User manual
Table Of Contents
- 1 User's Guide
- 1.1 About the backup service
- 1.2 Software requirements
- 1.3 Activating the backup account
- 1.4 Accessing the backup service
- 1.5 Installing the software
- 1.6 Backup console views
- 1.7 Backup
- 1.8 Recovery
- 1.9 Operations with backups and backup plans
- 1.10 Troubleshooting
- 2 Glossary
20
Specify the maximum number of backups to keep.
Keep backups indefinitely
Note A backup stored in a local or network folder cannot be deleted if it has dependent backups that are not
subject to deletion. Such backup chains are deleted only when the lifetime of all their backups expires. This
requires extra space for storing backups whose deletion is postponed. Also, the backup age and number of
backups may exceed the values you specify.
1.7.6 Starting a backup manually
1. Select a machine that has at least one applied backup plan.
2. Click Backup.
3. If more than one backup plans are applied, select the backup plan.
4. Click Run now on the backup plan panel.
The backup progress is shown in the Status column for the machine.
1.8 Recovery
1.8.1 Recovery cheat sheet
The following table summarizes the available recovery methods. Use the table to choose a recovery
method that best fits your need.
What to recover
Recovery method
Physical machine
(Windows or Linux)
Using the web interface (p. 21)
Using bootable media (p. 22)
Physical machine (Mac)
Using bootable media (p. 22)
Virtual machine
Using the web interface (p. 22) (only to the original machine)
Using bootable media (p. 22)
Files/Folders
Using the web interface (p. 23)
Downloading files from the cloud storage (p. 23)
Using bootable media (p. 24)
System state
Using the web interface (p. 25)
SQL databases
Using the web interface (p. 25)
Exchange databases
Using the web interface (p. 27)
1.8.2 Creating bootable media
Bootable media is a CD, DVD, USB flash drive, or other removable media that enables you to run the
agent without the help of an operating system. The main purpose of bootable media is to recover an
operating system that cannot start.
We highly recommend that you create and test a bootable media as soon as you start using disk-level
backup. Also, it is a good practice to re-create the media after each major update of the backup
agent.
You can recover either Windows or Linux by using the same media. To recover OS X, create a
separate media on a machine running OS X.
To create bootable media in Windows or Linux
1. Download the bootable media ISO file. To download the file, select a machine, and then click
Recover > More ways to recover... > Download ISO image.