Autotask Integration Manual

loginForm1$txtUsername
<Application_Username> (selected from LiveLink
Parameters menu on left)
loginForm1$txtPassword
<Application_Password> (selected from LiveLink Parameters
menu on left)
__VIEWSTATE
<UDF-BackupAgent Token(tblCustomers)>
(by selecting Account BackupAgent Token from menu on
left)
1 Save and close (click OK if necessary)
2 In the LiveLink Grid, right-click on ‘BackupAgent Reports’ and select ‘Publish LiveLink’
3 Click on the tabs ‘Security Levels’, ‘Departments’ and ‘Resources’ and make selsction as for
who can use the LiveLink.
4 Save and close
Access the LiveLink
In ‘Accounts’ view
Right-click on the main (owner) account> LiveLinks > Access BackupAgent Reports
Notes:
1. Before using the link for the first time, make sure that Autotask Synch application has
updated the value of the UDF-BackupAgent Token.
2. Initially, this value can also be set manually by editing the main account, under ‘User Defined’
tab.
5