User manual

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Troubleshooting
This chapter details some potential problems that may occur while using the
Access Point, and solutions to overcome them. Also included here are frequently
answered questions and their respective answers.
Troubleshooting
The AP Wizard doesn’t locate the Access Point.
There are several possible solutions when this occurs:
 Check the Power LED and ensure the Access Point’s power cord is connect-
ed correctly.
 Ensure the proper kind of Ethernet cable is used. If the Access Point is con-
nected to a hub or switch, a cross-over Ethernet cable (included with the
Access Point) must be used. If the Access Point is connected to a computer,
a straight-through Ethernet cable (available at most retail electronics loca-
tions) must be used.
 Ensure the computer is within range of the Access Point.
My Web browser can’t access Web Configuration Utility
 Ensure the Web browser being used is not using a proxy server to connect
to the Access Point.
Frequently Asked Questions
How far can I be from the Access Point and still connect?
The Access Point’s range depends on many factors, including the position of the
Access Point, physical obstructions (walls, terrain, etc.), and other environmental
anomalies. Generally, however, indoor range is approximately 50 meters (150
ft.); outdoor range is approximately 300 meters (1000 ft.).
How fast is the wireless network?
The wireless network’s optimal speed is 11Mbps (megabits per second).
Distance from the Access Point and obstacles interfering with the wireless signal
will slow the network speed.
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