Table of Contents Proprietary Notice and Disclaimer ..................................................... 1 Introduction ........................................................................................... 2 Contacting Actiontec Customer Support ............................................ 2 Do This First ........................................................................................... 3 For Windows 95 and Windows 98 Installations .................................. 3 For Windows NT 4.
Introduction Thank you for purchasing the Actiontec 56K ISA Lite internal modem. The Advantage incorporates the latest technology in host-based V.90 modems. This new technology provides vast improvements in both the performance and the capabilities of personal computer fax/modems. Controller-less modems, also known as Win Modems or Windows Modems, utilize your computer’s Central Processing Unit (or CPU) to perform some of their functions.
Do This First Please read the following tips before attempting to install your new modem. For Windows 95 and Windows 98 Installations Be sure to remove all other modem drivers from your operating system. To do this, right-click My Computer, choose Properties from the menu that appears, then click on the Device Manager tab. Double-click the Modems icon in the list of devices to show the modems installed. Click once on the icon next to any modems in this list to select them.
If you are going to use the Telephone Answering Machine (TAM) functions of the modem and you are running Windows 95, you need to install a software component called Unimodem V. If you have Windows 95 OEM Service Release 2 (Version 4.00.950 B) or a later version of Windows, this component comes standard as part of the operating system. To find out which version of Windows 95 you are using, right click the My Computer icon on the desktop, and choose Properties from the menu that appears.
To disable COM2, boot your system and enter your BIOS setup. You can normally invoke the BIOS setup menu by pressing a key or a combination of keys at the first boot up screen. Some of the common keys are DELETE, F1, F2, CTRL+ALT+S, CTRL+ALT+ESC. (Watch the text that appears as you turn your computer on-there will probably be instructions on how to enter “SETUP”--following these instructions will give you access to the BIOS.
Figure 3b: Windows 95 (or 95A) COM2 Disable Panel Proceed to the section titled “Installing the Modem.
For Windows NT 4.0 Installation Remove all other modem drivers from your operating system. On the Start menu, click Settings then click Control Panel. In Control Panel, double-click on the Modems icon. Select the modem you wish to remove and click Remove. Turn off the computer and physically remove the modem from your system. Do not install your new modem at this time. Follow the procedures below.
Installing The Modem Always discharge static electricity before handling your modem. You may discharge static electricity by touching a grounded metal structure or by using any commercially available grounding strap. Make sure the expansion slot type is 16-bit, which has two slots to fit the ISA card. 8-bit slots have only one connector. If you use an 8-bit slot, the modem will not have access to the higher interrupts (IRQ 9-12).
5. Firmly, but gently, insert the modem into the available 16-bit expansion slot. Ensure that the card is seated properly before securing it with the screw removed in Step 4, as shown in the following diagram: Figure 6: Installing The Modem 6. Put the chassis cover back on the computer. 7. Be sure that all power switches are in the OFF position, then reconnect the power cables to the computer and its peripherals. 8. Connect the telephone line cable to the “Line (Telco)” jack as shown in Figure 7. 9.
Connecting Devices To The Modem Fig.7: Connecting Devices On the rear panel of your modem are input jacks to connect devices to the modem. As shown in the diagram, there are jacks for connection to a “phone” and to a phone “line.” The connector labeled Line (Telco) is meant to be connected to a standard analog phone line. To help reduce the load on your phone line, it is recommended that the modem be the only device connected.
Configuring Windows 95 Step 1 Upon startup, Windows 95 detects the modem and displays the New Hardware Found dialog box. Select “Driver from disk provided by hardware manufacturer” then click OK. Step 2 Type your CD-ROM drive’s drive letter into the Copy manufacturer’s files from box. Insert the Installation CD-ROM and click OK. Step 3 If Windows asks for an installation disc, click OK and type the drive letter for you CD-ROM drive in the dialog box that appears and click OK.
Step 4 After the installer has copied the .INF files to the hard disk, a New Hardware Found dialog box should appear prompting for the “Wave Device for Voice Modem”. Click OK. (See “Do This First” for information on UNIMODEM.INF if this screen does not appear). Step 5 Click OK to copy the Wave Device .INF file from the CD-ROM drive to the hard drive. Windows may request its own installation diskettes for some files. Insert the Windows CD-ROM as required.
Step 6 To determine what COM port and IRQ is assigned to the modem in Windows 95, click on the Modems icon in Control Panel and select the Diagnostic tab. Click on the COM Port icon and then on the More Info button to view the modem properties.
Configuring Windows 95 OEM SR2 Step 1 Upon startup, Windows 95 detects the modem and launches the Update Device Driver Wizard dialog box. Insert the modem’s installation CD-ROM and click Next. Step 2 After Windows 95 has found the updated drivers for your modem, click Finish.
Step 3 If Windows asks for its own installation disc, click OK. Insert the requested CD-ROM, type the drive letter of your CD-ROM in the dialog box that appears next, and click OK. Step 4 After the Wizard has copied the .INF files to the hard disk, it should detect “Wave Device for Voice Modem” and prompt for its driver. Click Next. . Step 5 Click Finish to copy the Wave Device .INF file from the CD-ROM drive to the hard drive. Windows may request its own installation diskettes for some files.
Step 6 To determine what COM port and IRQ is assigned to the modem in Windows 95, click on the Modems icon in Control Panel and select the Diagnostics tab. Select your modem and then click on the More Info button to view the modem properties.
Step 7 Remember this COM port number. When you install your Data/Fax software or internet browser program, you may need to set your modem port location to this same number.
Configuring Windows 98 Step 1 After installing the modem hardware, turn on your computer. Windows will detect the modem and start the Add New Hardware Wizard. Click Next. Step 2 The Add New Hardware Wizard will ask if you would like it to “search for the best driver for your device (Recommended).” If this option is not already selected, click it, then click Next.
Step 3 The Wizard will ask where it should search for the drivers. Click “CDROM drive” to select it. Make sure the installation CD-ROM is in the CDROM drive. Click Next. Step 4 Next the Wizard will identify the driver file and report its location on the CD-ROM drive. Click the Next button to copy and install the driver.
Step 5 After copying the files to your hard drive, the wizard will report that it is finished installing the drivers for the modem. Click Finish. Step 6 Windows will now detect a “Wave Device for Voice Modem” and start the Add New Hardware Wizard again to find the drivers for the voice capabilities of your modem. Click Next.
Step 7 The Add New Hardware Wizard will ask if you would like it to “search for the best driver for your device (Recommended).” If this option is not already selected, click it, then click Next. Step 8 The Wizard will ask where it should search for the drivers. Click “CDROM drive” to select it. Make sure the installation CD-ROM is in the CDROM drive. Click Next.
Step 9 Next the Wizard will identify the driver file and report its location on the CD-ROM drive. Click the Next button to copy and instal the driver. Step 10 Windows will copy and install the files, and then display the dialog box below, reporting that the process has finished. Click Finish.
Step 11 Windows will finish loading. To make sure your modem has been installed correctly, click Start on the taskbar. On the Start menu, click Settings, then click Control Panel. In Control Panel, double-click the Modems icon, then click the Properties tab to bring it to the front. On the Modems Properties tab, click the COM port number (COM 3 in the illustration below) to select the modem, then click More Info.
Step 12 Check that the More Info dialog box that appears on your screen matches the illustration below. Make a note of the interrupt (also known as an IRQ) and the port number. These will be needed to configure your communications software. Your modem is now installed and configured for use with Windows 98.
Configuring Windows NT 4.0 Before installing the modem, make sure you have installed the PnP ISA Enabler and the latest Service Pack upgrade to Windows NT 4.0. See the section titled “Do This First” for details. Step1 Install the modem hardware and turn on your computer. Upon startup, Windows NT 4.0 detects your modem and displays the New Hardware Found dialog box.Select “Driver from disk provided by hardware manufacturer” then click OK. Note: Windows NT may detect other devices in your computer.
Step 4 A panel for selecting the device to be installed should appear. Highlight the “V.90 Windows Modem (LHT)” selection and click OK. Step 5 If you see the following dialog box, you will need to set the configuration manually.
Step 6 Select the Resource Settings which do not cause any conflicts with other devices. Step 7 Restart your computer. Step 8 Click on the Modems icon in the Control Panel. Verify that Windows NT has correctly found the modem. Step 9 If you wish to use your modem to dial into a Windows NT Remote Access Server or wish to connect to the Internet, you will need to configure Dialup Networking. If you do not see the Remote Access Setup Panel installation, In Control Panel double-click the Network icon.
Step 10 At the Remote Access Setup dialog box, click on Add. Select the Remote Access Setup device you wish to add and Click OK. Step 11 Click Continue to finish the installation. Step 12 After Windows NT has completed the binding process, allow Windows NT to shut down and restart the computer.
Installing and Configuring Communications Software If your modem came with a communications software package, it is strongly recommended that you use this software for your modem. It’s default installation parameters have been specially configured to work with this modem. The Users Guide for this program can be found inside the modem package. It can be supplied in either soft-bound copy or on CD-ROM (depending on the model you purchased). Some configurations are packaged without communications software.
call is detected. The modem converts the digital information contained in the .wav file into an audio signal which is then sent over the phone line. The person calling hears your outgoing message and responds with an incoming message. The sequence of recording an incoming message is the reverse of an outgoing message. The modem converts the audio signal into a digital format and sends it to the application program. The application program then formats and stores the incoming message as a .wav file.
Windows 95 and Windows 98 Step 1: Check System Resources. In Control Panel double-click the System icon. Click the Device Manager tab. In the list of devices, double-click the Modems icon to show what modems are installed. If there is no Modems icon, your modem did not install. If your modem is listed, check that there is no yellow exclamation mark or red “X” over the modem’s icon (If there is some alteration to this icon, go to Step 2.
Figure 8: More Info Panel If you receive an error message or the panel is blank, go to the section of this manual “Does Not Install.” Step 4: Does Not Install The most likely reason for a non-installation in Windows 95 or 98 is a lack of IRQ resources. The modem needs one IRQ and one COM Port in order to function. Computers are usually equipped with a sound card, CD-ROM drive, Hard-drive, floppy drive, video card, two COM ports, one LPT port, keyboard, and a mouse.
Play”, or if you have “Plug N Play” settings, set them to “on.” Next, from the information you noted in Step 2, find the interrupt selection for the IRQ your modem is using (some BIOS don’t allow individual selection of interrupts to ISA, Plug-N-Play, or PCI). Set this interrupt to Plug-N-Play. This can be called ICU (ISA Configuration Utility), ICU/PCI, ISA, or PNP depending on your BIOS version and manufacturer. Do not set this interrupt to “PCI” only or to “Legacy ISA”.
Note to users of Windows 95 and 98 If you are using Windows 95 or 98, there are two additional files which may be generateed when installing a piece of hardware from an OEM. The file is called oem#.inf. The number (#) used is generated by Windows 95 each time an additional piece of hardware is installed. In the case of the modem, these files wil have numbers between 1 and 99 reflected in the filename--”oem8.inf ”, for example On the Start menu, click Find then click Files or Folders.
After Windows finds the other file, delete it as before. Restart your system and follow the installation procedures in the section of this manual titled “Installing the Modem.” Note to users of Windows NT Windows NT 4.0 installation problems are often due to inadequate preparation. The following conditions must be meet before attempting to install the modem or it will not be seen or correctly installed by the system. (See the “Do This First” at the beginning of this manual).
Nothing Appears On The Screen When I Type Issue the command ATE1 to the modem to enable command echo. This will let you see what you type. Cannot Connect at 56K Note: Current FCC regulations limit your maximum connection rate to 53Kbits/s. The number you are calling may not support V.90 or K56flex protocols. Some Internet Service Providers have special numbers that you must call to make 56K connections. Contact your service provider and ask if the number you are using supports V.90 or K56flex.
Your phone line may not support or may only intermittently support a 56K connection. There are many conditions that must be met before a 56K connection can be established. The telephone company must have you connected to the (Public Switched Telephone Network) in a particular way. The modem you are calling must also support the same protocol. The drivers for your modem are constantly being refined to address problems with compatibility, interoperability, and performance.
Appendix B: Communications Regulations FCC Regulations The following statements are provided in accordance with the Federal Communications Commission (FCC) regulations. Please read these statements carefully before installing your modem. FCC Part 68 Requirements This equipment complies with Part 68 of the FCC Rules. On the bottom of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment.
Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Canadian Department Of Communications (CDOC) Requirements for End Users: Notice: The Canadian Department of Communications label identifies certified equipment. This certification means the equipment meets certain telecommunications network requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment users should ensure that connection to the line is allowed by the local telecommunications company.
