Installation Procedure

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Note: You can use a hardware load-balancer or Linux-based load-balancer alternatively, as long
as the ‘multicast’ and ‘single or Class C affinity’ requirements are still honored.
2.5 Information required
The customer must provide the following information to BackupAgent:
 The domain name (DNS) (e.g. secure.mydomain.com) or IP address on which the backup
services will be hosted, which is equal to the shared IP address used by NLB
 The standard ‘BackupAgent Software Partner Form’ as provided by BackupAgent should
be completed and returned to the BackupAgent (for white label purposes and DNS
settings)
 The remote connections for the BackupAgent engineer (including login credentials) to
connect to the machine remotely (RDP connection is recommended).
 The location of the first storage location.
 The domain name or IP address of the mail server for outbound e-mails
2.6 Network connectivity
The machine should meet these conditions considering network connectivity:
 A unique domain name should be available on the machine and should resolve to the
machine for port 80 and 443.
 The remote connection for the installation procedure should be available for the
BackupAgent employee (For RDP connections port 3389 is the default port) (The source IP
addresses of BackupAgent are 31.223.163.33 and 83.163.40.89.
 An SSL certificate should be installed on the machine in IIS for the domain name provided
by the customer.
2.7 Additional responsibilities
Additional requirements in case of installing the BackupAgent database in an existing SQL
Server 2005 instance: