User's Manual

Troubleshooting32
9.14 Understanding the LEDs
When the Activity and Online LEDs show solid orange or red, DO NOT turn off or restart your zControl as this may
damage it. While a software or firmware download or upgrade is in progress, normal zControl functionality may be
suspended.
Please refer to the following chart to guide you through LED messages.
Major error:contact technical supportThe ControlPoint Lite is on
The ControlPoint Lite is obtaining
an IP adress
Communicating with USB device At least one USB device detected
At least one Z-Wave device detected
Trying to connect to
the Portal Server
No powerPOWER
ETHERNET
ONLINE
ACTIVITY
USB
Z-WAVE
No Ethernet
connection
No Internet
connection
No Z-Wave
devices
connected
Not currently
adding a
Z-Wave device
No USB devices
attached
Slow: waiting for
Z-Wave device
Rapid: communicating
with the Z-Wave device
Connected to
the Portal Server
Software or
firmware download
Software or
firmware upgrade
Software or
firmware
upgrade
Software or
firmware
download
No Z-Wave
device found
1 or more Z-Wave
devices connected
The ControlPoint Lite has obtained
an IP adress
White: LED Off
Color: Solid (non-blinking) LED of the corresponding color
Stripes: Blinking LED of the corresponding color