TQ600 User Manual Proximity Time Clock Fingerprint Time Clock Magnetic Stripe/ BarcodeTime Clock
FCC Warning: Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Declaration of Conformity According To EMC Directive 89/336/EEC We declare under our sole responsibility that the U600 Finger Print reader and/or U600P Proximity reader and/or data recording equipment to which this declaration relates are in conformity with the following standards: EN61000-6-1, EN55022-2006, EN55024-1998+A1:2001+A2:2003. I, the undersigned, hereby declare that the equipment specified above conforms to the above directive and standards.
Contents Getting Started ......................................................1 Time clock Configurations ....................................................... 1 Operator Panel LEDs ............................................................... 2 Menu Tree ..............................................................3 Basic Concepts.......................................................7 User Enrollment: Fingerprints ................................................
Options.................................................................31 System Options .....................................................................31 Set Date & Time ........................................................................32 Changing the Time Format ........................................................32 Changing the Language.............................................................32 Changing the Date Format.........................................................
1 Getting Started Important! Do not attempt to service the TQ600 yourself. Opening the time clock will void the warranty. Always follow the instructions in the user guide. • Do not place the time clock in direct sunlight. Bright light may significantly affect fingerprint reads or cause fingerprint verification to fail. The time clock is designed for indoor use in a temperature range of 32-104º F (0-40º C). Keep the time clock away from heat sources such as radiators.
Operator Panel LEDs 1) Normal Operation. Green light blinks each second. 2) Error Condition (Fingerprint or Badge not Enrolled) Red light shines for 2 seconds 3) Transaction (Fingerprint or Badge Read) successful Green light shines for 2 seconds Note: Contact Acroprint support if you receive any LED sequence other than those listed above.
2 Menu Tree User Manage Options Menu PenDrive Mng Sys Info 3
Menu Level 1 Menu Level 2 Menu Level 3 Enroll User Reg Badge Enroll FP (FIU) Enroll Pwd Reg Badge&Pwd FP & Pwd (FIU) Enroll Admin Reg Badge Enroll FP (FIU) Enroll Pwd Reg Badge&Pwd FP & Pwd (FIU) User Manage Delete User Browse ATTLogs 4
Menu Level 1 Menu Level 2 Menu Level 3 Date Time 12H or 24H Language Fmt DST System Opt Adv Option Options Power Mng Shutdown PowerOn Sleep Idle Idle Min Bell Delay Scheduled Bell Lock Power Comm Opt BaudRate Dev Num IP Addr Net Speed NetMask Gateway Ethernet RS232 RS485 (Not Supported) USB COMM Key Log Opt Alm SuperLog Alm AttLog ReCheck Min VERType RF PW&RF PW/RF PIN PW Auto Test Run All Test FLASH Test LCD Test Voice Test FP Reader (FIU) Key Test RTC Test 5 Menu Level 4 Reset Opts Del A
Menu Level 1 PenDrive Mng Menu Level 2 Menu Level 3 DwnLoad AttLog DwnLoad User UpLoad User User Cnt FP Cnt (FIU) Att Log Admin Cnt Pwd Usr (FIU) S Logs Free Space Info User Cnt (Prox) FP Cnt (FIU) Att Log S Logs Dev Info Users (100) (Badge) FPCnt (100) (FIU) AttLog (10k) S Logs Mfg Date Serial Num Vendor Device Name Alg Version (FIU) Firmware Ver View MAC MCU Version Sys Info 6
3 Basic Concepts Fingerprint identification concepts: z z z z z z User Enrollment: Fingerprints User Identification/Verification Threshold User ID (PIN Number) Privilege Levels Start-up User Enrollment: Fingerprints Enrollment is the process of capturing a user’s fingerprint and storing it as a “template” in the TQ600 along with a unique five (5) digit user ID. The user’s fingerprint template is created by taking three sample fingerprints on the TQ600.
Threshold Threshold means a value that is set to ensure the minimum accuracy required to confirm a match with a finger template stored in a biometric system. The threshold setting establishes a balance between False Acceptance Rate (FAR) and False Rejection Rate (FRR). FAR means the probability that a biometric system will incorrectly identify a user or will fail to reject an impostor. FRR means the probability that a biometric system will fail to identify an enrolled user.
Table 1—1 Suggested Threshold Settings FRR FAR One-to-Many (1:N) One-to-One (1:1) High Low 45 25 Middle (Default) Middle (Default) 35 15 Low Low 25 10 User ID (PIN number) Before beginning fingerprint enrollment, a user is assigned a User ID number (sometimes referred to as a PIN number). This User ID number is used to recall fingerprint templates or passwords each time verification is requested.
z Supervisor is the highest authorization level. Supervisors can enroll supervisors, administrators, enrollers and users. Supervisors can delete administrators, enrollers and users. Supervisors can access all functions and change all setups. Note: If no user has administrative privileges (enroller, administrator or supervisor) in the time clock, ALL users will be enrolled with “Supervisor” privileges.
4 Enrolling – Fingerprint Time clocks This chapter describes how to enroll and verify users on the TQ600. The following topics are included: z Fingerprint Enrollment Tips z Enrolling User z Testing an Enrollment z Enrolling an Auxiliary Fingerprint of User z Verifying Your Identity Fingerprint Enrollment Tips It is recommended that you use your index or middle finger for enrollment. If the fingerprints on your preferred hand are worn or damaged try using your other hand.
INCORRECT finger positioning: Tips for improving the quality of finger print reads: Issue Correction Dirty or Dry Finger Clean finger with moisturizing soap or wipe with a pre-moisturized tissue (alcohol-free wipes preferably, enriched to hydrate the skin) Not enough pressure The user should place finger firmly and flat on the sensor surface. How to select finger? Use the index or middle finger to enroll; try the left hand fingers if the right hand fingerprints are worn, damaged or missing.
Fingerprint pattern change For a user with a worn or injured finger, the identification can be affected. Use an alternate finger or select password verification. Poor Fingerprint Definition A few people’s fingerprint quality is too poor to verify. Use the User ID & Fingerprint verification, and lower the 1:1 Threshold. Otherwise use Password verification. Enrolling Users – Fingerprint Time clocks After configuring the TQ600 you are ready to enroll users.
1) Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. Three enrollment methods are displayed, select “Enroll FP”, press [OK]. The following screen is displayed: Enroll FP New Enroll? ESC OK 2) Press [OK]. The following screen is displayed: New Enroll UserID 00001 ESC OK Note: The User ID (PIN number) is a 5 digit number. If you input less than 5 digits the time clock pads the User ID with 0’s in front of the User ID, i.e.
5) Press [OK], the previous message continues to be displayed while the template is created. If your identity cannot be verified, you are prompted to try again and you must restart the verification procedure (Refer to Step 2). Testing a Fingerprint Enrollment Ask the user to place their finger on the fingerprint sensor. If the test was successful the enrollment is complete.
Password Enrollment 1) Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. Three enrollment methods are displayed, select “Enroll Pwd”, press [OK]. The following screen is displayed: Enroll Pwd New Enroll? ESC OK 2) Press [OK] to enroll new user, the following screen is displayed: New Enroll User ID 00006 ESC OK 3) Note: The next available User ID is displayed. Press [OK] to choose this ID or enter a User ID (range is 1 to 65534) & press [OK].
5) Press [OK], the following screen is displayed: New Enroll 00006-P ESC Note: 00006-P “-P” means password enrollment OK (Save) 6) Press [OK]. Press [ESC] to exit user enrollment or press [OK] to continue Password enrollment. Fingerprint & Password 1) Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. Three enrollment methods will be displayed, select “FP & Pwd”, press [OK].
4) If the test is successful three times in a row, the following appears: New Enroll 00008-0 Input Pwd ***** ESC OK 5) Input your password, the following appears: New Enroll 00008-0 Input Pwd ***** Pwd Affirm ***** 6) Input the password again, press [OK], the following appears: New Enroll 00008-0P ESC OK (Save) Note: 0000-0P; “-0P” indicates first fingerprint and password. 7) Press [OK], the previous message continues to be displayed while the template is created.
Change Password 1) Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. Three enrollment methods are displayed, select “Enroll Pwd”, press [OK]. The following screen is displayed: Enroll Pwd New Enroll? ESC OK 2) Press [ESC], the following screen is displayed: Chg Password User ID 00001 ESC OK 3) Enter the User ID and press [OK].
5) Press [OK], the following screen is displayed: Chg Password 00001-P ESC OK (Save) Note: 00006-P “-P” means password enrollment 6) Press [OK]. Press [ESC] to exit user enrollment or press [OK] to continue changing passwords. User Verification Types Fingerprint Verification There are (3) fingerprint verification (“authentication”) types: 1:1 Verification (“One to One” Verification) In this mode, a user enters their 5-digit User ID and takes a fingerprint reading.
2) Press [OK] and the following appears: FP Verify User ID 00011 Place Finger… 3) It continues for about 0.5 seconds. If the test is successful, the following appears: Verify User ID 00011 Verified. 4) If your identity cannot be verified, you are prompted to try again, the following appears: 1:1 FP Match Please Try Agn. It continues for about 0.5 seconds then returns to the start-up window. 1:N Verification (“One to Many” Verification) In this mode, a user simply takes a fingerprint reading.
1) Place finger on the sensor surface, the following appears: FP Verify Remove Finger 2) It continues for about 0.5 seconds. If the test is successful, the following appears: Verify User ID 00001 Verified. 3) If your identity cannot be verified, you are prompted to try again, the following appears: FP Verify Please Try Agn. It continues for about 0.5 seconds, return to the start-up window. Password Verification A password 1 to 5 digits long is used to validate authentication.
1) To verify a password, enter your ID number, the following appears: PWD Affirm User ID 00008 ESC OK 2) Press [OK], the following appears: Pwd Affirm User ID 00008 Input Pwd ***** 3) Input correct password, press [OK], the following appears: Verify User ID 00008 Verified. 4) If the password cannot be verified, the following appears: Pwd Affirm Error Pwd.
5 Enrolling – Badge Time clocks This chapter describes how to enroll users on the TQ600 Proximity, TQ600 Barcode and/or TQ600 Magnetic Stripe time clocks. Badge/Card Enrollment 1) Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. The following screen is displayed: Enroll User ►Reg Badge Enroll Pwd Reg Badge&Pwd 2) Select “Reg Badge”, press [OK].
4) Press [OK] to complete the enrollment. The following screen appears: New Enroll 00010-C ESC OK (Save) 5) Press [OK] to save enrollment. Press [ESC] to cancel the new enrollment. Password Enrollment 1) Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. Three enrollment methods are displayed, choose “Enroll Pwd”, press [OK]. The following screen is displayed: New Enroll User ID 00006 ESC OK 2) The next available User ID is displayed.
3) Input the password and affirm: New Enroll Input Pwd ***** Pwd Affirm ***** 4) Press [OK], the following screen is displayed: New Enroll 00006-P ESC OK (Save) Note: 00006-P “-P” means password enrollment. 5) Press [OK]. Press [ESC] to exit user enrollment or press [OK] to continue Password enrollment. Proximity Badge & Password Enrollment 1) Press [MENU], select “User Manage”, press [OK], select “Enroll User”, press [OK]. Three enrollment methods are displayed, select “Reg Badge&Pwd”, press [OK].
3) Press [OK], the following appears: New Enroll CARD: 0015416415 Input Pwd _ ESC OK 4) Input your password, press [OK], the following appears: New Enroll CARD: 0015416415 Input Pwd ***** Pwd Affirm _ 5) Affirm your password, press [OK], the following appears: New Enroll 00008-P ESC OK (Save) Note: 00006-P “-P” means password enrollment. 6) Press [OK] to save. Press [ESC] to cancel the enrollment.
6 Privilege Levels The TQ600 has four user privilege levels: (administrator) and Supervisor. User, Enroller, Admin z Users are people whose identity must be verified to record time such as punching in/out or the time spent working on a job or working in specific departments. z Enrollers can enroll supervisors, administrators, enrollers and users. Enrollers can delete users. Enrollers can access “User Manage” and “System Information” menus.
1) Press [MENU]. Select “User Manage”, press [OK]. Menu ▼ ►User Manage Options PenDrive Mng 2) The User Manage screen appears: User Manage User Enroll ►Enroll Admin Delete ▼ 3) Select “Enroll Admin”, press [OK], the following appears: Enroll Admin ►Enroll FP Enroll Pwd FP & Pwd You can enroll an employee with (3) possible levels of time clock privileges: (1) “Supervisor”, (2) “Admin” or (3) “Enroller”.
7 Delete User Data 1) Press [MENU], the following appears: Menu ▼ ►User Manage Options PenDrive Mng 2) Select “User Manage”, press [OK], the following appears: User Manage Enroll User Enroll Admin ►Delete ▼ 3) Select “Delete”, press [OK], input the User ID, press [OK] to confirm, follow the prompts to delete user. Delete User ID 00008 ESC OK Note: You cannot delete a user with multiple enrolled fingerprints without deleting each fingerprint first.
Options 8 Press [MENU] and verify your identity. The following appears: Menu User Manage ►Options PenDrive Mng Select “Options”, press [OK], the following appears: Options ►System Opt Power Mng Comm Opt ---------------------------Log Opt Auto Test The following topics are reviewed in this section: System Options, Power Management, Communication Options, Log Options and Auto Test.
Set Date & Time Select “Date Time”, press [OK] the following appears: YYYY-MM-DD 24H 2008-01-02 08:24:35 ESC OK To change the date & time, input the correct date, press [▲/▼], enter the time and press [OK]. Note: The time and date will update automatically when the time clock is connected to the network. Changing the Time Format Select “12H or 24H”, press [OK], press [▲/▼] to change between 12 Hour and 24 Hour Format.
English System Opt Date Time Time Fmt ►Language Spanish Opc. Sistema ▼ Fecha y Hora Time Fmt 12H ►Idioma ESP ▼ 12H ENG Changing the Date Format Select “Fmt YY-MM-DD”, press [OK], press [▲/▼] to select the date and time format, press [OK]. System Opt ▼ Time Fmt 12H Language ENG ►Fmt YY-MM-DD There are ten formats: YY-MM-DD, YY/MM/DD, YY.MM.DD, MM-DD-YY, MM/DD/YY, MM.DD.YY, DD-MM-YY, DD/MM/YY, DD.MM.YY, YYYYMMDD. E.g.
Daylight Savings Time (DST) DST, also called Daylight Saving Time, is the practice of temporarily advancing clocks during the summertime so that evenings have more daylight and mornings have less. It has been introduced as a method of saving energy. Typically clocks are adjusted forward one hour near the start of spring and are adjusted backward in autumn. DST is currently observed in many countries, details vary by location. 1) Press OK to enter the DST setting interface.
Mode 1 Mode 2 Note: 1. Let’s take the following example: DST starts on 2007-9-1 4:00 and ends on 2008-4-1 4:00. 2. If Mode2 is selected, as of 2007, DST is set up as follows: September Sunday, the sixth week of the month. However the next year, 2008, September only has five weeks rather than six. In this case the system will automatically adjust and apply DST on the last Sunday of September. 3.
Press [▲/▼] to scroll up or down to select the option. Reset Opts.: Restore all setup values to factory defaults. Delete AttLogs: Delete all transaction logs. Clear All Data: Delete all users and logs. (Note: You will lose all information stored on the time clock.) Clr Admin Pri: Change all privilege levels to User. Voice On? Turn voice prompts on or off. Show Score: Show the degree to which a fingerprint reading matches the stored template.
Print Mode: not supported. Display Info: Turn display of employee hours worked on or off when punching. Power Management Select “Power Mng”, press [OK], the following appears: Power Mng ▼ ►Shutdown N PowerOn N Sleep N ---------------------------Idle SLP Idle Min 0 Bell Delay 10 Scheduled Bell Lock Power N Shutdown: Set a time the time clock will automatically turn off. The time clock can be turned on again with the power button.
Sleep: Set a time the time clock will go into sleep mode. Pressing any button will awaken the time clock. Idle: Select “SLP” or “OFF” for the Idle mode. “SLP” – Sleep mode allows the time clock to be awakened by pressing any key. “OFF” - Turns the unit off and the power button must be pressed to turn the unit on. Idle Min: Set how many minutes of no use before the time clock goes into the selected “Idle” mode. Setting “Idle Min” to “0” turns off this feature.
The TQ600 Biometric and TQ600 Proximity fully support Ethernet, RS232 & USB communications. TQ600 Barcode and TQ600 Magnetic Stripe support Ethernet and direct connection to PC (cable not included). Baud Rate: The baud rate may be set to 9600, 19200 38400, 57600 & 115200. Dev Num: The time clock’s unique Device Number, the range is 1 to 255. IP Addr: Defaults to IP address 192.168.1.201 Net Speed: The default Net Speed is “AUTO”, the other options are 10M-F, 10M-H, 100M-F and 100M-H.
Alm SuperLog: An alarm will sound to alert the supervisor that the logs are full. The set number is the remaining log capacity before the logs are full, set from 0-99. Alm AttLog: An alarm will sound when the logs are full. The set number is the remaining log capacity before the logs are full, set from 0-99. ReCheck Min: Set the number of minutes before another punch is accepted by the time clock. If a punch occurs within the ReCheck Minutes, the punch will not be logged.
9 System Information System Information allows review of the time clock information. Press [Menu], select “Sys Info”, press [OK], the following appears: Sys Info ▼ ►User Cnt 206 FP Cnt 173 Att Log 8046 ---------------------------Admin Cnt 2 Pwd User 30 S Logs 263 Free Space Info Dev Info User Cnt: The number of enrolled users. FP Cnt: The number of enrolled fingerprints. Att log: The number of punches stored in the system.
Dev Info: Time clock information (see below) Users (100): 100: Proximity Time clock: Maximum number of users (100 X 100 = 10,000). FPCnt (100): 15: Biometric Time clock: Maximum number of fingerprints (15 X 100 = 1,500). AttLog (10k): 5: Maximum number of transaction (5 X 10,000 = 50,000). S Logs: 4096: Maximum number of supervisor logs (tracks menu access). Mfg Date: Time clock’s date/time of manufacture. Serial Num: Time clock serial number.
10 View Time and Attendance Records Time & attendance records stored inside the time clock can be reviewed. Review All Attendance Records 1) Press [MENU], select “User Manage”, press [OK], select “Browse AttLogs”, press [OK] and the following appears: Browse AttLogs User ID 00000 ESC OK 2) Press [OK] with User ID as “00000” and all time clock attendance records will be displayed. Scroll through the records using [▲▼].
Review Individual Attendance Records 1) Press [MENU], select “User Manage”, press [OK], select “Browse AttLogs”, press [OK] and the following appears: Browse AttLogs User ID 00000 ESC OK 2) Enter User ID (“00014 for example), press [OK] and the individual attendance records will be displayed. Scroll through the records using [▲▼].
4 Toggles between compact display and complete display. 00001 00012 00217 00031 00016 00029 05-27 05-27 05-27 05-27 05-27 05-27 1/380 18:46:21I 18:32:09I 18:30:52I 18:29:01I 18:27:55I 18:22:08I Compact 00001 00012 00217 00031 00016 00029 27 27 27 27 27 27 1/380 18:46IF 18:32IF 18:30IF 18:29IF 18:27IF 18:22IF Complete 6 Toggle between Small and Large fonts.
11 Cleaning the TQ600 1. Cleaning the Keypad and Display Use a soft damp cloth to remove dirt. Wipe dry. 2. Cleaning the Optical Sensor Clean the optical sensor as follows: (1) Use a can of compressed air to blow off any loose dust or dirt particles on the sensor. (2) Lightly press a small strip of adhesive tape to the sensor surface and slowly peel if off to remove dust & dirt particles. (3) Use a soft, non-abrasive dry cloth to wipe the sensor surface. Be careful not to scratch the surface of the sensor.
12 Troubleshooting 1. Q: Fingerprint cannot be verified. A: Possible Causes: The following conditions could result in a failed read. 1) Fingerprint is damaged or smooth 2) Finger is dry Correction: Use 1:1 matching (see page 21). Moisturize finger. Enroll a different fingerprint. 2. Q: Time clock fails to communicate. A: Possible Causes: 1) The communication port configuration is not correct; insure proper ports are connected. 2) Baud rate of the computer port and the time clock port are different.
5. Q: The time clock beeps when the communication connection is made. A: When using the RS-232 connection insure that the baud rate of the PC and time clock are matched. 6. Q: Fingerprints have a high rejection rate. A: Possible Causes: 1) Dirty sensor 2) Damaged sensor prism 3) Loose fingerprint reader connection 4) Damaged chip on PCB Correction: 1) Clean sensor (see Cleaning instructions, Chapter 10) 2) Contact dealer or Acroprint for replacement of the prism. 3) Contact dealer or Acroprint.
Appendix USB Flash Drive Management See “Remote Time clock Functionality” in the Documents folder of the timeQplus CD. Bell Schedule The TQ600 has a bell signal that can be programmed for different times during the day. The bell schedule and bell duration can be set based on user requirements. A total of 20 bell schedules can be set. The TQ600 has an internal electronic bell, see Chapter 5, “Power Manage”.
Connection Note: Connect the Mini-UPS to the TQ600 first, then plug the UPS in and turn the power on. Battery Storage: Store batteries in a cool/dry place 50-86º F (10-30 º C). DO NOT store batteries for over 3 months and do not store them in direct sunlight, high temperature or high humidity. Charge the batteries at least once every three months in order to maintain 50% of the rated capacity of the battery. Keep the batteries away from chemicals and heat sources.
Fingerprint Privacy: 1. The TQ600 merely captures points of the fingerprint but not the actual fingerprint image. 2. The fingerprint points cannot be used to re-create a fingerprint image. 3. Acroprint will not be liable for any direct or the indirect damages resulting from the use or inability to use our equipment. 4. If you have a question about privacy concerning the use of our equipment you should have your employer contact Acroprint. 06-0386-000 Rev.
