User's Manual

29
Troubleshooting
9.4 Browser Becomes Unresponsive
Symptom: Browser freezing or locking up
Solution:
Close and restart the browser. If unresponsive, you may need to access your › Task Manager by simultaneously
pressing the <CTRL>, <ALT>, and <DELETE> keys once. In the Task Manager, select your browser and click
End Task or End Process
Restart the browser and access the zControl User Interface to control your devices ›
9.5 zControl Becomes Unresponsive or Online LED Is Not Solid Green
Symptom: zControl not responding to commands from the UI
Solution:
Restart the zControl by unplugging it, waiting for 10 seconds, then plugging it back in ›
Wait for the › Online LED to turn solid green, then try controlling your devices through the zControl UI
9.6 Unable to Control My Z-Wave Appliance Module
Symptom: Appliance module cannot be controlled from the zControl or wall switch
Solution:
Repeat the procedure in section › 5.1 Adding Z-Wave Devices
Make sure that the device is properly plugged into the wall outlet ›
You may have to press the button on the appliance module to activate it ›
9.7 Unable to Control my Z-Wave Lamp Module
Symptom: Lamp module cannot be controlled from the zControl or wall switch
Solution:
Repeat the procedure in section › 5.1 Adding Z-Wave Devices
Make sure that the device is properly plugged into the wall outlet ›
You may have to press the button on the lamp module to activate it ›