Installation guide

Troubleshooting
Q7: Found New Hardware dialog appears every time I start WINDOWS.
Cause: Your computer has been installed with "Proprietary Driver" for a Serial PnP Reader.
Windows will prompt the screen below:
Solution: Simply click the “Cancel” button to close the prompt. Or to avoid the "Found New
Hardware" dialog from appearing, do not connect the reader until the WINDOWS is fully
started.
Q8: Does ACR30 driver supports Auto-Download (for PC/SC or ACS Synchronous API driver
(Proprietary Driver)?
No.
Q9: Does ACR30 driver supports Microsoft Windows Update (for PC/SC or ACS
Synchronous API driver (Proprietary Driver)?
No.
ACR30 Series Installation Guide Page 21 of 28
Advanced Card Systems Ltd.
Unit 1008, 10th Floor
Hongkong International Trade and Exhibition Centre
1 Trademart Drive
, Kowloon Bay, Hong Kong
Tel: +852 2796 7873 Fax: +852 2796 1286
Website: www.acs.com.hk Email: info@acs.com.hk