User`s guide

The agent for Linux is in fact a 32-bit executable. For authentication, the agent uses system

libraries, 32-bit versions of which are not always installed by default with 64-bit distributions.

When using the agent on a 64-bit RedHat based distribution, such as RHEL, CentOS, Fedora or

Scientific Linux, make sure that the following 32-bit packages are installed in the system:

pam.i386

libselinux.i386

libsepol.i386

These packages should be available in the repository of your Linux distribution.

1.6 System requirements

The components installed in Linux

Edition name Memory (above

the OS and

running

applications)

Disk space required

during installation or

update

Disk space occupied

by the component(s)

Additional

Server for Linux 120 MB 400 MB 240 MB Screen resolution

1024*768 pixels

or higher

Bootable Media Builder

(Linux)

70 MB 240 MB 140 MB

Bootable media

Media type Memory ISO image size Additional

Linux-based 256 MB 130 MB

1.7 Technical support

As part of a purchased annual Support charge you are entitled to Technical Support as follows: to the

extent that electronic services are available, you may electronically access at no additional charge,

Support services for the Software, which Acronis shall endeavor to make available twenty four (24)

hours a day, seven (7) days per week. Such electronic services may include, but are not limited to:

user forums; software-specific information; hints and tips; bug fix retrieval via the internet; software

maintenance and demonstration code retrieval via a WAN-accessible FTP server; and access to a

problem resolution database via Acronis customer support system.

Support shall consist of supplying telephone or other electronic support to you in order to help you

locate and, on its own, correct problems with the Software and supplying patches, updates and other

changes that Acronis, at its sole discretion, makes or adds to the Software and which Acronis makes

generally available, without additional charge, to other licensees of the Software that are enrolled in

Support.

Upon mutual agreement by both parties, Acronis shall:

(i) supply code corrections to you to correct Software malfunctions in order to bring such Software

into substantial conformity with the published operating specifications for the most current version

of the Software unless your unauthorized modifications prohibit or hamper such corrections or cause

the malfunction;