User's Manual

5. Troubleshooting

USB Bluetooth Wireless Module

If you still encounter some problems while installing the Bluetooth utility and driver software

or you want to confirm whether your software is installed properly or not, we have listed the

procedure for checking the various components after you have installed the software. In

section below, we have listed the various problems that you may encounter during the

installation and have also listed the possible solution.

Procedure to check the various properties of card after installation under Windows:

Please check the followings if you encounter some problem while installing the Bluetooth

utility and driver software.

Right click on My Computer and the select Properties. Select the Device Manager and

expand the Universal Serial Bus controllers. You will find USB Bluetooth Wireless Module

(Bluetooth by HP) without yellow band if it is installed successfully. If you see the yellow

band on the Bluetooth by HP, you may reinstall the driver and make sure specific the right

location of driver.