Wireless Broadband Router MI424WG rev. F, rev.
Contents FiOS Router User Manual 1 Introduction 1.0 1.1 1.2 1.3 1.4 Introduction Package Contents System Requirements Features Getting to Know the FiOS Router 2 Connecting the FiOS Router 2.0 2.1 2.2 2.3 2.4 2.5 Introduction Setting Up the FiOS Router Computer Network Configuration Configuring the FiOS Router Features Main Screen 3 Setting Up a Wireless Network 3.0 3.1 3.2 3.3 3.4 3.5 3.
Contents FiOS Router User Manual (con’t) 5 Using Network Connections 5.0 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 Introduction Accessing Network Connections Network (Home/Office) Connection Ethernet Connection Wireless Access Point Connection Coax Connection Broadband Ethernet Connection Broadband Coax Connection WAN PPPoE Connection WAN PPPoE 2 Connection 6 Configuring Security Security 6.0 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 6.
Contents FiOS Router User Manual (con’t) 8 Configuring Advanced Settings 8.0 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 Introduction Using Advanced Settings Utilities DNS Settings Network Settings Configuration Settings Time Settings Firmware Upgrade Routing Settings 9 Monitoring the FiOS Router 9.0 9.1 9.2 Introduction Router Status Advanced Status 10 Troubleshooting 10.0 Introduction 10.1 Troubleshooting Tips 10.2 Frequently Asked Questions A Configuring Quality of Service A.0 Introduction A.
Contents FiOS Router User Manual (con’t) B Specifications B.0 B.1 B.2 B.3 Introduction General LED Indicators Environmental C Notices C.0 C.1 C.2 C.3 C.
1 1.0 1.1 1.2 1.3 1.4 Introduction Package Contents System Requirements Features Getting to Know the FiOS Router Introduction 6 © 2009 Verizon. All Rights Reserved.
The Verizon FiOS® Router lets you transmit and distribute digital entertainment and information to multiple devices via coaxial cables. The FiOS Router also supports Ethernet and Wi-Fi networking, making it the most versatile and flexible router available today. 7 © 2009 Verizon. All Rights Reserved.
1 Introduction 1.1 Package Content 1.1 Package Content The following is a list of the items included with the FiOS Router: • Black Power adapter • Yellow cable (Ethernet, 6 ft.) • White cable (Ethernet, 10 ft.) • Quick Start Guide • Installation Guide • User Manual CD • Wireless Networking Guide • Wall-mount template • Vertical stand 1.
FiOS Router User Manual 1.3 Features The FiOS Router features: • Multiple networking standards support, including: ·· WAN - Ethernet and MoCA interfaces ·· LAN - 802.11g, 802.11b, Ethernet, and MoCA interfaces • Integrated wired networking with 4-port 10/100 Mbps Ethernet switch and MoCA • Integrated wireless networking with 802.11g access point featuring: ·· 802.11g enabled to support speeds up to 54 Mbps wirelessly ·· 802.11b compatibility, communicating with 802.
1 Introduction 1.3 Features ·· DHCP server/PPPoE server auto-detection ·· DNS server ·· LAN IP and WAN IP address selection ·· MAC address cloning ·· Port forwarding ·· PPPoE support ·· QoS support (end to end layer 2/3) featuring Diffserv, 802.
FiOS Router User Manual 1.4 Getting to Know the FiOS Router This section contains a quick description of the FiOS Router’s lights (LEDs), ports, etc. The FiOS Router has several indicator lights on its front panel, and a series of ports and switches on its rear panel. 1.4a Front Panel The front panel of the FiOS Router has a series of indicator lights: Power, WAN Ethernet, WAN Coax, Internet, LAN Ethernet (4), LAN Coax, USB, and Wireless. It also features a WPS button.
1 Introduction 1.4 Getting to Know the FiOS Router Front view – Verizon FiOS Router (rev. F2) Power Light The Power light displays the FiOS Router’s current status. If the Power light glows steadily green, the FiOS Router is receiving power and fully operational. When the Power light flashes rapidly, the FiOS Router is initializing.
FiOS Router User Manual When the Internet light glows steadily green, the FiOS Router is connected to the ISP (Internet Service Provider). If it glows amber, there is a physical connection to the ONT (Optical Network Terminator), but authentication has not taken place (i.e., no IP address is present). LAN Ethernet Lights (1, 2, 3, 4) The LAN Ethernet lights illuminate when the FiOS Router is connected to a local network via one or more of its Ethernet ports.
1 Introduction 1.4 Getting to Know the FiOS Router Wi-Fi Protected Setup WiFi Protected Setup (WPS) is an easier way to set up a wireless network. Instead of entering passwords or multiple keys on each wireless client (laptop, printer, external hard drive, etc.
FiOS Router User Manual USB WAN LAN 10 100 10 100 10 100 10 100 10 100 Coax 4 3 2 1 On/Off Coaxial Cable (from Coax Port to Set Top Box) Reset Ethernet Cable Ethernet Cable Power Adapter (from Power Port (from LAN Ethernet Port (from WAN Port to Computer/Device) to ISP Connection) to Wall Outlet) USB Cable (from USB Port to Device) Rear view – Verizon FiOS Router (rev. F2) Coax Port The Coax port connects the FiOS Router to the ISP or other devices using a coaxial cable.
1 Introduction 1.4 Getting to Know the FiOS Router Reset Button To restore the FiOS Router’s factory default settings, press and hold the Reset button for approximately ten seconds. The reset process will start about ten seconds after releasing the button. When the FiOS Router resets, all the lights on the front panel turn off, and then some of the lights start flashing. The FiOS Router has completed its reset process when the Power light glows steadily green.
2 2.0 2.1 2.2 2.3 2.4 Introduction Setting up the FiOS Router Computer Network Configuration Configuring the FiOS Router Main Screen Connecting the FiOS Router 17 © 2009 Verizon. All Rights Reserved.
Connecting the FiOS Router and accessing its Graphical User Interface (GUI) are both simple procedures, varying slightly depending on the computer’s operating system. However, no configuration is necessary to access the GUI when taking advantage of Universal Plug-and-Play support. 18 © 2009 Verizon. All Rights Reserved.
FiOS Router User Manual 2.1 Setting Up the FiOS Router There are three parts to setting up the FiOS Router: Connecting the Cables, Configuring the Router, and Connecting Other Computers/Set Top Boxes. 2.1a Connecting the Cables Note: If a different router was being used previously, disconnect it. Remove all router components, including power supplies and cables, as they will not work with the FiOS Router. 1. Get the FiOS Router and black Power cord from the box. 2.
2 Connecting the FiOS Router 2.2 Computer Network Configuration 9. a. If connecting via coaxial cable, get a coaxial cable and connect one end to the red Coax port on the back of the FiOS Router. b. Connect the other end of the coaxial cable to a coax jack. 10. Make sure the Ethernet WAN light (if connecting via Ethernet) or Coax WAN light (if connecting via coaxial cable) on the front of the FiOS Router glows steadily green. If connecting via coaxial cable, this may take a few minutes.
FiOS Router User Manual Windows XP 1. Select Network Connections in the Control Panel. 2. Right-click Ethernet Local Area Connection, then click Properties. 3. In the “General” tab, select Internet Protocol (TCP/IP), then click Properties. 4. The “Internet Protocol (TCP/IP) Properties” window appears. 5. Click the “Obtain an IP address automatically” radio button. 6. Click the “Obtain DNS server address automatically” radio button. 7.
2 Connecting the FiOS Router 2.2 Computer Network Configuration Windows NT 1. Click Network in the Control Panel. The “Network” window appears. 2. In the “Protocol” tab, select Internet Protocol (TCP/IP), then click Properties. 3. In the “IP Address” tab, click the “Obtain an IP address automatically” radio button. 4. In the “DNS” tab, verify no DNS server is defined in the “DNS Service Search Order” text box and no suffix is defined in the “Domain Suffix Search Order” text box. Macintosh OS X 1.
FiOS Router User Manual 2.3 Configuring the FiOS Router 1. Open a web browser on the computer connected to the FiOS Router. In the “Address” text box, type: http://192.168.1.1 then press Enter on the keyboard. 2. The “Login Setup” screen appears. Select a new user name and password and enter them in the appropriate text boxes (the password must be entered twice, for validation purposes).
2 Connecting the FiOS Router 2.3 Configuring the FiOS Router 2.3a Connecting Other Computers/Set Top Boxes The FiOS Router can connect to other computers or set top boxes in three ways: via Ethernet, via wireless connection, or via coaxial cable. Ethernet 1. Get an Ethernet cable and plug one end into one of the open yellow Ethernet ports on the back of the FiOS Router. 2. Plug the other end of the Ethernet cable into an Ethernet port on the computer. 3.
FiOS Router User Manual Coaxial 1. Make sure all set top boxes are turned off. 2. Disconnect any adapter currently connected to the coaxial jack in the room where the FiOS Router is. 3. Connect one end of the coaxial cable to the coaxial wall jack, and the other end to the red Coax port on the back of the FiOS Router. 4. Power up the set top box. 5. Make sure the Coax LAN light on the front of the FiOS Router glows steadily green. This may take a few minutes.
2 Connecting the FiOS Router 2.4 Main Screen The Main screen has a menu occupying the top of the screen. Below that, the screen is divided into three columns: “My Router,” “My Network,” and “Action Zone.” 2.4a Menu The Main screen’s menu contains links to all of the configuration options of the FiOS Router: Wireless Setup (explained in chapter 4 of this manual), My Network (chapter 5), Firewall Settings (chapter 6), Parental Controls (chapter 7), Advanced (chapter 8), and System Monitoring (chapter 9). 2.
FiOS Router User Manual 2.4d Action Zone This column contains links to various Verizon Web sites, and other informational links. Clicking on the icon above “Go to Internet Now” connects the user to the home page configured on the user’s web browser. 27 © 2009 Verizon. All Rights Reserved.
3 3.0 3.1 3.2 3.3 3.4 3.5 3.6 Introduction Overview Connecting a Wireless Client Wireless Status Basic Security Settings Advanced Security Settings Setting Up a Wireless Client Setting Up a Wireless Network 28 © 2009 Verizon. All Rights Reserved.
Wireless networking enables you to free yourself from wires and plugs, making your devices more accessible and easier to use. This chapter explains how to create a wireless network using the FiOS Router, including accessing and configuring wireless security options. 29 © 2009 Verizon. All Rights Reserved.
3 Setting Up a Wireless Network 3.1 Overview 3.1 Overview The FiOS Router provides the user with wireless connectivity over the 802.11b and g standards (the most common wireless standards). 802.11b has a maximum data rate of 11 Mbps, while 802.11g has a maximum data rate of 54 Mbps. Both operate in the 2.4 GHz range. The FiOS Router’s wireless feature is turned on, with wireless security activated, by default. The level of security is 64/40-bit WEP, with a unique WEP key already entered.
FiOS Router User Manual 3.3 Wireless Status Clicking on the “Wireless Settings” icon from the Main screen’s menu generates the “Wireless Status” screen, which displays the current status of the wireless connection. 3.3a Radio Enabled Displays whether the FiOS Router’s wireless radio is active. 3.3b SSID The SSID (Service Set Identifier) is the network name shared among all devices on a particular wireless network. The SSID must be identical for all devices on the wireless network.
3 Setting Up a Wireless Network 3.3 Wireless Status 3.3d Security Enabled Displays what kind of security is active on the wireless connection, and the security encryption key. 3.3e SSID Broadcast Displays whether the FiOS Router is broadcasting its SSID. If activated, the SSID of the FiOS Router’s wireless network is broadcast wirelessly. 3.3f MAC Authentication Displays whether the FiOS Router is using MAC (Media Access Control) address authentication to allow wireless devices to join the network. 3.
FiOS Router User Manual 3.4 Basic Security Settings To configure the FiOS Router’s wireless network for basic security, select “Basic Security Settings” from the menu on the left side of any Wireless Settings screen. The “Basic Security Settings” screen appears. 1. Click the “On” radio button to activate the FiOS Router’s wireless radio. 2. Enter the name of the wireless network in the “SSID” text box (the SSID name in the figure above is an example; enter a different name for the SSID). 3.
3 Setting Up a Wireless Network 3.4 Basic Security Settings 7. Enter the key code in the “Key Code” text box. Each character must be a letter from A-F or a number from 0-9. If 64/40 bit was selected in step 5, enter 10 characters. If 128/104 was selected, enter 26 characters. 8. Write down the wireless settings displayed on the screen. Other wireless devices must use these same settings when configuring the device’s wireless networking scheme to join the FiOS Router’s wireless network. 9.
FiOS Router User Manual 3.5 Advanced Security Settings To configure the FiOS Router’s advanced wireless network security settings, select “Advanced Security Settings” from the menu on the left side of any Wireless Settings screen. The “Advanced Security Settings” screen appears. 3.5a Level 1 (Wireless Security) This section is used to configure different types of wireless security.
3 Setting Up a Wireless Network 3.5 Advanced Security Settings WEP If WEP was selected in the Advanced Security Settings screen, the “WEP Key” screen appears. 1. Select the appropriate network authentication level from the drop-down list. Options include Open System Authentication, Shared Key Authentication, or Both. 2. Activate WEP key 1 by clicking the radio button next to “1” on the left side. 3.
FiOS Router User Manual 802.1x WEP If 802.1x WEP (Wired Equivalent Privacy) was selected, the “WEP+802.1x Radius Settings” screen appears. To generate the full screen, click in the “Enabled” check box to activate. 802.1x WEP is a robust security protocol that uses port control with dynamically changing encryption keys automatically updated over the network. 802.1x WEP uses a RADIUS (Remote Authentication Dial-in Service) server for authentication purposes.
3 Setting Up a Wireless Network 3.5 Advanced Security Settings WPA If WPA (Wi-Fi Protected Access) was selected, the “WPA Key” screen appears. 1. Verify the authentication method selected is “Pre-Shared Key.” 2. Enter a phrase of at least eight characters in the “Pre-Shared Key” text box. Verify that “ASCII” is selected in the associated drop-down list. 3. Select the proper encryption algorithm (TKIP or AES). 4.
FiOS Router User Manual 4. Click in the “Group Key Update Interval” check box to activate the group key update interval, and set the interval time in the text box to the right. 5. Click Apply at the bottom of the screen to save changes. 3.5b Level 2 (SSID Broadcast) This section is used to configure the FiOS Router’s SSID broadcast capabilities. Selecting “SSID Broadcast” generates the “SSID Broadcast” screen. Click the “Enable” radio button to enable SSID broadcasting.
3 Setting Up a Wireless Network 3.5 Advanced Security Settings Wireless MAC Authentication Wireless MAC authentication allows the user to allow or deny access to the FiOS Router’s wireless network by a particular device’s MAC address. Selecting “Wireless MAC Authentication” from the Advanced Security Settings screen generates the “Wireless MAC Authentication” screen. To set up wireless MAC authentication: 1. Click in the “Enable Access List” check box. 2.
FiOS Router User Manual 802.11b/g Mode This option allows the user to select the wireless communication standard compatible with the devices to be connected on the wireless network from the drop-down list. Options include 802.11b, 802.11g, or Mixed (allows both 802.11b and 802.11g-equipped wireless devices to join the network). 3.
3 Setting Up a Wireless Network 3.5 Advanced Security Settings Network Select the type of connection being configured from this drop-down list (options: Network [Home/Office], Broadband Connection, or DMZ). MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic” sets the MTU at 1500. Other choices include “Automatic by DHCP,” which sets the MTU according to the DHCP connection, and “Manual,” which allows the user to set the MTU.
FiOS Router User Manual DTIM Interval Enter the DTIM (Delivery Traffic Indication Message) interval value (in milliseconds) in this text box. A DTIM is a countdown mechanism for the FiOS Router, informing wireless network clients of the next window for listening to broadcast and multicast messages. Fragmentation Threshold Setting the correct fragmentation threshold can increase the reliability of frame transmissions on the wireless network. Enter the fragmentation threshold in this text box.
3 Setting Up a Wireless Network 3.6 Setting Up a Wireless Client 3.6 Setting Up a Wireless Client If the computer has wireless capabilities and is running Windows XP or Vista, it will automatically recognize the existing wireless network and try to create a wireless connection. View this connection under Windows’ “Network Connections.” 3.
FiOS Router User Manual 2. Double-click the wireless connection icon. The “Wireless Network Connection” screen appears, displaying all available wireless networks in the vicinity. If the FiOS Router is connected and active, the FiOS Router’s wireless connection is displayed. Note that the connection’s status is “Not connected” in the figure below. 3. Click the connection once to mark it, then click Connect at the bottom of the screen.
3 Setting Up a Wireless Network 3.6 Setting Up a Wireless Client 4. Test the connection by disabling all other connections in the Network Connections window and browsing the Internet. The FiOS Router’s wireless network can now be accessed from the configured computer. However, any other user with a wireless-equipped device can also access the wireless network. To prevent this, secure the wireless network, as explained in the “Wireless Security” section of this chapter. 3.
FiOS Router User Manual 2. Double-click the wireless connection icon. The “Wireless Network Connection” screen appears, displaying the available wireless connections. Select the FiOS Router’s network. 3. Click the connection once to mark it, then click Connect at the bottom of the screen. The following login window appears, asking for a “Network Key,” which is the pre-shared key used when configuring the FiOS Router’s WEP security (see the “WEP” section in this chapter). 47 © 2009 Verizon.
3 Setting Up a Wireless Network 3.6 Setting Up a Wireless Client 4. Enter the network (WEP) key in both text boxes and click Connect. After the connection is established, its status will change to “Connected,” as shown below. An icon appears in the notification area, announcing the successful initiation of the wireless connection. 5. Test the connection by disabling all other connections in the Network Connections window and surfing the Internet.
FiOS Router User Manual 2. The “Wireless Network Connection Properties” window appears. Select Wireless Networks. 3. Click the connection to highlight it, then click Properties. The connection’s “Properties Window” appears. 49 © 2009 Verizon. All Rights Reserved.
3 Setting Up a Wireless Network 3.6 Setting Up a Wireless Client 4. From the “Network Authentication” drop-down list, select “Open.” 5. From the “Data Encryption” drop-down list, select “WEP.” 6. Enter the pre-shared key in both the “Network key” and the “Confirm network key” text boxes. 7. Click OK, then OK again. 8. When attempting to connect to the wireless network, the login window appears, pre-populated with the pre-shared key. Press Connect to connect.
FiOS Router User Manual 3. Another Connect to a Network window appears. Enter the WEP key of the network in the appropriate text box. 4. Click Connect. A third Connect to a Network window appears, stating that the connection was successful 51 © 2009 Verizon. All Rights Reserved.
4 4.0 4.1 4.2 Introduction Accessing the My Network Settings Using the My Network Settings Configuring My Network Settings 52 © 2009 Verizon. All Rights Reserved.
Once the FiOS Router is physically connected and the FiOS Router’s Main screen is displayed in a web browser, a list of devices connected to the FiOS Router’s network appears in the “My Network” column of the screen. From here, some basic network settings can be configured. 53 © 2009 Verizon. All Rights Reserved.
4 Configuring My Network Settings 4.1 Accessing My Network Settings 4.1 Accessing My Network Settings To access My Network, click the “My Network” icon in the Main screen. The “My Network” screen appears: On the far right side of the screen, in the “Connected Devices” section, is list of the devices currently connected to the FiOS Router’s network, listed by connection type and number.
FiOS Router User Manual 4.2 Using My Network Settings Various settings can be accessed for a particular device, as follows. 4.2a Access Device For devices that can be accessed (such as Internet cameras and networked hard drives), locate it in the My Network column, then click Access Devices to use the device over the network. 4.2b Access Shared Files To access the shared files on a particular device, locate the device in the My Network column, then click Access Shared Files.
4 Configuring My Network Settings 4.2 Using My Network Settings 2. Click Add in the “Networked computer/Device” column. The “Add Access Control Rule” screen appears. 3. If this access control rule applies to all networked devices, select “Any” from the “Networked Computer/Device” list box. If this rule applies to certain devices only, select “User Defined” and click Add.
FiOS Router User Manual top section of the “Add Access Control Rule” screen, and will be selectable. The user may disable an access control and the service made available without having to remove the service from the Access Control table. This may be useful to make the service available only temporarily, with the expectation that the restriction will be reinstated later. • To temporarily disable an access control, clear the check box next to the network computer/device.
4 Configuring My Network Settings 4.2 Using My Network Settings To set up basic port forwarding: 1. Click the arrow next to “IP Address forward to or select from menu” to display a menu and either enter the IP address of the item to port forward from, or choose an item from the drop-down menu. 2. Click the arrow next to “Application to forward…” and select a preconfigured application from the drop-down menu. 3. Click Add.
FiOS Router User Manual from the “WAN Connection Type” drop-down list. 6. To select a port to forward communications to (this is optional), select “Specify” from the “Forward to Port” drop-down list, then, in the text box that appears, enter the port number. If no port is identified, select “Same as Incoming Port.” 7. If this port will be active all the time, select “Always” from the “Schedule” drop-down list. If the rule will only be active at certain times, select “User Defined” and click Add.
4 Configuring My Network Settings 4.2 Using My Network Settings 1. Click Test Connectivity. The “Diagnostics” screen appears. 2. The FiOS Router automatically runs a ping test, and the results are displayed in the Diagnostics screen. 4.2g Rename This Device To rename a networked device, locate the device in the My Network column, then click Rename This Device. The “Rename Device” screen appears.
5 5.0 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 Introduction Accessing Network Connections Network (Home/Office) Connection Ethernet Connection Wireless Access Point Connection Coax Connection Broadband Ethernet Connection Broadband Coax Connection WAN PPPoE Connection WAN PPPoE 2 Connection Using Network Connections 61 © 2009 Verizon. All Rights Reserved.
The FiOS Router supports various local area network (LAN) and wide area network (WAN, or Internet) connections via Ethernet or coaxial cables. The “Network Connections” screens are used to configure the various aspects of the FiOS Router’s network and Internet connections, and create new connections. 62 © 2009 Verizon. All Rights Reserved.
FiOS Router User Manual 5.1 Accessing Network Connections Caution! The settings covered in this chapter should be configured by experienced network technicians only. To access the FiOS Router’s network connections, in the “My Network” screen, click Network Connections from the menu on the left side. The “Network Connections” screen appears. Click Advanced to expand the screen and display all connection entries. To select a connection, click on its name.
5 Using Network Connections 5.2 Network (Home/Office) Connection 5.2 Network (Home/Office) Connection Select Network (Home/Office) in the Network Connections screen to generate the “Network (Home/Office) Properties” screen. This screen displays a list of the local network’s properties. The only modifications that can be made from this screen are disabling the connection (by clicking Disable) or renaming the connection (by entering a new name in the “Rule Name” text box).
FiOS Router User Manual 5.2a Configuring the Home/Office Network Click Settings in the “Network (Home/Office) Properties” screen to generate a second “Network (Home/Office) Properties” screen. General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts. Status Displays the connection status of the network. When should this rule occur? Displays when the rule is active.
5 Using Network Connections 5.2 Network (Home/Office) Connection Internet Protocol This section has three options: No IP Address, Obtain an IP Address Automatically, and Use the Following IP Address. No IP Address Select this option if the connection will have no IP address. This is useful if the connection operates under a bridge. Obtain an IP Address Automatically Select this option if the network connection is required by the ISP to obtain an IP address automatically.
FiOS Router User Manual DNS Server Domain Name System (DNS) is the method by which website or domain names are translated into IP addresses. Specify such an address manually, according to the information provided by the ISP. To manually configure DNS server addresses, select Use the Following DNS Server Addresses. Specify up to two different DNS server addresses, one primary, the other secondary.
5 Using Network Connections 5.2 Network (Home/Office) Connection 5. If Windows Internet Naming Service (WINS) is being used, enter the WINS server address in the “WINS Server” text boxes. 6. Enter the amount of time a network device will be allowed to connect to the FiOS Router with its currently issued dynamic IP address in the “Lease Time in Minutes” text box. 7.
FiOS Router User Manual Routing Table Clicking New Route generates the “New Route” window, where a new route can be configured. Additional IP Addresses Clicking New IP Address generates the “Additional IP Address Settings” screen, where additional IP addresses can be created to access the FiOS Router via the Network (Home/Office) connection. 5.3 Ethernet Connection An Ethernet connection connects computers to the FiOS Router using Ethernet cables, either directly or via network hubs and switches.
5 Using Network Connections 5.3 Ethernet Connection 5.3a Configuring the Ethernet Connection Click Settings at the bottom-right of the Ethernet Properties screen to generate another “Ethernet Properties” screen. General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts. Status Displays the connection status of the Ethernet switch.
FiOS Router User Manual MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic” sets the MTU at 1500. Other choices include “Automatic by DHCP,” which sets the MTU according to the DHCP connection, and “Manual,” which allows the MTU to be set manually.
5 Using Network Connections 5.4 Wireless Access Point Connection 5.4 Wireless Access Point Connection A Wireless Access Point connection connects devices wirelessly. Click Wireless Access Point in the Network Connections screen (if needed, click Advanced at the bottom of the screen to reveal the “Wireless Access Point” link below “Network [Home/Office]”) to generate the “Wireless Access Point Properties” screen. This screen displays a list of the connection’s properties.
FiOS Router User Manual General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts. Status Displays the status of the wireless access point connection. When should this rule occur? Displays when the rule is active. To schedule rules, see the “Advanced Settings” chapter.
5 Using Network Connections 5.5 Coax Connection 5.5 Coax Connection A Coax connection connects devices (such as set-top boxes) to the FiOS Router using a coaxial cable. Click Coax in the Network Connections screen (if needed, click Advanced at the bottom of the screen to reveal the “Coax” link below “Network [Home/Office]”) to generate the “Coax Properties” screen. This screen displays a list of the connection’s properties.
FiOS Router User Manual General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts. Status Displays the status of the coax connection. When should this rule occur? Displays when the rule is active. To schedule rules, see the “Advanced Settings” chapter.
5 Using Network Connections 5.5 Coax Connection Additional IP Addresses Clicking New IP Address generates the “Additional IP Address Settings” screen, where additional IP addresses can be created to access the FiOS Router via the Coax Link Ethernet connection. Coax Connection Status Click Go to LAN Coax Stats to generate the “Coax Connection Status” screen, which gives an overview of all the devices connected to the FiOS Router via coaxial cable. 76 © 2009 Verizon. All Rights Reserved.
FiOS Router User Manual 5.6 Broadband Ethernet Connection A Broadband Ethernet connection connects the FiOS Router to the Internet using an Ethernet cable. Click Broadband Connection (Ethernet) from the Network Connections screen to generate the “Broadband Connection (Ethernet) Properties” screen. This screen displays a list of the connection’s properties.
5 Using Network Connections 5.6 Broadband Ethernet Connection 5.6a Configuring the Broadband Ethernet Connection Click Settings at the bottom-right of the first Broadband Connection (Ethernet) Properties window to generate another “Broadband Connection (Ethernet) Properties” screen. General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless you are familiar with networking concepts.
FiOS Router User Manual Connection Type Displays the type of connection. Since this is an Ethernet Connection, “Ethernet” is displayed. Physical Address Displays the physical address of the network card used for the network. MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic” sets the MTU at 1500.
5 Using Network Connections 5.6 Broadband Ethernet Connection IP Address Distribution The “IP Address Distribution” section of the Configure Broadband Connection (Ethernet) screen is used to configure the FiOS Router’s Dynamic Host Configuration Protocol (DHCP) server parameters. DHCP automatically assigns IP addresses to network devices. If enabled, make sure to configure the network devices as “DHCP Clients.” There are three options in this section: Disabled, DHCP Server, and DHCP Relay.
FiOS Router User Manual DHCP Relay Select this option to have the FiOS Router function as a DHCP relay. To enter a new IP address for the relay, click New IP Address. The “DHCP Relay Server Address” screen appears. Enter the new IP address in the appropriate text boxes, then click Apply. Routing Routing Mode Select one of the following two Routing modes: • Route - Select this option to cause the FiOS Router to act as a router between two networks.
5 Using Network Connections 5.7 Broadband Coax Connection Internet Connection Firewall Click in the “Enabled” check box to activate the FiOS Router’s firewall on the connection. Additional IP Addresses Clicking New IP Address generates the “Additional IP Address Settings” screen, where additional IP addresses can be created to access the FiOS Router via the connection. 5.7 Broadband Coax Connection A Broadband Coax connection connects the FiOS Router to the Internet using a coaxial cable.
FiOS Router User Manual 5.7a Configuring the Broadband Coax Connection Click Settings at the bottom of the Broadband Connection (Coax) Properties screen to generate another “Broadband Connection (Coax ) Properties” screen. General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless you are familiar with networking concepts. Status Displays the status of the connection (“Down,” “Connected,” etc.).
5 Using Network Connections 5.7 Broadband Coax Connection Connection Type Displays the type of connection. Since this is a coaxial connection, “Coax” is displayed. Physical Address Displays the physical address of the network card used for the network. MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic” sets the MTU at 1500.
FiOS Router User Manual Obtain an IP Address Automatically Select this option if the ISP requires the connection to obtain an IP address automatically. The server assigning the IP address also assigns a subnet mask address, which can be overridden by clicking in the “Override Subnet Mask” check box and entering another subnet mask address. Additionally, the DHCP lease can be renewed and/or released by clicking on the appropriate “DHCP Lease” button.
5 Using Network Connections 5.7 Broadband Coax Connection Disabled Select this option if statically assigning IP addresses to the network devices. DHCP Server To set up the Broadband Coax connection to function as a DHCP server: 1. Select DHCP Server. 2. Enter the IP address at which the FiOS Router starts issuing addresses in the “Start IP Address” text boxes. Since the FiOS Router’s default IP address is 192.168.1.1, the Start IP Address must be 192.168.1.2. 3.
FiOS Router User Manual Routing Routing Mode Select one of the following two Routing modes: • Route - Select this option to cause the FiOS Router to act as a router between two networks. • NAPT - Select this option to activate NAPT (Network Address and Port Translation), which refers to network address translation involving the mapping of port numbers and allows multiple machines to share a single IP address.
5 Using Network Connections 5.8 WAN PPPoE Connection 5.8 WAN PPPoE Connection WAN Point-to-Point Protocol over Ethernet (PPPoE) relies on two widely accepted standards: Point-to-Point Protocol and Ethernet. PPPoE enables Ethernet networked computers to exchange information with computers on the Internet. PPPoE supports the protocol layers and authentication widely used in PPP and enables a point-to-point connection to be established in the normally multipoint architecture of Ethernet.
FiOS Router User Manual 5.8a Configuring the WAN PPPoE Connection Click Settings in the WAN PPPoE Properties screen to generate another “WAN PPPoE Properties” screen. General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts. Status Displays the connection status of the WAN PPPoE connection. (“Down,” “Disabled,” “Connected,” etc.
5 Using Network Connections 5.8 WAN PPPoE Connection Network Select the type of connection being configured from the drop-down list (Broadband Connection, Network (Home/Office), or DMZ). Connection Type Displays the type of connection. Since this is PPPoE connection, “PPPoE” is displayed. MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic, sets the MTU at 1492.
FiOS Router User Manual Warning: The PPP Authentication settings should not be changed unless instructed to do so by your ISP. Login User Name Enter the user name (provided by the ISP) in this text box. Login Password Enter the password (provided by the ISP) in this text box. Support Unencrypted Password (PAP) Password Authentication Protocol (PAP) is a simple, plain-text authentication scheme. The user name and password are requested by the networking peer in plain-text.
5 Using Network Connections 5.8 WAN PPPoE Connection Internet Protocol Select one of the following Internet Protocol options from the “Internet Protocol” drop-down list: Obtain an IP Address Automatically This option is selected by default. Change only if required by the ISP. The server that assigns the FiOS Router with an IP address also assigns a subnet mask. Override the dynamically assigned subnet mask by selecting the “Override Subnet Mask” and entering a different subnet mask.
FiOS Router User Manual Default Route Click in this check box to define the connection as a the default route. Multicast - IGMP Proxy Default Click in this check box to enable the FiOS Router to issue IGMP (Internet Group Management Protocol) host messages on behalf of hosts the FiOS Router discovers through standard IGMP interfaces. IGMP proxy enables the routing of multicast packets according to the IGMP requests of local network devices asking to join multicast groups.
5 Using Network Connections 5.9 WAN PPPoE 2 Connection 5.9a Configuring the WAN PPPoE 2 Connection Click Settings in the WAN PPPoE 2 Properties screen to generate another “WAN PPPoE Properties” screen. General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts. Status Displays the connection status of the WAN PPPoE connection. (“Down,” “Disabled,” “Connected,” etc.
FiOS Router User Manual Connection Type Displays the type of connection. Since this is PPPoE connection, “PPPoE” is displayed. MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic, sets the MTU at 1492. Other choices include “Automatic,” which sets the MTU according to the connection to the ISP, and “Manual,” which allows the MTU to be set manually.
5 Using Network Connections 5.9 WAN PPPoE 2 Connection Login User Name Enter the user name (provided by the ISP) in this text box. Login Password Enter the password (provided by the ISP) in this text box. Support Unencrypted Password (PAP) Password Authentication Protocol (PAP) is a simple, plain-text authentication scheme. The user name and password are requested by the networking peer in plain-text. PAP, however, is not a secure authentication protocol.
FiOS Router User Manual Internet Protocol Select one of the following Internet Protocol options from the “Internet Protocol” drop-down list: Obtain an IP Address Automatically This option is selected by default. Change only if required by the ISP. The server that assigns the FiOS Router with an IP address also assigns a subnet mask. Override the dynamically assigned subnet mask by selecting the “Override Subnet Mask” and entering a different subnet mask.
5 Using Network Connections 5.9 WAN PPPoE 2 Connection Default Route Click in this check box to define the connection as a the default route. Multicast - IGMP Proxy Default Click in this check box to enable the FiOS Router to issue IGMP (Internet Group Management Protocol) host messages on behalf of hosts the FiOS Router discovers through standard IGMP interfaces. IGMP proxy enables the routing of multicast packets according to the IGMP requests of local network devices asking to join multicast groups.
6 6.0 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 6.10 Introduction Overview Firewall Access Control Port Forwarding DMZ Host Port Triggering Remote Administration Static NAT Advanced Filtering Security Log Configuring Security Settings 99 © 2009 Verizon. All Rights Reserved.
The FiOS Router’s security suite includes comprehensive and robust security services: Stateful Packet Inspection, firewall, user authentication protocols, and password protection mechanisms. These features allow users to connect their computers to the Internet and without worrying about security threats. 100 © 2009 Verizon. All Rights Reserved.
FiOS Router User Manual 6.1 Overview This chapter covers the following security features: • Firewall - select the security level for the firewall. • Access Control - restrict access from the local network to the Internet. • Port Forwarding - enable access from the Internet to specified services provided by computers on the local network. • DMZ Host - configure a network host to receive all traffic arriving at the FiOS Router which does not belong to a known session.
6 Configuring Security Settings 6.2 Firewall 6.2 Firewall The FiOS Router’s firewall is the cornerstone of the FiOS Router’s security suite. It has been exclusively tailored to the needs of the residential/office user and is pre-configured to provide optimum security. The firewall provides both the security and flexibility home and office users seek.
FiOS Router User Manual will also be allowed to pass, regardless of its direction. For example, when accessing a website on the Internet, a request is sent out to the Internet for this site. When the request reaches the FiOS Router, the firewall identifies the request type and origin (HTTP and a specific computer in the local network, in this case). Unless the FiOS Router is configured to block requests of this type from this computer, the firewall allows this request to pass out onto the Internet.
6 Configuring Security Settings 6.2 Firewall The FiOS Router features three pre-defined firewall security levels: Maximum, Typical, and Minimum. The table below summarizes the behavior of the FiOS Router for each of the three security levels. Security Level Maximum Security Internet requests (incoming traffic) Local network requests (outgoing traffic) Blocked - No access to local network from Internet, except as configured in the Port Forwarding, DMZ host, and Remote Access screens.
FiOS Router User Manual Typical Security Blocked - No access to local network from Internet, except as configured in the Port Forwarding, DMZ host, and Remote Access screens. Unrestricted - All services are permitted, except as configured in the Access Control screen. Minimum Security Unrestricted - Permits full access from Internet to local network; all connection attempts permitted. Unrestricted - All services are permitted, except as configured in the Access Control screen.
6 Configuring Security Settings 6.3 Access Control 3. Click Apply to save changes. 6.3 Access Control Access control is used to block specific computers within the local network (or even the whole network) from accessing certain services on the Internet. For example, one computer can be prohibited from surfing the Internet, another computer from transferring files using FTP, and the whole network from receiving incoming email.
FiOS Router User Manual 2. Click Add. The “Add Access Control Rule” screen appears. Note: To block a service, click Add in the “Blocked” section of the Access Control screen. To allow outgoing traffic, click Add in the “Allowed” section of the screen. 3. If this access control rule applies to all networked devices, select Any from the “Networked Computer/Device” list box. If this rule applies to certain devices only, select User Defined and click Add.
6 Configuring Security Settings 6.4 Port Forwarding drop-down list. 5. If the rule will be active all the time, select Always from the “When should this rule occur?” drop-down list. If the rule will only be active at certain times, select User Defined and click Add. Then, add a schedule rule (for more details about schedule rules, see the “Advanced Settings” chapter of this manual). 6. Click Apply to save the changes. The Access Control screen will display a summary of the new access control rule.
FiOS Router User Manual To set up basic port forwarding: 1. Click the arrow next to “IP Address forward to or select from menu” to display a menu and either enter the IP address of the item to port forward from, or choose an item from the drop-down menu. 2. Click the arrow next to “Application to forward…” and select a preconfigured application from the drop-down menu. 3. Click Apply. The new port forwarding rule appears in the “Applied rules” table at the bottom of the screen.
6 Configuring Security Settings 6.5 DMZ Host that appears, enter the port number. If no port is identified, select “Same as Incoming Port.” 7. If this port will be active all the time, select “Always” from the “Schedule” drop-down list. If the rule will only be active at certain times, select “User Defined” and click Add. Then, add a schedule rule (for more details about schedule rules, see the “Advanced Settings” chapter of this manual). 8.
FiOS Router User Manual implications and protect it if necessary. To designate a local computer as a DMZ host: 1. Select DMZ Host from the left side of any Security screen. The “DMZ Host” screen appears. 2. Click in the “DMZ Host IP Address” check box, then enter the IP address of the computer to be designated as a DMZ host. Note that only one network computer can be a DMZ host at any time. 3. Click Apply. Click in the “DMZ Host IP Address” check box again to disable the DMZ host. 6.
6 Configuring Security Settings 6.7 Remote Administration to the host, since it is not part of a session. To resolve the conflict, a port triggering entry must be defined, which allows inbound traffic on UDP port 3333, only after a network host generated traffic to UDP port 2222. This results in accepting the inbound traffic from the gaming server, and sending it back to the network host which originated the outgoing traffic to UDP port 2222. To use port triggering: 1.
FiOS Router User Manual To access, select Remote Administration from the left side of any Security screen. The “Remote Administration” screen appears. 6.7a Telnet Telnet is used to create a command-line session and gain access to all system settings and parameters using a text-based terminal. Select the Telnet port to be used by clicking in the appropriate check box, then click Apply. 6.7b Web Management 113 © 2009 Verizon. All Rights Reserved.
6 Configuring Security Settings 6.8 Static NAT Web Management is used to obtain access to the FiOS Router’s GUI and gain access to all settings and parameters,using a web browser. Both secure (HTTPS) and non-secure (HTTP) access is available. Select the port to be used by clicking in the appropriate text box, then click Apply. Note: Telnet and Web Management remote administration access may be used to modify or disable firewall settings.
FiOS Router User Manual 2. Click Add. The “Add NAT/NAPT Rule” screen appears. 3. Select a source address from the “Specify Address” drop-down list in the “Local Host” row, or enter a IP address in the text box to the right. 4. Enter the public IP address in the “Public IP Address” text boxes. 5. Select the WAN connection type from the “WAN Connection Type” dropdown list. 6.
6 Configuring Security Settings 6.9 Advanced Filtering similar sets of rules controlled, and distinctions made between rules that apply to Internet and rules that apply to local network devices. To access, select Advanced Filtering from any Security screen. The “Advanced Filtering” screen appears. Two sets of rules can be configured: input rules and output rules. Following is a description of the set ordering for inbound and outbound packets. 6.
FiOS Router User Manual To add an advanced filtering rule, define the following rule parameters: 6.9c Matching To apply a firewall rule, a match must be made between IP addresses or ranges and ports. Use the “Source Address” and “Destination Address” drop-down lists to define the coupling of source and destination traffic. Port matching will be defined when selecting protocols.
6 Configuring Security Settings 6.10 Security Log 6.9e Logging Click in this check box to add entries relating to this rule to the security log. 6.9f Scheduler (When should this rule occur?) If advanced filtering needs to be active all the time, select Always from the “When should this rule occur?” drop-down list. If the rule will only be active at certain times select User Defined and click Add.
FiOS Router User Manual There are three kinds of events listed in the system log: Firewall Info, Firewall Setup, and System Log. 6.10c Event-Type The “Details” column displays more information about the packet or the event, such as protocol, IP addresses, ports, etc. The following are the available event types that can be recorded in the security log: • 802.1Q - a 802.1Q (VLAN) packet has been accepted. • Access control - a packet has been accepted/blocked because of an access control rule.
6 Configuring Security Settings 6.10 Security Log • DHCP response - the FiOS Router received a DHCP response (depends on the distribution) • DMZ network packet - a packet from a demilitarized zone network has been blocked. • Echo/Chargen/Quote/Snork protection - a packet has been blocked due to Echo/Chargen/Quote/Snork protection. • Error: No memory - a new connection has not been established because of lack of memory.
FiOS Router User Manual • FTP port request to 3rd party is forbidden (Possible bounce attack) a packet has been blocked. • ICMP Flood Protection - a packet has been blocked, stopping an ICMP flood. • ICMP protection - a broadcast ICMP message has been blocked. • ICMP redirect protection - an ICMP redirected message has been blocked. • ICMP replay - an ICMP (Internet Control Message Protocol) replay message has been blocked. • IGMP packet - an IGMP packet has been accepted.
6 Configuring Security Settings 6.10 Security Log • Parental control - a packet has been blocked because of parental control. • Passive attack on ftp-server: Client attempted to open Server ports - a packet has been blocked. • PPP Discover - a PPP discover packet has been accepted. • PPP Session - a PPP session packet has been accepted. • PPTP connection - a packet inquiring whether the FiOS Router is ready to receive a PPTP connection has been accepted.
FiOS Router User Manual Displays a textual description of the event. 6.10e Security Log Settings To view or change the security log settings: 1. Click Settings in the Security Log screen. The “Security Log Settings” screen appears. 2. Select the type of activities that will generate a log message: • Accepted Incoming Connections - activating this check box generates a log message for each successful attempt to establish an inbound connection to the local network.
7 7.0 7.1 7.2 Introduction Activating Parental Controls Rule Summary Using Parental Controls 124 © 2009 Verizon. All Rights Reserved.
The abundance of harmful information on the Internet poses a serious challenge for employers and parents alike - “How can I regulate what my employee or child does on the Internet?” The FiOS Router’s Parental Controls allow users to control and monitor Internet access on all locally networked devices. 125 © 2009 Verizon. All Rights Reserved.
7 Using Parental Controls 7.1 Activating Parental Controls 7.1 Activating Parental Controls To create a basic access policy for a computer on the FiOS Router’s network, click Parental Control from the top of the Home screen and follow these instructions: 1. The “Parental Control” screen appears. From the “Networked Computer/ Device” list box, select a computer/device, then click Add. The computer/ device appears in the “Selected Devices” list box. 2.
FiOS Router User Manual 3. Enter the URL address of a website and, if applicable, the embedded keyword within the website. Click Add. The websites and/or keywords selected will appear in the textbox to the right. If you make a mistake, or wish to delete a previously entered website/keyword, select it, then click Remove. 4. If needed, you can create a schedule for when you want the rule to be active, or inactive. In the “Create Schedule” section, select the affected days. 5.
7 Using Parental Controls 7.2 Rule Summary 6. If you want more precise control over the schedule, set up an hourly schedule by entering the start and end times in the appropriate text boxes. Make sure to specify AM or PM. Note: The hourly schedule only affects the days selected in step 5. For example, if you select Saturday and Sunday, a start time of 10 a.m., and an end time of 3 p.m., the scheduled time will be Saturday/Sunday, 10 a.m. to 3 p.m. 7.
8 8.0 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 Introduction Using Advanced Settings Utilities DNS Settings Network Settings Configuration Settings Time Settings Firmware Upgrade Routing Settings Configuring Advanced Settings 129 © 2009 Verizon. All Rights Reserved.
Advanced Settings cover a wide range of configurations available for the FiOS Router’s firmware and network.Changes to any of the Advanced Settings could adversely affect the operation of the FiOS Router and the local network, and should be made with caution. 130 © 2009 Verizon. All Rights Reserved.
FiOS Router User Manual 8.1 Using Advanced Settings To access the FiOS Router’s Advanced Settings, click Advanced at the top of the Home screen. Click Yes in the Warning screen, and the “Advanced” screen appears.
8 Configuring Advanced Settings 8.
FiOS Router User Manual 8.2 Utilities The first collection of Advanced Settings (beneath the Toolbox icon) are the Utilities settings. 8.2a Diagnostics The Diagnostics screen can assist in testing network connectivity. This feature pings (ICMP echo) an IP address and displays the results, such as the number of packets transmitted and received, round trip time, and success status. To diagnose network connectivity: 1. Click Diagnostics from the Advanced screen. The “Diagnostics” screen appears. 2.
8 Configuring Advanced Settings 8.2 Utilities 8.2b Restore Defaults If the FiOS Router’s factory default settings need to be restored (to build a new network from the beginning, for example), use the following procedure: 1. Click Restore Defaults in the Advanced screen. The “Attention” screen appears. 2. If needed, click Save Configuration File to save the FiOS Router’s current configuration to a file.
FiOS Router User Manual 8.2d MAC Cloning A MAC (Media Access Control) address is a hexadecimal code that identifies a device on a network. All networkable devices have a unique MAC address. When replacing another network device with the FiOS Router, the installation process can be simplified by copying the MAC address of the existing computer to the FiOS Router. To do this: 1. Click MAC Cloning in the Advanced screen. The “MAC Cloning” screen appears. 2.
8 Configuring Advanced Settings 8.2 Utilities 8.2f Users To manage individual users: 1. Click Users in the Advanced screen, which generates the “Users” screen. 2. Click New User, which generates the “User Settings” screen. 3. When adding a user, specify the following parameters: • Full Name - The user’s full name. • User Name - The name a remote user will use to access the home or office network. This entry is case-sensitive.
FiOS Router User Manual • E-mail Notification - Email notification can be used to receive indications of system events for a predefined severity classification. The available types of events are “System” or “Security” events. The available severity of events are Error, Warning, and Information. To configure email notification for a specific user: 1. Make sure an outgoing mail server has been configured in “System Settings”.
8 Configuring Advanced Settings 8.2 Utilities 8.2h Local Administration Clicking Local Administration in the Advanced screen generates the “Local Administration” screen. This screen allows the user to grant local Telnet access using a particular Telnet port. To use, select a Telnet port by clicking in the appropriate check box, then click Apply. 8.2i Remote Administration The FiOS Router’s Remote Administration capabilities are covered in detail in the chapter 6 of this manual. 138 © 2009 Verizon.
FiOS Router User Manual 8.3 DNS Settings The second section of the Advanced window is the DNS (Domain Name System) settings section, which includes “Dynamic DNS” and “DNS Server.” 8.3a Dynamic DNS Dynamic DNS creates a dynamic IP address that is aliased to a static hostname, allowing a computer on the network to be more easily accessible from the Internet.
8 Configuring Advanced Settings 8.3 DNS Settings Another Dynamic DNS screen appears. Configure the following parameters: Host Name Enter the full Dynamic DNS domain in this text box. Connection Select the connection with which to couple the Dynamic DNS service. Options include Broadband Connection (Ethernet), Broadband Connection (Coax), and WAN PPPoE. Provider Select the FiOS Router’s Dynamic DNS account provider from the drop-down list. User Name Enter the Dynamic DNS user name in this text box.
FiOS Router User Manual Dynamic DNS System Select one of the options from the drop-down list. Wildcard Select the “Wildcard” check box to allow any URL that includes the domain name (“here.yourhost.dyndns.org,” for example) to connect. Mail Exchanger Enter the mail exchange server address. This will redirect all emails arriving at the Dynamic DNS address to the mail server. Backup MX Select this check box to designate the mail exchange server to be a backup server.
8 Configuring Advanced Settings 8.3 DNS Settings 2. If the host was manually added to the DNS Table, its host name and/or IP address can be modified. Otherwise, only modify its host name. 3. Click Apply to save the changes. To remove a host from the DNS table, click the appropriate “Delete” icon in the Action column. The entry will be removed from the table. 8.3b DNS Server The Domain Name System (DNS) translates domain names into IP addresses, and vice versa.
FiOS Router User Manual DNS Table To view the list of computers stored in the DNS table, click DNS Server in the Advanced screen. The “DNS Server” screen appears. To add a new entry to the list: 1. Click Add DNS Entry in the DNS Server screen. The “DNS Entry” screen appears. 2. Enter the computer’s host name in the “Host Name” text box. 3. Enter the computer’s IP address in the “IP Address” text boxes. 4. Click Apply to save the changes. 143 © 2009 Verizon. All Rights Reserved.
8 Configuring Advanced Settings 8.4 Network Settings 8.4 Network Settings The Network Settings section of the Advanced screen includes settings that affect the FiOS Router’s network. 8.4a Network Objects Network objects is used to define a part of the FiOS Router’s network (a group of computers, for example) by MAC addresses, IP addresses, and/or host names.
FiOS Router User Manual 2. Click Add. The “Edit Network Object” screen appears. 3. Specify a name for the network object in the “Description” text box. 4. Click Add. The “Edit Item” screen appears. 5. Select the type of network object type from the “Network Object Type” list box. Options include IP address, IP Subnet, IP Range, MAC Address, Host Name, and DHCP Option. 6. Repeat to create other network objects, if needed. When finished, click Apply to save all created network objects. 145 © 2009 Verizon.
8 Configuring Advanced Settings 8.4 Network Settings 8.4b Universal Plug and Play (UPnP) To access the UPnP settings, perform the following: 1. Click Universal Plug and Play in the Advanced screen. The “Universal Plug and Play” settings screen appears. 2. Click in the “Allow Other Network Users to Control Wireless Broadband FiOS Router’s Network Features” check box to enable UPnP and allow UPnP services to be defined on any of the network hosts. 3.
FiOS Router User Manual 8.4c SIP ALG This screen allows the user to enable/disable SIP ALG. It is disabled by default. Do not enable this option unless instructed to do so by the ISP. 8.4d MGCP ALG This screen allows the user to enable/disable MGCP ALG. It is disabled by default. Do not enable this option unless instructed to do so by the ISP. 8.4e IGMP Proxy This screen allows the user to configure various IGMP proxy settings. 147 © 2009 Verizon. All Rights Reserved.
8 Configuring Advanced Settings 8.4 Network Settings IGMP Proxy (Enable/Disable) Activate or deactivate IGMP Proxy by clicking on the down arrow and selecting Enabled or Disabled. IGMP Version Select the IGMP Proxy version by clicking on the down arrow and selecting IGMPv1, IGMPv2, or IGMPv3. Fast Leave Activate or deactivate Fast Leave by clicking on the down arrow and selecting Enabled or Disabled. Robustness Select the level of robustness by entering a number greater than or equal to 1.
FiOS Router User Manual Persistent Join Interval Set the persistent join interval here. The entered time period (in seconds) must be between 1 and 25. 8.5e Port Forwarding Rules Port forwarding rules include a list of preset and user-defined applications and common port settings. These rules can be used in various security features, such as Access Control and Port Forwarding. New rules can be added to support new applications or existing ones can be edited when needed.
8 Configuring Advanced Settings 8.4 Network Settings 2. Click Add at the bottom of the screen. The “Edit Service” screen appears. 3. Name the service in the “Service Name” text box and, if needed, enter a description of the service in the “Service Description” text box, then click Add Service Ports. The “Edit Service Server Ports” screen appears. 4. Select a protocol from the “Protocol” drop-down list. To create a new protocol, select “Other.
FiOS Router User Manual 8.5 Configuration Settings This section includes settings that affect the FiOS Router’s configuration. 8.5a Configuration File Use the FiOS Router’s Configuration File feature to view, save, and load configuration files, which are used to backup and restore the FiOS Router’s current configuration. To do this: 1. Click Configuration File in the Advanced screen. The “Configuration File” screen appears. 2.
8 Configuring Advanced Settings 8.5 Configuration Settings 8.5b System Settings Clicking System Settings in the Advanced screen generates the “System Settings” screen, where various system and management parameters can be configured. 152 © 2009 Verizon. All Rights Reserved.
FiOS Router User Manual System Use the “System” section of this screen to configure the following two options: Wireless Broadband Router’s Hostname - Specify the FiOS Router’s host name by entering it into the this text box. The host name is also the FiOS Router’s URL address, so it can be entered here, rather than entering 192.168.1.1. Local Domain - Specify the network’s local domain by entering it into this text box.
8 Configuring Advanced Settings 8.5 Configuration Settings Management Application Ports This section allows the following management application ports to have their default port numbers to be changed: • primary/secondary HTTP ports • primary/secondary HTTPS ports • primary/secondary Telnet ports • secure Telnet over SSL ports Management Application SSL Authentication Options This section allows the user to access the FiOS Router’s GUI through a browser or Telnet as a secure socket layer (SSL) session.
FiOS Router User Manual Security Logging Use this section to configure the following security log options. Low Capacity Notification Enabled - Click in this check box to activate low capacity notification (works in tandem with “Allowed Capacity Before Email Notification” and “Security Log Buffer Size” options). Allowed Capacity Before Email Notification - Enter the percentage of security log buffer capacity reached to trigger an email notification.
8 Configuring Advanced Settings 8.5 Configuration Settings DHCP Timeout - Enter the amount of time (in seconds) before the FiOS Router stops attempting to establish a broadband DHCP connection. Number of Cycles - Enter the number of times the FiOS Router attempts to detect a broadband PPP and DHCP connection. Auto Detection Continuous Trying - Click in this check box to cause the FiOS Router to indefinitely search for a broadband connection. 8.
FiOS Router User Manual 8.6 Time Settings The Time settings section of the Advanced window features utilities that involve times, dates and schedules. 8.6a Date and Time To configure date, time, and daylight saving settings, perform the following: 1. Click Date and Time in the Advanced screen. The “Date and Time” screen appears. 2. Select the local time zone from the drop-down list. The FiOS Router can automatically detect daylight saving setting for selected time zones.
8 Configuring Advanced Settings 8.6 Time Settings To perform an automatic time update: 1. Click in the “Enabled” check box in the “Automatic Time Update” section. 2. Select the protocol to be used to perform the time update by selecting either the “Time of Day” or “Network Time Protocol” radio button. 3. Specify how often to perform the update in the “Update Every” text box. 4.
FiOS Router User Manual 2. Click Scheduler Rules in the Advanced screen. The “Scheduler Rules” screen appears. 3. Click Add. The “Set Rule Schedule” screen appears. 4. Enter a name for the rule in the “Rule Name” text box. 5. Specify if the rule will be active or inactive during the designated time period by clicking the appropriate “Rule Settings” radio button. 159 © 2009 Verizon. All Rights Reserved.
8 Configuring Advanced Settings 8.6 Time Settings 6. Click Add Rule Schedule. The “Edit Rule Schedule” screen appears. 7. Select or active or inactive days of the week by clicking in the appropriate text boxes. 8. If applicable, click New Hours Range Entry to define an active/inactive hourly range. The “Edit Hour Range” screen appears. Enter a start and end time in the appropriate text boxes. 9. Click Apply.
FiOS Router User Manual 8.7 Firmware Upgrade The FiOS Router offers a built-in mechanism for upgrading its firmware without losing custom configurations and settings. There are two methods for upgrading the firmware: • Upgrading from the Internet - use this method to upgrade the FiOS Router’s firmware by remotely downloading an updated software image file. • Upgrading from a local computer - use a software image file predownloaded to the computer’s disk drive to upgrade. 8.
8 Configuring Advanced Settings 8.7 Firmware Upgrade Manual Checking and Upgrading To manually upgrade the FiOS Router’s firmware: 1. Click Check Now in the Firmware Upgrade screen. 2. If a new version is available, click Force Upgrade. A download process will begin. When downloading is completed, a confirmation screen appears, asking whether to upgrade to the new version. 3. Click Apply. The upgrade process will begin and should take no longer than one minute to complete.
FiOS Router User Manual 2. In the “Upgrade From a Computer in the Network” section, click Upgrade Now. The “Upgrade From a Computer in the Network” screen appears. 3. Enter the path of the software image file, or press the “Browse” button to browse for the file, and click Apply. Make sure to only use files with an “rmt” extension when performing the firmware upgrade procedure. 4. When loading is completed, a confirmation screen appears, asking whether to upgrade to the new version. Click Apply.
8 Configuring Advanced Settings 8.8 Routing Settings 8.8 Routing Settings The final section of the Advanced screen is Routing settings, which includes Routing and IP Address Distribution. 8.8a Routing Access the routing table rules by clicking Routing in the Advanced screen. The “Routing” screen appears. Routing rules can be added, edited, or deleted from the Routing screen. To add a router, click New Route. The “Route Settings” screen appears.
FiOS Router User Manual determine when a route is used. • Gateway - Enter the FiOS Router’s IP address. • Metric - A measurement of the preference of a route. Typically, the lowest metric is the most preferred route. If multiple routes exist to a given destination network, the route with the lowest metric is used.
8 Configuring Advanced Settings 8.8 Routing Settings of time and simultaneously designates this IP address as “taken.” At this point, the host is configured with an IP address for the duration of the lease. The host can choose to renew an expiring lease or let it expire.
FiOS Router User Manual Editing DHCP Server Settings To edit the DHCP server settings for a device: 1. Click the appropriate icon in the “Action” column. The “DHCP Settings” screen for the device appears. 2. Select the “IP Address Distribution” from the drop-down list. Options include DHCP Server, DHCP Relay, or Disable. 3. Complete the following fields: • Start IP Address Range, End IP Address Range - determines the number of hosts connected to the network in this subnet.
8 Configuring Advanced Settings 8.8 Routing Settings determines the IP address associated with a network device. • Lease Time - each device will be assigned an IP address by the DHCP server for a limited time (“Lease Time”) when it connects to the network. When the lease expires, the server will determine if the computer has disconnected from the network. If it has, the server may reassign this IP address to a newlyconnected computer.
FiOS Router User Manual 2. Enter a host name for this connection. 3. Enter the fixed IP address to assign to the computer. 4. Enter the MAC address of the computer’s network card. 5. Click the Apply to save changes. Note: A device’s fixed IP address is actually assigned to the specific network card’s MAC address installed on the network computer. If this network card is replaced, the device’s entry in the DHCP Connections list must be updated with the new network card’s MAC address.
9 9.0 9.1 9.2 Introduction Router Status Advanced Status Monitoring the FiOS Router 170 © 2009 Verizon. All Rights Reserved.
The FiOS Router’s System Monitoring screens display important system information, including basic router settings, system log, key network device parameters and network traffic statistics. 171 © 2009 Verizon. All Rights Reserved.
9 Monitoring the FiOS Router 9.1 Router Status 9.1 Router Status Click System Monitoring at the top of the Home screen to display the “Router Status” screen, which displays the FiOS Router’s basic settings. 9.2 Advanced Status After selecting Advanced Status and clicking Yes in the Warning screen, the monitoring options appear: System Logging, Full Status/System wide Monitoring of Connections, Traffic Monitoring, Broadband Monitoring, and IGMP Proxy. 172 © 2009 Verizon. All Rights Reserved.
FiOS Router User Manual 9.2a System Logging Click System Logging in the Advanced Status screen to generate the “System Log” screen. The System Log displays a list of the most recent activities of the FiOS Router. 173 © 2009 Verizon. All Rights Reserved.
9 Monitoring the FiOS Router 9.2 Advanced Status 9.2b Full Status/System wide Monitoring of Connections 1. Click Full Status/System wide Monitoring of Connections in the Advanced Status screen (and click through the Warning screen) to generate the “Full Status/System wide Monitoring of Connections” screen, which features a table summarizing the monitored connection data. 2. Click Refresh to update the table, or click Automatic Refresh On to constantly update the displayed parameters. 174 © 2009 Verizon.
FiOS Router User Manual 9.2c Traffic Monitoring The FiOS Router constantly monitors traffic within the local network and between the local network and the Internet. To view up-to-the-second statistical information about data received from and transmitted to the Internet, and about data received from and transmitted to computers in the local network, click Traffic Monitoring in the Advanced Status screen. This generates the “Traffic Monitoring” screen. 9.
9 Monitoring the FiOS Router 9.2 Advanced Status 9.2e IGMP Proxy To monitor the FiOS Router’s IGMP Proxy, click IGMP Proxy. The “IGMP Proxy” screen appears. 176 © 2009 Verizon. All Rights Reserved.
10 10.0 Introduction 10.1 Troubleshooting Tips 10.2 Frequently Asked Questions Troubleshooting 177 © 2009 Verizon. All Rights Reserved.
This chapter lists a series of problems that may be encountered while using the FiOS Router, and offers techniques that may overcome these problems. Note that the techniques may not solve the problem (or problems). Also included are frequently asked questions. 178 © 2009 Verizon. All Rights Reserved.
FiOS Router User Manual 10.1 Troubleshooting Tips Accessing the FiOS Router if Locked Out If the FiOS Router’s connection is lost while making configuration changes, a setting that locks access to the FiOS Router’s GUI may have inadvertantly been activated. There are three common ways to lock access to the FiOS Router: Scheduler If a schedule has been created that applies to the computer over the connection being used, the FiOS Router will not be accessible during the times set in the schedule.
10 Troubleshooting LAN Connection Failure • Ensure the FiOS Router is properly installed, the LAN connections are correct, and the power is on. • Confirm the computer and FiOS Router are on the same network segment. If unsure, let the computer get the IP address automatically by initiating the DHCP function, then verify the computer is using an IP address within the default range (192.168.1.2 through 192.168.1.254).
FiOS Router User Manual Is the wireless option on by default on the FiOS Router? Yes. The FiOS Router’s wireless option is activated out of the box. Is the wireless security on by default when the wireless option is activated? Yes, with a unique 64-bit WEP (Wired Equivalent Privacy) key. Which connection speeds does the FiOS Router support? The Ethernet Internet connection supports 100 Mbps. The LAN Ethernet connections support 10/100 Mbps. The 802.
10 Troubleshooting How do I find out what IP address my computer is using? Windows 95, 98, 98SE, and Me - Select Start, Run, and type “winipcfg.” Press Enter. When the “Winipcfg” window appears, ensure your network device is selected. Windows NT, 2000, and XP - Select Start, Run and type “cmd.” Press Enter. When the command screen appears, type “ipconfig” and press Enter. Windows Vista - Click the Windows button and select Control Panel. In the Control Panel, click Network and Sharing Center.
FiOS Router User Manual I cannot access the FiOS Router’s Graphical User Interface? What should I do? If you cannot access the FiOS Router’s Graphical User Interface, make sure the computer connected to the FiOS Router is set up to dynamically receive an IP address. I have an FTP or Web server on my network. How can I make it available to users on the Internet? For a Web server, enable port forwarding for port 8088 to the IP address of the server and set up the Web server to receive on that port, as well.
A A.0 A.1 A.2 Introduction Traffic Priority Traffic Shaping Configuring Quality of Service 184 © 2009 Verizon. All Rights Reserved.
Quality of Service refers to the capability of a network device to provide better service to selected network traffic. This is achieved by shaping the traffic and processing higher priority traffic before lower priority traffic. The FiOS Router provides several different methods of configuring Quality of Service. 185 © 2009 Verizon. All Rights Reserved.
A Configuring Quality of Service A.1 Traffic Priority STOP! Do not change any Quality of Service settings unless instructed to do so by the ISP. A.1 Traffic Priority Traffic Priority manages and avoids traffic congestion by defining inbound and outbound priority rules for each device on the FiOS Router. These rules determine the priority that packets, traveling through the device, will receive. QoS parameters (DSCP marking and packet priority) are set per packet, on an application basis.
FiOS Router User Manual The matching of packets by rules is connection-based, known as Stateful Packet Inspection (SPI), using the FiOS Router’s firewall mechanism. Once a packet matches a rule, all subsequent packets with the same attributes receive the same QoS parameters, both inbound and outbound. Connection-based QoS also allows inheriting QoS parameters by some of the applications that open subsequent connections.
A Configuring Quality of Service A.1 Traffic Priority A.1a Setting Priority Rules To set priority rules: 1. Click Quality of Service in the Advanced screen. The “Traffic Priority” screen appears. This screen is divided into two identical sections, one for “QoS input rules” and the other for “QoS output rules,” which are for prioritizing the inbound and outbound traffic, respectively. Each section lists all the devices on which rules can be set.
FiOS Router User Manual 2. After choosing the traffic direction and the device on which to set the rule, click Add in the appropriate row. The “Add Traffic Priority Rule” screen appears. Set the following parameters: Source Address The source address of the packets sent to or received from the network object. To add an address: 1. Select “User Defined” from the drop-down list. The screen refreshes and an “Add” link appears. 2.
A Configuring Quality of Service A.1 Traffic Priority Protocol Choose a specific traffic protocol from the drop-down list, or add a new one. To add a new traffic protocol: 1. Select “User Defined” from the drop-down list. The screen refreshes and an “Add” link appears. 2. Click Add, and add a new protocol (see the “Advanced Settings” chapter to learn how to add a protocol). Note that clicking Add is equivalent to clicking New Entry in the Protocols screen.
FiOS Router User Manual A.2 Traffic Shaping Traffic Shaping is the solution for managing and avoiding congestion where the network meets limited broadband bandwidth. Typical networks use a 100 Mbps Ethernet LAN with a 100 Mbps WAN interface router, which is where most bottlenecks occur. A traffic shaper is essentially a regulated queue that accepts uneven and/or bursty flows of packets and transmits them in a steady, predictable stream so that the network is not overwhelmed with traffic.
A Configuring Quality of Service A.2 Traffic Shaping 2. Click Add. The “Add Device Traffic Shaping” screen appears. 3. Select the device for which the traffic will be shaped. The drop-down list includes all the FiOS Router’s devices, as well as the option to select all devices in each category (e.g., “All LAN Devices,” “All WAN Devices”). In this example, select the default WAN device option. 4. Click Apply. The “Edit Device Traffic Shaping” screen appears.
FiOS Router User Manual TCP Serialization Enable TCP Serialization from its drop-down list, either for active voice calls only or for all traffic. The screen will refresh, adding a “Maximum Delay” text box. This function allows the maximum allowed transmission time frame (in milliseconds) of a single packet to be defined. Any packet requiring a longer time to be transmitted will be fragmented to smaller sections.
A Configuring Quality of Service A.2 Traffic Shaping screen. To define a shaping class: 1. Click Add in the “Tx Traffic Shaping” section of the Edit Device Traffic Shaping screen. The “Add Shaping Class” screen appears. 2. Name the new class and click Apply. 3. Click the class name in the Edit Device Traffic Shaping screen to edit the shaping class. The “Edit Shaping Class” screen appears.
FiOS Router User Manual appropriate text box. Policy Select a QoS policy from the drop-down menu. Options include Priority, FIFO (First In, First Out), Fairness (balanced set), RED (Random Early Detection), and WRR (Weighted Round Robin). When should this rule occur? By default, the rule will always be active. However, scheduler rules can be configured to define time periods during which the rule is active. To learn how to configure scheduler rules, see the “Advanced Settings” chapter. A.
A Configuring Quality of Service A.2 Traffic Shaping A solution for such a situation is limiting the bandwidth of low-priority TCP connections (such as the file download). A.2d Differentiated Services Code Point Settings In order to understand what DSCP is, one must first be familiarized with the Differentiated Services model.
FiOS Router User Manual 2. To edit an existing entry, click the appropriate icon in the “Action” column. To add a new entry, click Add. In either case, the “Edit DSCP Settings” screen appears. 3. Configure the following parameters: DSCP Value (hex) - Enter the DSCP value as a hexadecimal value. 802.1p Priority - Select a 802.1p priority level from the drop-down list, zero being the lowest and seven the highest (each priority level is mapped to low/medium/high priority).
A Configuring Quality of Service A.2 Traffic Shaping unassigned value is zero. 4. Click Apply to save the settings. A.2e 802.1p Settings The IEEE 802.1p priority marking method is a standard for prioritizing network traffic at the data link/Mac sub-layer. 802.1p traffic is simply classified and sent to the destination, with no bandwidth reservations established. The 802.1p header includes a 3-bit prioritization field, which allows packets to be grouped into eight levels of priority.
FiOS Router User Manual 2. The eight 802.1p values are pre-populated with the three priority levels: Low, Medium, and High. These levels can be changed for each of the eight values in their respective drop-down lists. 3. Click Apply to save the settings. A.2f Class Statistics The FiOS Router provides accurate, real-time information on the traffic moving through the defined device classes.
B B.0 B.1 B.2 B.3 Introduction General LED Indicators Environmental Specifications 200 © 2009 Verizon. All Rights Reserved.
This appendix lists the FiOS Router’s specifications, including standards, cabling type, and environmental. Note that the specifications listed in this appendix are subject to change without notice. 201 © 2009 Verizon. All Rights Reserved.
B Specifications B.1 General B.1 General Model Number MI424WR rev. F and rev. F2 (FiOS Router) Standards IEEE 802.3x IEEE 802.3u IEEE 802.11b, g (Wireless) IP IP version 4 MoCA Two channels (WAN, LAN) WAN MoCA frequency: 975 MHz - 1025 MHz (single channel) LAN MoCA frequency: 1125 MHz - 1425 MHz (6 channel) Firewall ICSA certified Speed LAN Ethernet: 10/100 Mbps auto-sensing Wireless: 802.
FiOS Router User Manual B.2 LED Indicators Power, WAN Ethernet, WAN Coax, Internet, LAN Ethernet (4), LAN Coax, USB, Wireless, WPS B.3 Environmental Dimensions Size: 1.875” x 10” x 7.4” Weight: 2.175 lbs. Power External, 10V DC, 1.6A (Adapter Technology Co., Ltd.
C Notices 204 © 2009 Verizon. All Rights Reserved. C.0 C.1 C.2 C.3 C.
This appendix lists various compliance and modification notices, as well as the NEBS requirements and GPL. 205 © 2009 Verizon. All Rights Reserved.
C Specifications C.1 Regulatory Compliance Notices C.1 Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
FiOS Router User Manual Note: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. For questions regarding your product or the FCC declaration, contact: Actiontec Electronics, Inc. 760 North Mary Ave. Sunnyvale, CA 94085 United States Tel: (408) 752-7700 Fax: (408) 541-9005 C.
C Specifications C.4 GPL (General Public License) C.4 GPL (General Public License) This product includes software code developed by third parties, including software code subject to the enclosed GNU General Public License (GPL) or GNU Lesser General Public License (LGPL). The GPL Code and LGPL Code used in this product are distributed WITHOUT ANY WARRANTY and are subject to the copyrights of the authors, and to the terms of the applicable licenses included in the download.
