User manual

www.acti.com
MobileGo!
13
Things you need to know before you start
Mobile Server service is a web service working with an NVR Server. Please make sure the
NVR Server is working properly, and port connection is free from firewall or other barriers.
Otherwise, thumbnails or video traffic may be blocked out and unable to be displayed.
NVR Server configuration should still go through NVR Workstation / Web client and is NOT
included in Mobile Server.
Mobile Server doesn‟t support audio functions, so before users start to run the system, please
disable “Audio In” for every single channel.
MobileG0! doesn‟t support auto reconnection of video streaming, so file recording length is
recommended to be 2-min or shorter.
Please enable PTZ function in ActiveSetup for PTZ cameras. Otherwise, PTZ and
Go-to-present functions are not applicable.
Please disable PTZ function in ActiveSetup for non-PTZ cameras. Otherwise, PTZ and Present
icons will be displayed while live video is streaming.