54 Mbps Wireless DSL Gateway Model #: GT704WG Firmware version: 3.0.1.0.5-GT704WG IB: 2.11.
Table of Contents 1 Introduction 1 Package Contents Minimum System Requirements Features Getting to Know the Gateway 2 Setting Up the Gateway Connecting a Computer to the Gateway Installing Phone Filters Setting Up the DSL Connection 3 Performing a Basic Setup Basic Setup Changing the Admin User Name and Password 4 Using Advanced Setup Accessing Advanced Setup WAN IP Address Wireless Settings Wireless MAC Authentication Wireless Advanced Settings LAN IP Address DHCP Server Services Blocking Website Blo
Actiontec 54 Mbps Wireless DSL Gateway User Manual 6 Setting Up a Network Ethernet USB Wireless 65 65 70 75 7 Troubleshooting 79 Troubleshooting Frequently Asked Questions A Reference 79 80 85 Locating Computer Information Locating Windows Operating System Files 85 86 B Setting Up Static IP on the Computer 89 Windows 98 SE Windows Me Windows 2000 Windows XP 89 92 95 99 C Computer Security 105 Comparing DSL Service with a Dial-Up Modem Gateway Security Computer Security Electronic Security
1 Introduction Thank you for purchasing the Actiontec 54 Mbps Wireless DSL Gateway. The Gateway is the simplest way to connect computers to a high-speed broadband connection. This easy-to-use product is perfect for the home office or small business. If you want to take your computing to the next level, the Actiontec 54 Mbps Wireless DSL Gateway is sure to be one of the keys to your success.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Minimum System Requirements s Active DSL service s Computer with a 10/100 Mbps Ethernet connection, or USB connection s Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition (Me), Windows NT 4.0, Windows 2000, Windows XP, Mac OS 7.1 and above ☞ Note: USB LAN port is not supported with Microsoft Windows 95, Windows NT 4.0, or any Mac OS. s Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator 4.0 or higher (4.
Chapter 1 Introduction s DNS relay support s PAP/CHAP authentication, administrative passwords through Telnet s 64-, 128-, and 256-bit WEP/WPA wireless LAN security s Compliant with IEEE 802.3 Ethernet standard s 10/100 Base-T Ethernet ports (4) s Flow control support for Fast Ethernet s Web-based configuration setup s Default configuration backup restore s FTP firmware upgradeable s Web download support s 802.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Getting to Know the Gateway This section contains a quick description of the Gateway’s lights, ports, etc. The Gateway contains several indicator lights (LEDs) on its front panel and a series of ports on its rear panel. Front Panel The front panel of the Gateway features nine lights: Power, DSL, Internet, Ethernet (4), USB, and Wireless.
Chapter 1 Introduction Internet Light When the Internet light glows steadily, the Gateway is connected to the DSL provider. When it flashes, the Gateway’s built-in DSL modem is training for your DSL service. Ethernet Lights The Ethernet lights illuminate when the Gateway is connected via one or more of its Ethernet ports. USB Light The USB light illuminates when the Gateway is connected via its USB port.
Actiontec 54 Mbps Wireless DSL Gateway User Manual USB Port The USB port is used to connect a computer to the Gateway via USB cable. Ethernet Ports The Ethernet ports are used to connect computers to the Gateway via Ethernet cable. The Ethernet ports are 10/100 Mbps auto-sensing ports, and either a straight-through or crossover Ethernet cable can be used when connecting to the ports.
2 Setting Up the Gateway The instructions that follow parallel the steps contained in the Actiontec Installation Buddy™, which provides a visual guide to setting up the Gateway. It is recommended the user run the Installation Buddy first, before attempting any other procedures. To set up the Gateway, it must be connected to a computer, and then configured.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 2. Read the instructions, select Initial Setup by clicking on the appropriate check box, then click Next. 3. If USA was chosen in step 1, select the appropriate letter (this information should be provided to you by the ISP) from the options in the next window, then click Next. If United Kingdom or Other Country was selected, go to step 4. For more information about these settings, see Appendix H.
Chapter 2 Setting Up the Gateway 4. Click in the check box next to Ethernet (Recommended), then click Next. 5. Make sure the items needed to connect the Gateway to the first computer are included in the kit, then click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 6. Get the Gateway from the kit, then click Next. 7. Get the Power cord and plug the smaller end into the black Power port on the rear panel of the Gateway, then click Next.
Chapter 2 Setting Up the Gateway 8. Plug the larger end of the Power cord into a power outlet, then click Next. 9. Click the On/Off switch to its on position (as shown in the picture onscreen), then click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 10. Confirm the Power light on the front of the Gateway glows solid green, then click Next. 11. Get the yellow Ethernet cable from the kit and plug one end into a yellow Ethernet port on the back of the Gateway, then click Next.
Chapter 2 Setting Up the Gateway 12. Plug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer. Click Next. ☞ Note: An Ethernet port looks similar to a phone jack, but is slightly larger. 13. Make sure one of the Ethernet lights on the front of the Gateway glows solid green. Click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 14. Get the black or gray DSL cable from the kit and plug one end into the gray Line port on the rear panel of the Gateway. Click Next. 15. Plug the other end of the black or gray DSL cable into the phone jack closest to the computer. Click Next.
Chapter 2 Setting Up the Gateway 16. Make sure the DSL light on the Gateway glows solid green (this may take a few moments). Click Next. The Gateway is connected to a computer via Ethernet. Next, install the filters as described in “Installing Filters” on page 23. Connecting Via USB 1. Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy starts automatically.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 2. Read the instructions, select Initial Setup by clicking on the appropriate check box, then click Next. 3. If USA was chosen in step 1, select the appropriate letter (this information should be provided to you by the ISP) from the options in the next window, then click Next. If United Kingdom or Other Country was selected, go to step 4. For more information about these settings, see Appendix H.
Chapter 2 Setting Up the Gateway 4. Click the check box next to USB, then click Next. 5. Make sure the items needed to connect the Gateway to the first computer are included in the kit, then click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 6. Get the Gateway from the kit, then click Next. 7. Get the Power cord and plug the smaller end into the black Power port on the rear panel of the Gateway, then click Next.
Chapter 2 Setting Up the Gateway 8. Plug the larger end of the Power cord into a power outlet, then click Next. 9. Click the On/Off switch to its on position (as shown in the picture onscreen), then click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 10. Confirm the Power light on the front of the Gateway glows solid green, then click Next. 11. Get the blue USB cable from the kit and plug the square end into the blue USB port on the back of the Gateway, then click Next.
Chapter 2 Setting Up the Gateway 12. Plug the rectangular end of the blue USB cable into an USB port on the front or back of the computer. Click Next. 13. Make sure the USB light on the front of the Gateway glows solid green. Click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 14. Get the black or gray DSL cable from the kit and plug one end into the gray Line port on the rear panel of the Gateway. Click Next. 15. Plug the other end of the black or gray DSL cable into the phone jack closest to the computer. Click Next.
Chapter 2 Setting Up the Gateway 16. Make sure the DSL light on the Gateway glows solid green (this may take a few moments). Click Next. The Gateway is connected to a computer via USB. Next, install the filters as described in “Installing Filters,” below. Installing Phone Filters Phone filters allow the use of the telephone while online. All telephones and other devices (answering machines, fax machines, etc.) using the same phone line (i.e.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 2. Read the on-screen information, then unplug all telephones and other devices from their respective phone jacks. Click Next. 3. Get the phone filters. Click Next. M Caution: Do not unplug the black or gray DSL cable from the phone jack near your computer.
Chapter 2 Setting Up the Gateway 4. Plug a phone filter into every phone jack with a telephone or other device connected to it, then click Next. 5. Plug the ends of the phone lines disconnected in step 2 into the phone filters plugged into phone jacks. Click Next. M Caution: Do not plug a phone filter in the phone jack in which the black or gray DSL cable is plugged.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 6. Read the on-screen instructions, and make sure the Gateway is connected exactly as shown, depending on whether the Gateway is connected via Ethernet or USB. Ethernet connection setup: USB connection setup: Click Next. Next, go to “Setting Up the DSL Connection” on the next page.
Chapter 2 Setting Up the Gateway Setting Up the DSL Connection After connecting the Gateway and installing phone filters, the DSL connection must be configured. To do this: 1. Enter the user name and password in the appropriate text boxes (or click the check box next to “My ISP does not require this information.”), then click Next. 2. Select the appropriate IP type. This information should be provided by the ISP. When finished, click Next. If Static IP is selected, go to step 3.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. Select the type of Static IP address received from the ISP (Single or Block), then click Next. 4. In the next window, enter the IP Address, Subnet, Gateway, DNS 1, and DNS 2 information (if applicable) in the proper text boxes. This information is available in the Welcome Letter. When finished, click Next and go to step 6.
Chapter 2 Setting Up the Gateway 5. If other computers will be connected to the Gateway wirelessly at some point (see chapter 6, “Setting Up a Network,” on page 65), turn on the Gateway’s wireless access point feature by clicking in the circle next to “Yes.” Click Next. 6. The Installation Buddy checks the configuration of the Gateway.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 7. When the configuration is complete, a series of congratulations windows appears. Read the on-screen information, then click through the next few windows to exit the Installation Buddy. The Gateway is successfully configured and ready for use. To make changes to the Gateway’s Advanced Configuration settings, see Chapter 4, “Using Advanced Setup.” To create a network by connecting more computers to the Gateway, see Chapter 6, “Setting Up a Network.
3 Performing a Basic Setup This chapter is a guide through a basic setup of the Gateway for those users who did NOT use the Actiontec Installation Buddy® to setup the Gateway. The Basic Setup includes instructions on how to connect the Gateway to the ISP and changing the adnim user name and password. To complete a basic setup, the user will need information provided by the ISP. This information is sometimes contained in a welcome letter or ISP worksheet.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin Basic Setup. 4. In the next screen, follow the on-screen instructions, then click Next. 5. In the next screen, select the type of connection provided by the ISP by clicking in the circle next to PPPoA or PPPoE. If unsure about the selection, check the information provided by the ISP.
Chapter 3 Performing a Basic Setup 6. Enter the User Name and Password provided by the ISP in the “DSL Broadband Connection - PPP” screen. If not, leave it blank. Click Next. 7. Click Save and Restart in the “Save and Restart” screen. 8. The “Congratulations” screen appears. The Gateway is successfully configured. The Power light flashes rapidly while the Gateway restarts, then glows steadily green when fully operational. The Internet light will also glow steadily green.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Changing the Admin User Name and Password To create or change the admin user name and password, controlling access to the Gateway’s Web Configuration screens, follow these instructions: 1. From the Setup/Configuration screen, select Admin Username/Password from the menu on the left side. 2. The “Change Admin Username/Password” screen appears. Enter a new user name (optional) in the “New Username” text box, then a password in the “New Password” text box.
Using Advanced Setup 4 # This section contains information concerning setting up the advanced features of the Gateway, such as wireless settings, remote management, and Web site blocking. Accessing Advanced Setup To access the Advanced Setup configuration screens: 1. Open a Web browser. In the “Address” text box type: http://192.168.0.1 then press Enter on the keyboard. 2. The “Main Menu” screen appears. Select Setup/Configuration. 3.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 4. In the next screen, read the recommendations. To perform an advanced setup on the Gateway, click Begin Advanced Setup. 5. The “Configuring the Advanced Settings” screen appears. To check all the settings, or if unsure of which settings to modify, select Next. To modify a specific configuration, click on its name in the menu bar on the left.
Chapter 4 Using Advanced Setup WAN IP Address Selecting WAN IP Address in the “Advanced Configuration” screen generates the “WAN IP Address” screen. WAN IP Address allows manual set up of the IP address of the Gateway. There are five ways to do this: Transparent Bridging, Obtain an IP Address through PPPoE, Obtain an IP Address Through PPPoA, Obtain an IP Address through DHCP, and Specify a Static IP Address. Some providers use o to establish com☞ Note: munication with an end user.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Transparent Bridging Select this option to use the Gateway as a transparent bridge. This option should only be used if the Gateway is being used as a Modem to connect ONE computer to the Internet via a DSL connection. When the Gateway is being used as a transparent bridge, it does not provide any firewall security.
Chapter 4 Using Advanced Setup PPP Auto Connect If PPP auto connect is activated (by clicking in the appropriate check box), the Gateway will attempt to automatically redial the PPP connection if it is dropped or disconnected during an online session. Actiontec recommends that you turn PPP Auto Connect ON. Encapsulation (PPPoA only) Select one of the encapsulation options, based on information received from the ISP.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Specify a Static IP Address Select this option if the ISP service is configured to use RFC 1483 Bridged or Routed using a Static IP Address.
Chapter 4 Using Advanced Setup The Unnumbered Mode feature automatically configures the appropriate IP routing for the IP Address block. The IP route will bypass NAT, enabling the public IPs to be routed WAN-to-LAN, as well as LAN-to-WAN. The Address information should be obtained from the ☞ Note:when purchasing a block of public static address. Contact IP ISP IP the ISP if this information was not received. VIP Mode - This feature is used in conjunction with Unnumbered Mode.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Wireless Settings Selecting Wireless Settings in the “Advanced Configuration” screen generates the “Wireless Settings” screen. Wireless To activate the wireless radio, click in the circle next to On. To turn off the wireless radio, click in the circle next to Off. ESSID ESSID is the network name assigned to the wireless network. The factory default setting is “ACTIONTEC.
Chapter 4 Using Advanced Setup Security There are four wireless security options: Off, WEP, WEP+802.1x, and WPA. The latter three options are different types of wireless security. Off Selecting Off disables wireless security. Selecting this option allows any computer with wireless capability and the correct ESSID value to join the wireless network. WEP Selecting the security option “WEP” and clicking Next in the Wireless Settings screen generates the “WEP Key” screen.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 128-bit WEP - 128-bit WEP requires one or more keys, comprising 13 hexadecimal pairs. A hexadecimal digit consists of alphanumeric characters ranging from 0-9 or A-F. An example of a 128-bit WEP key is: 3D-44-FE-6C-A1-EF-2E-D3-C4-21-74-5DB1. To create a 128-bit WEP key, activate Key 1 by clicking in the appropriate circle, then enter 13 hexadecimal digit pairs in the Key text box.
Chapter 4 Using Advanced Setup WPA Activating WPA (Wi-Fi Protected Access) and clicking Next in the Wireless Settings screen generates the “Wireless WPA Settings” screen. There are two levels of WPA: enterprise and home. The “Group Key Interval,” “Server IP Address,” “Port,” and “Secret” text boxes, along with the “802.1x” radio button, are enterprise network specific, and should only be accessed by an experienced information systems professional. See “WEP+802.
Actiontec 54 Mbps Wireless DSL Gateway User Manual This feature allows the user to control the Wireless LAN Network by denying or allowing wireless access by specifying the MAC Address of the wireless client(s) allowed or denied on the wireless network After changing settings, click Next or Back to continue, or Save and Restart to make all changes permanent.
Chapter 4 Using Advanced Setup LAN IP Address Selecting LAN IP Address in the “Advanced Configuration” screen generates the “LAN IP Address” screen. The values in the “Device IP Address” and “Device LAN Netmask” text boxes are the IP address and Subnet mask of the Gateway as seen on the network. These values can be modified for your LAN network, but Actiontec recommends keeping the default factory settings (IP address 192.168.0.1 Subnet mask 255.255.255.0).
Actiontec 54 Mbps Wireless DSL Gateway User Manual Actiontec strongly recommends leaving the DHCP Server option On. If the DHCP Server option is Off, ensure the IP addresses of the networked computers are on the same subnet as the IP address of the Gateway. For more information, see “DHCP Server Configuration.” DHCP Server Configuration Clicking Next in the “DHCP Server” screen (if the DHCP server is activated) generates the “DHCP Server Configuration” screen.
Chapter 4 Using Advanced Setup DNS (Dynamic or Static) These options designate the type of DNS server provided by the ISP. If the ISP provided DNS server information, select the type here. If not, leave as is. DNS Server 1 “DNS Server 1” is the primary DNS server provided by the ISP. If the ISP provided DNS server information, enter it here. If not, leave the text box intact. DNS Server 2 “DNS Server 2” is the secondary DNS provided by the ISP.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Netmeeting If a computer on the network uses Netmeeting, enable Netmeeting, by clicking the circle next to “On” and entering the IP address of the computer. Click Next, then click Save and Restart to apply the settings. If Net meeting is not needed, click the circle next to “Off.” Netmeeting is used for /Private addressing only.
Chapter 4 Using Advanced Setup Remote Management Selecting Remote Management in the “Advanced Configuration” screen generates the “Remote Management” screen. Remote Management allows access to the Gateway through the Internet via another computer. Actiontec recommends leaving the Remote Management Off (the factory default setting). To access the Gateway from the Internet, activate Remote Management by selecting On and writing down the WAN IP address of the Gateway (see “WAN IP Address”).
Actiontec 54 Mbps Wireless DSL Gateway User Manual Port Forwarding Selecting Port Forwarding in the “Advanced Configuration” screen generates the “Port Forwarding” screen. Port forwarding allows certain programs to bypass the Gateway’s built-in firewall, allowing access to parts of the network (for hosting a Web or FTP server, for example). To use port forwarding, enter the IP port range in the “IP Port Range” text boxes. (If more than 10 ports are needed, Actiontec recommends using DMZ Hosting.
Chapter 4 Using Advanced Setup In this screen, the user can allow only certain IP addresses to access forwarded ports. Enter the port range of the forwarded ports in the “Remote IP Port Range” text boxes, enter the IP address to be allowed access in the “Remote IP Address” text box, then click “Add.” The active forwarded ports will appear in the “List of Forwarded Ports” text box. To deactivate a forwarded port, select it from the “List of Forwarded Ports” text box, then click “Remove.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Firewall Selecting Firewall in the “Advanced Configuration” screen generates the “Firewall Security Level” screen. Select the level of security needed for the network. See Appendix F for details concerning each level of security. Dynamic Routing Selecting Dynamic Routing in the “Advanced Configuration” screen generates the “Dynamic Routing” screen.
Chapter 4 Using Advanced Setup NAT (Network Address Translation) Selecting NAT in the “Configuring the Advanced Settings” screen generates the “NAT” screen. The Gateway’s basic firewall security is based on NAT. Disabling NAT allows the computers connected to the Gateway to be accessed by outside parties. Do not turn NAT off unless instructed to do so by the ISP. Static Routing Selecting Static Routing in the “Advanced Settings” screen generates the “Static Routing” screen.
Actiontec 54 Mbps Wireless DSL Gateway User Manual UPnP (Universal Plug and Play) Selecting UPnP in the “Configuring the Advanced Settings” screen generates the “UPnP” screen. In this screen, the Universal Plug and play option is turned on or off by activating the appropriate circle. Universal Plug and Play is a zero-configuration networking protocol that allows hardware and software (such as Netmeeting) to operate more efficiently. If Netmeeting is not running properly, activate UPnP.
Chapter 4 Using Advanced Setup In the left hand column, there are other Status options available: Routing Table, WAN Status, LAN Status, and Active User List. Click to generate the option of choice. Firmware Version Displays the firmware version the Gateway is currently running. MAC Address Displays the MAC (Media Access Control) address of the Gateway. WAN - Connection Displays the state of the connection to the ISP service (Connected or Disconnected).
Actiontec 54 Mbps Wireless DSL Gateway User Manual WAN - Subnet Mask Displays the Subnet Mask address the ISP assigned to the Gateway. WAN - Gateway Displays the Gateway address (for the IP Address and Subnet Mask) the ISP assigned to the Gateway. WAN - DNS #1 & #2 Displays the Domain Name Server address(es) the ISP assigned to the Gateway. LAN - IP Address Displays the Local Area Network’s (LAN) IP address. LAN - Net Mask Displays the Subnet Mask address configured for the LAN IP address.
Chapter 4 Using Advanced Setup WAN Status Selecting WAN Status generates the “WAN Status” screen. This screen displays on overview of the Gateway’s WAN (Wide Area Network) connection. LAN Status Selecting LAN Status generates the “Lan Port Status” screen. This screen displays on overview of the Gateway’s LAN (Local Area Network) port connections.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Active User List Selecting Active User List generates the “Active User List” screen. This screen displays a list of the users currently connected to the Gateway accessing the Internet with Network Address Translation (NAT) security activated.
Using Utilities 5 To access the Gateway’s Web-based Utilities, select Utilities from the “Main Menu” screen. The “Utilities” screen appears. From this screen, the Web activity log can be viewed, the DSL settings changed, the Gateway’s factory default settings restored, and the Gateway’s firmware upgraded. Web Activity Log The Web Activity Log provides information about the Web sites each computer on the Gateway’s network has visited.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Auto Refresh To set the Web Activity Log screen to automatically refresh at certain intervals, activate the circle next to “Auto Refresh Every” at the bottom of the Web Activity Log screen, then enter a time value (in seconds) in the text box, or click on the down arrow and select a time value from the menu that appears. The Web Activity Log will refresh at the chosen interval.
Chapter 5 Using Utilities N Warning: Do not unplug the power cord from the Gateway during the Restore Default Settings process. Doing so may result in permanent damage to the Gateway. When the Power light stops flashing and glows steadily green, the Gateway is fully operational, and the default settings have been restored. Upgrade Firmware Selecting Upgrade Firmware in the “Utilities” screen generates the “Upgrade Firmware” screen.
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Setting Up a Network 6 Other computers can be connected to the Gateway to form a network, which allows the computers to transfer files, communicate with each other, and share an Internet connection. The networked computers can be connected to the Gateway in three ways: Ethernet, USB, or wirelessly. Ethernet 1. Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy will start automatically.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 2. Read the instructions, select Adding Computers by clicking in the appropriate check box, then click Next. 3. Select Wired (USB or Ethernet), then click Next.
Chapter 6 Setting Up a Network 4. Select Ethernet, then click Next. 5. When the next window appears, get the yellow Ethernet cable from the Quick Start Kit, then click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 6. Plug one end of the yellow Ethernet cable into one of the open yellow ports on the back of the Gateway, then click Next. 7. Plug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer, then click Next. ☞ Note: An Ethernet port looks similar to a phone port, but is slightly bigger.
Chapter 6 Setting Up a Network 8. Make sure one of the Ethernet lights glows steadily green, then click Next. 9. In the next window, the Installation Buddy checks the configuration of the Gateway.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 10. A series of congratulations windows appears. Click through them to exit the Installation Buddy. The computer is connected to the Gateway via Ethernet. To connect more computers to the Gateway via Ethernet, repeat this procedure. USB ☞ Note: If the first computer connected to the Gateway is connected via USB, no other computers can be connected in this manner. Connect additional computers via Ethernet (see page 65) or wirelessly (see page 75). 1.
Chapter 6 Setting Up a Network 2. Read the instructions, select Adding Computers by clicking on the appropriate check box, then click Next. 3. Select Wired (USB or Ethernet), then click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 4. Select USB, then click Next. 5. When the next window appears, get the blue USB cable from the Quick Start Kit, then click Next.
Chapter 6 Setting Up a Network 6. Plug one end of the blue USB cable into the blue USB port on the back of the Gateway, then click Next. 7. Plug the other end of the blue USB cable into a USB port on the front or back of the computer, then click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 8. Make sure the USB light glows steadily green, then click Next. 9. In the next window, the Installation Buddy checks the configuration of the Gateway.
Chapter 6 Setting Up a Network 10. A series of congratulations windows appears. Click through them to exit the Installation Buddy. The computer is connected to the Gateway via USB. Wireless Computers wirelessly connected to the Gateway must have ☞ Note: wireless capabilities (via a wireless adapter, wireless PCI USB adapter, built-in wireless adapter, etc.). 1. Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy will start automatically.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 2. Read the instructions, select Adding Computers by clicking in the appropriate check box, then click Next. 3. Select Wireless, then click Next.
Chapter 6 Setting Up a Network 4. Read the on-screen instructions, then click Finish. Make sure the computer and the Gateway are using the same wireless network name. To wirelessly connect more computers to the Gateway, repeat this procedure.
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Troubleshooting 7 This chapter contains a list of problems that may be encountered while using the Gateway, and techniques to solve them. Note that these techniques may not be successful in all cases. Also included is a list of frequently asked questions. Troubleshooting Cannot Use the Internet Physical Connections Ensure the Gateway’s Power light is on, as well as the appropriate lights for any active connections (Ethernet, USB, Wireless).
Actiontec 54 Mbps Wireless DSL Gateway User Manual Connection to the Internet To verify the Gateway’s connection to the Internet, open a Web browser. In the “Address” text box, type 192.168.0.1 and click Go. The Gateway’s Web Configurator Main Menu appears. Select Status, and once the “Status” screen appears, verify that “Connected” is displayed in the “WAN” section of the screen. If not, power cycle the Gateway by unplugging and then replugging the Power cord.
Chapter 7 Troubleshooting Will my Xbox work with the Gateway? Yes, the Gateway is compatible with the Xbox. You will need to set a static IP on the Xbox in the Xbox live network settings, and forward ports 3074 (both UDP and TCP), 53 (both UDP and TCP), and 88 (UDP) if you run into DSL resolution errors. Is the Gateway flash-upgradeable? How do I do it? Yes, the firmware is upgradeable. You can find a link to the firmware site under “Utilities” in the Web-based configurator (see page 61).
Actiontec 54 Mbps Wireless DSL Gateway User Manual Can my wireless signal pass through floors, walls, and glass? The physical environment around the Gateway can have a varying effect on wireless signal strength and quality. The more dense an object, the greater the interference. Concrete or metal reinforced structures will experience a higher degree of signal loss than those made of wood, plaster, or glass. I have an Apple computer that uses the Airport wireless device.
Chapter 7 Troubleshooting I used DHCP to configure my network. Do I need to restart my computer to refresh my IP address? No. Select the appropriate operating system, below, and follow the steps to refresh your IP address. Windows 95, 98, 98SE, and Me - Go to Start, Run, type winipcfg, and press Enter. Ensure the Ethernet adapter is selected in the device box. Press the Release_all button, then press the Renew_all button. Windows NT 4.0 and 2000 - Go to Start, Run, type cmd, and press Enter.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Connections How many computers can be connected through the Gateway? The Gateway is capable of 254 connections, but having no more than 45 connections is recommended. As the number of connections increases, the available speed for each computer decreases. Security What is the default username for the Gateway? The default username for the router is admin (all lower case).
A Reference This appendix contains information about various topics, including accessing information about your Windows computer. Locating Computer Information The following procedure is valid for computers running Windows 98 SE, Me, NT 4.0, 2000, and XP. 1. From the desktop, right-click on My Computer. 2. Select Properties from the menu that appears. 3. When the “System Properties” window appears, select General.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Locating Windows Operating System Files If the operating system files reside on the hard drive of the computer, follow the instructions below to locate them. If the files are not on the hard drive, they must be loaded from the installation disks. Windows 98 SE 1. From the desktop, click Start. 2. When the menu appears, select Find, then Files or Folders. 3. When the “Find: All Files” window appears, select Name & Location. 4.
Appendix A Reference 4. Click the down arrow next to the “Look in” text box and select My Computer from the list that appears. 5. Click Search Now. 6a. Windows Me: When the search is complete, note the directory path that appears most often in the “In Folder” column. For example: C:\WINDOWS \OPTIONS\INSTALL. 6b. Windows 2000: When the search is complete, note the directory path that appears most often in the “In Folder” column. For example: C:\WINNT \Driver Cache. 7.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Windows Me, 2000 1. From the desktop, click Start. 2. Select Search, then For Files and Folders. 3. The “Search Results” window appears. In the panel at left titled “What do you want to search for?”, click All files and folders. 4. Another panel, titled “Search by any or all of the criteria below” appears. In the “Look in” text box, click the down arrow and select My Computer from the menu that appears. 5.
Setting Up Static IP on the Computer B To communicate with the Gateway from a computer on the network (to use the Web Configuration Utility, for example), the user may have to switch the IP address settings from DHCP-enabled to static IP, so that the computer and the Gateway are on the same network subnet. To set up static IP on a computer, select the operating system and follow the instructions. The following procedures are based on the Gateway’s ☞ Note: factory default address.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network.
Appendix B Setting Up Static IP on the Computer 5. The “Network” window appears. In the “The following network components are installed” list box, locate and double-click TCP/IP. 6. The “TCP/IP Properties” window appears. Select IP Address. 7. In the IP Address tab, make sure the circle next to “Specify an IP Address” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone. 8. Enter the following address in the “IP Address” text box: 192.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 9. Enter the following address in the “Subnet mask” text box: 255.255.255.0 Enter the periods in the address by pressing the space bar on the keyboard. 10. Click OK. The TCP/IP Properties window disappears. 11. In the Network window, click OK. The Network window disappears. 12. The “System Settings Change” window appears, asking whether the computer should be restarted. Click Yes. The computer restarts.
Appendix B Setting Up Static IP on the Computer 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 5. The “Network” window appears. In the “The following network components are installed” list box, locate and double-click TCP/IP. 6. The “TCP/IP Properties” window appears. Click IP Address. 7. In the IP Address tab, make sure the circle next to “Specify an IP Address” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone. 8. Enter the following address in the “IP Address” text box: 192.
Appendix B Setting Up Static IP on the Computer 9. Enter the following address in the “Subnet mask” text box: 255.255.255.0 Enter the periods in the address by pressing the space bar on the keyboard. 10. Click OK. The TCP/IP Properties window disappears. 11. If there is a check in the box next to “Detect connection to network media,” click on it to uncheck the box. 12. In the Network window, click OK. The Network window disappears. 13.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network and Dialup Connections.
Appendix B Setting Up Static IP on the Computer 5. In the “Network and Dial-up Connections” window, double-click Local Area Connection. A number may be displayed after the Local Area Connection. If more than one Local Area Connection is listed, locate the one that corresponds to the network card installed in the computer by finding the name of the network card in the Device Name column. 6. The “Local Area Connection Status” window appears. Select General, then click Properties.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 7. The “Local Area Connection Properties” window appears. Click General. 8. In the “Components checked are used by this connection” list box, doubleclick Internet Protocol (TCP/IP). 9. The “Internet Protocol (TCP/IP) Properties” window appears. 10. In the General tab, make sure the circle next to “Use the following IP Address ” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone. 11.
Appendix B Setting Up Static IP on the Computer 12. Enter the following address in the “Subnet mask” text box: 255.255.255.0 Enter the periods in the address by pressing the space bar on the keyboard. 13. Click OK. The “Internet Protocol (TCP/IP) Properties” window disappears. 14 In the “Local Area Connection Properties” window, click OK. The Local Area Connection Properties window disappears. 15. Click Close in the Local Area Connection Status window. The window disappears. 16.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network Connections.
Appendix B Setting Up Static IP on the Computer 5. In the “Network Connections” window, double-click Local Area Connection. A number may be displayed after the Local Area Connection. If more than one Local Area Connection is listed, locate the one that corresponds to the network card installed in your computer by finding the name of the network card in the Device Name column. 6. The “Local Area Connection Status” window appears. Select General, then click Properties.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 7. The “Local Area Connection Properties” window appears. Select General. 8. In the “Components checked are used by this connection” list box, doubleclick Internet Protocol (TCP/IP). 9. The “Internet Protocol (TCP/IP) Properties” window appears. 10. In the General tab, make sure the circle next to “Use the following IP Address ” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone.
Appendix B Setting Up Static IP on the Computer 11. Enter the following address in the “IP Address” text box: 192.168.0.2 Enter the periods in the address by pressing the space bar on the keyboard. 12. Enter the following address in the “Subnet mask” text box: 255.255.255.0 Enter the periods in the address by pressing the space bar on the keyboard. 13. Click OK. The Internet Protocol (TCP/IP) Properties window disappears. 14 In the Local Area Connection Properties window, click Close.
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Computer Security C The Internet is a giant network of computers located all over the world. When a computer is connected to the Internet, it can exchange information with any other computer on the Internet. This allows a computer user to send E-mail, surf the World Wide Web, download files, and buy products and services online, but it also makes the computer vulnerable to attack from persons intent on doing harm.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Gateway Security If connecting to the ISP through Point-to-Point Protocol (PPP), be sure to provide the Gateway an administrative password. If a password is not set, someone on the Internet can access the Gateway and change its configuration or steal your PPP login name and password. For instructions on setting the password, see the “Advanced Setup” chapter.
Appendix C Computer Security Network Applications Network applications (such as software programs) that allow remote access to the computer also make the computer vulnerable to access from other people on the Internet. If using a network application that allows remote access, consider installing a firewall. Electronic Security Here are two methods to secure your computer electronically.
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Specifications D General Model Number GT704WG-00 (54 MbpsWireless DSL Gateway) Standards IEEE 802.3 (10BaseT) IEEE 802.3u (100BaseTX) IEEE 802.11g (Wireless) G.dmt G.lite t1.413 RFC 1483, 2364, 2516 Protocol LAN - CSMA/CD WAN - PPP, DHCP, Static IP WAN Full-rate ADSL Interface LAN 10/100 RJ-45 switched ports (4) USB port Speed LAN Ethernet: 10/100 Mbps auto-sensing Wireless: 802.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Wireless Operating Range Indoors Up to 91 M (300 ft.) Outdoors Up to 533 M (1750 ft.
E Glossary Access Point A device that allows wireless clients to connect to one another. An access point can also act as a bridge between wireless clients and a “wired” network, such as an Ethernet network. Wireless clients can be moved anywhere within the coverage area of the access point and remain connected to the network.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Ethernet Network A standard wired networking configuration using cables and hubs. Firewall A method preventing users outside the network from accessing and/or damaging files or computers on the network. Gateway A central device that manages the data traffic of the network, as well as data traffic to and from the Internet. IP (Internet Protocol) Address A series of four numbers separated by periods identifying a unique Internet computer host.
Appendix E Glossary PPPoE (Point-To-Point Protocol over Ethernet)/ PPPoA (Point-To-Point Protocol over ATM) Methods of secure data transmission. Router A central device that manages the data traffic of the network. Subnet Mask A set of four numbers configured like an IP address used to create IP address numbers used only within a particular network. SSID See “ESSID.” TCP/IP (Transmission Control Protocol/Internet Protocol) The standard protocol for data transmission over the Internet.
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Firewall Security Level Services Table F The following information is related to the Firewall options (High, Medium, and Low) section in the “Using Advanced Setup” chapter of this manual (see page 54). The types of services and their respective ports are listed in the two right-hand columns: the “In” column details whether a particular service can be accessed by a user outside of the network; and the “Out” column details whether a computer on the Gateway’s network can access a particular incoming service.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Medium Security Level Service http dns ftp telnet smtp pop3 nntp real audio/video icmp H.323 T.
Appendix F Firewall Security Basic Security Level NAT (Network Address Translation) only. Service Acronym Definitions http HyperText Transfer Protocol. This protocol delivers information over the Internet, and is used when a computer connects to a Web site via an Internet browser. dns Domain Name System. A data query system used to translate host names into Internet addresses (i.e., www.somewebsite.com translates to 888.999.000.111). ftp File Transfer Protocol.
Actiontec 54 Mbps Wireless DSL Gateway User Manual real audio/video A protocol used to transfer Real Audio or Real Video files. icmp Internet Control Message Protocol. Allows error messages, text packages, and informational messages to be transferred over the Internet. H.323 A standard protocol for sending audio and video over the Internet. T.120 A standard protocol for multimedia teleconferencing over the Internet. SSH Secure Shell. A method for the secure transfer of files from another computer.
Non-Windows System Setup G The Gateway supports both the Classic Macintosh operating systems (9.2.2 and below), as well as OS X. When installing any software, consult the user manual and ☞ Note: help files supplied with the software for detailed information. Actiontec provides the following information as a guideline only. Classic To configure the Gateway, Open Transport 2.5.2 or above must be loaded on the computer. 1. Click Apple, Control Panels, then TCP/IP.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 2. When the “TCP/IP” window appears, select Edit from menu bar, then select User Mode. 3. When the “User Mode” window appears, select Advanced, then click OK. 4. In the “TCP/IP” window, select Ethernet from the “Connect via” drop-down list. 5. Select Using DHCP Server from the “Configure” drop-down list. 6. Ensure the “Use 802.3” option is not checked. 7. Disregard any addresses in the IP Address text boxes.
Appendix G Non-Windows Setup OS X 1. From the Apple Menu, select System Preferences. 2. When the “System Preferences” window appears, click Network.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. The Network window appears. Select Built-In Ethernet from the “Show” drop-down list. 4. Select TCP/IP and, from the “Configure” drop-down list, select Using DHCP. 5. Click Apply Now and close the “System Preferences” application. The TCP/ IP settings are configured. To finish setting up the computer to connect with the Gateway, follow the instructions in chapter 3, “Performing a Basic Setup,” on page 31.
Installation Buddy Settings H The following information relates to step 3 of the Installation Buddy (see pages 8 and 16).
Actiontec 54 Mbps Wireless DSL Gateway User Manual F Default Mode - PPPoA Default VPI - 0 Default VCI - 32 124
Notices Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 2. This device must accept any interference received, including interference that may cause unwanted operation. To comply with FCC RF exposure compliance require☞ Note: ments, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
Limited Warranty Hardware: Actiontec Electronics, Inc., warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials, under normal use and service, for twelve (12) months from the date of purchase from Actiontec Electronics or its authorized reseller.
Actiontec 54 Mbps Wireless DSL Gateway User Manual THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT. THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRDPARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END-USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
Limited Warranty NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Governing Law: This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods.
