Citrix CPSM V11 Integration Manual

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1.5 Installing the BackupAgent Service on the CloudPortal
1.5.1 Make sure the admin user that installs the service has the Schema Admin role
1. Go to the ISP customer and go to USERS
2. Click on the user you are going to import the service with(perhaps the same as the logged
on user) and click on “Edit User”
3. Click on “Account Settings” and then on “Advanced Options”
4. Make sure the “All Services Schema Administrator” and “Service Schema Administrator”
are both selected
5. Click on “Provision” to apply the changes
1.5.2 Import the service
6. Go to Configuration -> System Manager->Service Schema
7. On the left side click on “Import a service”
8. On the “Import a Service from File” screen click on Browse and select the
“CloudBackup.Package” file you have downloaded. Then click on preview
9. Click on “Import” to import the service
10. Restart Cortex Queue Monitor
1.6 Configure the Service Properties
Many of the Service Properties of this service set the properties of the BackupAgent
Administrator User that Cortex automatically creates for each customer and in general these
will not need to be changed.
The properties that are usually set are: