GT724WG / Actiontec 54 Mbps Wireless DSL Gateway Model #: GT724-WG User Manual Version: 0.
Table of Contents 1 Introduction 1 Package Contents 1 Minimum System Requirements 2 Features 2 Getting to Know the Gateway 4 2 Setting Up the Gateway 7 Connecting a Computer to the Gateway 7 Installing Phone Filters 22 Setting Up the DSL Connection 26 3 Performing a Basic Setup 33 Basic Setup 33 Changing the User Name and Password 35 4 Using Advanced Setup 37 Accessing Advanced Setup 37 WAN IP Address 38 LAN IP Address 42 DHCP Server 42 Services Blocking 44 Website Blocking 45 Remote Management 46 Applic
Actiontec 54 Mbps Wireless DSL Gateway User Manual i 6 Using Utilities 67 Web Activity Log 67 System Log 68 DSL Settings 69 Restore Default Settings 70 Upgrade Firmware 70 7 Setting Up a Network 71 Ethernet 71 USB 76 Wireless 80 8 Troubleshooting 81 Troubleshooting 81 Frequently Asked Questions 82 a Reference 87 Locating Computer Information 87 Locating Windows Operating System Files 88 b Setting Up Static IP on the Computer 91 Windows 98 SE 91 Windows Me 94 Windows 2000 97 Windows XP 101 c Computer S
1 Introduction Thank you for purchasing the Actiontec 54 Mbps Wireless DSL Gateway. The Gateway is the simplest way to connect computers to a high-speed broadband connection. This easy-to-use product is perfect for the home office or small business. If you want to take your computing to the next level, the Actiontec 54 Mbps Wireless DSL Gateway is sure to be one of the keys to your success.
s TCP/IP network protocol installed on each computer Features s Plug-and-Play installation support for systems with Windows operating systems (98, 98SE, Me, 2000, and XP) s ADSL WAN port (RJ-11) s Compliant with full-rate ANSI T1.413 Issue 2, ITU G.992.1 (G.dmt) and G.992.2 (G.lite) standard s Auto-handshake for different ADSL flavors s USB 1.
PowerDSLInternetEthernetUSBWirelessPowerDSLInternetEthernet 1Wireless234USB1234 Power Light The Power light displays the Gateway’s current status. If the Power light glows steadily green, the Gateway is receiving power and fully operational. When the Power light flashes rapidly, the Gateway is initializing. If the Power light is not illuminated when the Power cord is plugged in and the Power switch is turned on, the Gateway has suffered a critical error and technical support should be contacted.
Power Port The Power port is used to connect the Power cord to the Gateway. N Warning: Do not unplug the Power cord from the Gateway during the reset process. Doing so may result in permanent damage to the Gateway. Power Switch The Power switch is used to power the Gateway on and off.
2 Setting Up the Gateway The instructions that follow parallel the steps contained in the Actiontec Installation Buddy™ , which provides a visual guide to setting up the Gateway. It is recommended the user run the Installation Buddy first, before attempting any other procedures. To set up the Gateway, it must be connected to a computer, and then configured.
10. Get the yellow Ethernet cable from the kit and plug one end into a yellow Ethernet port on the back of the Gateway, then click Next. 11. Plug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer. Click Next. ? Note: An Ethernet port looks similar to a phone jack, but is slightly larger. 13 Chapter 2 Setting Up the Gateway 12. Make sure one of the Ethernet lights on the front of the Gateway glows solid green. Click Next. 13.
20 Actiontec 54 Mbps Wireless DSL Gateway User Manual 12. Make sure the USB light on the front of the Gateway glows solid green. Click Next. 13. Get the black or gray DSL cable from the kit and plug one end into the gray Line port on the rear panel of the Gateway. Click Next. 21 Chapter 2 Setting Up the Gateway 14. Plug the other end of the black or gray DSL cable into the phone jack closest to the computer. Click Next. The Gateway is connected to a computer via USB.
26 Actiontec 54 Mbps Wireless DSL Gateway User Manual Setting Up the DSL Connection After connecting the Gateway and installing phone filters, the DSL connection must be configured. To do this: 1. Select one of the options in the “Select Connection” box: Auto Detect, Select from the list, or Manual Setup.Auto Detect - if selected, click Next. The DSL connection is automatically detected, and a series of informational screens will be displayed while the Gateway searches for the connection.
3 Performing a Basic Setup This chapter is a guide through a basic configuration setup of the Gateway for users who did NOT use the Actiontec Installation Buddy® to setup the Gateway. The basic setup includes instructions on how to connect the Gateway to the ISP and change the user name and password.To complete a basic setup, the user will need information provided by the ISP and access the Gateway’s Web Configurator. This information from the ISP is sometimes contained in a welcome letter or ISP worksheet.
To create or change the user name and password, controlling access to the Gateway’s Web Configurator screens, follow these instructions: 1. From the Setup/Configuration screen, select Admin Username/Password from the menu on the left side. 36 Actiontec 54 Mbps Wireless DSL Gateway User Manual 2. The “Change Admin Username/Password” screen appears. Enter a new user name (optional) in the “New Username” text box, then a password in the “New Password” text box.
4 Using Advanced Setup This section contains information concerning setting up the advanced features of the Gateway, such as wireless settings, remote management, and Web site blocking, using the Gateway’s Web Configurator. Accessing Advanced Setup To access the Web Configurator’s Advanced Setup screens: 1. Open a Web browser. In the “Address” text box type: http://192.168.0.1then press Enter on the keyboard. 2. The “Main Menu” screen appears. Select Setup/Configuration. 3.
Transparent Bridging Select this option to use the Gateway as a transparent bridge. This option should only be used if the Gateway is being used as a Modem to connect your computer to the Internet via a DSL connection. When the Gateway is being used as a transparent bridge, it does not provide any firewall security. Obtain an IP Address through PPPoE or PPPoA Select one of these options to allow the Gateway to use the Point-to-Point over Ethernet (PPPoE) or Pointto-Point over ATM (PPPoA) protocol.
LAN IP Address Selecting LAN IP Address in the “Configuring the Advanced Settings” screen generates the “LAN IP Address” screen. The values in the “Device IP Address” and “Device LAN Netmask” text boxes are the IP address and Subnet mask of the Gateway as seen on the network. These values can be modified for your LAN network, but Actiontec recommends keeping the default factory settings (IP address 192.168.0.1 Subnet mask 255.255.255.0).
Domain Name “Domain Name” allows a network administrator to enter a domain name if the network is being used in a domain environment. DNS (Dynamic or Static) These options designate the type of DNS server provided by the ISP. If the ISP provided DNS server information, select the type here. If not, leave as is. DNS Server 1 “DNS Server 1” is the primary DNS server provided by the ISP. If the ISP provided DNS server information, enter it here. If not, leave the text box intact.
? Note: Before Remote Management can be activated, the administrator password must be set. To do this, go to the Setup screen and select Change Admin Password. Follow the instructions in the subsequent screens. 47 Chapter 4 Using Advanced Setup Application Layer Gateway and Port Forwarding Selecting Application Layer Gateway in the “Configuring the Advanced Settings” screen generates the “Application-Level Gateway (ALG) and Port Forwarding” screen.
Medium If Medium is selected in the “Firewall Security Level” screen, the services listed at the bottom of the screen (HTTP, FTP, POP3, SMTP, IMAP, IMAPv3, DNS, IPSEC IKE, IPSEC ESP, HTTPS, and NNTP) are allowed to pass through the firewall. Additionally, the user can click in the appropriate check box to allow or deny access for a particular service (check mark in the check box to allow; blank check box to deny). All services not listed are denied access.
? Note: Activating UPnP presents a slight security risk. After finishing with the hardware or software using UPnP, Actiontec recommends deactivating UPnP. Time Zone Selecting Time Zone in the “Configuring the Advanced Settings” screen generates the “Time Zone” screen. In this screen, select the time zone in which the Gateway is being used.
Selecting the security option “WEP” in the Wireless Settings screen generates the “WEP Key” screen. Here, the authentication type, encryption level, and WEP keys are entered to activate WEP (Wired Equivalent Privacy) security encryption for the wireless network. Authentication Type - There are three authentication types: Open, Shared, and Both. Open authentication allows any wireless-enabled device to recognize the network, even if the WEP key is invalid.
Wireless MAC Authentication Selecting Wireless MAC Authentication in the “Wireless Settings” screen generates the “Wireless MAC Authentication” screen. This feature allows the user to control the wireless LAN network by denying or allowing wireless access by specifying the MAC address of the wireless client(s) allowed or denied access on the wireless network.After changing settings, click Next or Back to continue, or Save and Restart to make all changes permanent.
5 Viewing the Gateway’s Status After configuring the Gateway, settings can be viewed by selecting Status in the Web Configurator’s Main Menu. In the menu on the left side, there are other Status options available: Routing Table, ARP Table, WAN Status, LAN Status, and Active User List.No settings (other than connecting or disconnecting from the Internet) can be changed from the Current Status screen. General Status After configuring the Gateway, settings can be viewed by selecting Status in the Main Menu.
Displays the Domain Name Server address(es) the ISP assigned to the Gateway. LAN - IP Address Displays the Local Area Network’s (LAN) IP address. LAN - Net Mask Displays the subnet mask address configured for the LAN IP address. LAN - DHCP Server Displays the state of the DHCP Server (On or Off). 63 Chapter 5 Viewing the Gateway’s Status In the menu on the left side, there are other Status options available: Routing Table, ARP Table, WAN Status, LAN Status, and Active User List.
6 Using Utilities To access the Gateway’s Web-based Utilities, select Utilities from the Web Configurator’s Main Menu screen. The “Utilities” screen appears. From this screen, the Web activity and system log can be viewed, the DSL settings changed, the Gateway’s factory default settings restored, and the Gateway’s firmware upgraded. Web Activity Log The Web Activity Log provides information about the Web sites each computer on the Gateway’s network has visited.
Pressing this button saves any changes to the System Log screen and causes the Save and Restart screen to appear. Save Log As Pressing this button allows the user to save a log as a file. DSL Settings To access DSL Settings, select DSL Settings from the “Utilities” screen. The Gateway’s VPI, VCI, Mode, and QoS (Quality of Service) settings can be changed from this screen. Actiontec recommends not changing these values without first consulting the ISP.
7 Setting Up a Network Other computers can be connected to the Gateway to form a network, which allows the computers to transfer files, communicate with each other, and share an Internet connection. The networked computers can be connected to the Gateway in three ways: Ethernet, USB, or wirelessly. Ethernet 1. Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy starts automatically. Wait until the following screen appears, read the on-screen instructions, then click Next.
? Note: If the first computer connected to the Gateway is connected via USB, no other computers can be connected in this manner. Connect additional computers via Ethernet (see page 71). 1. Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy starts automatically. Wait until the following screen appears, read the on-screen instructions, then click Next. 2. Read the instructions, select Additional Computers by clicking on the appropriate check box, then click Next.
8 Troubleshooting This chapter contains a list of problems that may be encountered while using the Gateway, and techniques to solve them. Note that these techniques may not be successful in all cases. Also included is a list of frequently asked questions. Troubleshooting Cannot Use the Internet Physical Connections Ensure the Gateway’s Power light is on, as well as the appropriate lights for any active connections (Ethernet, USB, Wireless).
This section contains a list of questions concerning the Gateway, and answers to the questions. General I have run out of Ethernet ports on my Gateway. How do I add more computers? Plugging in an Ethernet hub or switch can expand the number of ports on the Gateway. Connect a standard Ethernet cable from the “Uplink” port of the new hub or switch to an Ethernet port on the Gateway, then connect additional computers to the Ethernet hub or switch.
The physical environment around the Gateway can have a varying effect on wireless signal strength and quality. The more dense an object, the greater the interference. Concrete or metal reinforced structures will cause a higher degree of signal loss than those made of wood, plaster, or glass. I have an Apple computer that uses the Airport wireless device. Is this device compatible with the Gateway? Yes, the Apple Airport system complies with the 802.11b and 802.11g standards.
For a Web server, enable port forwarding for port 8080 to the IP address of the server and set up the Web server to receive on that port, as well. (Configuring the server for static IP address use is recommended.) For an FTP server, enable port forwarding for port 21 to the IP address of the server. (Configuring the server for static IP address use is recommended.
a Reference This appendix contains information about various topics, including accessing information about your Windows computer. Locating Computer Information The following procedure is valid for computers running Windows 98 SE, Me, NT 4.0, 2000, and XP. 1. From the desktop, right-click on My Computer. 2. Select Properties from the menu that appears. 3. When the “System Properties” window appears, select General.
4. In the “Named” text box, enter: *.cab 5. Click the down arrow next to the “Look In” text box and select My Computer from the list that appears. 6. Click Find Now. 7. When the search is complete, note the directory path that appears most often in the “In Folder” column. For example: C:\WINDOWS \SYSTEM. 8. The Windows operating system files are located in this directory. Write down the directory path for future reference. 9. Close the Find: All Files window. Windows Me, 2000 1.
8. The Windows operating system files are located in this directory. Write down the directory path (followed by “i386”) for future reference. 9. Close the Find: All Files window. 90 Actiontec 54 Mbps Wireless DSL Gateway User Manual Windows XP 1. From the desktop, click Start. 2. Select Search, then For Files and Folders. 3. The “Search Results” window appears. In the panel at left titled “What do you want to search for?”, click All files and folders. 4.
b Setting Up Static IP on the Computer To communicate with the Gateway from a computer on the network (to use the Web Configuration Utility, for example), the user may have to switch the IP address settings from DHCP-enabled to static IP, so that the computer and the Gateway are on the same network subnet. To set up static IP on a computer, select the operating system and follow the instructions. ? Note: The following procedures are based on the Gateway’s factory default IP address.
12. The “System Settings Change” window appears, asking whether the computer should be restarted. Click Yes. The computer restarts. It is now set up with a static IP address, allowing access to the Gateway’s Web Configurator utility (as shown in chapters 3, 4, 5, and 6). Windows Me 1. From the desktop, click on the Start button in the lower left corner. 2. From the menu that appears, select Settings. 95 Appendix b Setting Up Static IP on the Computer 3. Another menu appears. Select Control Panel. 4.
99 Appendix b Setting Up Static IP on the Computer 5. In the “Network and Dial-up Connections” window, double-click Local Area Connection. A number may be displayed after the Local Area Connection. If more than one Local Area Connection is listed, locate the one that corresponds to the network card installed in the computer by finding the name of the network card in the Device Name column. 6. The “Local Area Connection Status” window appears. Select General, then click Properties.
6. In the “This connection uses the following items” list box, double-click Internet Protocol (TCP/IP). 7. The “Internet Protocol (TCP/IP) Properties” window appears. 104 Actiontec 54 Mbps Wireless DSL Gateway User Manual 8. In the General tab, make sure the circle next to “Use the following IP Address” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone. 9. Enter the following address in the “IP Address” text box: 192.168.0.
c Computer Security The Internet is a giant network of computers located all over the world. When a computer is connected to the Internet, it can exchange information with any other computer on the Internet. This allows a computer user to send e-mail, surf the World Wide Web, download files, and buy products and services online, but it also makes the computer vulnerable to attack from persons intent on doing harm.
E-Mail Attachments Never run a program received as an attachment to an E-mail message unless the program is known to be safe. A program from an unknown source can delete all the files on the computer’s hard disk or install a “back door” software application that lets people on the Internet gain access to the computer without permission. Internet Browsers Always exit the Internet browser (Internet Explorer or Mozilla Firefox, for example). Never “minimize” the browser or leave it open in the background.
d Specifications General Model Number GT704-WG (54 Mbps Wireless DSL Gateway) Standards IEEE 802.3 (10BaseT)IEEE 802.3u (100BaseTX)IEEE 802.11g (Wireless)G.dmtG.litet1.413RFC 1483, 2364, 2516 Protocol LAN - CSMA/CDWAN - PPP, DHCP, Static IP WAN Full-rate ADSL Interface LAN 10/100 RJ-45 switched ports (4)USB port Speed LAN Ethernet: 10/100 Mbps auto-sensingWireless: 802.
LED Indicators Power, DSL, Internet, Ethernet (4), USB, Wireless Environmental Power External, 12V DC, 600mA Certifications FCC Class B, FCC Class C (part 15, 68), CE Mark Commercial, UL Operating Temperature 0º C to 40º C (32º F to 104º F) Storage Temperature -20º C to 70º C (-4º F to 158º F) Operating Humidity 10% to 85% (non-condensing) Storage Humidity 5% to 90% (non-condensing) ? Note: Specifications are subject to change without notice.
e Glossary Access Point A device that allows wireless clients to connect to one another. An access point can also act as a bridge between wireless clients and a “wired” network, such as an Ethernet network. Wireless clients can be moved anywhere within the coverage area of the access point and remain connected to the network.
A method preventing users outside the network from accessing and/or damaging files or computers on the network. Gateway A central device that manages the data traffic of the network, as well as data traffic to and from the Internet. IP (Internet Protocol) Address A series of four numbers separated by periods identifying a unique Internet computer host. ISP Gateway Address An IP address for the Internet router. This address is only required when using a cable or DSL modem.
WiFi Alliance (Wireless Fidelity Alliance) An industry group that certifies cross-vender interoperability and compatibility of IEEE 802.11b/g wireless networking products and promotes the standard for enterprise, small business, and home environments. WLAN (Wireless Local Area Network) A group of computers and other devices connected wirelessly in a small area. 114 Actiontec 54 Mbps Wireless DSL Gateway User Manual This page left intentionally blank.
f 115 Actiontec 54 Mbps Wireless DSL Gateway User Manual 116 2. When the “TCP/IP” window appears, select Edit from menu bar, then select User Mode. 3. When the “User Mode” window appears, select Advanced, then click OK. 4. In the “TCP/IP” window, select Ethernet from the “Connect via” drop-down list. 5. Select Using DHCP Server from the “Configure” drop-down list. 6. Ensure the “Use 802.3” option is not checked. 7. Disregard any addresses in the IP Address text boxes.
Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Limited Warranty Hardware: Actiontec Electronics, Inc., warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials, under normal use and service, for twelve (12) months from the date of purchase from Actiontec Electronics or its authorized reseller.
Actiontec Electronics, Inc. 760 North Mary Avenue Sunnyvale, CA 94086 Actiontec Electronics shall not be responsible for any software, firmware, information, memory data, or Customer data contained in, stored on, or integrated with any products returned to Actiontec Electronics for repair, whether under warranty or not.
Governing Law: This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods.
