1.
A Configuring Quality of Service A.2 Traffic Shaping A.2f Class Statistics The FiOS Router provides accurate, real-time information on the traffic moving through the defined device classes. For example, the amount of packets sent, dropped, or delayed are just a few of the parameters monitored per each shaping class. To view class statistics, click Quality of Service at the top of the Home screen, then click Class Statistics. The following screen appears.
B B.0 B.1 B.2 B.3 Introduction General LED Indicators Environmental Specifications 203 © 2010 Verizon. All Rights Reserved.
This appendix lists the FiOS Router’s specifications, including standards, cabling types, and environmental variables. Note that the specifications listed in this appendix are subject to change without notice. 204 © 2010 Verizon. All Rights Reserved.
FiOS Router User Manual B.1 General Model Number MI424WR rev. F (FiOS Router) Standards IEEE 802.3x IEEE 802.3u IEEE 802.11b, g, n (Wireless) IP IP version 4 MoCA Two channels (WAN, LAN) WAN MoCA frequency: 975 MHz - 1025 MHz (single channel) LAN MoCA frequency: 1125 MHz - 1425 MHz (6 channel) Firewall ICSA certified Speed LAN Ethernet: 10/100 Mbps auto-sensing Wireless: 802.
B Specifications B.2 LED Indicators B.2 LED Indicators Power, WAN Ethernet, WAN Coax, Internet, LAN Ethernet (4), LAN Coax, USB, Wireless, WPS B.3 Environmental Dimensions Size: 1.875” x 10” x 7.4” Weight: 2.175 lbs. Power External, 10V DC, 1.6A (Adapter Technology Co., Ltd.
C C.0 Introduction C.1 Regulatory Compliance Notices C.2 Modifications C.3 NEBS Requirements C.4 GPL Notices 207 © 2010 Verizon. All Rights Reserved.
This appendix lists various compliance and modification notices, as well as the NEBS requirements and GPL. 208 © 2010 Verizon. All Rights Reserved.
FiOS Router User Manual C.1 Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
C Specifications C.2 Modifications 2. This device must accept any interference received, including interference that may cause unwanted operation. Note: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
FiOS Router User Manual C.3 NEBS Requirements The coaxial cable screen shield must be connected to the Earth at the building entrance per ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section 820.93, “Grounding of Outer Conductive Shield of a Coaxial Cable,” or in accordance with local regulation. Warning! The red WAN Coax Port is intended for connection to Verizon FiOS only. It must not be connected to any exterior or interior coaxial wires not designated for Verizon FiOS.
