Acronis Backup Service ADMINISTRATOR'S GUIDE
Table of contents 1 About the backup service .................................................................................................3 1.1 User accounts ............................................................................................................................3 1.2 Components...............................................................................................................................4 1.3 Supported web browsers................................................
This document is intended for organization administrators and end users who want to use Acronis Backup Service. This document describes how to quickly set up the backup service and perform backup and recovery. 1 About the backup service The backup service management is available through a web interface. 1.1 User accounts There are two account types: administrator accounts and backup accounts.
Operation Create groups Yes End users (using the backup account credentials) No Create administrator accounts Yes No Create backup accounts Yes No Yes, using the backup account credentials Yes Yes Yes Yes, using the backup account credentials Yes Yes Download and install the backup software Administrators Manage backup Manage recovery Create reports about the service usage 1.2 No Components This section describes the software components utilized by the backup service.
The following diagram illustrates the default backup service architecture. Blue arrows ( ) show the software component interactions. Black arrows ( ) show how administrators and end users access the backup service.
Windows Vista – all editions except for Vista Home Basic and Vista Home Premium (x86, x64) Windows Server 2008 – Standard, Enterprise, Datacenter, and Web editions (x86, x64) Windows Small Business Server 2008 Windows 7 – all editions except for the Starter and Home editions (x86, x64) Windows Server 2008 R2 – Standard, Enterprise, Datacenter, Foundation, and Web editions Windows MultiPoint Server 2010/2011/2012 Windows Small Business Server 2011 – all editions Windows 8/8.
2 Step-by-step instructions The following steps will guide you through the installation and basic use of the backup service. They describe how to: Activate the backup service subscription Create a group Create a backup account Activate a backup account Install and register software on the end-user machines Access the backup management console Set up backup plans Recover files from a backup Recover a machine from a backup Create a report about the service usage 2.1 1. 2. 3. 4. 5.
Storage quota If any of these values are exceeded, the unit administrators will receive an email notification. Restrictions on using the backup service are not applied. 7. Contact information. Enter at least one email address to use as a contact address. 8. Click Create. The newly created group appears in the Groups tree. 2.3 Creating a backup account You must create at least one backup account. To create a backup account 1. 2. 3. 4. Log in to the account management console.
An account activation link. The end user must click the link and set the password for the backup account. Important Administrators or end users must provide these credentials when installing the backup clients on the machines that are associated with this backup account. A link to the backup management console login page. The end user will use this link to access the console. The login is the email address the activation message was sent to. The password is the one that was set in the previous step.
2.5.2 Installing backup clients Preparation The backup clients use TCP ports to communicate with the backup management server and the backup storage. Before the installation, ensure that your firewalls and other components of your network security system allow connections through the following TCP ports: 9876 (when you install a backup client on a machine, this port is automatically opened through Windows Firewall) 443 8443 7770...7800 44445 Installation In Windows 1.
4. Complete the installation procedure. Troubleshooting information is provided in the file: /usr/lib/Acronis/BackupAndRecovery/HOWTO.INSTALL. 2.6 Accessing the backup management console Administrators can access the backup management console from the account management console. End users log in directly to the backup management console. To access the backup management console as an administrator 1. Log in to the account management console. 2.
[Disk 1] Refers to the first disk of the machine, including all volumes on that disk. 2. [Optional] Click Add exclusions to specify file exclusions. You can use file paths or the * and ? wildcard characters. For example, type *.tmp to exclude all temporary files. 2.7.3 Selecting destination Under Where to back up, select one of the following: Cloud Backups will be stored in an Acronis data center. Local folder on each machine with backup client Specify the folder path.
2.7.5 Specifying parameters and saving the backup plan 1. [Optional] Select the Run the backup plan within a date range check box to specify the date range when this backup plan will be effective. 2. [Optional] Select the Distribute start times within a time window check box to delay the backup start time on each of the backed up machines. Specify the time window size. When this setting is enabled, the backup on each machine will start with a specific delay from the start time set in the backup plan.
If you want to recover a virtual machine, connect the ISO file to the virtual machine as a CD/DVD drive. To recover data by using bootable media 1. 2. 3. 4. 5. Boot the target machine by using the bootable media. Click Acronis Backup in the boot menu, and then click Manage this machine locally. In the welcome screen, click Recover. Click Select data, and then click Browse. Specify the backup location: To recover from cloud storage, select Cloud storage.
To recover files by using bootable media 1. 2. 3. 4. 5. Boot the target machine by using the bootable media. Click Acronis Backup in the boot menu, and then click Manage this machine locally. In the welcome screen, click Recover. Click Select data, and then click Browse. Specify the backup location: To recover from cloud storage, select Cloud storage. Enter the credentials of the backup account to which the backed up machine was assigned. 6. 7. 8. 9. 10. 11.
5. Browse to the required folder or use search to obtain the list of the required files and folders. 6. Select the check boxes for the items you need to recover, and then click Download. Details. If you select a single file, it will be downloaded as is. Otherwise, the selected data will be archived into a .zip file. 7. Select the location to save the data to, and then click Save. 2.9 Creating a report about the service usage Usage reports provide historical data about using the backup service.
Enabling or disabling ad-hoc usage reports Ad-hoc report covers system usage data for the specified period with one-day interval. This type of report can be generated on demand and cannot be scheduled. The report will be sent to the email address of your administrator account. 1. 2. 3. 4. 17 In the account management console, click Reports. Select Ad-hoc tab. In Reporting period, select start and end dates of reporting period. To generate a report immediately, click Send report now.
