User manual

Page 12
Symptom Possible Problem Solution
Punches print
on wrong row
The End of Day set
incorrectly
Time Card Format set
incorrectly
Pay period type is set
incorrectly
Set End of Day
correctly
Set Time Card Format
correctly
Set Pay Period type
correctly
Display is in
AM/PM hours
but clock
prints in 24Hr
format
The clock display
format and print format
are independent. You
must make sure each
is set correctly.
Set the display format
correctly
Set the print format
correctly
Clock is
printing in
wrong color
Ink Color Change Time
set incorrectly
Set the Ink Color
Change Time correctly
Clock print
location is a
little off
Clock printing position
needs to be adjusted.
Adjust the clock print
position
Print
registration is
faint or not
visible at all
Ribbon cassette not
firmly seated.
Ribbon is stuck.
Press down firmly on
ribbon cassette until it
clicks into place.
Turn ribbon advance
knob clockwise. If
ribbon will not
advance remove
cassette and try
advancing again. If
ribbon won’t advance
replace ribbon.