User guide

Common installation rule

The strong recommendation is to install the encryption software before installing Acronis Backup &

Recovery 11.5.

The way of using Acronis Secure Zone

Acronis Secure Zone must not be encrypted with disk-level encryption. This is the only way to use

Acronis Secure Zone:

1. Install encryption software; then, install Acronis Backup & Recovery 11.5.

2. Create Acronis Secure Zone.

3. Exclude Acronis Secure Zone when encrypting the disk or its volumes.

Common backup rule

You can do a disk-level backup in the operating system. Do not try to back up using bootable media

or Acronis Startup Recovery Manager.

Software-specific recovery procedures

Microsoft BitLocker Drive Encryption

To recover a system that was encrypted by BitLocker:

1. Boot from the bootable media.

2. Recover the system. The recovered data will be unencrypted.

3. Reboot the recovered system.

4. Turn on BitLocker.

If you only need to recover one partition of a multi-partitioned disk, do so under the operating

system. Recovery under bootable media may make the recovered partition undetectable for

Windows.

McAfee Endpoint Encryption and PGP Whole Disk Encryption

You can recover an encrypted system partition by using bootable media only.

If the recovered system fails to boot, rebuild Master Boot Record as described in the following

Acronis knowledge base article: “Restoring Windows Boot Loader Manually” and reboot.

3.10 Support for SNMP

SNMP objects

Acronis Backup & Recovery 11.5 provides the following Simple Network Management Protocol

(SNMP) objects to SNMP management applications:

 Type of event

Object identifier (OID): 1.3.6.1.4.1.24769.100.200.1.0

Syntax: OctetString

The value may be "Information", "Warning", 'Error" and "Unknown". "Unknown" is sent only in

the test message.

 Text description of the event

Object identifier (OID): 1.3.6.1.4.1.24769.100.200.2.0