Operation Manual

2. Click Recovery.

3. Select the recovery point. Note that recovery points are filtered by location.

If the selected machine is physical and it is offline, recovery points are not displayed. Select a

recovery point on the Backups tab (p. 48) or use other ways to recover:

 Download the files from the cloud storage (p. 42)

 Use bootable media (p. 43)

4. Click Recover > Files/folders.

5. Select the files that you want to recover.

6. If you want to save the files as a .zip file, click Download, select the location to save the data to,

and click Save. Otherwise, skip this step.

7. Click Recover.

8. Select the recovery destination. You can select the original location or any local or network

folder.

Files from virtual machines can be recovered to a network folder, or to the machine where Agent

for VMware, Agent for Hyper-V, or Agent for Virtuozzo is installed. If you select a network folder,

it must be accessible from that machine.

9. Click Start recovery.

10. Select one of the file overwriting options:

 Overwrite existing files

 Overwrite an existing file if it is older

 Do not overwrite existing files

The recovery progress is shown on the Activities tab.

2.9.4.2 Downloading files from the cloud storage

You can browse the cloud storage, view the contents of the backups, and download files that you

need.

Limitation: Backups of system state, SQL databases, and Exchange databases cannot be browsed.

To download files from the cloud storage

1. Select a machine that was backed up.

2. Click Recover > More ways to recover... > Download files.

3. Enter the credentials of the account to which the backed up machine is assigned.

4. [When browsing disk-level backups] Under Versions, click the backup from which you want to

recover the files.

[When browsing file-level backups] You can select the backup date and time in the next step,

under the gear icon located to the right of the selected file. By default, files are recovered from

the latest backup.