WHMCS Integration Manual

In some cases the provisioning of the service might not be automatic. You can go to a Clients

Profile detail page and go to tab ‘Products/Services’:

If the account is not created, you can click the ‘create’ button to trigger WHMCS to create the

backup account. All specified actions are:

 Create: Will create the account

 Suspend: Will deactivate the account on the BackupAgent system

 Unsuspend: Will activate the account on the BackupAgent system

 Terminate: Will delete the account (and all backup data) for this client

 Reset password: Will reset the password for this user

All remaining settings are default WHMCS options and fields for administrative or billing

purposes and have no interaction with the BackupAgent system.

3.2 BackupAgent Dedicated Storage

In some exceptional cases a customer might require that their backups are stored on a separate

physical storage location, which is configured separately in the BackupAgent Management