Wireless Broadband Router MI424WR rev. I User Manual © 2011 Verizon. All Rights Reserved.
Contents FiOS Router User Manual 1 Introduction 1.0 1.1 1.2 1.3 1.4 Introduction Package Contents System Requirements Features Getting to Know the FiOS Router 2 Connecting the FiOS Router 2.0 2.1 2.2 2.3 2.4 2.5 Introduction Setting Up the FiOS Router Computer Network Configuration Configuring the FiOS Router Features Main Screen 3 Setting Up a Wireless Network 3.0 3.1 3.2 3.3 3.4 3.5 3.
Contents FiOS Router User Manual (con’t) 5 Using Network Connections 5.0 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 Introduction Accessing Network Connections Network (Home/Office) Connection Ethernet Connection Wireless Access Point Connection Coax Connection Broadband Ethernet Connection Broadband Coax Connection WAN PPPoE Connection WAN PPPoE 2 Connection 6 Configuring Security Settings 6.0 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 6.
Contents FiOS Router User Manual (con’t) 8 Configuring Advanced Settings 8.0 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 Introduction Using Advanced Settings Utilities DNS Settings Network Settings Configuration Settings Time Settings Firmware Upgrade Routing Settings 9 Monitoring the FiOS Router 9.0 9.1 9.2 Introduction Router Status Advanced Status 10 Troubleshooting 10.0 Introduction 10.1 Troubleshooting Tips 10.2 Frequently Asked Questions A Configuring Quality of Service A.0 Introduction A.
Contents FiOS Router User Manual (con’t) B Specifications B.0 B.1 B.2 B.3 Introduction General LED Indicators Environmental C Notices C.0 C.1 C.2 C.3 C.
1 1.0 1.1 1.2 1.3 1.4 Introduction Package Contents System Requirements Features Getting to Know the FiOS Router Introduction 6 © 2011 Verizon. All Rights Reserved.
The Verizon FiOS® Router lets you transmit and distribute digital entertainment and information to multiple devices via coaxial cables. The FiOS Router also supports Ethernet and Wi-Fi networking, making it one of the most versatile and powerful routers available. 7 © 2011 Verizon. All Rights Reserved.
1 Introduction 1.1 Package Content 1.1 Package Content The following is a list of the items included with the FiOS Router: t Black Power adapter t Yellow cable (Ethernet, 6 ft.) t White cable (Ethernet, 10 ft.) t Quick Start Guide t Installation Guide t User Manual CD t Wireless Networking Guide t Wall-mount template t Vertical stand 1.
FiOS Router User Manual 1.3 Features The FiOS Router features: t Multiple networking standards support, including: · WAN - Ethernet and MoCA interfaces · LAN - 802.11b/g/n, Ethernet, and MoCA interfaces t Integrated wired networking with 4-port 10/100/1000 Mbps Ethernet switch and MoCA t Integrated wireless networking with 802.11b/g/n access point featuring: · 802.11n enabled to support speeds up to 160 Mbps wirelessly · 802.11g enabled to support speeds up to 54 Mbps wirelessly · 802.
1 Introduction 1.3 Features t Other options, including: · DHCP server option · DHCP server/PPPoE server auto-detection · DNS server · LAN IP and WAN IP address selection · MAC address cloning · Port forwarding · PPPoE support · QoS support (end to end layer 2/3) featuring Diffserv, 802.
FiOS Router User Manual 1.4 Getting to Know the FiOS Router This section contains a quick description of the FiOS Router’s lights (LEDs), ports, etc. The FiOS Router has several indicator lights on its front panel, a sticker on its bottom panel, and a series of ports and switches on its rear panel. 1.4a Front Panel The front panel of the FiOS Router has a series of indicator lights: Power, WAN Ethernet, WAN Coax, Internet, LAN Ethernet (4), LAN Coax, USB (2), and Wireless. It also features a WPS button.
1 Introduction 1.4 Getting to Know the FiOS Router Power The Power LED displays the FiOS Router’s current status. If the Power light glows steadily green, the FiOS Router is receiving power and fully operational. When the Power light flashes rapidly, the FiOS Router is initializing. If the Power light is not illuminated or glows red when the Power cord is plugged in and the Power switch is turned on, the FiOS Router has suffered a critical error and technical support should be contacted.
FiOS Router User Manual USB (1, 2) The USB LEDs illuminate when the FiOS Router is connected to a device via one of its USB ports. Wireless The Wireless LED illuminates when the FiOS Router’s wireless access point is turned on. If flashing, data traffic is passing across the wireless connection. Wi-Fi Protected Setup WiFi Protected Setup (WPS) is an easier way to set up a wireless network. Instead of entering passwords or multiple keys on each wireless client (laptop, printer, external hard drive, etc.
1 Introduction 1.4 Getting to Know the FiOS Router 1.4c Rear Panel The rear panel of the FiOS Router has eight ports (Coax, Power, LAN Ethernet [4], WAN Ethernet, and USB), a Power switch, a Reset button, and a wireless antenna.
FiOS Router User Manual Reset Button To restore the FiOS Router’s factory default settings, press and hold the Reset button for approximately ten seconds. The reset process will start about ten seconds after releasing the button. When the FiOS Router resets, all the lights on the front panel turn off, and then some of the lights start flashing. The FiOS Router has completed its reset process when the Power light glows steadily green.
2 2.0 2.1 2.2 2.3 2.4 Introduction Setting up the FiOS Router Computer Network Configuration Configuring the FiOS Router Main Screen Connecting the FiOS Router 16 © 2011 Verizon. All Rights Reserved.
Connecting the FiOS Router and accessing its Graphical User Interface (GUI) are both simple procedures. The latter procedure may vary slightly, depending on the computer’s operating system. However, no configuration is necessary to access the GUI when taking advantage of Universal Plug-and-Play support. 17 © 2011 Verizon. All Rights Reserved.
2 Connecting the FiOS Router 2.1 Setting Up the FiOS Router 2.1 Setting Up the FiOS Router There are three parts to setting up the FiOS Router: Connecting the Cables, Configuring the Router, and Connecting Other Computers/Set Top Boxes. 2.1a Connecting the Cables Note: If a different router was being used previously, disconnect it. Remove all router components, including power supplies and cables, as they will not work with the FiOS Router. 1. Get the FiOS Router and black Power cord from the box. 2.
FiOS Router User Manual 9. a. If connecting via coaxial cable, get a coaxial cable and connect one end to the red Coax port on the back of the FiOS Router. b. Connect the other end of the coaxial cable to a coax jack. 10. Make sure the Ethernet WAN light (if connecting via Ethernet) or Coax WAN light (if connecting via coaxial cable) on the front of the FiOS Router glows steadily green. If connecting via coaxial cable, this may take a few minutes.
2 Connecting the FiOS Router 2.2 Computer Network Configuration Windows Vista 1. Select Network and Sharing in the Control Panel. 2. Click View Status, then click Properties. 3. Click Continue in the “User Account Control” window. 4. In the “General” tab of the “Local Area Connection Properties” window select Internet Protocol Version 4 (TCP/IPv4), then click Properties. 5. The “Internet Protocol Version 4 (TCP/IPv4) Properties” window appears. 6.
FiOS Router User Manual Windows 2000 1. Select Network and Dialing Connections in the Control Panel. 2. Right-click on the Ethernet connection’s icon, then click Properties. 3. Select Internet Protocol (TCP/IP) component, then click Properties. 4. The “Internet Protocol (TCP/IP) Properties” window appears. 5. Click the “Obtain an IP address automatically” radio button. 6. Click the “Obtain DNS server address automatically” radio button. Macintosh OS X 1.
2 Connecting the FiOS Router 2.3 Configuring the FiOS Router 2.3 Configuring the FiOS Router 1. Open a web browser on the computer connected to the FiOS Router. In the “Address” text box, type: http://192.168.1.1 then press Enter on the keyboard. 2. The “Login Setup” screen appears. Select a new user name and password and enter them in the appropriate text boxes (the password must be entered twice, for validation purposes).
FiOS Router User Manual 2.3a Connecting Other Computers/Set Top Boxes The FiOS Router can connect to other computers or set top boxes in three ways: via Ethernet, via wireless connection, or via coaxial cable. Ethernet 1. Get an Ethernet cable and plug one end into one of the open yellow Ethernet ports on the back of the FiOS Router. 2. Plug the other end of the Ethernet cable into an Ethernet port on the computer. 3.
2 Connecting the FiOS Router 2.4 Main Screen Coaxial 1. Make sure all set top boxes are turned off. 2. Disconnect any adapter currently connected to the coaxial jack in the room where the FiOS Router is. 3. Connect one end of the coaxial cable to the coaxial wall jack, and the other end to the red Coax port on the back of the FiOS Router. 4. Power up the set top box. 5. Make sure the Coax LAN light on the front of the FiOS Router glows steadily green. This may take a few minutes.
FiOS Router User Manual The Main screen has a menu occupying the top of the screen. Below that, the screen is divided into three columns: “My Router,” “My Network,” and “Action Zone.” 2.4a Menu The Main screen’s menu contains links to all of the configuration options of the FiOS Router: Wireless Settings (explained in chapter 3 of this manual), My Network (chapter 5), Firewall Settings (chapter 6), Parental Controls (chapter 7), Advanced (chapter 8), and System Monitoring (chapter 9). 2.
2 Connecting the FiOS Router 2.4 Main Screen 2.4c My Network The “My Network” column of the Main screen displays the connection type, name, and IP address of all devices connected to the FiOS Router’s network. The icon associated with the device will be displayed normally (signifying an active device) or shaded (signifying the device has not been active for at least 60 seconds). The user can also configure the basic settings of each device by clicking on its icon.
3 3.0 3.1 3.2 3.3 3.4 3.5 3.6 Introduction Overview Connecting a Wireless Client Wireless Status Basic Security Settings Advanced Security Settings Setting Up a Wireless Client Setting Up a Wireless Network 27 © 2011 Verizon. All Rights Reserved.
Wireless networking enables you to free yourself from wires and plugs, making your devices more accessible and easier to use. This chapter explains how to create a wireless network using the FiOS Router, including accessing and configuring wireless security options. 28 © 2011 Verizon. All Rights Reserved.
FiOS Router User Manual 3.1 Overview The FiOS Router provides the user with wireless connectivity over the 802.11b, g, and n standards (the most common wireless standards). 802.11b has a maximum data rate of 11 Mbps, 802.11g has a maximum data rate of 54 Mbps, and 802.11n has a maximum data rate of 160 Mbps. All standards operate in the 2.4 GHz range. The FiOS Router’s wireless feature is turned on, with wireless security activated, by default.
3 Setting Up a Wireless Network 3.3 Wireless Status 3.3 Wireless Status Clicking on the “Wireless Settings” icon from the Main screen’s menu generates the “Wireless Status” screen, which displays the current status of the wireless connection. 3.3a Radio Enabled Displays whether the FiOS Router’s wireless radio is active. 3.3b SSID The SSID (Service Set Identifier) is the network name shared among all devices on a particular wireless network.
FiOS Router User Manual 3.3d Security Enabled Displays what kind of security is active on the wireless connection, and the security encryption key. 3.3e SSID Broadcast Displays whether the FiOS Router is broadcasting its SSID. If activated, the SSID of the FiOS Router’s wireless network is broadcast wirelessly. 3.3f MAC Authentication Displays whether the FiOS Router is using MAC (Media Access Control) address authentication to allow wireless devices to join the network. 3.
3 Setting Up a Wireless Network 3.4 Basic Security Settings 3.4 Basic Security Settings To configure the FiOS Router’s wireless network for basic security, select “Basic Security Settings” from the menu on the left side of any Wireless Settings screen. The “Basic Security Settings” screen appears. Note: The FiOS Router’s default wireless security is WPA2. This section explains how to activate WEP wireless security, which is a less robust security than WPA2.
FiOS Router User Manual 5. Click the “WEP” radio button to activate WEP (Wired Equivalent Privacy) security on the wireless network. 6. Select a WEP security level from the “select a WEP Key” drop-down list (options include “64/40 bit” or “128/104 bit”). 7. Enter the key code in the “Key Code” text box. Each character must be a letter from A-F or a number from 0-9. If 64/40 bit was selected in step 5, enter 10 characters. If 128/104 was selected, enter 26 characters. 8.
3 Setting Up a Wireless Network 3.5 Advanced Security Settings 3.5 Advanced Security Settings To configure the FiOS Router’s advanced wireless network security settings, select “Advanced Security Settings” from the menu on the left side of any Wireless Settings screen. The “Advanced Security Settings” screen appears. 3.5a Level 1 (Wireless Security) This section is used to configure different types of wireless security.
FiOS Router User Manual WEP If WEP was selected in the Advanced Security Settings screen, the “WEP” screen appears. 1. Select the appropriate WEP mode from the drop-down list. Options include WEP Only, or 802.1x. If selecting the latter, see the “802.1x” section on the next page. 2. Select the appropriate network authentication level from the drop-down list. Options include Open System Authentication, Shared Key Authentication, or Both. 3.
3 Setting Up a Wireless Network 3.5 Advanced Security Settings 802.1x If 802.1x was selected in step 1 of the previous procedure, another screen appears, relating to settings for 802.1x WEP. 802.1x WEP is a robust security protocol that uses port control with dynamically changing encryption keys automatically updated over the network. 802.1x WEP uses a RADIUS (Remote Authentication Dial-in Service) server for authentication purposes. This server must be physically connected to the FiOS Router.
FiOS Router User Manual WPA If WPA (Wi-Fi Protected Access) was selected, the “WPA Key” screen appears. 1. Review the onscreen guide, “User Guidance on Password Selection.” 2. Make sure the radio button next to “Verizon Default Pre-Shared Key (Recommended)” is activated (blue). If not, click the button to activate. 3. Write the default pre-shared key down and keep it in a secure place. 4. Select the proper encryption algorithm (TKIP, AES, or TKIP+AES). 5.
3 Setting Up a Wireless Network 3.5 Advanced Security Settings WPA2 If WPA2 was selected, the “WPA2” screen appears. 1. Review the onscreen guide, “User Guidance on Password Selection.” 2. Make sure the radio button next to “Verizon Default Pre-Shared Key (Recommended)” is activated (blue). If not, click the button to activate. 3. Write the default pre-shared key down and keep it in a secure place. 4. Select the proper encryption algorithm (TKIP, AES, or TKIP+AES). 5.
FiOS Router User Manual 3.5b Level 2 (SSID Broadcast) This section is used to configure the FiOS Router’s SSID broadcast capabilities. Enabling this option allows any wireless device using an SSID of “Any” to detect the FiOS Router’s wireless network. Disabling “SSID Broadcast” allows only those wireless users who know the SSID of the wireless network to detect and connect to the network. Selecting “SSID Broadcast” generates the “SSID Broadcast” screen.
3 Setting Up a Wireless Network 3.5 Advanced Security Settings 3.5c Level 3 (Limiting Access) This option is used to limit access to the FiOS Router’s wireless network. Wireless MAC Authentication Wireless MAC authentication allows the user to allow or deny access to the FiOS Router’s wireless network by a particular device’s MAC address. Selecting “Wireless MAC Authentication” from the Advanced Security Settings screen generates the “Wireless MAC Authentication” screen. 40 © 2011 Verizon.
FiOS Router User Manual To set up wireless MAC authentication: 1. Click in the “Enable Access List” check box. 2. Select either “Accept all devices listed below” or “Deny all devices listed below” by clicking the appropriate radio button. Selecting “Accept…” causes all devices listed by MAC address to access the FiOS Router’s wireless network. Selecting “Deny…” causes all listed devices to be denied access. 3. Enter the MAC address of a device in the “Client MAC address” text box. 4. Click Add. 5.
3 Setting Up a Wireless Network 3.5 Advanced Security Settings 3.5d Other Advanced Wireless Options Clicking Other Advanced Wireless Options at the bottom of the Advanced Security Settings screen generates (after clicking through the “Warning” screen) another “Advanced Wireless Options” screen. Transmission Rate Always set to “Auto.” Transmit Power Adjust the power of the FiOS Router’s wireless signal by entering a percentage in this text box.
FiOS Router User Manual Frame Burst - Max Number Frame Burst allows packet bursting, which increases overall network speed. Enter the maximum number of frame bursts in this text box. Frame Burst - Burst Time Enter the burst time of the frame bursts in this text box. Beacon Interval Enter the time period of the beacon interval in this text box. DTIM Interval Enter the DTIM (Delivery Traffic Indication Message) interval value (in milliseconds) in this text box.
3 Setting Up a Wireless Network 3.5 Advanced Security Settings 802.11 Guard Interval Always set to “Dynamic.” 3.5e WMM Settings Clicking WMM Settings at the bottom of the Advanced Wireless Options screen generates (after clicking through the “Warning” screen) the “Wireless QoS (WMM)” screen. This screen allows the user to prioritize the types of data coming over the FiOS Router’s wireless network. Wireless QoS (WMM) Click in the check box to enable/disable Wireless QoS.
FiOS Router User Manual Priority Table The upper table in the Wireless QoS screen is the Priority Table. Use the green up and down arrows to adjust the priority of a particular type of wireless data. The data type at the top of the table has the highest priority on the wireless network; at the bottom is the lowest. Additionally, the user can add a custom type of data by clicking Add and, in the screen that appears, creating a new type of data tag.
3 Setting Up a Wireless Network 3.6 Setting Up a Wireless Client 3.6 Setting Up a Wireless Client If the computer has wireless capabilities and is running Windows XP, Vista, or 7, it will automatically recognize the existing wireless network and try to create a wireless connection. View this connection under Windows’ “Network Connections.” 3.
FiOS Router User Manual 2. When the “Connect” button appears under the network’s name, click on it. 3. A “Connect to a Network” window appears. Enter the security key of the wireless network in the appropriate text box, then click OK. 47 © 2011 Verizon. All Rights Reserved.
3 Setting Up a Wireless Network 3.6 Setting Up a Wireless Client 4. The connection is made. To check the status of the connection, click on the wireless icon in the service tray again. In the example, the computer has successfully joined the wireless network “DWYL7.” 3.6b Setting Up a Wireless Windows Client (Windows Vista) If the computer has wireless capabilities and is running Windows Vista, it will automatically recognize the existing wireless network and try to create a wireless connection.
FiOS Router User Manual 3. Another Connect to a Network window appears. Enter the WPA key of the network in the appropriate text box. 4. Click Connect. A third Connect to a Network window appears, stating that the connection was successful. 49 © 2011 Verizon. All Rights Reserved.
3 Setting Up a Wireless Network 3.6 Setting Up a Wireless Client 3.6c Setting Up a Wireless Windows Client (Windows XP) This section assumes the FiOS Router’s wireless network is set up with WPA security. 1. Click Network Connections in the Control Panel. The “Network Connections” window appears. 2. Double-click the wireless connection icon. The “Wireless Network Connection” screen appears, displaying the available wireless connections. Select the FiOS Router’s network. 50 © 2011 Verizon.
FiOS Router User Manual 3. Click the connection once to mark it, then click Connect at the bottom of the screen. The following login window appears, asking for a “Network Key,” which is the pre-shared key used when configuring the FiOS Router’s WPA security (see the “WPA” section in this chapter). 4. Enter the network (WPA) key in both text boxes and click Connect. After the connection is established, its status will change to “Connected,” as shown below.
3 Setting Up a Wireless Network 3.6 Setting Up a Wireless Client Manual Wireless Network Connection If the login window shown in step 3 does not appear and the connection attempt fails, configure the connection manually using the following procedure: 1. Click the connection once to mark it and then click Change Advanced Settings in the “Related Tasks” box on the left part of the window. 2. The “Wireless Network Connection Properties” window appears. Select Wireless Networks. 52 © 2011 Verizon.
FiOS Router User Manual 3. Click the connection to highlight it, then click Properties. The connection’s “Properties Window” appears. 4. From the “Network Authentication” drop-down list, select “Open.” 5. From the “Data Encryption” drop-down list, select “WPA.” 6. Enter the pre-shared key in both the “Network key” and the “Confirm network key” text boxes. 7. Click OK, then OK again. 8. When attempting to connect to the wireless network, the login window appears, pre-populated with the pre-shared key.
4 4.0 4.1 4.2 Introduction Accessing the My Network Settings Using the My Network Settings Configuring My Network Settings 54 © 2011 Verizon. All Rights Reserved.
Once the FiOS Router is physically connected and the FiOS Router’s Main screen is displayed in a web browser, a list of devices connected to the FiOS Router’s network appears in the “My Network” column of the screen. From here, basic network settings can be configured. 55 © 2011 Verizon. All Rights Reserved.
4 Configuring My Network Settings 4.1 Accessing My Network Settings 4.1 Accessing My Network Settings To access My Network, click the “My Network” icon in the Main screen. The “My Network” screen appears: On the far right side of the screen, in the “Connected Devices” section, is a list of the devices currently connected to the FiOS Router’s network, sorted by connection type and number.
FiOS Router User Manual 4.2 Using My Network Settings Various settings can be accessed for a particular device, as follows. 4.2a Access Device For devices that can be accessed (such as Internet cameras and networked hard drives), locate it in the My Network column, then click Access Devices to use the device over the network. 4.2b Access Shared Files To access the shared files on a particular device, locate the device in the My Network column, then click Access Shared Files.
4 Configuring My Network Settings 4.2 Using My Network Settings 4.2d Block Internet Services Internet services blocking is used to prevent a device on the network from accessing particular services available on the Internet, such as receiving email or downloading files from FTP sites. To set up Internet services blocking on a networked device: 1. Locate the device in the My Network column, then click Block Internet Services. The “Access Control” screen appears. 2.
FiOS Router User Manual 5. If this rule will be active continuously, select Always from the “Schedule” drop-down list. If the rule will only be active at certain times, select “User Defined” and click Add. Then, add a schedule rule (for more details about schedule rules, see the “Advanced Settings” chapter of this manual). Note: Make sure the FiOS Router’s date and time settings for your time zone are set correctly for schedule rules to function properly. 6. Click Apply to save the changes.
4 Configuring My Network Settings 4.2 Using My Network Settings 4.2e Port Forwarding Activating “Port Forwarding” allows the network to be exposed to the Internet in certain limited and controlled ways, enabling some applications to work from the local network (game, voice, and chat applications, for example), as well as allowing Internet access to servers in the local network. To set this up on a networked device, locate the device in the My Network column, then click Port Forwarding.
FiOS Router User Manual To set up advanced port forwarding: 1. Click the arrow next to “Specify IP” to display a menu and either enter the IP address of the item to port forward from, or choose an item from the dropdown menu. 2. Click the arrow next to “Protocol” and select a pre-configured application from the drop-down menu. 3. Select an option from the “Destination Ports” drop-down list. If a single port or range of ports is selected, enter the port numbers in the text boxes that appear. 4.
4 Configuring My Network Settings 4.2 Using My Network Settings 8. Click Apply to save the changes. The new port forwarding rule appears in the “Applied rules” table at the bottom of the screen. Note: Some applications, such as FTP, TFTP, PPTP, and H323, require the support of special specific Application Level Gateway (ALG) modules to work inside the local network. Data packets associated with the aforementioned applications contain information that allows them to be routed correctly.
FiOS Router User Manual 1. Click Test Connectivity. The “Diagnostics” screen appears. 2. The FiOS Router automatically runs a ping test, and the results are displayed in the Diagnostics screen. 4.2g Rename This Device To rename a networked device, locate the device in the My Network column, then click Rename This Device. The “Rename Device” screen appears. Enter the new name of the device in the “New Name” text box and, if needed, select a new icon for the device from the “New Icon” drop-down list.
5 5.0 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 Introduction Accessing Network Connections Network (Home/Office) Connection Ethernet Connection Wireless Access Point Connection Coax Connection Broadband Ethernet Connection Broadband Coax Connection WAN PPPoE Connection WAN PPPoE 2 Connection Using Network Connections 64 © 2011 Verizon. All Rights Reserved.
The FiOS Router supports various local area network (LAN) and wide area network (WAN, or Internet) connections via Ethernet or coaxial cables. The “Network Connections” screens are used to configure the various aspects of the FiOS Router’s network and Internet connections, and create new connections. 65 © 2011 Verizon. All Rights Reserved.
5 Using Network Connections 5.1 Accessing Network Connections 5.1 Accessing Network Connections Caution! The settings covered in this chapter should be configured by experienced network technicians only. To access the FiOS Router’s network connections, in the “My Network” screen, click Network Connections from the menu on the left side. The “Network Connections” screen appears. Click Advanced to expand the screen and display all connection entries. To select a connection, click on its name.
FiOS Router User Manual 5.2 Network (Home/Office) Connection Select Network (Home/Office) in the Network Connections screen to generate the “Network (Home/Office) Properties” screen. This screen displays a list of the local network’s properties. The only modifications that can be made from this screen are disabling the connection (by clicking Disable) or renaming the connection (by entering a new name in the “Rule Name” text box).
5 Using Network Connections 5.2 Network (Home/Office) Connection 5.2a Configuring the Home/Office Network Click Settings in the “Network (Home/Office) Properties” screen to generate a second “Network (Home/Office) Properties” screen. General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts. Status Displays the connection status of the network.
FiOS Router User Manual Internet Protocol This section has three options: No IP Address, Obtain an IP Address Automatically, and Use the Following IP Address. No IP Address Select this option if the connection will have no IP address. This is useful if the connection operates under a bridge. Obtain an IP Address Automatically Select this option if the network connection is required by the ISP to obtain an IP address automatically.
5 Using Network Connections 5.2 Network (Home/Office) Connection DNS Server Domain Name System (DNS) is the method by which website or domain names are translated into IP addresses. Specify such an address manually, according to the information provided by the ISP. To manually configure DNS server addresses, select Use the Following DNS Server Addresses. Specify up to two different DNS server addresses, one primary, the other secondary.
FiOS Router User Manual 5. If Windows Internet Naming Service (WINS) is being used, enter the WINS server address in the “WINS Server” text boxes. 6. Enter the amount of time a network device will be allowed to connect to the FiOS Router with its currently issued dynamic IP address in the “Lease Time in Minutes” text box. 7.
5 Using Network Connections 5.3 Ethernet Connection Routing Table Clicking New Route generates the “New Route” window, where a new route can be configured. Additional IP Addresses Clicking New IP Address generates the “Additional IP Address Settings” screen, where additional IP addresses can be created to access the FiOS Router via the Network (Home/Office) connection. 5.
FiOS Router User Manual 5.3a Configuring the Ethernet Connection Click Settings at the bottom-right of the Ethernet Properties screen to generate another “Ethernet Properties” screen. General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts. Status Displays the connection status of the Ethernet switch. When should this rule occur? Displays when the rule is active.
5 Using Network Connections 5.3 Ethernet Connection MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic” sets the MTU at 1500. Other choices include “Automatic by DHCP,” which sets the MTU according to the DHCP connection, and “Manual,” which allows the MTU to be set manually.
FiOS Router User Manual 5.4 Wireless Access Point Connection A Wireless Access Point connection connects devices wirelessly. Click Wireless Access Point in the Network Connections screen (if needed, click Advanced at the bottom of the screen to reveal the “Wireless Access Point” link below “Network [Home/Office]”) to generate the “Wireless Access Point Properties” screen. This screen displays a list of the connection’s properties.
5 Using Network Connections 5.4 Wireless Access Point Connection General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts. Status Displays the status of the wireless access point connection. When should this rule occur? Displays when the rule is active. To schedule rules, see the “Advanced Settings” chapter.
FiOS Router User Manual 5.5 Coax Connection A Coax connection connects devices (such as set-top boxes) to the FiOS Router using a coaxial cable. Click Coax in the Network Connections screen (if needed, click Advanced at the bottom of the screen to reveal the “Coax” link below “Network [Home/Office]”) to generate the “Coax Properties” screen. This screen displays a list of the connection’s properties.
5 Using Network Connections 5.5 Coax Connection General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts. Status Displays the status of the coax connection. When should this rule occur? Displays when the rule is active. To schedule rules, see the “Advanced Settings” chapter.
FiOS Router User Manual Additional IP Addresses Clicking New IP Address generates the “Additional IP Address Settings” screen, where additional IP addresses can be created to access the FiOS Router via the Coax Link Ethernet connection. Coax Connection Status Click Go to LAN Coax Stats to generate the “Coax Connection Status” screen, which gives an overview of all the devices connected to the FiOS Router via coaxial cable. 79 © 2011 Verizon. All Rights Reserved.
5 Using Network Connections 5.6 Broadband Ethernet Connection 5.6 Broadband Ethernet Connection A Broadband Ethernet connection connects the FiOS Router to the Internet using an Ethernet cable. Click Broadband Connection (Ethernet) from the Network Connections screen to generate the “Broadband Connection (Ethernet) Properties” screen. This screen displays a list of the connection’s properties.
FiOS Router User Manual 5.6a Configuring the Broadband Ethernet Connection Click Settings at the bottom-right of the first Broadband Connection (Ethernet) Properties window to generate another “Broadband Connection (Ethernet) Properties” screen. General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless you are familiar with networking concepts.
5 Using Network Connections 5.6 Broadband Ethernet Connection Physical Address Displays the physical address of the network card used for the network. MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic” sets the MTU at 1500. Other choices include “Automatic by DHCP,” which sets the MTU according to the DHCP connection, and “Manual,” which allows the MTU to be set manually.
FiOS Router User Manual IP Address Distribution The “IP Address Distribution” section of the Configure Broadband Connection (Ethernet) screen is used to configure the FiOS Router’s Dynamic Host Configuration Protocol (DHCP) server parameters. DHCP automatically assigns IP addresses to network devices. If enabled, make sure to configure the network devices as “DHCP Clients.” There are three options in this section: Disabled, DHCP Server, and DHCP Relay.
5 Using Network Connections 5.7 Broadband Coax Connection Routing Table Clicking New Route generates the “New Route” window, where a new route can be configured. Internet Connection Firewall Click in the “Enabled” check box to activate the FiOS Router’s firewall on the connection. Additional IP Addresses Clicking New IP Address generates the “Additional IP Address Settings” screen, where additional IP addresses can be created to access the FiOS Router via the connection. 5.
FiOS Router User Manual 5.7a Configuring the Broadband Coax Connection Click Settings at the bottom of the Broadband Connection (Coax) Properties screen to generate another “Broadband Connection (Coax ) Properties” screen. General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless you are familiar with networking concepts. Status Displays the status of the connection (“Down,” “Connected,” etc.). 85 © 2011 Verizon.
5 Using Network Connections 5.7 Broadband Coax Connection When should this rule occur? Displays when the rule is active. To schedule rules, see the “Advanced Settings” chapter. Network Select the type of connection being configured from the drop-down list (options: Network [Home/Office], Broadband Connection, or DMZ). Connection Type Displays the type of connection. Since this is a coaxial connection, “Coax” is displayed.
FiOS Router User Manual Internet Protocol This section includes three options: No IP Address, Obtain an IP Address Automatically, and Use the Following IP Address. No IP Address Select this option if the connection has no IP address. This is useful when the connection is operating under a bridge. Obtain an IP Address Automatically Select this option if the ISP requires the connection to obtain an IP address automatically.
5 Using Network Connections 5.7 Broadband Coax Connection IP Address Distribution The “IP Address Distribution” section of the Configure Broadband Connection (Coax) screen allows the user to configure the FiOS Router’s Dynamic Host Configuration Protocol (DHCP) server parameters. The DHCP automatically assigns IP addresses to network devices. If enabled, make sure to configure the network devices as “DHCP Clients.” There are three options in this section: Disabled, DHCP Server, and DHCP Relay.
FiOS Router User Manual DHCP Relay Select this option to have the FiOS Router function as a DHCP relay, and enter the IP address in the screen that appears. Routing Routing Mode Select one of the following two Routing modes: t Route - Select this option to cause the FiOS Router to act as a router between two networks.
5 Using Network Connections 5.8 WAN PPPoE Connection Coax Connection Stats Click Go to WAN Coax Stats to generate a new window that displays the FiOS Router’s WAN Coax connection statistics. 5.8 WAN PPPoE Connection WAN Point-to-Point Protocol over Ethernet (PPPoE) relies on two widely accepted standards: Point-to-Point Protocol and Ethernet. PPPoE enables Ethernet networked computers to exchange information with computers on the Internet.
FiOS Router User Manual 5.8a Configuring the WAN PPPoE Connection Click Settings in the WAN PPPoE Properties screen to generate another “WAN PPPoE Properties” screen. General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts. Status Displays the connection status of the WAN PPPoE connection. (“Down,” “Disabled,” “Connected,” etc.
5 Using Network Connections 5.8 WAN PPPoE Connection Network Select the type of connection being configured from the drop-down list (Broadband Connection, Network (Home/Office), or DMZ). Connection Type Displays the type of connection. Since this is PPPoE connection, “PPPoE” is displayed. MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic, sets the MTU at 1492.
FiOS Router User Manual PPP Authentication Point-to-Point Protocol (PPP) currently supports four authentication protocols: Password Authentication Protocol (PAP), Challenge Handshake Authentication Protocol (CHAP), and Microsoft CHAP versions 1 and 2. Select the authentication protocols the FiOS Router may use when negotiating with a PPTP server in this section. Select all the protocols if no information is available about the server’s authentication methods.
5 Using Network Connections 5.8 WAN PPPoE Connection PPP Compression The PPP Compression Control Protocol (CCP) is responsible for configuring, enabling, and disabling data compression algorithms on both ends of the point-to-point link. It is also used to signal a failure of the compression/ decompression mechanism in a reliable manner.
FiOS Router User Manual DNS Server The Domain Name System (DNS) is the method by which website or domain names are translated into IP addresses. The FiOS Router can be configured to automatically obtain a DNS server address, or the address can be entered manually, according to the information provided by the ISP. To configure the connection to automatically obtain a DNS server address, select Obtain DNS Server Address Automatically from the “DNS Server” drop-down list.
5 Using Network Connections 5.9 WAN PPPoE 2 Connection Internet Connection Firewall Click in the “Enabled” check box to activate the FiOS Router’s firewall on the WAN PPPoE connection. 5.9 WAN PPPoE 2 Connection Click WAN PPPoE 2 in the Network Connections screen to generate the “WAN PPPoE 2 Properties” screen. WAN PPPoE 2 is used for the FiOS Router’s PPPoE connections over coaxial cable. This screen displays a list of the connection’s properties.
FiOS Router User Manual 5.9a Configuring the WAN PPPoE 2 Connection Click Settings in the WAN PPPoE 2 Properties screen to generate another “WAN PPPoE Properties” screen. General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts. Status Displays the connection status of the WAN PPPoE connection. (“Down,” “Disabled,” “Connected,” etc.
5 Using Network Connections 5.9 WAN PPPoE 2 Connection Connection Type Displays the type of connection. Since this is PPPoE connection, “PPPoE” is displayed. MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic, sets the MTU at 1492. Other choices include “Automatic,” which sets the MTU according to the connection to the ISP, and “Manual,” which allows the MTU to be set manually.
FiOS Router User Manual Login User Name Enter the user name (provided by the ISP) in this text box. Login Password Enter the password (provided by the ISP) in this text box. Support Unencrypted Password (PAP) Password Authentication Protocol (PAP) is a simple, plain-text authentication scheme. The user name and password are requested by the networking peer in plain-text. PAP, however, is not a secure authentication protocol.
5 Using Network Connections 5.9 WAN PPPoE 2 Connection Internet Protocol Select one of the following Internet Protocol options from the “Internet Protocol” drop-down list: Obtain an IP Address Automatically This option is selected by default. Change only if required by the ISP. The server that assigns the FiOS Router with an IP address also assigns a subnet mask. Override the dynamically assigned subnet mask by selecting the “Override Subnet Mask” and entering a different subnet mask.
FiOS Router User Manual Device Metric The device metric is a value used by the FiOS Router to determine whether one route is superior to another, considering parameters such as bandwidth, delay, and more. Default Route Click in this check box to define the connection as the default route.
6 6.0 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 6.10 Introduction Overview Firewall Access Control Port Forwarding DMZ Host Port Triggering Remote Administration Static NAT Advanced Filtering Security Log Configuring Security Settings 102 © 2011 Verizon. All Rights Reserved.
The FiOS Router’s security suite includes comprehensive and robust security services: Stateful Packet Inspection, firewall security, user authentication protocols, and password protection mechanisms. These features help protect users’ computers from security threats on the Internet. 103 © 2011 Verizon. All Rights Reserved.
6 Configuring Security Settings 6.1 Overview 6.1 Overview This chapter covers the following security features: t Firewall - select the security level for the firewall. t Access Control - restrict access from the local network to the Internet. t Port Forwarding - enable access from the Internet to specified services provided by computers on the local network. t DMZ Host - configure a network host to receive all traffic arriving at the FiOS Router which does not belong to a known session.
FiOS Router User Manual 6.2 Firewall The FiOS Router’s firewall is the cornerstone of the FiOS Router’s security suite. It has been exclusively tailored to the needs of the residential/office user and is pre-configured to provide optimum security. The firewall provides both the security and flexibility home and office users seek. It provides a managed, professional level of network security while enabling the safe use of interactive applications, such as Internet gaming and video-conferencing.
6 Configuring Security Settings 6.2 Firewall For example, when accessing a website on the Internet, a request is sent out to the Internet for this site. When the request reaches the FiOS Router, the firewall identifies the request type and origin (HTTP and a specific computer in the local network, in this case). Unless the FiOS Router is configured to block requests of this type from this computer, the firewall allows this request to pass out onto the Internet.
FiOS Router User Manual The FiOS Router features three pre-defined firewall security levels: Maximum, Typical, and Minimum. The table below summarizes the behavior of the FiOS Router for each of the three security levels. Internet requests (incoming traffic) Local network requests (outgoing traffic) Maximum Security Blocked - No access to local network from Internet, except as configured in the Port Forwarding, DMZ host, and Remote Access screens.
6 Configuring Security Settings 6.3 Access Control To configure the FiOS Router’s firewall security settings: 1. From the General screen, select a security level by clicking the appropriate radio button. Using the Minimum Security setting may expose the local network to significant security risks, and thus should only be used for short periods of time. 2.
FiOS Router User Manual 6.3a Allow or Restrict Services To view and allow/restrict these services: 1. Select Access Control from the left side of any Security screen. The “Access Control” screen appears. Note: The “Allowed” section is only visible when the firewall is set to “Maximum.” 2. Click Add. The “Add Access Control Rule” screen appears. Note: To block a service, click Add in the “Blocked” section of the Access Control screen.
6 Configuring Security Settings 6.3 Access Control 3. If this access control rule applies to all networked devices, select Any from the “Networked Computer/Device” list box. If this rule applies to certain devices only, select User Defined and click Add. Then, create and add a network object (for more details about adding network objects, see the “Advanced Settings” chapter of this manual). 4. Select the Internet protocol to be allowed or blocked from the “Protocol” drop-down list. 5.
FiOS Router User Manual 6.4 Port Forwarding Activating “Port Forwarding” allows the network to be exposed to the Internet in certain limited and controlled ways, enabling some applications to work from the local network (game, voice, and chat applications, for example), as well as allowing Internet access to servers in the local network. To set this up on a networked device, locate the device in the My Network column, then click Port Forwarding. The “Port Forwarding” screen appears.
6 Configuring Security Settings 6.4 Port Forwarding from the drop-down menu. 3. Select an option from the “Destination Ports” drop-down list. If a single port or range of ports is selected, enter the port numbers in the text boxes that appear. 4. Click Advanced. The advanced port forwarding options appear. 5. Select the connection with which this port forwarding rule will be active from the “WAN Connection Type” drop-down list. 6.
FiOS Router User Manual 8. Click Apply to save the changes. The new port forwarding rule appears in the “Applied rules” table at the bottom of the screen. Note: Some applications, such as FTP, TFTP, PPTP, and H323, require the support of special specific Application Level Gateway (ALG) modules to work inside the local network. Data packets associated with the aforementioned applications contain information that allows them to be routed correctly.
6 Configuring Security Settings 6.6 Port Triggering 2. Click in the “DMZ Host IP Address” check box, then enter the IP address of the computer to be designated as a DMZ host. Note that only one network computer can be a DMZ host at any time. 3. Click Apply. Click in the “DMZ Host IP Address” check box again to disable the DMZ host. 6.6 Port Triggering Port triggering can be described as dynamic port forwarding.
FiOS Router User Manual To configure port triggering: 1. Select Port Triggering from the left side of any Security screen. The “Port Triggering” screen appears. 2. Select either “User Defined” or “Show All Services” from the drop-down list next to “Add.” 3. If Show All Services is selected in step 2, select a Service from the list. The service is added to the Port Triggering screen as an active protocol. 4. If User Defined is selected in step 2, the “Edit Port Triggering Rule” screen appears.
6 Configuring Security Settings 6.7 Remote Administration 6.7 Remote Administration The FiOS Router can be accessed and controlled not only from within the local network, but also from the Internet using remote administration. To access, select Remote Administration from the left side of any Security screen. The “Remote Administration” screen appears. Warning: Enabling Remote Administration puts the FiOS Router’s network at risk from outside attacks. 6.
FiOS Router User Manual 6.7b Web Management Web Management is used to obtain access to the FiOS Router’s GUI and gain access to all settings and parameters, using a web browser. Both secure (HTTPS) and non-secure (HTTP) access is available. Select the port to be used by clicking in the appropriate text box, then click Apply. Note: Telnet and Web Management remote administration access may be used to modify or disable firewall settings.
6 Configuring Security Settings 6.8 Static NAT 2. Click Add. The “Add NAT/NAPT Rule” screen appears. 3. Select a source address from the “Specify Address” drop-down list in the “Local Host” row, or enter a IP address in the text box to the right. 4. Enter the public IP address in the “Public IP Address” text boxes. 5. Select the WAN connection type from the “WAN Connection Type” dropdown list. 6.
FiOS Router User Manual 6.9 Advanced Filtering Advanced filtering is designed to allow comprehensive control over the firewall’s behavior. Specific input and output rules can be defined, the order of logically similar sets of rules controlled, and distinctions made between rules that apply to the Internet and rules that apply to local network devices. To access, select Advanced Filtering from any Security screen. The “Advanced Filtering” screen appears.
6 Configuring Security Settings 6.9 Advanced Filtering 6.9a Inbound/Outbound Packets - Rule Sets There are numerous rules automatically inserted by the firewall to provide improved security and block harmful attacks. The pre-populated rules displayed are required for operation on the Verizon network. To configure advanced filtering rules, click Add next to the rule title. The “Add Advanced Filter” screen appears. To add an advanced filtering rule, define the following rule parameters: 6.
FiOS Router User Manual t Accept - Allow access to packets that match the source and destination IP addresses and protocol ports defined in upper section of the screen. The data transfer session will be handled using Stateful Packet Inspection (SPI). t Accept Packet - Allow access to packets that match the source and destination IP addresses and protocol ports defined in upper section of the screen.
6 Configuring Security Settings 6.10 Security Log 6.10 Security Log The security log displays a list of firewall-related events, including attempts to establish inbound and outbound connections, attempts to authenticate at an administrative interface (the FiOS Router’s GUI or Telnet terminal), firewall configuration, and system start-up. To access the security log, select Security Log from any Security screen. The “Security Log” screen appears. 6.
FiOS Router User Manual 6.10c Event-Type The “Details” column displays more information about the packet or the event, such as protocol, IP addresses, ports, etc. The following are the available event types that can be recorded in the security log: t 802.1Q - a 802.1Q (VLAN) packet has been accepted. t Access control - a packet has been accepted/blocked because of an access control rule. t Advanced Filter Rule - a packet has been accepted/blocked because of an advanced filter rule.
6 Configuring Security Settings 6.10 Security Log t Echo/Chargen/Quote/Snork protection - a packet has been blocked due to Echo/Chargen/Quote/Snork protection. t Error: No memory - a new connection has not been established because of lack of memory. t Firewall internal - from the firewall internal mechanism, in case this eventtype is recorded, an accompanying explanation will be added. t Firewall rules were changed - the firewall rule set has been modified.
FiOS Router User Manual t ICMP Flood Protection - a packet has been blocked, stopping an ICMP (Internet Control Message Protocol) flood. t ICMP protection - a broadcast ICMP message has been blocked. t ICMP redirect protection - an ICMP redirected message has been blocked. t ICMP replay - an ICMP replay message has been blocked. t IGMP packet - an IGMP packet has been accepted. t Illegal packet options - the options field in the packet’s header is either illegal or forbidden.
6 Configuring Security Settings 6.10 Security Log t PPP Discover - a PPP discover packet has been accepted. t PPP Session - a PPP session packet has been accepted. t PPTP connection - a packet inquiring whether the FiOS Router is ready to receive a PPTP connection has been accepted. t Remote administration - a packet designated for the FiOS Router management has been accepted/blocked. t Router initiated traffic - all traffic the FiOS Router initiates is recorded.
FiOS Router User Manual 6.10d Details Displays a textual description of the event. 6.10e Log Settings The “Log Settings” screen allows the user to modify the types of events that appear in the FiOS Router’s Security Log. Note that these settings correspond to event logging, not to the events themselves (i.e., disabling an event log removes the event from the Security Log; the event itself will continue to occur). To view or change the security log settings: 1. Click Settings in the Security Log screen.
6 Configuring Security Settings 6.10 Security Log 3. Select the type of blocked events to be listed in the log: t All Blocked Connection Attempts - activating this check box generates log messages for all blocked events. t Other Blocked Events - if “All Blocked Connection Attempts” is un-checked, select specific blocked events from this list to generate log messages. 4.
7 7.0 7.1 7.2 Introduction Activating Parental Controls Rule Summary Using Parental Controls 129 © 2011 Verizon. All Rights Reserved.
The abundance of harmful information on the Internet poses a serious challenge for employers and parents alike: “How can I regulate what my employee or child does on the Internet?” With that question in mind, the FiOS Router’s Parental Controls were designed to allow control of Internet access on all locally networked devices. 130 © 2011 Verizon. All Rights Reserved.
FiOS Router User Manual 7.1 Activating Parental Controls To create a basic access policy for a computer on the FiOS Router’s network, click Parental Control from the top of the Home screen and follow these instructions: 1. The “Parental Control” screen appears. From the “Networked Computer/ Device” list box, select a computer/device, then click Add. The computer/ device appears in the “Selected Devices” list box. 2.
7 Using Parental Controls 7.1 Activating Parental Controls 3. Enter the URL address of a website and, if applicable, the embedded keyword within the website. Click Add. The websites and/or keywords selected will appear in the textbox to the right. If you make a mistake, or wish to delete a previously entered website/keyword, select it, then click Remove. 4. If needed, you can create a schedule for when you want the rule to be active, or inactive.
FiOS Router User Manual 6. If you want more precise control over the schedule, set up an hourly schedule by entering the start and end times in the appropriate text boxes. Make sure to specify AM or PM. Note: The hourly schedule only affects the days selected in step 4. For example, if you select Saturday and Sunday, a start time of 10 a.m., and an end time of 3 p.m., the scheduled time will be Saturday/Sunday, 10 a.m. to 3 p.m. 7.
8 8.0 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 Introduction Using Advanced Settings Utilities DNS Settings Network Settings Configuration Settings Time Settings Firmware Upgrade Routing Settings Configuring Advanced Settings 134 © 2010 Verizon. All Rights Reserved.
The FiOS Router’s Advanced Settings cover a wide range of sophisticated configurations available for the Router’s firmware and network. Changes to any of the Advanced Settings could adversely affect the operation of the FiOS Router and the local network, and should be made with caution by experienced network technicians only. 135 © 2010 Verizon. All Rights Reserved.
8 Configuring Advanced Settings 8.1 Using Advanced Settings 8.1 Using Advanced Settings To access the FiOS Router’s Advanced Settings, click Advanced at the top of the Home screen. Click Yes in the Warning screen, and the “Advanced” screen appears.
FiOS Router User Manual t DLNA - Need more info t Universal Plug and Play - configure Universal Plug and Play settings t SIP ALG - manage SIP ALG settings t H323 ALG - manage H323 ALG settings t IGMP Proxy - manage IGMP Proxy settings t Port Forwarding Rules - manage and create open ports for various Internet protocols or customize an application t Configuration File - manage configuration files t System Settings - modify the FiOS Router’s system settings t Port Configuration - configure the FiOS
8 Configuring Advanced Settings 8.2 Utilities 8.2 Utilities The first collection of Advanced Settings (beneath the Toolbox icon) are the Utilities settings. 8.2a Diagnostics The Diagnostics screen can assist in testing network connectivity. This feature pings (ICMP echo) an IP address and displays the results, such as the number of packets transmitted and received, round trip time, and success status. To diagnose network connectivity: 1. Click Diagnostics from the Advanced screen.
FiOS Router User Manual 8.2b Restore Defaults If the FiOS Router’s factory default settings need to be restored (to build a new network from the beginning, for example), use the following procedure: 1. Click Restore Defaults in the Advanced screen. The “Attention” screen appears. 2. If needed, click Save Configuration File to save the FiOS Router’s current configuration to a file.
8 Configuring Advanced Settings 8.2 Utilities 8.2d MAC Cloning A MAC (Media Access Control) address is a hexadecimal code that identifies a device on a network. All networkable devices have a unique MAC address. When replacing another network device with the FiOS Router, the installation process can be simplified by copying the MAC address of the existing computer to the FiOS Router. To do this: 1. Click MAC Cloning in the Advanced screen. The “MAC Cloning” screen appears. 2.
FiOS Router User Manual 8.2f Users To manage individual users: 1. Click Users in the Advanced screen, which generates the “Users” screen. 2. Click New User, which generates the “User Settings” screen. 3. Specify the following parameters in the “General” section of the screen: t Full Name - The user’s full name. t User Name - The name a remote user will use to access the home or office network. This entry is case-sensitive.
8 Configuring Advanced Settings 8.2 Utilities 4. E-mail Notification - Email notification can be used to receive indications of system events for a predefined severity classification. The available types of events are “System” or “Security” events. The available severity of events are Error, Warning, and Information. To configure email notification for a specific user: 5. Make sure an outgoing mail server has been configured in “System Settings”.
FiOS Router User Manual 8.2h Local Administration Clicking Local Administration in the Advanced screen generates the “Local Administration” screen. This screen allows the user to grant local Telnet access using a particular Telnet port. To use, select a Telnet port by clicking in the appropriate check box, then click Apply. 8.2i Remote Administration The FiOS Router’s Remote Administration capabilities are covered in detail in the chapter 6 of this manual. 143 © 2010 Verizon. All Rights Reserved.
8 Configuring Advanced Settings 8.3 DNS Settings 8.3 DNS Settings The second section of the Advanced window is the DNS (Domain Name System) settings section, which includes “Dynamic DNS” and “DNS Server.” 8.3a Dynamic DNS Dynamic DNS creates a dynamic IP address that is aliased to a static hostname, allowing a computer on the network to be more easily accessible from the Internet.
FiOS Router User Manual Another Dynamic DNS screen appears. Configure the following parameters: Host Name Enter the full Dynamic DNS domain in this text box. Connection Select the connection with which to couple the Dynamic DNS service. Options include Broadband Connection (Ethernet), Broadband Connection (Coax), and WAN PPPoE. Provider Select the FiOS Router’s Dynamic DNS account provider from the drop-down list. User Name Enter the Dynamic DNS user name in this text box.
8 Configuring Advanced Settings 8.3 DNS Settings 8.3b DNS Server The Domain Name System (DNS) translates domain names into IP addresses, and vice versa. The FiOS Router’s DNS server is an auto-learning DNS, which means that when a new computer is connected to the network, the DNS server learns its name and automatically adds it to the DNS table. Other network users can immediately communicate with this computer using either its name or its IP address.
FiOS Router User Manual To add a new entry to the list: 1. Click Add DNS Entry in the DNS Server screen. The “DNS Entry” screen appears. 2. Enter the computer’s host name in the “Host Name” text box. 3. Enter the computer’s IP address in the “IP Address” text boxes. 4. Click Apply to save the changes. 8.4 Network Settings The Network Settings section of the Advanced screen includes settings that affect the FiOS Router’s network. 8.
8 Configuring Advanced Settings 8.4 Network Settings 2. Click in the “Allow Other Network Users to Control Wireless Broadband FiOS Router’s Network Features” check box to enable UPnP and allow UPnP services to be defined on any of the network hosts. 3. Click in the “Enable Automatic Cleanup of Old Unused UPnP Services” check box to enable automatic cleanup of invalid rules. When enabled, this feature checks validity of all the UPnP services and rules every five minutes.
FiOS Router User Manual 8.4d H323 ALG This screen allows the user to enable/disable H323 ALG. It is disabled by default. Do not enable this option unless instructed to do so by the ISP. 8.4e IGMP (Internet Group Management Protocol) Proxy This screen allows the user to configure various IGMP proxy settings. For more information about the FiOS Router’s IGMP multicast capabilities, see “IGMP Multicasting” in section 8.8 (“Routing Settings”) of this manual.
8 Configuring Advanced Settings 8.4 Network Settings Fast Leave Activate or deactivate Fast Leave by clicking on the down arrow and selecting Enabled or Disabled. Robustness Robustness refers to the level of susceptibility the subnet is to lost packets. Select the level of robustness by entering a number greater than or equal to 1. Query Interval The Query Interval is the amount of time between IGMP general query settings sent by the FiOS Router.
FiOS Router User Manual Interface Multicast Filtering Clicking Interface Multicast Filtering from the menu on the left side of any IGMP Proxy screen generates the Interface Multicast Filtering screen. Set the Interface Multicast Filtering options for each listed interface (Ethernet, Coax, and Wireless Access Point). When finished, click Apply. Host Multicast Filtering Clicking Host Multicast Filtering from the menu on the left side of any IGMP Proxy screen generates the Host Multicast Filtering screen.
8 Configuring Advanced Settings 8.4 Network Settings ACL Multicast Filtering Clicking ACL Multicast Filtering from the menu on the left side of any IGMP Proxy screen generates the ACL Multicast Filtering screen. Set the ACL Multicast Filtering options in this screen, including activating whitelists and/or blacklists. Clicking Add generates a new screen in which additional addresses can be added to the list(s). When finished, click Apply.
FiOS Router User Manual Clicking Add generates the Multicast Service screen, in which additional services can be added, maximum STBs and non-STBs can be set, and new multicast addresses can be created (by clicking Add). When finished, click Apply. 153 © 2010 Verizon. All Rights Reserved.
8 Configuring Advanced Settings 8.4 Network Settings 8.5e Port Forwarding Rules Port forwarding rules include a list of preset and user-defined applications and common port settings. These rules can be used in various security features, such as Access Control and Port Forwarding. New rules can be added to support new applications or existing ones can be edited when needed.
FiOS Router User Manual 8.5 Configuration Settings This section includes settings that affect the FiOS Router’s configuration. 8.5a Configuration File Use the FiOS Router’s Configuration File feature to view, save, and load configuration files, which are used to backup and restore the FiOS Router’s current configuration. To do this: 1. Click Configuration File in the Advanced screen. The “Configuration File” screen appears. 2.
8 Configuring Advanced Settings 8.5 Configuration Settings 8.5b System Settings Clicking System Settings in the Advanced screen generates the “System Settings” screen, where various system and management parameters can be configured. 156 © 2010 Verizon. All Rights Reserved.
FiOS Router User Manual System Use the “System” section of this screen to configure the following two options: Wireless Broadband Router’s Hostname - Specify the FiOS Router’s host name by entering it into the this text box. The host name is also the FiOS Router’s URL address, so it can be entered here, rather than entering 192.168.1.1. Local Domain - Specify the network’s local domain by entering it into this text box.
8 Configuring Advanced Settings 8.5 Configuration Settings Management Application Ports This section allows the following management application ports to have their default port numbers to be changed: t primary/secondary HTTP ports t primary/secondary HTTPS ports t primary/secondary Telnet ports t secure Telnet over SSL ports Management Application SSL Authentication Options This section allows the user to access the FiOS Router’s GUI through a browser or Telnet as a secure socket layer (SSL) session.
FiOS Router User Manual Security Logging Use this section to configure the following security log options. Low Capacity Notification Enabled - Click in this check box to activate low capacity notification (works in tandem with “Allowed Capacity Before Email Notification” and “Security Log Buffer Size” options). Allowed Capacity Before Email Notification - Enter the percentage of security log buffer capacity reached to trigger an email notification.
8 Configuring Advanced Settings 8.5 Configuration Settings DHCP Timeout - Enter the amount of time (in seconds) before the FiOS Router stops attempting to establish a broadband DHCP connection. Number of Cycles - Enter the number of times the FiOS Router attempts to detect a broadband PPP and DHCP connection. Auto Detection Continuous Trying - Click in this check box to cause the FiOS Router to indefinitely search for a broadband connection. 8.
FiOS Router User Manual 8.6 Time Settings The Time settings section of the Advanced window features utilities that involve times, dates and schedules. 8.6a Date and Time To configure date, time, and daylight saving settings, perform the following: 1. Click Date and Time in the Advanced screen. The “Date and Time” screen appears. 2. Select the local time zone from the drop-down list. The FiOS Router can automatically detect daylight saving setting for selected time zones.
8 Configuring Advanced Settings 8.6 Time Settings To perform an automatic time update: 1. Click in the “Enabled” check box in the “Automatic Time Update” section. 2. Select the protocol to be used to perform the time update by selecting either the “Time of Day” or “Network Time Protocol” radio button. 3. Specify how often to perform the update in the “Update Every” text box. 4.
FiOS Router User Manual 8.6b Scheduler Rules Scheduler rules are used for limiting the activation of firewall rules to specific time periods, either for days of the week, or for hours of each day. To define a rule: 1. Make sure the FiOS Router’s date and time are set correctly. To do this, see the “Date and Time” section in this chapter. 2. Click Scheduler Rules in the Advanced screen. The “Scheduler Rules” screen appears. 3. Enter a name for the rule in the “Rule Name” text box. 4.
8 Configuring Advanced Settings 8.7 Firmware Upgrade 8.7 Firmware Upgrade The FiOS Router offers a built-in mechanism for upgrading its firmware without losing custom configurations and settings. There are two methods for upgrading the firmware: t Upgrading from the Internet - use this method to upgrade the FiOS Router’s firmware by remotely downloading an updated software image file. t Upgrading from a local computer - use a software image file predownloaded to the computer’s disk drive to upgrade. 8.
FiOS Router User Manual Automatic Check Disabled If “Automatically Check Disabled” is selected, the FiOS Router will not automatically check for firmware upgrades. Manual Checking and Upgrading To manually upgrade the FiOS Router’s firmware: 1. Click Check Now in the Firmware Upgrade screen. 2. If a new version is available, click Force Upgrade. A download process will begin. When downloading is completed, a confirmation screen appears, asking whether to upgrade to the new version. 3. Click Apply.
8 Configuring Advanced Settings 8.7 Firmware Upgrade 2. In the “Upgrade From a Computer in the Network” section, click Upgrade Now. The “Upgrade From a Computer in the Network” screen appears. 3. Enter the path of the software image file, or press the “Browse” button to browse for the file, and click Apply. Make sure to only use files with an “rmt” extension when performing the firmware upgrade procedure. 4.
FiOS Router User Manual 8.8 Routing Settings The final section of the Advanced screen is Routing settings, which includes Routing and IP Address Distribution. 8.8a Routing Access the routing table rules by clicking Routing in the Advanced screen. The “Routing” screen appears. Routing rules can be added, edited, or deleted from the Routing screen. To add a router, click New Route. The “Route Settings” screen appears.
8 Configuring Advanced Settings 8.8 Routing Settings t Netmask - The network mask is used in conjunction with the destination to determine when a route is used. t Gateway - Enter the FiOS Router’s IP address. t Metric - A measurement of the preference of a route. Typically, the lowest metric is the most preferred route. If multiple routes exist to a given destination network, the route with the lowest metric is used.
FiOS Router User Manual 8.8b IP Address Distribution The FiOS Router’s DHCP server makes it possible to easily add computers configured as DHCP clients to the network. It provides a mechanism for allocating IP addresses to these hosts and for delivering network configuration parameters to them. For example, a client (host) sends out a broadcast message on the network requesting an IP address for itself.
8 Configuring Advanced Settings 8.8 Routing Settings To view a summary of the services currently being provided by the DHCP server, click IP Address Distribution in the Advanced screen. The “IP Address Distribution” screen appears. Editing DHCP Server Settings To edit the DHCP server settings for a device: 1. Click the appropriate icon in the “Action” column. The “DHCP Settings” screen for the device appears. 2. Select the “IP Address Distribution” from the drop-down list.
FiOS Router User Manual 3. Complete the following fields: t Start IP Address Range, End IP Address Range - determines the number of hosts connected to the network in this subnet. “Start” specifies the first IP address assigned in this subnet and “End” specifies the last IP address in the range. t Subnet Mask - used to determine to which subnet an IP address belongs. An example of a subnet mask value is 255.255.0.0.
8 Configuring Advanced Settings 8.8 Routing Settings To define a new connection with a fixed IP address: 1. Click New Static Connection in the DHCP Connections screen. The “DHCP Connection Settings” screen appears. 2. Enter a host name for this connection. 3. Enter the fixed IP address to assign to the computer. 4. Enter the MAC address of the computer’s network card. 5. Click the Apply to save changes.
9 9.0 9.1 9.2 Introduction Router Status Advanced Status Monitoring the FiOS Router 173 © 2011 Verizon. All Rights Reserved.
The FiOS Router’s System Monitoring screens display important system information, including basic router settings, system log, key network device parameters, and network traffic statistics. 174 © 2011 Verizon. All Rights Reserved.
FiOS Router User Manual 9.1 Router Status Click System Monitoring at the top of the Home screen to display the “Router Status” screen, which displays the FiOS Router’s basic settings. 9.2 Advanced Status After selecting Advanced Status and clicking Yes in the Warning screen, the monitoring options appear: System Logging, Full Status/System wide Monitoring of Connections, Traffic Monitoring, Broadband Monitoring, and IGMP Proxy. 175 © 2011 Verizon. All Rights Reserved.
9 Monitoring the FiOS Router 9.2 Advanced Status 9.2a System Logging Click System Logging in the Advanced Status screen to generate the “System Log” screen. The System Log displays a list of the most recent activities of the FiOS Router. 176 © 2011 Verizon. All Rights Reserved.
FiOS Router User Manual 9.2b Full Status/System wide Monitoring of Connections 1. Click Full Status/System wide Monitoring of Connections in the Advanced Status screen (and click through the Warning screen) to generate the “Full Status/System wide Monitoring of Connections” screen, which features a table summarizing the monitored connection data. 2. Click Refresh to update the table, or click Automatic Refresh On to constantly update the displayed parameters. 177 © 2011 Verizon. All Rights Reserved.
9 Monitoring the FiOS Router 9.2 Advanced Status 9.2c Traffic Monitoring The FiOS Router constantly monitors traffic within the local network and between the local network and the Internet. To view up-to-the-second statistical information about data received from and transmitted to the Internet, and about data received from and transmitted to computers in the local network, click Traffic Monitoring in the Advanced Status screen. This generates the “Traffic Monitoring” screen. 9.
FiOS Router User Manual 9.2e IGMP Proxy To monitor the FiOS Router’s IGMP Proxy settings, click IGMP Proxy. The “IGMP Host Multicast Group Membership” screen appears, giving the user an overview of the IGMP Proxy status on the FiOS Router. For more information about how to set up IGMP proxy on the FiOS Router, see section 8.4e (“IGMP Proxy” ). For more information about the FiOS Router’s IGMP multicasting capabilities, see “IGMP Multicasting” in section 8.8 (“Routing Settings”). 179 © 2011 Verizon.
10 10.0 Introduction 10.1 Troubleshooting Tips 10.2 Frequently Asked Questions Troubleshooting 180 © 2011 Verizon. All Rights Reserved.
This chapter lists a selection of problems that may be encountered while using the FiOS Router, and offers suggestions that may overcome them. Note that these suggestions may not solve the problem (or problems). Also included is a list of frequently asked questions. 181 © 2011 Verizon. All Rights Reserved.
10 Troubleshooting 10.1 Troubleshooting Tips 10.1 Troubleshooting Tips Accessing the FiOS Router if Locked Out If the FiOS Router’s connection is lost while making configuration changes, a setting that locks access to the FiOS Router’s GUI may have inadvertently been activated.
FiOS Router User Manual LAN Connection Failure t Ensure the FiOS Router is properly installed, the LAN connections are correct, and the power is on. t Confirm the computer and FiOS Router are on the same network segment. If unsure, let the computer get the IP address automatically by initiating the DHCP function, then verify the computer is using an IP address within the default range (192.168.1.2 through 192.168.1.254).
10 Troubleshooting 10.2 Frequently Asked Questions Is the wireless option on by default on the FiOS Router? Yes. The FiOS Router’s wireless option is activated out of the box. Is the wireless security on by default when the wireless option is activated? Yes, with a unique WPA (Wi–Fi Protected Access) key that is printed on the sticker on the back of the FiOS Router. Which connection speeds does the FiOS Router support? The Ethernet Internet connection supports 100 Mbps.
FiOS Router User Manual How do I find out what IP address my computer is using? Windows 7 - Click the Windows button and select Control Panel. In the Control Panel, click View Network Status and Tasks. In the next window, click Local Area Connection. In the “Local Area Connection Status” window, click Details. Windows Vista - Click the Windows button and select Control Panel. In the Control Panel, click Network and Sharing Center. In the “Network and Sharing Center” window, click View Status.
10 Troubleshooting 10.2 Frequently Asked Questions I have an FTP or Web server on my network. How can I make it available to users on the Internet? For a Web server, enable port forwarding for port 80 to the IP address of the server. Also, set up the Web server to receive on that port. (Configuring the server to use a static IP address is recommended.) For an FTP server, enable port forwarding for port 21 to the IP address of the server. (Configuring the server to use a static IP address is recommended.
A A.0 A.1 A.2 Introduction Traffic Priority Traffic Shaping Configuring Quality of Service 187 © 2011 Verizon. All Rights Reserved.
Quality of Service refers to the capability of a network device to provide better service to selected network traffic. This is achieved by shaping the traffic and processing higher priority traffic before lower priority traffic. The FiOS Router provides several different methods of configuring Quality of Service. 188 © 2011 Verizon. All Rights Reserved.
FiOS Router User Manual STOP! Do not change any Quality of Service settings unless instructed to do so by the ISP. A.1 Traffic Priority Traffic Priority manages and avoids traffic congestion by defining inbound and outbound priority rules for each device on the FiOS Router. These rules determine the priority that packets, traveling through the device, will receive. QoS parameters (DSCP marking and packet priority) are set per packet, on an application basis.
A Configuring Quality of Service A.1 Traffic Priority Packet Inspection (SPI), using the FiOS Router’s firewall mechanism. Once a packet matches a rule, all subsequent packets with the same attributes receive the same QoS parameters, both inbound and outbound. Connection-based QoS also allows inheriting QoS parameters by some of the applications that open subsequent connections.
FiOS Router User Manual A.1a Setting Traffic Priority Rules To set traffic priority rules: 1. Click Quality of Service in the Advanced screen. The “Traffic Priority” screen appears, which lists all the devices on which rules can be set. 2. Click Add in the appropriate row. The “Add Traffic Priority Rule” screen appears. 191 © 2011 Verizon. All Rights Reserved.
A Configuring Quality of Service A.2 Traffic Shaping 3. Select an option from the “Source Address” drop-down list. If selecting “Specify IP,” enter the IP address in the appropriate “IP Address” text box. 4. Select an option from the “Destination Address” drop-down list. If selecting “Specify IP,” enter the IP address in the appropriate “IP Address” text box. 5. From the “Protocol” drop-down list, select a protocol option. 6.
FiOS Router User Manual Additionally, QoS traffic shaping rules can be defined for a default device. These rules will be used on a device that has no definitions of its own. This enables the definition of QoS rules on the default WAN, for example, and their maintenance even if the PPP or bridge device over the WAN is removed. A.2a Device Traffic Shaping This section describes the different Traffic Shaping screens and terms, and presents the feature’s configuration logic. 1.
A Configuring Quality of Service A.2 Traffic Shaping A.2c Ingress Data The FiOS Router can control outgoing data fairly easily. It can queue packets, delay them, give precedence to other packets, or drop them. This helps in resolving upload (Tx) traffic bottlenecks, and in most cases is sufficient. However, in the case of download (Rx) traffic bottlenecks, the ability to control the flow is much more limited.
FiOS Router User Manual Diffserv defines a field in IP packet headers referred to as the Differentiated Services Codepoint (DSCP). Hosts or routers passing traffic to a Diffserv-enabled network will typically mark each transmitted packet with an appropriate DSCP. The DSCP markings are used by Diffserv network routers to appropriately classify packets and to apply particular queue handling or scheduling behavior. The FiOS Router provides a table of predefined DSCP values, which are mapped to 802.
A Configuring Quality of Service A.2 Traffic Shaping 3. Configure the following parameters: DSCP Value (hex) - Enter the DSCP value as a hexadecimal value. 802.1p Priority - Select a 802.1p priority level from the drop-down list, zero being the lowest and seven the highest (each priority level is mapped to low/medium/high priority). The default DSCP value for packets with an unassigned value is zero. 4. Click Apply to save the settings. A.2e 802.1p Settings The IEEE 802.
FiOS Router User Manual 1. Click Quality of Service in the Advanced screen, then click 802.1p Settings. The “802.1p Settings” screen appears. 2. The eight 802.1p values are pre-populated with the three priority levels: Low, Medium, and High. These levels can be changed for each of the eight values in their respective drop-down lists. 3. Click Apply to save the settings. A.2f Class Statistics The FiOS Router provides accurate, real-time information on the traffic moving through the defined device classes.
A Configuring Quality of Service A.2 Traffic Shaping A.2g Class Identifier To create a class identifier, click Quality of Service in the Advanced screen, then click Class Identifier. The “Class Identifier” screen appears. Enter the information needed in the appropriate text boxes, then click Apply. 198 © 2011 Verizon. All Rights Reserved.
B B.0 B.1 B.2 B.3 Introduction General LED Indicators Environmental Specifications 199 © 2011 Verizon. All Rights Reserved.
This appendix lists the FiOS Router’s specifications, including standards, cabling types, and environmental parameters. Note that the specifications listed in this appendix are subject to change without notice. 200 © 2011 Verizon. All Rights Reserved.
FiOS Router User Manual B.1 General Model Number MI424WR rev. I (FiOS Router) Standards IEEE 802.3x, 802.3u IEEE 802.11b, g, n (wireless) IP IP version 4 MoCA Two channels (WAN, LAN) WAN MoCA frequency: 975 MHz - 1025 MHz (single channel) LAN MoCA frequency: 1125 MHz - 1425 MHz (6 channel) Speed Wired LAN Ethernet: 10/100/1000 Mbps auto-sensing Wireless 802.11b - up to 11 Mbps 802.11g - up to 54 Mbps 802.
B Specifications B.2 LED Indicators B.2 LED Indicators Power, WAN Ethernet, WAN Coax, Internet, LAN Ethernet (4), LAN Coax, USB (2), Wireless, WPS B.3 Environmental Parameters Dimensions Size: 1.875” x 10” x 7.4” Weight: 2.175 lbs. Power External, 12V DC, 1.8A (Adapter Technology Co., Ltd.
C C.0 C.1 C.2 C.3 C.4 Introduction Regulatory Compliance Notices Modifications NEBS Requirements GPL Notices 203 © 2011 Verizon. All Rights Reserved.
This appendix lists various compliance and modification notices, as well as the NEBS requirements and GPL. 204 © 2011 Verizon. All Rights Reserved.
FiOS Router User Manual C.1 Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
C Specifications C.2 Modifications 2. This device must accept any interference received, including interference that may cause unwanted operation. Note: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
FiOS Router User Manual C.3 NEBS Requirements The coaxial cable screen shield must be connected to the Earth at the building entrance per ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section 820.93, “Grounding of Outer Conductive Shield of a Coaxial Cable,” or in accordance with local regulation. Warning! The red WAN Coax Port is intended for connection to Verizon FiOS only. It must not be connected to any exterior or interior coaxial wires not designated for Verizon FiOS.
