56K External Call Waiting Modem User Manual
Table of Contents Introduction ........................................................................................... 3 Contacting Actiontec Customer Support ............................................ 3 Product Registration ............................................................................. 4 Safety Information ................................................................................. 4 Product Features .................................................................................
Introduction Thank you for purchasing the Actiontec External 56K Call Waiting Modem. The combination of features in this modem offer you unprecedented flexibility. By making the Call Waiting feature a part of this state-of-the-art 56K external modem, Actiontec provides you with an easy-to-use enhancement to your on-line and off-line communications. The Call Waiting feature of this modem allows you to be surfing the Web and receive notification of an incoming call. Now you will not have to miss that call.
Product Registration The installation CD that came with your ActionLink Home Networking USB Cable Single-Room Starter Kit contains a folder called Register. Inside this folder is a file called “register.htm”. After installing the modem and its drivers, double-click on this file. This will start up your browser and take you to the Actiontec web site: http://www.actiontec.com/registration Please fill in the required fields so that you can get prompt support and notification of periodic product upgrades.
Product Features This 56K* PnP (Plug-N-Play)† External Call Waiting Modem allows your computer to connect to an ISP supporting V.90 or K56Flex™ protocols (depending on your model). This manual describes the hardware and software installation procedures for your new 56K or external modem. • Conforms to the ITU-T V.90 specification with auto-negotiation of V.90, V.34, V.32bis, V.32, V.23, V.22bis, V.22, V.21, Bell 212A, and Bell 103 protocols. • Supports Group 3: class 1 fax protocols. • V.
Before You Begin Using the Telephone Answering Machine Functions with Windows 95 In order for the voice functions of the modem to work properly under 32-bit Telephony API (TAPI) applications, you need to install the Unimodem V components for Windows 95. This file needs to be copied and installed for earlier versions of Windows 95. To find the Windows 95 version of your system, right-click the My Computer icon on the windows desktop and chose Properties from the menu that appears.
Installing the Modem Installing the Interface Cables The drawing below shows the back panel of the 56K External Call Waiting Modem and the correct cable installation. The computer interface cable has both 9-pin and 25-pin serial port connectors for use on most computers See your computer owners manual for the location and function of your serial (COM) ports. Note: Connect only one connector (either 9 pin or 25 pin as appropriate) to your computers serial (COM) port. Do not connect both.
Modem Controls and Indicators The front of the modem contains the power switch and modem indicator lights. These are shown in the drawing below: Figure 2: Modem Indicators and Controls The power switch is a push-on/push-off type. This switch controls the ON and OFF state of the modem. Please note that the external power adapter shown in fig. 1 also needs to be correctly installed for power to be applied to the modem. The LED (light emitting diode) indicators report modem status.
Device Driver Installation and Configuration Configuring Windows 95 Step 1 Upon start-up, Windows 95 detects the modem and displays the New Hardware Found dialog box. Select ‘Driver from disk provided by hardware manufacturer’ then Click OK. Step 2 Insert the modem’s installation CD-ROM. Change the drive letter that appears in the dialog box to the drive letter of your CD-ROM drive. Click OK.
Step 3 After copying and installing the modem’s drivers, Windows will detect a “Wave Device for Voice Modem”, displaying the dialog box below. Step 4 With the modem’s installation CD-ROM still in the CD-ROM drive, click OK.
Step 5 Windows will complete the installation process. To check whether your modem was installed correctly, as well as determine what COM port and IRQ are assigned to the modem in Windows 95, click on the Modems icon in Control Panel and click Diagnostics. Click on the COM Port icon to select it then click More Info to view the modem properties. Step 4 Remember this COM port number. When you install your Data/Fax software, you will need to set your modem port location to this same number.
Configuring Windows 95B Step 1 Make sure the modem is connected to a serial port and the computer is turned on. Step 2 After starting up the computer, Windows 95 detects the modem and starts the Update Device Driver Wizard. Insert the modem’s installation CD-ROM, wait about 10 seconds so that the CD-ROM drive can detect and read the CD you just put in, and click Next. Step 3 After Windows 95 has found the drivers for your modem on the CD-ROM, click Finish.
Step 4 After copying and installing the modem’s drivers, Windows will detect a “Wave Device for Voice Modem”, displaying the dialog box below. Step 5 After Windows 95 has found the drivers for your modem on the CD-ROM, click Finish.
Step 6 To determine what COM port and IRQ is assigned to the modem in Windows 95, click on the Modems icon in Control Panel and click Diagnostics. Click More Info to view the modem properties. Step 4 Remember this information. When you install communications software, you will need to set your modem port location to this same number.
Configuring Windows 98 Step 1 After you have connected the modem to your computer, turn the modem on. Start up your system. Step 2 Windows 98 will immediately display the New Hardware Wizard and identify the modem. Click the Next button. Step 3 At the next screen, click to select the option “Search for the best driver for your device. (Recommended)” and then click the Next button.
Step 4 At the next dialog box, click to select CD-ROM drive. Before advancing to the next screen, insert the modem’s installation CD-ROM into the computer’s CD-ROM drive. Wait about ten seconds, so that the CD-ROM can be read, then click the Next button. Step 5 Windows 98 will find the driver on the floppy disk or CD-ROM and identify the modem as a “Actiontec 56K Ext. Call Waiting Modem”. Click Next.
Step 6 When installation of the modem’s driver is successfully completed, click Finish. Step 7 To determine what COM port and IRQ is assigned to the modem in Windows 98, click on the Modems icon in Control Panel and click the Diagnostics tab. Click on More Info to view the modem properties. Step 8 Remember this COM port number. When you install your Data/Fax software, you will need to set your modem port location to this same number.
Configuring Windows NT 4.0 Step 1 Start up your computer and log on to Windows NT 4.0. Step 2 After Windows NT restarts, on the taskbar, click Start. On the Start menu, click Settings, then click Control Panel and double-click the Modems icon. An Install New Modem dialog box should appear. Allow windows NT to detect your modem. Click Next. Step 4 In most cases Windows NT will detect the modem as a “Standard Modem”. Click the Change button.
Step 5 Insert the installation diskette or CD-ROM. Click the Have Disk button. When prompted for the path, type the drive letter of the CD-ROM drive, then click OK. Step 6 A list of modems will appear. Under Manufacturer, make sure “Actiontec” is selected, and under Models, make sure “Actiontec 56K Ext. Call Waiting Modem” is selected. Click OK. Note: In some cases, “Actiontec 56K Ext. Call Waiting Modem” will not appear in the list. In that case, select “External 56K Call Waiting modem.
Step 7 Windows will confirm the choice you made in step 6. If the information is correct, click Next. Step 8 Windows will complete the installation of the drivers for your modem. Click Finish.
Step 9 Your modem should be added to the list in Modems Properties. Click Close. Step 8 If you wish to use your modem to dial into a Windows NT Remote Access Server or wish to connect to the Internet, you will need to configure Dial Up Networking. Step 9 To install Dial Up Networking, Windows NT may request its own installation diskettes for some files. Insert the Windows NT disks or CD-ROM as required. At the Remote Access Setup dialog box, click on Add.
Installing Communications Software Note: Some configurations are packaged without communications software. Check your packaging to see if communications software is included. If your modem came with a communications software package, it is strongly recommended that you use this software for your modem, rather than a different version of the software or software from a different vendor.
A modem based Telephone Answering Machine works by using a sound card equipped with a microphone to record an outgoing message. This message is stored as a .wav file which is transferred to the modem by the application program when an incoming call is detected. The modem’s internal electronics converts the digital information contained in the .wav file into an audio signal which is then sent over the phone line. The person calling hears your outgoing message and responds with an incoming message.
The Call Waiting Feature With the Call Waiting feature from your telephone company and the Actiontec’s Call Waiting Modem installed, your modem will notify you of an incoming call as you are surfing the Web. You may pick up the phone that is connected to your modem to find out who is calling you, and you’ll have a period of time (approximately 7 seconds, depending on your ISP) to hang up the phone and continue surfing. To Receive an Incoming Call while Online: Step 1 You will hear a ring every 6 seconds.
Step 2 Or, you may pick up the handset and immediately hang up. Note: Use of the Call Waiting feature requires: • Actiontec’s Call Waiting Modem • Call Waiting Service from your telephone company • You are using your Call Waiting Modem. • You have a phone connected to the Call Waiting Modem. • You do not disable the Call Waiting Service from your telephone company via the touch-tone sequence of *70.
• “Enable Call Waiting Ringing (Still Online)”--If you select this option the modem will ring when you receive an incoming call. With this option selected, you can pick up the phone, find out who is calling, hang up within approximately 7 seconds, and resume surfing the Internet. Or you can ignore the call altogether. You can also place the caller on hold by hanging up the phone. Then you can finish your work online, pick up the phone again and continue your conversation.
AT or follow with ENTER A Answer D_ P T Dial command Select pulse dialing; affects current and subsequent dialing Select tone dialing; affects current and subsequent dialing E0 E1 Command echo Disables echo Enables echo (default) H0 H1 Switch hook Control Hangs up the telephone line (default) Picks up the telephone line L0 L1 L2 L3 Speaker volume Off or low speaker volume Low volume Medium volume (default) High volume En Hn Ln AT Commands Affecting ITU-T V.
S38 56K Dial Line Rate (default 1) S38 = 0 S38 = 1 S38 = 2 S38 = 3 S38 = 4 S38 = 5 S38 = 6 S38 = 7 S38 = 8 S38 = 9 S38 = 10 S38 = 12 S38 = 13 S38 = 14 S38 = 15 S38 = 16 S38 = 17 S38 = 18 S38 = 19 S38 = 20 Disable all 56K connections autorate - maximum achievable connection (default) 29333 bits / s 30666 bits / s 32000 bits / s 33333 bits / s 34666 bits / s 36000 bits / s 37333 bits / s 38666 bits / s 40000 bits / s 42666 bits / s 44000 bits / s 45333 bits / s 46666 bits / s 48000 bits / s 49333 bits / s
Help and Service Information General Troubleshooting Tips This section presents solutions to some common problems you may experience when installing your modem. Some solutions may not apply to your operating system or environment. If you cannot resolve your difficulty, contact your dealer or vendor for assistance. Modem Does Not Respond To Commands • Verify that the modem is turned on. • Make sure the modem is installed into a serial (COM) port connector.
Reconfiguring a Windows Dial-Up Networking Connection When you attempt to check your modem windows may issue a “COM port open” error message. This means there are some previously installed modem configurations using the same COM Port as the Actiontec 56K External Call Waiting Modem and are interfering with it’s operation. These are most likely old Dial-Up Networking connections. This problem is easily corrected by following these simple steps.
Notices Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
areas, the total REN of devices connected to a line should not exceed five (5.0). To find out the total permitted in your area, contact your local telephone company. If your telephone equipment causes harm to the telephone network, the telephone company can discontinue your service temporarily. If possible, the company will notify you in advance. But if advance notice isn’t practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC.