User Manual

10
Frequently Asked Questions
Wireless
Can I use an 802.11b wireless card to connect to the Gateway?
Yes, the Gateway can handle 802.11b cards or 802.11g cards. The 802.11g standard is backward
compatible with the 802.11b standard. The Gateway can be setup to handle just “g” wireless cards, just
“b” wireless cards, or both.
If I install several Gateways in different locations in my building, will they be able to talk to each
other? Will I be able to stay connected as I move between them?
The Gateway does not communicate with other access points, since it is a single access point system. If
you install several Gateway devices and move between coverage areas, your wireless device would
actually have to reconnect to a separate network.
Which wireless cards will work with the Gateway?
The Gateway will connect with any wireless card supporting the 802.11g or 802.11b wireless standards.
Can my wireless signal pass through floors, walls, and glass?
The physical environment around the Gateway can have a varying effect on wireless signal strength and
quality. The more dense an object, the greater the interference. Concrete or metal reinforced structures
will cause a higher degree of signal loss than those made of wood, plaster, or glass.
I have an Apple computer that uses the Airport wireless device. Is this device compatible with
the Gateway?
Yes, the Apple Airport system complies with the 802.11b and 802.11g standards. If you use the WEP
security feature, refer to the Apple Airport documentation for information on the proper method to enter
the WEP key for compatibility with the Gateway’s hexadecimal WEP entry.
Network
I use my laptop at work and at home. Is there something special I need to do to make it work in
both places?
Yes. You must reconfigure your network settings, including Workgroup, Domain, Password, User name,
IP addressing, and any other specific settings used by your company. You may also use third-party
software like NetSwitcher to automatically switch between different configurations.
What is the valid IP range I can use for my home network?
The valid IP range for the Gateway is 192.168.0.2 to 192.168.0.254 by default.
How do I find out which IP address my computer is using?
Windows 98, 98SE, and Me - Select Start, Run, and type winipcfg. Press Enter. When the
“Winipcfg” window appears, ensure your network device is selected.
Windows NT, 2000, and XP - Select Start, Run and type cmd. Press Enter. When the command
screen is displayed, type ipconfig and press Enter.
I used DHCP to configure my network. Do I need to restart my computer to refresh my IP
address?
No. Select the appropriate operating system, below, and follow the steps to refresh your IP address.