Table Of Contents Contacting Actiontec Customer Support ............................................ 3 Product Registration ............................................................................. 4 Safety Information ................................................................................. 4 Product Features ................................................................................... 6 Package Contents .................................................................................
Contacting Actiontec Customer Support Actiontec Electronics prides itself on making high-quality, durable, high-performance products. If you should need assistance, the Actiontec Technical Support Department is available from 7:00 AM to 7:00 PM Pacific Coast Time, Monday through Friday to provide professional support. New drivers and firmware are released as need arises to insure maximum compatibility and operation of your new 56K Internal PCI Modem.
Product Registration The installation CD that came with your modem contains a file called registration. This file will take you to the Actiontec web site: http://www.actiontec.com/registration Please fill in the required fields so that you can get prompt support and notification of periodic product upgrades. Safety Information This modem card is for use only in Personal Computers that have installation instructions detailing user installation of adapter cards.
• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. DANGER: When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons, including the following: • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Product Features The Actiontec 56K Internal PCI Modem contained in this package has the following features. l Conforms to the ITU-T V.90 specification with auto-negotiation of V.90, V.34, V.32bis, V.32, V.23, V.22bis, V.22, V.21, Bell 212A, and Bell 103 protocols. l Supports Group 3: class 1 and 2 fax protocols. l V.42bis and MNP 5 data compression. MNP2 - MNP4, V.42, and LAPM error correction.
Installing the Modem System Preparation Before you begin the installation of your 56K Internal PCI Modem, all currently installed modems should be removed. This will help prevent hardware conflicts between the new modem and any previously installed modems. For Windows 95/98/NT Before you physically remove the old modem, go to Start-Settings-Control Panel and double-click the Modems icon. This will bring-up the Modems Properties screen. Find your old modem listed in the General window of Modems Properties.
Step 4 Remove the screw securing the expansion slot cover behind one of the computer’s available PCI expansion slots. Lift the expansion slot cover out as shown below. See the caution statement on page 6. Figure 1: Removing the Backplate Step 5 Firmly, but gently, insert the modem into the available PCI expansion slot. Ensure that the card is seated properly before securing it with the screw removed in Step 4, as shown in the following diagram.
Step 6 Put the chassis cover back on the computer. Step 7 Be sure that all power switches are in the OFF position, then reconnect the power cables to the computer and its peripherals. Step 8 Connect the telephone line cable to the Line (Telco) jack on the back of the modem. Step 9 Turn on the computer and proceed to the following sections to configure your modem to the operating system you are using.
Device Driver Installation and Configuration Configuring Windows 95 Step 1 After you have installed the modem into your machine, turn on the power and allow the system to boot normally. Step 2 After Windows 95 loads, it will detect new hardware. The modem will be identified as a “PCI Card”. Select the option “Driver from disk provided by hardware manufacturer” and then click the OK button. Step 3 Windows will prompt you to insert the driver disk. Insert the installation CD-ROM and click OK.
Step 3 At the next screen, Windows will ask if you want to use the driver it found. Click the Finish button. Windows will complete the installation of the drivers for the modem. Step 4 To verify that the modem has been properly installed, go to Start-Settings -Control Panel and double-click the Modems icon. At the Modems Properties screen, click the Diagnostics tab. Highlight the COM Port icon next to the modem and then click the More Info button. The “ATI” responses should be listed.
Configuring Windows NT 4.0 Step 1 After you have installed the modem into your machine, turn on the power and allow the system to boot normally. Step 2 Insert the installation CD_ROM. Now go to Start-Run. Type in “d:drivers\pciven\winnt\setupnt.exe” and click OK. Step 3 After the program has finished unpacking the driver and setting it up, a screen like the one shown below will be displayed. Step 4 Remove the installation CD-ROM from the CD-ROM drive. Click Finish to end the program and restart.
Step 7 The COM port will be the next one higher than those currently installed. (In the above example, COM1 is already installed, so the modem is found on COM2.) In most cases Windows NT will detect the modem as a “Standard Modem”. Click the Change button. Step 8 Insert the installation diskette or CD-ROM. Click the Have Disk button. Step 9 A new window will appear with another list of modems, one of which will be yours. (Yours will probably be the only modem on the list.
Configuring DOS and Windows 3.1X Note: Not all communications programs are supported under DOS due to PCI IRQ requirements. Unless your application can support IRQ 9 or above and can address nonstandard COM Port addresses, it may not be able to support this modem. Step 1 After you have installed the modem into your machine, turn on the power and allow the system to boot normally. Step 2 After the system has loaded, insert the installation CD-ROM. At the prompt, type “D:PMDMCFG.EXE” and press enter.
To configure the modem’s country setting, open a terminal program such as Hyper Terminal. At the command prompt, type: at. The response should be “OK”. Now type one of the following commands depending on the country where the modem will be operated. Canada: Japan: United States: at%T19,0,1c at%T19,0,10 at%T19,0,19 If the command was properly entered, the response will be “OK”. A response of “ERROR” will indicate an incorrect entry.
Configuring OS/2 WARP Note: If your computer system uses Phoenix BIOS, you must disable PnP OS support for the modem to be recognized in OS/2. See your computer users manual for information on accessing and changing your system BIOS settings. Step 1 After you have installed the modem into your machine, turn on the power and as OS/2 boots, look for the OS/2 logo in the upper left corner of the screen. When you see this logo, press the Alt and the F1 key at the same time to bring up the Startup Menu.
Step 9 You will need to modify your config.sys file. Find the entry for COM.SYS (It should be just after the KEYBOARD.DCP statement and before the VIOTBL.DCP statement. If it is not, arrange the order of the statements so that this requirement is satisfied.) If there is no COM.SYS or VCOM.SYS statement, add these to your config.sys file (see the example for the proper syntax). Be sure these statements are between the KEYBOARD.DCP and VIOTBL.DCP entries. Modify the COM.
Step 4 Under the Device Name column, try to locate all of the “Unknown Devices”. For each unknown device you find, move the cursor to each row and press F6 for information. Look for the item “Board ID”. You will be looking for a board with ID “0x11c10480”. Step 5 Once you find the board, press to back out to the previous screen. Now use the tab key to move the cursor to the “Device Name” field for that board. Press the F2 key to bring up the list of choices.
# ./MAKEDEV ttySx Where x is the COM port. This will create the appropriate files. Note: There is no MAKEDEV in OpenLinux. The commands will be as follows (as root): # mknod /dev/ttyS4 c 4 68 # mknod /dev/cua4 c 5 68 Note: Versions of Linux with the 2.2x kernel or newer versions of Linux, the / dev/cua4 device is obsolete. Step 2 Many programs use the /dev/modem symbolic link to refer to the modem.
Step 4 Write down the first input/output range and IRQ. In this case, the I/O address is 0x6400 and the IRQ is 11. Type # setserial /dev/modem uart 16550A port 0x6400 irq 11 (The IRQ and port may vary depending on the results from step 3.) Step 5 Try out the settings in a program such as minicom. Step 6 If the settings work, then add the line above in the /etc/rc.d/rc.local file. This way, the modem will be set properly each time Linux is booted.
Setting Up and Using PPP (Minimal Setup) This section explains one way to set up a PPP connection from the command line. It does not go into tools such as linuxconf or KPPP. Step 1 The documentation for PPP comes with some sample dial-in scripts. They are located under /usr/doc/ppp-2.3.5/scripts. Copy ppp-on, ppp-on-dial and ppp-off into the /etc/ppp directory, which should have also been created when PPP was installed. # cp /usr/doc/ppp-2.3.5/scripts/ppp-* /etc/ppp This must be done at root.
# chmod 711 ppp-on # chown root ppp-on # chgrp root ppp-on Step 6 Open up the /etc/resolv.conf file. In it, enter the IP addresses of the ISP’s DNS’s as follows: nameserver x.x.x.x where x.x.x.x is the IP address of the DNS. Enter each one on its own line in the same format. Step 7 To test the connection, run /etc/ppp/ppp-on by typing it (full path also) at the prompt. The prompt should return, and the modem should start dialing soon. Step 8 Run ifconfig.
Step 1 Open up KPPP from the KDE menu. It is most likely located under the Internet subfolder. Step 2 When KPPP starts up, click the Setup button. Step 3 Before setting up individual PPP accounts, the modem itself needs to be configured. Click on the Device tab, and verify that the modem device refers to /dev/modem (kppp does not have an entry for /dev/ttyS4, so / dev/modem is used instead). If you do not have /dev/modem set up, refer to the section labeled “Configuring the Modem”.
Step 3 Choose PPP and click Accept Step 4 Enter the ISP’s phone number, your user name and password. Note that the password will be stored unencrypted in a text file, so if security is an issue, you may choose to not enter the password until actually dialing. Step 5 Click Accept to save the new record. Step 6 To dial, select the connection from the list of connections. A new Interface tab will appear.
Configuring Your Modem’s Country Code After following the steps for your operating system and after the system has restarted, you may need to issue an AT Command to configure the modem to use the PSTN (Public Switched Telephone Network) of your country. The modem can be configured for: Canada, Japan, and the United States. To configure the modem’s country setting, open a terminal program such as Hyper Terminal. At the command prompt, type: at. The response should be “OK”.
AT Commands Affecting ITU-T V.90 Operation There are 3 S-registers which support K56flex, V.90, and V.34 connections. The S37 register is used to control the upstream V.34 rate. S38 sets the maximum downstream speed that the modem attempts to connect. To disable V.90, set S38 to 0. Use the S109 register to select between K56flex and V.90 protocols. Use the S109 register to disable 56K connections or to choose between K56flex and V.90 protocols. The default setting (S109=1) will attempt K56flex and then V.
S38 = 7 S38 = 8 S38 = 9 S38 = 10 S38 = 12 S38 = 13 S38 = 14 S38 = 15 S38 = 16 S38 = 17 S38 = 18 S38 = 19 S38 = 20 36000 bits / s 37333 bits / s 38666 bits / s 40000 bits / s 42666 bits / s 44000 bits / s 45333 bits / s 46666 bits / s 48000 bits / s 49333 bits / s 50666 bits / s 52000 bits / s 53333 bits / s S109 (default: 1) K56flex and V.90 Selection S109 = 0 S109 = 1 S109 = 2 Disable all 56K connections K56flex only, V.90 disabled (default) V.90 only.
Help and Service Information General Troubleshooting Tips Modem is not detected on power-up: l Check your system BIOS IRQ assignments and make sure that at least two interrupts (especially any unused interrupts) have been assigned to the PCI bus. Go to your system BIOS’s Setup routine and find the Plug-N-Play settings. These settings can be found within the Advanced, PNP/PCI Configuration, or Plug and Play Configuration sections depending on the BIOS Manufacturer.
Can’t Connect at 56K Rates: Note: Current FCC regulations limit your maximum connection rate to 53Kbits per sec. l The number you are calling may not support V.90 or K56flex protocols. Some ISP’s (Internet Service Providers) have special numbers that you must call to connect at 56K rates. Contact your service provider and ask if the number you are calling supports V.90 or K56flex connections to their service. l In Windows 95/98/NT, check the maximum speed setting in the Modem Properties window.
Reconfiguring a Windows Dial-Up Networking Connection When you attempt to check your modem after configuration, or to configure a Dial-Up Networking connection, Windows may issue a “COM Port open” error message. This means that previously installed modem configurations using the same COM Port as the Actiontec 56K PCI Internal Modem may be interfering with its operation. This interference is most likely due to the presence of an old Dial-Up Networking configuration.
Notices Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Telecommunications Regulations The following three statements are provided in accordance with the Federal Communications Commission (FCC) and CDOC (Canada) regulations. Please read these statements carefully before installing your modem. FCC Part 68 Requirements This equipment complies with Part 68 of the FCC Rules. On the bottom of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. NOTICE: The LOAD NUMBER (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device, to prevent overloading.
