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Table of Contents Page I. Introduction II. Contacting Actiontec Technical Support III. Before You Begin 2 3 4 Product Features 4 Package Contents IV. Installing the Modem V. Installing the Modem Drivers Configuring Windows 98, Windows 2000, Windows ME Configuring Windows NT 4.0 Configuring Windows XP VI. Installing Communications Software Installing onWindows 98, NT, 2000, ME Installing on Windows XP VII.
l Introduction Thank you for purchasing the Actiontec V.92 PCI Pro Modem. This modem is compatible to V.90 and K56Flex standard. The PCI Pro incorporates the latest technology on controller-less V.92 modems for the PCI bus. With V.92 the user can benefit from the following features: Modem on Hold Enables users to receive phone calls that will flash a Caller ID window, while online.
Before You Begin Package Contents Actiontec V.92 PCI Pro Modem lll Product Features User’s Manual This V.92* PCI Pro Modem allows your computer to connect to an ISP supporting V.92, V.90, or 56K Flex™ protocols. This manual describes the hardware and software installation procedures for your new Actiontec V.92 PCI Pro Modem as well as troubleshooting procedures. Data/Fax Data Communications Software lll Telephone Cable (RJ-11) Installation CD Conforms to the ITU-T V.92 and V.
Installing the Modem \ For Windows 98, 2000, and ME you must install the driver first as shown in Section 5 of this manual before installing the modem. For Windows NT and XP complete the hardware installation before installing the driver. lV Follow this procedure to install the V.92 PCI Pro Modem into an open PCI slot inside your computer. The position of the expansion slots in your computer may differ from the illustrations shown in this user’s manual, depicting the slots in a vertical position.
Installing the Modem Drivers \ Configuring Windows 98, Windows 2000, and Windows ME Configuring Windows NT 1) After installing the modem hardware as shown in Section 4, insert the CD-ROM provided with the modem. The driver installation dialog box will appear. Click Install to begin the driver installation. 1) Before installing the modem hardware, insert the CD-ROM provided with the modem. The driver installation dialog box will appear. Click Install to begin the driver installation.
Configuring Windows XP 3) Click Continue Anyway in the Hardware Installation dialog box. 1) After installing the modem hardware as shown in Section 4, insert the CD-ROM provided with the modem. The driver installation dialog box will appear. Click Install to begin the driver installation. V V 3) Click EXIT to complete the installation and close the application. 2) Click OK in the dialog box to continue the driver installation.
Installing Communications Software 3) The “Source Directory” should be pointing to teh BitWare folder on your CDROM drive. Input the “Destination Directory” where you would like the communications software installed.. Click OK. Installing on Windows NT, 98, 2000, and ME 1) Insert the CD-ROM if you have not done so already and the BitWare Communications Software will begin the installation process. Select “BitWare for Windows Voice/Fax/Data 3.30.11” and click Install to continue.
6) Enter a name for the BitWare group window and click OK. Vl 9) The installer will display the results of the modem detection. In most cases you will not need to make any changes. Click Close to continue. 7) If you would like the installer to create independent Programs Icons click OK. Otherwise click Cancel to skip this step. 8) The installer will detect the Actiontec V.92 PCI Pro Modem. 14 Installing the Communications Software VI 10) Click OK to restart Windows and begin using the software.
Installing on Windows XP 1) Insert the CD-ROM if you have not done so already and the BitWare Communications Software will begin the installation process. Select “BitWare for Windows Voice/Fax/Data 3.30.11” and click Install to continue. 3) The “Source Directory” should be pointing to teh BitWare folder on your CDROM drive. Input the “Destination Directory” where you would like the communications software installed.. Click OK. VI Vl 4) Input your user information and click OK.
6) Enter a name for the BitWare group window and click OK. Vl 9) The installer will display the results of the modem detection. In most cases you will not need to make any changes. Click Close to continue. 7) If you would like the installer to create independent Programs Icons click OK. Otherwise click Cancel to skip this step. 8) The installer will detect the Actiontec V.92 PCI Pro Modem. VI 10) The software will install the BitWare fax/print driver onto your system.
10) Click OK to restart Windows and begin using the software. The Modem On Hold Feature The Actiontec V.92 PCI Pro Modem includes the Modem On Hold feature which will notify you of an incoming call while you are surfing the Web. The Caller ID info box will appear on your screen. If Caller ID is unavailable then you can pick up the phone to find out who is calling you, and you’ll have a period of time (the amount of time depends on your ISP) to hang up the phone and continue surfing.
2) Click Next to continue the installation. 4) Select a Program Folder and click Next. Vll Vll 3) The window will display the destination folder. If you would like to change the destination folder click Browse and select the folder you wish to install the software. Click Next to continue. 22 The Modem On Hold Feature 5) The installer will begin the installation process and copy the files to your hard drive.
6) Click Finish to complete the installation. If you clicked “Ignore” or when you are finished on the voice call, the software will reestablish the data connection to your ISP. Vll Vll If you clicked “Answer” the software will put your data connection on hold and allow you to accept the voice call. If you wish to hang up the voice call and continue with the data call, click Resume Data Call.
Troubleshooting When I Restart My Computer (using a Windows operating system) the Modem is not Detected. Verify that the modem cable is connected directly to a wall jack and that there is a dial tone (see pg 7). Make sure the modem is initialized correctly. Issuing AT&FS and pressing Enter (see “AT Commands”pg 27 ) will reset the modem to its factory default settings. The Modem Does Not Dial Make sure the modem is turned on, and connected to a working phone line.
L0 Off or low speaker volume S37 = 15 24000 bits/s L1 Low volume S37 = 16 26400 bits/s L2 Medium volume (default) S37 = 17 28800 bits/s L3 High volume S37 = 18 31200 bits/s S37 = 19 33600 bits/s AT Commands Affecting ITU-T V.90 Operation S38 56K Dial Line Rate (default 1) There are 3 S-registers which support K56flex, V.90, and V.34 connections. S38 sets the maximum downstream speed that the modem attempts to connect. To disable V.90, set S38 to 0.
S109 K56flex and V.90 Selection (default 1) Use this register to disable 56K connections or to choose between K56flex and V.90 protocols. The default setting (S109=1) will attempt K56flex and then V.34 depending upon the central site modem being called and your phone line conditions. S109 = 0 Disable all 56K connections S109 = 1 K56flex only, V.90 disabled (default) S109 = 2 V.90 only.
The REN is used to determine the maximum number of devices connected to your telephone line that will ring in response to an incoming call. In most, but not all, areas, the total REN of devices connected to a line should not exceed five (5.0). To find out the total permitted in your area, contact your local telephone company. connected together. This precaution may be particularly important in rural areas.
Safety Information This modem is for use only with Personal Computers that have installation instructions detailing user installation of this type of peripheral device. CAUTION: To avoid shock hazard: The power cord and any other equipment to which this product will be attached must be connected to properly wired receptacles. Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
ERNING THE USE OF SUCH SOFTWARE GOD. OBTAINING WARRANTY SERVICE: Customer may contact Actiontec Electronics Technical Support Center within the applicable warranty period to obtain warranty service authorization. Dated proof of purchase from Actiontec Electronics or its authorized reseller may be required.
Notes 38 Notes