User's Manual

TroubleshootingUtilities
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There is a LAN connection failure to the Wireless Cable/DSL Router.
Make sure that the Wireless Cable/DSL Router is properly installed, the LAN con-
nections are correct and the power is on. Next, confirm that your PC and the
Wireless Access Point and Gateway are on the same network segment. If you are
not sure, let the PC get the IP address automatically by initiating the DHCP func-
tion. Then, verify that your PC is using an IP address within the default range of
192.168.1.2 to 198.168.1.XXX. If your PC is not using an IP address within the
range then it will not be compatible with the Gateway. Finally, the Subnet Mask
must be set to 255.255.255.0 to match the Gateway. In the Gateway you can check
this by clicking on Status on the Wireless Cable/DSL Routers start page.
I am unable to browse through the Wireless Cable/DSL Router.
First, make sure that both ends of the power adapter and network cables are prop-
erly connected and the status LEDs on the front panel are infact working proper-
ly. Then, if you are using Windows 95 or 98, check your computer’s TCP/IP setup:
On your desktop click Start, then select Run, type winpcfg in the given box and
then hit Enter. Your computer should have an IP address of 192.168.XXX (the
“XXX” value could be from 2 to 254.) Also the Subnet Mask should be
255.255.255.0. Then, check the Wireless Cable/DSL Router settings to verify that
they are the same as your computer. You can do this by clicking on Status on the
Wireless Cable/DSL Routers start page.
I get a time out error when I enter a URL or IP Address,
First, verify that all your computers are working properly. Then make sure that all
your IP settings are correct. If you are still having trouble make sure that the
Wireless Cable/DSL Router is on and connected properly. If it is connected prop-
erly open up your web browser and access the Wireless Cable/DSL Router’s start
page. Verify that the Wireless Cable/DSL Router settings are correct by clicking on
Status. If this too is properly configured then check your Cable or DSL modem by
attempting to connect to the Internet.
I am unable to get an IP Address from my Cable or DSL Modem.
First, make sure that your Wireless Cable/DSL Router is properly connected to
your computer and is plugged in. Then, shut off your Cable or DSL modem and
wait a few seconds. Turn it back on, wait for it to go through its self test and then
check for the IP Address. Then, verify that your modem is DHCP compatible. Go
to the Wireless Cable/DSL Router’s web based utility and make sure you entered
the user name and password for either your DSL or Cable modem.
Troubleshooting
Restore Default Settings
This allows you to restore your Wireless Cable/DSL Router to its original default set-
tings.
1. Click on Utilities
2. Click on Restore Default Settings.
3. Click the Restore Default Settings button.
Upgrading your Firmware
From time to time, Actiontec will post firmware upgrades to enhance your Wireless
Cable/DSL Router’s usability. To upgrade your Wireless Cable/DSL Router’s
firmware:
1. Click on Utilities
2. Click on Upgrade Firmware. Follow the onscreen instructions.
3. After downloading the upgrade files and extracting it to a folder on your hard drive,
double click on upgrade.exe.
4. Input the IP address of your Wireless Cable/DSL Router (typically it will be
192.168.0.1), and click Start. The upgrade progress will begin.
5. After the Upgrade is complete, unplug the power from the Wireless Cable/DSL
Router then re-plug it.
6. Wait for the power LED to stop blinking and become a steady green.
7. You will need to reconfigure your Wireless Cable/DSL Router settings.