Installation Procedure
3
A unique domain name should be available on the machine and should resolve to the
machine for port 80 and 443.
The remote connection for the installation procedure should be available for the
BackupAgent employee (For RDP connections port 3389 is the default port) (The source IP
of BackupAgent is 31.223.163.33 and 83.163.40.89
An SSL certificate should be installed on the machine in IIS for the domain name provided
by the customer.
2.6 Other responsibilities of the customer
The customer makes sure that no other software is installed on the machine before
installation. This is especially the case for MS SQL Server 2005/2008.
The customer also makes sure that no network firewall or security software can interrupt
any activities during the installation procedure.
The technical staff of the customer is available by phone to answer questions of the
BackupAgent engineer during the installation procedure.
3. Installation steps performed by BackupAgent
The BackupAgent engineer will perform the following steps during the installation procedure:
1. Installation of the BackupAgent Server Software
2. Installation of the Software license
3. Configuration of the settings as specified in the ‘BackupAgent Software Partner Form’
4. Acceptance test for a single test user, to test the configuration:
1. Creation of an test user account
2. Connecting to the Server installation with the Online Backup Client over the internet,
while using the test user account.
3. Receipt of an email report (sent by the Backup Server)
4. Result and delivery by BackupAgent