Manual

www.acti.com
Firmware User’s Manual V6.09.45
122
IR light reflection
Make sure the dome or bullet cover is tightly mounted; Reduce the AE reference target
in Auto Exposure mode; Reduce the Exposure Gain in Manual Exposure mode
Streaming Quality Troubleshooting
Frame Rate Too
Low at Night
In auto exposure mode, set the Slowest Auto Shutter Speed to be not slower than the
interval of frames; In manual exposure mode, set the Shutter Speed to be not slower
than the interval of frames
Latency
Use dual stream (stream 1 for recording, stream 2 for live view); Lower the bitrate;
Lower the resolution (if acceptable for user); Check the cable quality; Make sure to use
industrial grade switches and routers; Check the NVR server & client PC requirements
from NVR manual
Jitter
Use the NVR that has the video smoothening algorithm for live view and playback
Dropped Frames
Use the Playback function of NVR – use frame-by-frame validation of jitter-looking
sections, to see if any frames are dropped; To troubleshoot the data switch/router and
VMS computer, you may also ask for assistance from technical support team of
camera manufacturer