User`s guide

● temporary communication errors between the Acronis Internet Security Suite
2010 services.
● some of the Acronis Internet Security Suite 2010 services are stopped.
● other security solutions running on your computer at the same time with Acronis
Internet Security Suite 2010.
● viruses on your system affect the normal operation of Acronis Internet Security
Suite 2010.
To troubleshoot this error, try these solutions:
1. Wait a few moments and see if anything changes. The error may be temporary.
2. Restart the computer and wait a few moments until Acronis Internet Security
Suite 2010 is loaded. Open Acronis Internet Security Suite 2010 to see if the error
persists. Restarting the computer usually solves the problem.
3. Check if you have any other security solution installed as they may disrupt the
normal operation of Acronis Internet Security Suite 2010. If this is the case, we
recommend you to remove all of the other security solutions and then reinstall
Acronis Internet Security Suite 2010.
4. If the error persists, there may be a more serious problem (for example, you may
be infected with a virus that interferes with Acronis Internet Security Suite 2010).
Please contact Acronis Inc. for support as described in section “Support” (p. 301).
33.3. File and Printer Sharing in Wi-Fi (Wireless) Network Does
Not Work
This article helps you troubleshoot the following problems with the Acronis Internet
Security Suite 2010 firewall in Wi-Fi networks:
● Cannot share files with computers in the Wi-Fi network.
● Cannot access a network printer attached to the Wi-Fi network.
● Cannot access the printer shared by a computer in the Wi-Fi network.
● Cannot share your printer with computers in the Wi-Fi network.
Before you begin troubleshooting these problems, you should know some things
about security and the Acronis Internet Security Suite 2010 firewall configuration
in Wi-Fi networks. From a security viewpoint, Wi-Fi networks fall into one of these
categories:
● Secured Wi-Fi networks. This type of network allows only authorized
Wi-Fi-enabled devices to connect to it. Network access is conditioned by a
password. Examples of secured Wi-Fi networks are those set up in office networks.
● Open (unsecured) Wi-Fi networks. Any Wi-Fi-enabled device within the range
of an unsecured Wi-Fi network can freely connect to it. Unsecured Wi-Fi networks
Troubleshooting
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