User's Guide

TROUBLESHOOTING
PROBLEM
SOLUTION
IR remote inoperative
 Verify that the batteries in the remote are fresh.
 Verify that the remote sensor eye is not obstructed.
Disc won't play
 Insert a disc with the label side facing upwards.
 Check the type of disc you put into disc tray. This
DVD only plays DVD, audio CD and Mp3.
 Both the unit and the disc are coded by region. If the
regional codes don’t match, the disc can’t be played.
Play starts, but then stops
immediately
 The disc is dirty. Clean it.
 Condensation has formed. Allow player to dry out.
No sound or distorted
sound
 Make sure your DVD is connected properly. Make
sure all cables are securely inserted into the
appropriate jacks.
 If you are using the 2-channel IR headphones, make
sure you turn on the IR headphone power, make sure
the correct channel (A-B) is selected.
 Make sure the Modulator is ON and the proper
Frequency has been selected. Make sure that unit is
set to M1 when using Single Channel Headphones.
Can’t advance through a
movie
 It can’t advance through the opening credits and
warning information that appear at the beginning of
movies because the disc is programmed to prohibit
that action.
Not allowed at the
moment
 The feature or action cannot be completed at this
time because:
1. The disc’s software restricts it.
2. The disc’s software doesn’t support the feature
(e.g., angles)
3. The feature is not available at the moment.
4. 4 requested a title or chapter number that is out of
range.
Picture is distorted
 The disc might be damaged. Try another disc.
 It is normal for some distortion to appear during
forward or reverse scan.
No forward or reverse scan
 Some discs have sections that prohibit rapid
scanning or title and chapter skip.
 If you try to skip through the warning information and
credits at the beginning of a movie, you won’t be able
to. This part of the movie is often programmed to
prohibit
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