Specifications
23
conditions are not as they should be, correct them. Make a note of the
COM Port and IRQ the modem is using. If the Device Status box shows
some error message, it will generally be about a conflict. Go to the Re-
sources tab and read the Conflicting Device List. If a conflict is present,
uncheck the box Use automatic settings and select a configuration that
does not cause conflicts. Manually change the IRQ settings if needed (see
your Windows 95 on-line help file for a more detailed discussion on chang-
ing these settings).
STEP 3: Modem Diagnostics.
Go to Start-Settings-Control Panel and double-click the Modems icon.
Your modem should be listed. Highlight the modem by clicking once and
then click on the Diagnostics tab. Highlight the modem by clicking once
on the COM Port icon next to its listing. Now click on the More Info
button. You should see the panel below.
More Info Panel
If the diagnostics window is blank, the modem is not responding. This is
usually a sign that the computers PCMCIA controller is either not in-
stalled correctly or has not been initialized. If you have carried out these
three steps and the modem is not functioning, go to the Case 1: listing in
the Troubleshooting section and reset the computers PCMCIA Control-
ler.