Version 1.2 11-2005 Unit 1008, 10th Floor, Hongkong International Trade and Exhibition Centre 1 Trademart Drive, Kowloon Bay, Hong Kong Tel: +852 2796 7873 Fax: +852 2796 1286 Email: info@acs.com.hk Website: www.acs.com.
Contents 1. Driver Installation .................................................................................................................... 3 1.1 Driver Auto-Download (with Internet Connection) .............................................................................. 3 1.2 Microsoft Windows Update ................................................................................................................. 5 1.3 Windows Driver Installer .....................................................
Automatic and Windows Update Driver Installation 1. Driver Installation Drivers are available from the ACR38 Software Development Kit CD-ROM or from the ACS Drivers Download website, http://www.acs.com.hk/Download.asp. Drivers can also be installed online for Windows XP and Windows Update for Windows XP and 2000. It is strongly recommended that the user installs/uninstalls the driver by using device driver installer. 1.
Automatic and Windows Update Driver Installation 2. Leave the “Install software automatically (Recommended)” option selected then click “Next >”. 3. Please wait while the wizard searches the driver for your device. Advanced Card Systems Ltd. Unit 1008, 10th Floor Hongkong International Trade and Exhibition Centre 1 Trademart Drive, Kowloon Bay, Hong Kong ACR38 Series Installation Guide Tel: +852 2796 7873 Website: www.acs.com.hk Fax: +852 2796 1286 Email: info@acs.com.
Automatic and Windows Update Driver Installation 4. Please wait while the wizard installs the driver. 5. Click “Finish” to close the wizard. 1.2 Microsoft Windows Update It performs update to system components ALREADY installed on the computer. The user has to make the first installation either manually or through automatic driver download. Once the driver information exists in Windows database, Windows Update will look for its update and download it if driver update exists.
PC/SC Driver Installation 1.3 Windows Driver Installer Please download the latest driver installer from the ACS Drivers Download website, http://www.acs.com.hk/Download.asp. 1.3.1 How to Install There are two sets of device driver for Windows: PC/SC Driver and ACS Synchronous API driver (Proprietary Driver). A. PC/SC Driver Installation A.1 Windows XP/2000 1. Run the “SETUP.EXE” and the “PC/SC Driver Installation Wizard” window will open, and then click on “INSTALL”.
PC/SC Driver Installation 5. When you are prompted that the Operation is Complete, click “FINISH”. A.2 Windows 98/ME 1. Run the “SETUP.EXE” and the “PC/SC Driver Installation Wizard” window will open, and then click on “INSTALL”. To check on the driver version or read installation tips, click on “VIEW README”. 2. When prompted whether you want to install the drivers, click “Yes”. 3. Please disconnect the reader from your PC if you haven’t done so. Then click “OK”. 4.
PC/SC Driver Installation 5. The driver installer will automatically install the Microsoft Smart Card Base Components. Click “Yes” to accept license agreement. Note: PC/SC components are already installed on Windows XP/2000 so you will not encounter this instruction during installation. 6. When asked to restart the computer, click “Yes” to complete the installation. Advanced Card Systems Ltd.
ACS Synchronous API Driver (Proprietary Driver) Installation B. ACS Synchronous API driver (Proprietary Driver) Installation B.1 Windows XP/2000 1. Run the driver “SETUP.EXE” and the “Proprietary Driver Installation Wizard” window will open, click “INSTALL”. To check the driver version or read installation tips, click on “VIEW README”. 2. When prompted whether you want to install the drivers, click “Yes”. 3. Please disconnect the reader from your PC if you haven’t done so. Then click “OK”. 4.
ACS Synchronous API Driver (Proprietary Driver) Installation 6. On “Hardware Installation” window, you are prompted with the following message: “… has not passed Windows Logo testing to verify its compatibility with Windows XP.” Click “Continue Anyway”. The drivers are tested and should work correctly with Windows. 7. Click “Finish” when the dialog shows that the installation has finished. 8. On the “Information” window, you may now click the “OK” button. 9.
ACS Synchronous API Driver (Proprietary Driver) Installation B.2 Windows 98/ME 1. Run the driver “SETUP.EXE” and the “Proprietary Driver Installation Wizard” window will open, click “INSTALL”. To check the driver version or read installation tips, click on “VIEW README”. 2. When prompted whether you want to install the drivers, click “Yes”. 3. Please disconnect the reader from your PC if you haven’t done so. Then click “OK”. 4. Connect the ACR38 device into an available USB port.
How to Check your Installation 1.3.2 How to Check your Installation To check if you have properly installed your ACR38 smart card reader, you can either make use ACS Diagnostic Tool – QuickView or the Device Manager in MS Windows to check the status. A. Using ACS Diagnostic Tool - QuickView ACS QuickView is available at the ACS Card Utility/Tool Download website, http://www.acs.com.hk/CU.asp. Connect the ACR38, ACR38T or ACR38DT to your PC. Run QuickView.exe.
How to Check your Installation For ACS Synchronous API driver (Proprietary Driver) The Windows Device Manager should list the ACR38 USB Smart Card Reader (Proprietary Mode) under the Universal Serial Bus controllers’ device type. Windows 98SE/ME ACS Driver Installer To start the Device Manager on Windows 98/ME, select Start → Settings → Control Panel. Double-click on System, and then click the Device Manager tab.
How to Update and Uninstall Drivers 1.3.3 How to Update Driver updates are available from our Drivers Download website, http://www.acs.com.hk/Download.asp. Same thing on how to install the device driver, simply run the “SETUP.EXE” of the driver installer and follow the on-screen instructions. No need to uninstall current driver installed. 1.3.4 How to Check your Update To check if you have successfully updated the device driver, check the driver version on the Device Manager. To do this: 1.
How to Update and Uninstall Drivers 4. When asked to restart the computer, click “Yes”. 1.3.6 How to Check your Uninstall To check if you have properly uninstalled your device, run the ACS QuickView, and then click on “Initialize”. This Diagnostic Tool will list all installed ACS Readers (either ACS Synchronous API driver (Proprietary Driver) or PC/SC Driver). Advanced Card Systems Ltd.
Troubleshooting 2. Troubleshooting Q1: What interface do the ACR38 readers support? The ACR38, ACR38T and ACR38DT are available on USB interface only. Q2: I get no response from my USB Reader. The USB drivers provided by ACS will work for the following Operating Systems: Windows 98, Windows ME, Windows 2000 and XP. The USB reader will not run under: DOS, Windows 95, and Windows NT. Please check if your USB port is functioning properly. It is possible that there is a physical damage with your USB port.
Support 3. Support Support is available from the Technical Support website, http://www.acs.com.hk/contactTechSupport.asp or email us at info@acs.com.hk. Hong Kong Headquarters: Unit 1008, 10th Floor Hongkong International Trade and Exhibition Centre 1 Trademart Drive, Kowloon Bay Hong Kong Tel: +852 2796 7873 Fax: +852 2796 1286 Advanced Card Systems Ltd.