User Guide

94 Copyright © Acronis, Inc., 2000-2009
State How it is determined How to handle
1 Need
interaction
At least one task needs
user interaction.
Otherwise, see 2.
Identify the tasks that need interaction (the program will
display what action is needed) -> Stop the tasks or enable the
tasks to run (change media; provide additional space on the
vault; ignore the read error; create the missing Acronis
Secure Zone).
2 Running At least one task is
running.
Otherwise, see 3.
No action is required.
3 Waiting At least one task is
waiting.
Otherwise, see 4.
Waiting for condition. This situation is quite normal, but
delaying a backup for too long is risky. The solution may be to
set the maximum delay or force the condition (tell the user to
log off, enable the required network connection.)
Waiting while another task locks the necessary resources. A
one-time waiting case may occur when a task start is delayed
or a task run lasts much longer than usual for some particular
reason and this way prevents another task from starting. This
situation is resolved automatically when the obstructing task
comes to an end. Consider stopping a task if it hangs for too
long to enable the next task to start.
Persistent task overlapping may result from an incorrectly
scheduled plan or plans. It makes sense to edit the plan in
this case.
4 Stopping At least one task is
stopping.
Otherwise, see 5.
No action is required.
5 Idle All the tasks are idle. No action is required.
Backup plan statuses
A backup plan can have one of the following statuses: Error; Warning; OK.
A backup plan status is derived from the results of the last run of the plans' tasks.
State How it is determined How to handle
1 Error At least one task has
failed.
Otherwise, see 2
Identify the failed tasks -> Check the tasks log to find out
the reason of the failure, then do one or more of the
following:
• Remove the reason of the failure -> [optionally] Start
the failed task manually
• Edit the local plan to prevent its future failure in case a
local plan has failed
• Edit the backup policy on the management server in
case a centralized plan has failed