TQ600 User Manual Proximity Badge Terminal Fingerprint Terminal
FCC Warning: Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Declaration Of Conformity According To EMC Directive 89/336/EEC We declare under our sole responsibility that the U600 Finger Print reader and/or U600P Proximity reader and/or data recording equipment to which this declaration relates are in conformity with the following standards: EN61000-6-1, EN55022-2006, EN55024-1998+A1:2001+A2:2003. I, the undersigned, hereby declare that the equipment specified above conforms to the above directive and standards.
Contents Getting Started ......................................................... 1 Terminal Configurations.....................................................................2 Operator Panel LEDs ..........................................................................3 Menu Tree.................................................................. 4 Basic Concepts ......................................................... 8 User Enrollment: Fingerprints.....................................................
Password Verification ................................................................. 27 Enrolling – Proximity Terminals ..............................29 Proximity Card Enrollment.......................................................... 29 Password Enrollment ................................................................. 30 Proxmity Card & Password Enrollment ...................................... 32 Prvilege Levels ........................................................
Review All Attendance Records ......................................................51 Review Individual Attendance Records ..........................................52 Browsing Attendance Records ........................................................53 Cleaning the TQ600................................................. 55 Troubleshooting ...................................................... 56 Appendix.................................................................. 58 USB Flash Drive Management .....
1 Getting Started Important! Do not attempt to service the TQ600 yourself. Opening the terminal will void the warranty. Always follow the instructions in the user guide. • Do not place the terminal in direct sunlight. Bright light may significantly affect fingerprint reads or cause fingerprint verification to fail. The terminal is designed for indoor use in a temperature range of 32-104º F (0-40º C). Keep the terminal away from heat sources such as radiators.
Terminal Configurations The TQ600 is available with either a fingerprint sensor or a proximity badge sensor. The fingerprint sensor provides the most secure user verification as it uniquely identifies each user. The proximity (“Prox”) badge is a faster method of verifying a user since you only need place your badge near the front of the terminal for verification but security could be circumvented since a user other than the owner of the badge can use the badge.
Operator Panel LEDs 1) Normal Operation. Green light blinks each second. 2) Error Condition (Fingerprint or Badge not Enrolled) Red light shines for 2 seconds 3) Transaction (Fingerprint or Badge Read) successful Green light shines for 2 seconds Note: Contact Acroprint support if you receive any LED sequence other than those listed above.
2 Menu Tree -4-
-5-
-6-
-7-
3 Basic Concepts This section contains definitions and descriptions of fingerprint identification concepts: z User Enrollment: Fingerprints z User Identification/Verification z Threshold z User ID (PIN Number) z Privilege Levels z Start-up The two most important functions of fingerprint identification are user enrollment and user verification.
User Identification / Verification User identification is the process of comparing a user’s fingerprint against a fingerprint template stored in the terminal. When a user’s fingerprint matches a fingerprint template stored in the TQ600 the terminal will show a successful match, thus verifying the user’s identity. Threshold The threshold is a predefined number (set by the terminal system administrator) which establishes the degree of correlation necessary for a fingerprint comparison to be deemed a match.
The threshold value is a global setting, i.e., it is set for all users. If a user has a problem with fingerprint verification due to worn fingerprints or dry skin you may need to have the user enter their User ID in order to match their fingerprint to their stored template. This is referred to as 1:1 (one to one) verification since they are specifically comparing their fingerprint to their stored template.
User ID (PIN number) Before beginning fingerprint enrollment, a user is assigned a User ID number (sometimes referred to as a PIN number). This User ID number is used to recall fingerprint templates or passwords each time verification is requested. Privilege Levels Privilege levels are the levels at which users are authorized to access terminal functions.
z Supervisor is the highest authorization level. Supervisors can enroll supervisors, administrators, enrollers and users. Supervisors can delete administrators, enrollers and users. Supervisors can access all functions and change all setups. Note: If no user has administrative privileges (enroller, administrator or supervisor) in the terminal, ALL users will be enrolled with “Supervisor” privileges.
4 Enrolling – Fingerprint Terminals This chapter describes how to enroll and verify users on the TQ600. The following topics are included: z Fingerprint Enrollment Tips z Enrolling User z Testing an Enrollment z Enrolling an Auxiliary Fingerprint of User z Verifying Your Identity Fingerprint Enrollment Tips It is recommended that you use your index or middle finger for enrollment. If the fingerprints on your preferred hand are worn or damaged try using your other hand.
CORRECT finger positioning: Place finger flat on the sensor surface Place finger in the center of the sensor surface INCORRECT finger positioning: - 14 -
Tips for improving the quality of finger print reads: Correction Dirty or Dry Finger Clean finger with moisturizing soap or wipe with a pre-moisturized tissue (alcohol-free wipes preferably, enriched to hydrate the skin) Not enough pressure The user should place finger firmly and flat on the sensor surface. How to select finger? Use the index or middle finger to enroll; try the left hand fingers if the right hand fingerprints are worn, damaged or missing.
Enrolling Users – Fingerprint Terminals After configuring the TQ600 you are ready to enroll users. If there are no users on the system all users will have a privilege level of supervisor, if an administrator (Admin) is enrolled on the system they will be the only one allowed to enroll a new user. The TQ600 provides three ways to enroll, Fingerprint Enrollment, Password Enrollment, or Fingerprint with Password Enrollment.
Fingerprint Enrollment Notes on Buttons: F1 = ESC, use to back up in the menu or quit F2 = ▲, use to scroll up in the menu F3 = ▼, use to scroll down in the menu F4= OK, use to select a menu item 1) Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. Three enrollment methods are displayed, select “Enroll FP”, press [OK]. The following screen is displayed: Enroll FP New Enroll? ESC 2) Press [OK].
Note: The User ID (PIN number) is a 5 digit number. If you input less than 5 digits the terminal pads the User ID with 0’s in front of the User ID, i.e., if you enter 11 the User ID 00011 is displayed on the terminal. 3) Input the User ID (range is 1 to 65534), press [OK]. The following appears: Note: 00011-0 The dash number (-0) indicates the first fingerprint. New Enroll 00011-0 Place Finger… ESC/Exit 4) You will be prompted to take (3) samples of your fingerprint.
Testing a Fingerprint Enrollment Ask the user to place their finger on the fingerprint sensor. If the test was successful the enrollment is complete. If the terminal cannot read the fingerprint or if several attempts are required for the terminal to verify the fingerprint, the user should try 1:1 verification (refer to page 25). Enrolling Auxiliary Fingerprints It is a good practice to enroll at least two fingers for each user.
Password Enrollment 1) Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. Three enrollment methods are displayed, select “Enroll Pwd”, press [OK]. The following screen is displayed: Enroll Pwd New Enroll? ESC OK 2) Press [OK] to enroll new user, the following screen is displayed: New Enroll User ID 00006 ESC OK 3) Note: The next available User ID is displayed. Press [OK] to choose this ID or enter a User ID (range is 1 to 65534) & press [OK].
4) Input the password and affirm: New Enroll Input Pwd ***** Pwd Affirm ***** 5) Press [OK], the following screen is displayed: New Enroll 00006-P ESC OK (Save) Note: 00006-P “-P” means password enrollment 6) Press [OK]. Press [ESC] to exit user enrollment or press [OK] to continue Password enrollment.
Fingerprint & Password 1) Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. Three enrollment methods will be displayed, select “FP & Pwd”, press [OK].
4) If the test is successful three times in a row, the following appears: New Enroll 00008-0 Input Pwd ***** ESC OK 5) Input your password, the following appears: New Enroll 00008-0 Input Pwd ***** Pwd Affirm ***** 6) Input the password again, press [OK], the following appears: New Enroll 00008-0P ESC OK (Save) Note: 0000-0P; “-0P” indicates first fingerprint and password. 7) Press [OK], the previous message continues to be displayed while the template is created.
User Verification Types Fingerprint Verification There are (3) fingerprint verification (“authentication”) types: 1:1 Verification (“One to One” Verification) In this mode, a user enters their 5-digit User ID and takes a fingerprint reading. The TQ600 compares their fingerprint to the fingerprint template of the User ID that was entered, thus a 1:1 comparison.
2) Press [OK] and the following appears: FP Verify User ID 00011 Place Finger… 3) It continues for about 0.5 seconds. If the test is successful, the following appears: Verify User ID 00011 Verified. 4) If your identity cannot be verified, you are prompted to try again, the following appears: 1:1 FP Match Please Try Agn. It continues for about 0.5 seconds then returns to the start-up window.
1:N Verification (“One to Many” Verification) In this mode, a user simply takes a fingerprint reading. The TQ600 compares their fingerprint to all of the fingerprint templates stored in the terminal. 1:N verification takes more time than 1:1 verification. The verification time is dependent on the number of fingerprint templates stored in the terminal. 1) Place finger on the sensor surface, the following appears: FP Verify Remove Finger 2) It continues for about 0.5 seconds.
Password Verification A password 1 to 5 digits long is used to validate authentication. Password verification can be used in special cases, i.e., when all of a user’s fingerprints are damaged. This method of verification does not provide the security of biometric identification and should only be used when absolutely necessary.
4) If the password cannot be verified, the following appears: Pwd Affirm Error Pwd.
Enrolling – Proximity Terminals 5 This chapter describes how to enroll users on the TQ600P. Proximity Card Enrollment 1) Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. The following screen is displayed: Enroll User ►Reg RFID Enroll Pwd Reg Card&Pwd 2) Select “Reg RFID”, press [OK]. displayed: New Enroll The following screen is User ID 00001 ESC OK 3) Enter a User ID (PIN number) and scan a proximity badge that hasn’t been assigned to any users.
4) Press [OK] to complete the enrollment. The following screen appears: New Enroll 00010-C ESC OK (Save) 5) Press [OK] to save enrollment. Press [ESC] to cancel the new enrollment. Password Enrollment 1) Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. Three enrollment methods are displayed, choose “Enroll Pwd”, press [OK].
2) The next available User ID is displayed. Press [OK] to choose this ID or enter a User ID (range is 1 to 65534) & press [OK]. The following screen is displayed: New Enroll Input Pwd_ ESC OK 3) Input the password and affirm: New Enroll Input Pwd ***** Pwd Affirm ***** 4) Press [OK], the following screen is displayed: New Enroll 00006-P ESC Note: 00006-P “-P” means password enrollment. OK (Save) 5) Press [OK]. Press [ESC] to exit user enrollment or press [OK] to continue Password enrollment.
Proximity Card & Password Enrollment 1) Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. Three enrollment methods are displayed, select “Reg Card&Pwd”, press [OK]. The following screen is displayed: New Enroll User ID 00008 ESC OK 2) Enter a User ID (PIN number) and scan a proximity badge that hasn’t been assigned to any users.
4) Input your password, press [OK], the following appears: New Enroll CARD: 0015416415 Input Pwd ***** Pwd Affirm _ 5) Affirm your password, press [OK], the following appears: New Enroll 00008-P ESC 6) Press [OK] to save. OK (Save) Note: 00006-P “-P” means password enrollment. Press [ESC] to cancel the enrollment.
Prvilege Levels The TQ600 has four user privilege levels: (administrator) and Supervisor. 6 User, Enroller, Admin z Users are people whose identity must be verified to record time such as punching in/out or the time spent working on a job or working in specific departments. z Enrollers can enroll supervisors, administrators, enrollers and users. Enrollers can delete users. Enrollers can access “User Manage” and “System Information” menus.
Enroll w/ Privilege Level Important! Until you enroll a user with at least Administrator privileges, all users will automatically be entered with Supervisor privileges even if they were entered as users. In order to prevent unauthorized personnel from making changes to the TQ600 you should enroll a user with Administrator password security. 1) Press [MENU]. Select “User Manage”, press [OK].
3) Select “Enroll Admin”, press [OK], the following appears: Enroll Admin ►Enroll FP Enroll Pwd FP & Pwd 4) You can enroll an employee with (3) possible levels of terminal privileges: (1) “Supervisor”, (2) “Admin” or (3) “Enroller”.
Delete User Data 7 1) Press [MENU], the following appears: Menu ►User Manage Options PenDrive Mng 2) ▼ Select “User Manage”, press [OK], the following appears: User Manage Enroll User Enroll Admin ►Delete ▼ 3) Select “Delete”, press [OK], input the User ID, press [OK] to confirm, follow the prompts to delete user. Delete User ID 00008 ESC OK Note: You cannot delete a user with multiple enrolled fingerprints without deleting each fingerprint first.
8 Options Press [MENU] and verify your identity. The following appears: Menu User Manage ►Options PenDrive Mng Select “Options”, press [OK], the following appears: Options ►System Opt Power Mng Comm Opt ---------------------------Log Opt Auto Test The following topics are reviewed in this section: System Options, Power Management, Communication Options, Log Options and Auto Test.
System Options Select “System Opt”, press [OK], the following appears: System Opt ▼ ►Date Time Time Fmt 12H Language ENG ---------------------------Fmt MM/DD/YY Adv Option The System Options are: Date & Time, Time Format, Language, Display Format and Advanced Options. Set Date & Time Select “Date Time”, press [OK] the following appears: YYYY-MM-DD 24H 2008-01-02 08:24:35 ESC OK To change the date & time, input the correct date, press [▲/▼], enter the time and press [OK].
Changing the Time Format Select “Time Fmt”, press [OK], press [▲/▼] to change between 12 Hour and 24 Hour Format. Changing the Language Select “Language”, press [OK], press [▲/▼] to select the language (the default language is English), press [OK]. System Opt Date Time Time Fmt ►Language ▼ 12H ENG Press [ESC] to exit system options. The system will prompt you to save the setup, press [OK]. Restart the terminal for the language change to take effect.
Changing the Date Format Select “Fmt YY-MM-DD”, press [OK], press [▲/▼] to select the date and time format, press [OK]. System Opt ▼ Time Fmt 12H Language ENG ►Fmt YY-MM-DD There are ten formats: YY-MM-DD, YY/MM/DD, YY.MM.DD, MM-DD-YY, MM/DD/YY, MM.DD.YY, DD-MM-YY, DD/MM/YY, DD.MM.YY, YYYYMMDD. E.g.
Advanced Options Select “Adv Option”, press [OK], the following appears: Adv Option ▼ ►Reset Opts. Del AttLogs Clear All Data ---------------------------Clr Admin Pri Show Score N Match Thr 35 Mst Input ID N 1:1 Thr 15 Voice Y Upd Firmware Work Code NO Adj VOL(%) 67 Press [▲/▼] to scroll up or down to select the option. Reset Opts.: Restore all setup values to factory defaults. Delete AttLogs: Delete all transaction logs. Clear All Data: Delete all users and logs.
Match Thr: Set the fingerprint match threshold level. The threshold value can be set 0 – 75 (default is 35). See Table 1-1. Mst Input ID: Turns 1:1 (one to one) fingerprint verification on or off. 1:1 Thr: The minimum fingerprint read correlation needed to achieve a positive match for 1:1 verification. Voice: Set the voice prompts on or off. Upd Firmware: The user cannot update the firmware unless this feature has been enabled by an authorized dealer.
Power Manager Select “Power Mng”, press [OK], the following appears: Power Mng ▼ ►Shutdown N PowerOn N Sleep N ---------------------------Idle SLP Idle Min 0 Bell Delay 10 Scheduled Bell Lock Power N Shutdown: Set a time the terminal will automatically turn off. The terminal can be turned on again with the power button. Select Shutdown, press [OK], the following appears: Shutdown Set Sch. Fun? ESC OK Press [OK] and enter the time the unit will shut off.
Sleep: Set a time the terminal will go into sleep mode. Pressing any button will awaken the terminal. Idle: Select “SLP” or “OFF” for the Idle mode. “SLP” – Sleep mode allows the terminal to be awakened by pressing any key. “OFF” - Turns the unit off and the power button must be pressed to turn the unit on. Idle Min: Set how many minutes of no use before the terminal goes into the selected “Idle” mode. Setting “Idle Min” to “0” turns off this feature.
Communication Options Select “Comm Opt”, press [OK], the following appears: Comm. Opt ▼ ►Baud Rate 115200 Dev Num 1 IP Addr ---------------------------Net Speed AUTO NetMask Gateway Ethernet Y RS232 N RS485 N USB Y COMM Key 0 The TQ600 fully communications. supports Ethernet, RS232 & USB Baud Rate: The baud rate may be set to 9600, 19200 38400, 57600 & 115200. Dev Num: The terminal’s unique Device Number, the range is 1 to 255. IP Addr: Defaults to IP address 192.168.1.
NetMask: The default Net Mask is 255.255.255.0 Gateway: The default gateway is 0.0.0.0 Ethernet: Turn Ethernet connectivity on or off. RS232: Turn RS232 connectivity on or off. RS485: Not Supported USB: Turn USB connectivity on or off. Note: This is a serial connection established via USB cable. COMM Key: Not utilized Note: After setting, restart the terminal for the new configurations to take effect.
Alm AttLog: An alarm will sound when the logs are full. The set number is the remaining log capacity before the logs are full, set from 0-99. ReCheck Min: Set the number of minutes before another punch is accepted by the terminal. If a punch occurs within the ReCheck Minutes, the punch will not be logged. This reduces duplicate (accidental) punches.
9 System Information System Information allows review of the terminal information. Press [Menu], select “Sys Info”, press [OK], the following appears: Sys Info ▼ ►User Cnt 206 FP Cnt 173 Att Log 8046 ---------------------------Admin Cnt 2 Pwd User 30 S Logs 263 Free Space Info Dev Info User Cnt: The number of enrolled users. FP Cnt: The number of enrolled fingerprints. Att log: The number of punches stored in the system.
Dev Info: Terminal information (see below) Users (100): 100: Proximity Terminal: Maximum number of users (100 X 100 = 10,000). FPCnt (100): 15: Biometric Terminal: Maximum number of fingerprints (15 X 100 = 1,500). AttLog (10k): 5: Maximum number of transaction (5 X 10,000 = 50,000). S Logs: 4096: Maximum number of supervisor logs (tracks menu access). Manu Time: Terminal’s date/time of manufacture. Serial Num: Terminal serial number.
10 View Time and Attendance Records Time & attendance records stored inside the terminal can be reviewed. Review All Attendance Records 1) Press [MENU], select “User Manage”, press [OK], select “Browse AttLogs”, press [OK] and the following appears: Browse AttLogs User ID 00000 ESC OK 2) Press [OK] with User ID as “00000” and all terminal attendance records will be displayed. Scroll through the records using [▲▼].
Review Individual Attendance Records 1) Press [MENU], select “User Manage”, press [OK], select “Browse AttLogs”, press [OK] and the following appears: Browse AttLogs User ID 00000 ESC OK 2) Enter User ID (“00014 for example), press [OK] and the individual attendance records will be displayed. Scroll through the records using [▲▼].
Browsing Attendance Records The table below details additional commands for browsing attendance records: Key Description ▲ Scrolls display content up ▼ Scrolls display content down 1 Scrolls display content left 3 Scrolls display content right OK Restores right and left scrolling to initial position 2 Move up a line 5 Move down a line down 4 Toggles between compact display and complete display.
6 Toggle between and Large fonts.
11 Cleaning the TQ600 1. Cleaning the Keypad and Display Use a soft damp cloth to remove dirt. Wipe dry. 2. Cleaning the Optical Sensor Clean the optical sensor as follows: (1) Use a can of compressed air to blow off any loose dust or dirt particles on the sensor. (2) Lightly press a small strip of adhesive tape to the sensor surface and slowly peel if off to remove dust & dirt particles. (3) Use a soft, non-abrasive dry cloth to wipe the sensor surface.
12 Troubleshooting 1. Q: Fingerprint cannot be verified. A: Possible Causes: The following conditions could result in a failed read. 1) Fingerprint is damaged or smooth 2) Finger is dry Correction: Use 1:1 matching (see page 21). Moisturize finger. Enroll a different fingerprint. 2. Q: Terminal fails to communicate. A: Possible Causes: 1) The communication port configuration is not correct; insure proper ports are connected. 2) Baud rate of the computer port and the terminal port are different.
2) The LCD display is defective. Correction: Contact your dealer or Acroprint for repair. 4. Q: How do I remove a Supervisor? A: Call Acroprint Technical Support. 5. Q: The terminal beeps when the communication connection is made. A: When using the RS-232 connection insure that the baud rate of the PC and terminal are matched. 6. Q: Fingerprints have a high rejection rate.
Appendix USB Flash Drive Management Not available at this time. Bell Schedule The TQ600 has a bell signal that can be programmed for different times during the day. The bell schedule and bell duration can be set based on user requirements. A total of 20 bell schedules can be set. The TQ600 has an internal electronic bell, see Chapter 5, “Power Manage”.
Reserve Battery (Mini-UPS) In order for the TQ600 to function during power interruptions an optional 12V Mini-UPS (p/n 74-0169-000) is available. Contact your dealer or Acroprint to purchase. UPS Operational State: The UPS remains idle as long as AC Power is available but will automatically supply power to the TQ600 the instant AC Power is interrupted. When AC Power is restored the UPS will automatically charge until fully charged.
batteries at least once every three months in order to maintain 50% of the rated capacity of the battery. Keep the batteries away from chemicals and heat sources. Warning: Batteries may leak, overheat, catch fire or explode if you don’t follow proper safety & handling: z DO NOT get batteries wet z DO NOT place batteries near heat sources z DO NOT use any charger other than the original charger z DO NOT inverse polarity connection z NEVER throw batteries into fire.
Work Codes Not available at this time.
Fingerprint Privacy: 1. The TQ600 merely captures points of the fingerprint but not the actual fingerprint image. 2. The fingerprint points cannot be used to create a fingerprint image. 3. Acroprint will not be liable for any direct or the indirect damages resulting from the use or inability to use our equipment. 4. If you have a question about privacy concerning the use of our equipment you should have your employer contact Acroprint.
06-0386-000 Revision A
