User guide

220 Copyright © Acronis, Inc., 2000-2011
11.1.8.8 Can I revoke a subscription from a machine?
You cannot return an activated subscription to the list of available subscriptions, but you can reassign
(p. 222) it to a different machine in Acronis Backup & Recovery 11 GUI.
11.1.8.9 Can I cancel my subscription?
Just wait until the subscription expires. Refunds are not available for the online backup subscriptions.
11.2 Where do I start?
On the Acronis Web site, log in to your account (create one if you are not registered yet) and
navigate to Online backup > For Business. This is your account management Web page. Here you can
get a trial subscription, locate an Acronis partner or buy subscriptions online. The newly obtained
subscriptions are listed as available subscriptions in the Manage Subscriptions tab.
If you purchased your subscriptions from an Acronis partner, register them manually using the Enter
new registration code link. The registration codes come with the purchase confirmation e-mail.
Next, install Acronis software (if not yet installed) and assign (p. 221) each subscription to a machine.
The subscriptions become activated. After that, you can start backing up to Acronis Online Backup
Storage.
11.3 Choosing a subscription
Normally, you choose a subscription based on the operating system your machine is running.
Server operating systems supported by Acronis Backup & Recovery Online:
 Windows 2000 SP4 – all editions except for the Datacenter and Professional editions.
 Windows Server 2003/2003 R2 – the Standard, Enterprise editions (x86, x64).
 Windows Small Business Server 2003/2003 R2.
 Windows Server 2008 – the Standard, Enterprise editions (x86, x64).
 Windows Small Business Server 2008.
 Windows Server 2008 R2 – the Standard, Enterprise, Datacenter, Foundation editions.
 Windows MultiPoint Server 2010.
 Windows Small Business Server 2011.
Workstation operating systems supported by Acronis Backup & Recovery Online:
 Windows 2000 Professional SP4.
 Windows XP Professional SP2+ (x86, x64).
 Windows Vista - all editions except for Vista Home Basic and Vista Home Premium (x86, x64).
 Windows 7 - all editions except for the Starter and Home editions (x86, x64).
If your backups are likely to exceed the storage quota for this type of subscription, you may want to
use a subscription with larger storage quota. For example, you can use a server subscription on a
workstation. The inverse usage is not possible. You cannot back up a server using a workstation
subscription.