User's Manual

Troubleshooting
10.2 Frequently Asked Questions
10
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those made of wood, plaster, or glass.
How do I find out what IP address my computer is using?
Windows 95, 98, 98SE, and Me - Select Start, Run, and type “winipcfg.” Press
Enter. When the “Winipcfg” window appears, ensure your network device is
selected.
Windows NT, 2000, and XP - Select Start, Run and type “cmd.” Press Enter.
When the command screen appears, type “ipconfig” and press Enter.
Windows Vista - Click the Windows button and select Control Panel. In the
Control Panel, click Network and Sharing Center. In the “Network and Sharing
Center” window, click View Status. In the “Local Area Connection Status”
window, click Details.
My computer cannot connect to the Internet via MoCA. What should I
do?
First, check the connection, and make sure all cables are connected correctly.
Then make sure the NIM is still connected, and check the Ethernet connection
to the NIM from the computer. A computer cannot be connected directly via a
MoCA cable; it must go through a NIM to connect. The NIM converts the MoCA
signal to an Ethernet signal the computer can understand.
I used DHCP to configure my network. Do I need to restart my computer
to refresh my IP address?
No. Follow these steps to refresh the IP address:
Windows 95, 98, 98SE, and Me - Select Start, Run, type “winipcfg,” and press
Enter. Ensure the Ethernet adapter is selected in the device box. Press the
Release_all button, then press the Renew_all button.
Windows NT 4.0 and 2000 - Select Start, Run, type “cmd,” and press Enter. At
the DOS prompt, type “ipconfig /release,” then type “ipconfig /renew.”