User guide

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Install Universal Restore from the product installation package (in addition to Agent for
Windows, Agent for Linux or Bootable Media Builder).
If the agent is already installed, you can connect the management console to the machine, click
Help > Change license and specify the license key or the license server from where to take the
Universal Restore license.
You need to re-create bootable media to make the newly installed add-on operational in the
bootable environment.
5.2.2 Using Universal Restore
During recovery
Universal Restore is available when configuring a disk or volume recovery, if a Windows or Linux
operating system is present in your selection of disks or volumes. If there are more than one
operating systems in your selection, you can apply Universal Restore to all Windows systems, all
Linux systems or to both Windows and Linux systems.
If the software cannot detect whether an operating system is present in the backup, it suggests using
Universal Restore on the off-chance of the system presence. These cases are as follows:
the backup is split into several files
the backup is located in a deduplicating vault, in Acronis Online Backup Storage, on an FTP/SFTP
server, tape, CD or DVD.
Sometimes Universal Restore is applied in the background because the software knows what drivers
or modules are required for the supported virtual machines. These cases are as follows:
recovering a system to a new virtual machine
recovering a system to any virtual machine by means of Agent for ESX(i) or Agent for Hyper-V.
Universal Restore is not available when:
the backup is located in Acronis Secure Zone
you have chosen to use Acronis Active Restore (p. 227)
This is because these features are primarily meant for instant data recovery on the same machine.
Without recovery
Under bootable media, you can also use Universal Restore without recovery by clicking Apply
Universal Restore in the media welcome screen. Universal Restore will be applied to the operating
system that already exists on the machine. If there are multiple operating systems, you are prompted
to choose the one to apply Universal Restore to.
5.2.2.1 Universal Restore in Windows
Preparation
Prepare drivers
Before applying Universal Restore to a Windows operating system, make sure that you have the
drivers for the new HDD controller and the chipset. These drivers are critical to start the operating
system. Use the CD or DVD supplied by the hardware vendor or download the drivers from the
vendor’s Web site. The driver files should have the *.inf, *.sys or *.oem extensions. If you download
the drivers in the *.exe, *.cab or *.zip format, extract them using a third-party application.