Specifications

© 2005 ACT LABS Ltd. All rights reserved. ACT LABS is a trademark of ACT LABS Ltd.
All other trademarks are the property of their respective owners
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CUSTOMER SATISFACTION, WARRANTY AND RETURN INFORMATION
Your satisfaction is our top priority. If you are not 100% satisfied with your ACT
LABS product, you may return it for a replacement or refund within 30 days of the
delivery date.
NOTE: This return policy is only in effect for merchandise purchased from www.act-
labs.com. Products purchased from our retail partners shall abide by the return
policies of the retailer.
Your ACT Labs Product is warranted against defects in materials and workmanship
for 90 days from the delivery date of the product.
ALL returns, for any reason, must be pre-authorized by ACT LABS and be accompanied
by a Return Merchandise Authorization (RMA) number.
To obtain an RMA number for technical reasons, contact our Technical Support staff
at
[e-mail]
To obtain an RMA number for non-technical reasons, contact our Sales staff at
[e-mail]
If any product is returned to ACT LABS without an RMA number, then ACT LABS has
the right to refuse acceptance of the items and send the product back to the
customer freight collect.
ACT LABS is not responsible for any damages that happen to occur during shipping
or as a result of improper packaging. ACT LABS reserves the right to deduct 20%
from any applicable refund if goods are received damaged.
This does NOT include returns resulting from the customer's inability to install
or use any ACT LABS product, drivers, or bundled software owing to computer or
game-console hardware or software misconfiguration, defect, or other
incompatibility with the ACT LABS product, drivers, or bundled software.
The customer is responsible for all shipping costs back to our return centers or
repair facilities.
TECHNICAL SUPPORT
If you require help installing or troubleshooting your ACT Labs staff by email or
telephone.
Email: [e-mail]
Hours of operation are Monday to Friday, 9:00 am to 5:00 PM, Pacific Standard Time.
(GMT -8)