Acronis Backup & Recovery Online Stand-alone User Guide
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Table of contents 1 Introduction to Acronis Backup & Recovery Online .................................................................5 1.1 What is Acronis Backup & Recovery Online?.............................................................................5 1.2 What data can I back up and recover? ......................................................................................5 1.3 How long will my backups be kept in the online storage? ........................................................
2 Where do I start? ................................................................................................................. 17 3 Choosing a subscription ....................................................................................................... 18 4 Software installation ............................................................................................................ 19 4.1 What software do I need to install? ............................................................
This document explains how to do online backups using the Acronis Backup & Recovery Online service and stand-alone editions of Acronis Backup & Recovery 11. The stand-alone editions enable you to back up an individual server or workstation to Acronis Online Backup Storage. This document contains an overview of Acronis Backup & Recovery Online and step-by-step instructions for the typical software installation and usage scenarios.
For effective use of the storage space, you have the option to set up the "Delete backups older than" retention rule. Example You might want to use the following backup strategy for a file server. Back up the critical files twice a day on a schedule. Set the retention rule "Delete backups older than" 7 days. This means that after every backup the software will check for backups older than 7 days and delete them automatically. Run backup of the server's system volume manually as required.
1.5.3 Is the online storage available under Acronis bootable media? Recovery from Acronis Online Backup Storage is available but backup to the storage is not. 1.5.4 Can I use Acronis Universal Restore when recovering a system from the online storage? Yes. Acronis Universal Restore is always available when recovering a system from the online storage. Using Acronis Universal Restore when recovering from other types of storage will require a separate license. 1.5.
To continue backing up the machine to the same subscription, reassign (p. 21) the subscription to the machine. If you do this, the next machine's backup can be incremental. If you assign a new subscription to the machine, the software will have to do a new full backup. 1.6 Initial Seeding FAQ This section explains what Initial Seeding is, why you would want to use it and provides some usage details. 1.6.
1.6.7 How to buy an Initial Seeding license? You can buy an Initial Seeding license from an Acronis partner or in Acronis online store. Follow the link www.acronis.com/my/backup-recovery-online/#buy to locate a partner or to buy online. Having purchased a license from an Acronis partner, you receive a confirmation e-mail with a registration code. Click Enter new registration code on the same web page and register the license. The license becomes available on the Initial Seeding / Recovery tab.
Hard drive types Acronis accepts hard disk drives of the following interface types: IDE, ATA, SATA, USB connected drives. SCSI drives are not accepted. Packaging If possible, use the original packaging. Otherwise, packaging materials can be obtained at any shipping outlet or stationary store. You should also include all necessary cables or adapters to the drive. Acronis will not be able to process your initial seeding request if there are no cables included.
Step 4 Choose the transport company that you will use for shipping. On that company's web site, prepare and print two prepaid shipping labels: 1. Shipping label for sending your hard drive. This label is placed on the top of the box. You should send your package to one of the Acronis data centers. The data center address can be obtained on the Initial seeding / Recovery tab of your account management page by clicking Datacenter address.
Step 5 Securely seal the box with a sturdy tape. Then, stick the shipping label for sending your hard drive to the top of the box, so the label does not wrap around the edge of the package. 1.6.10 How do I track an Initial Seeding order status? On the Acronis Web site, the Initial Seeding / Recovery tab shows you the status of all your orders. In addition, you will receive e-mail notifications about the most important events. Available – The license is available for using on any machine.
specified). If a prepaid shipping label was not provided with the media, the media will be discarded. [Occasional] The order is on hold – Your order was placed on hold due to technical difficulties processing the order. Acronis is working on resolving these issues. [Occasional] The order has been cancelled – The order had been cancelled before the media was shipped, so returning the media is not required. [Occasional] The order has been cancelled.
1.7.6 Can I obtain backups taken from a number of machines on a single hard drive? No. A separate hard drive is required for each machine. 1.7.7 How to buy a Large Scale Recovery license? You can buy a Large Scale Recovery license from an Acronis partner or in Acronis online store. Follow the link www.acronis.com/my/backup-recovery-online/#buy to locate a partner or to buy online. Having purchased a license from an Acronis partner, you receive a confirmation e-mail with a registration code.
1.8 Subscription lifecycle FAQ This section explains a subscription lifecycle and subscription operations that you can perform on your account management Web page. 1.8.1 How to access my account management Web page? To access this Web page from the Acronis Web site: 1. Select User Login. 2. Log in to your account (create one if you are not registered yet). 3. Navigate to Online backup > for Business. To access this Web page from Acronis Backup & Recovery 11: 1.
1.8.5 How do I renew a subscription? Buy another subscription and specify it as the next subscription of the same machine. The new subscription will be activated as soon as the current subscription expires. An expired subscription can be renewed within five days after expiration. In such cases, the new subscription will be activated immediately. 1.8.5.1 Renewing a single subscription To renew a subscription 1. Go to the account management Web page. 2.
where Pn – new subscription remaining period Po – old subscription remaining period Qo – old subscription storage quota Qn – new subscription storage quota. Example. You have a 250 GB subscription and you decide to increase its storage quota 2 months before the subscription expiration. The new subscription storage quota is 500 GB. So, the new subscription remaining period will be Pn = 2 months * (250 GB / 500 GB) = 1 month To increase a storage quota 1. Go to the account management Web page. 2.
3 Choosing a subscription Normally, you choose a subscription based on the operating system your machine is running. Server operating systems supported by Acronis Backup & Recovery Online: Windows 2000 SP4 – all editions except for the Datacenter and Professional editions. Windows Server 2003/2003 R2 – the Standard, Enterprise editions (x86, x64). Windows Small Business Server 2003/2003 R2. Windows Server 2008 – the Standard, Enterprise editions (x86, x64).
4 Software installation This section contains information on how to choose the necessary software and step-by-step installation instructions. 4.1 What software do I need to install? Download and install Acronis Backup & Recovery 11. A license key is not required if you are going to back up to the online storage only. You have a choice between Acronis Backup & Recovery 11 stand-alone and advanced editions.
installation options are required. For example, you can install the product in the unattended mode, as opposed to the interactive mode. Downloading the setup program On the account management Web page, click Download edition with local management capability. Installing the product Perform these steps on each machine that you will back up. 1. 2. 3. 4. 5. 6. Log on as an administrator and start the setup program. Click Install Acronis Backup & Recovery 11.
Before activating a subscription, please take into account the following considerations. As soon as a subscription is activated, its subscription period starts. To avoid losing subscription time, activate the subscription only when you are ready to back up the machine. If a machine already has a subscription, the new subscription will replace the old one. You can reassign the old subscription to a different machine—see “Reassigning an activated subscription” later in this section.
At that point, you reassign Subscription 1 to Machine 2. Machine 2 does its third backup to Subscription 1. Depending on your settings, this backup will be either full or incremental. But its size is not likely to be less than a full backup size. Therefore, it is not practical to reassign a subscription to a machine whose first backup was done as an initial seeding. You will need to either redo the initial seeding (which requires a new license) or to transfer the sizeable backup over the Internet.
Monthly backup of the operating system and installed programs, with the first (large) backup being sent on a hard drive; and deleting backups older than six months. See "Backing up using Initial Seeding (p. 23)". The Initial Seeding service might be unavailable in your region. To find more information, click here: http://kb.acronis.com/content/15118. By modifying the schedule or items to back up in these instructions, you can set up a backup strategy that best suits your needs.
6.2.1 Preparation for initial seeding Before backing up using Initial Seeding, make sure that: You activated (p. 21) an online backup subscription for the machine. You have a supported hard drive (p. 8) that is ready to be sent by physical mail. You bought an Initial Seeding license for the machine. The machine is connected to the Internet. It needs access to the online storage to check for the Initial Seeding licenses. 6.2.
3. Right-click the backup plan that created the full backup, and then click Edit. 4. In Backup scheme, change Initial seeding to Simple. 5. In Schedule, click Change and then specify the schedule according to which the incremental backups will run, for example on the last Saturday of each month, as follows: a. In Run the task:, click Monthly. b. Under Schedule, click On:, and then leave only the Last and the Saturday check boxes selected in the respective lists. c.
To recover files from the online storage 1. 2. 3. 4. 5. 6. 7. Start Acronis Backup & Recovery 11. Click Recover. Click Select data and then click Browse. In the list of locations, click Online backup storage. Click Log in and specify the credentials to log in to the online storage. Select the backup from which you want to recover data. If the selected backup is a disk-level one, in Backup contents, select Files. If the backup is a file-level one, skip this step. 8.
Tip. If the target hardware has a specific mass storage controller such as RAID (especially NVIDIA RAID) or a fibre channel adapter, explicitly specify the mass storage drivers for them. To do so, click Mass storage drivers to install anyway and then specify the drivers. 12. Click OK to immediately start the recovery. Details. You will see the window with the recovery task details. 9.
10 Retrieving files from the online storage by using a Web browser By using a Web browser, you can browse Acronis Online Backup Storage, view contents of file-level archives, and download the selected files and folders. The following browsers support these operations: Internet Explorer 7 or later Mozilla Firefox 3.5 or later Google Chrome 10 or later Safari 5.0.5 or later To retrieve files from the online storage: 1. Go to the account management Web page (p. 15) and click Recover my data now.
11 Limitations of the online storage Unlike other types of storage available in Acronis Backup & Recovery 11, the online storage has the following limitations. Operations The following operations are not possible.
The upgrade procedure is the same as when upgrading from Acronis Backup & Recovery 11 trial version. For detailed information about upgrading, please refer to the "Changing a license" section of the Acronis Backup & Recovery 11 built-in help. 13 Technical Support Maintenance and Support Program If you need assistance with your Acronis product, please go to http://www.acronis.
14 Glossary A Activate a subscription Allow the machine to use the online storage according to the subscription. Subscription period (p. 32) starts counting down when the subscription is activated. Activated subscription A subscription that is currently being used by a machine. Assign a subscription to a machine Reserve a subscription for a particular machine. Subscription period (p. 32) does not start counting down until the subscription is activated.
L Large Scale Recovery An extra service (p. 31) that enables you to obtain a copy of the backups you have in the online storage. You can then recover data from this copy. The Large Scale Recovery service might be unavailable in your region. To find more information, click here: http://kb.acronis.com/content/15118. License Permission for a machine to use an extra service (p. 31) of Acronis Backup & Recovery Online. You can buy Initial Seeding licenses and/or Large Scale Recovery licenses.
U Unassign a subscription Make an assigned subscription available again. You can unassign a subscription as long as it is not activated. 33 Copyright © Acronis, Inc.
