User guide

An expired subscription can be renewed within five days after expiration. In such cases, the new

subscription will be activated immediately.

Renewing a single subscription

To renew a subscription

1. Go to the account management Web page.

2. Make sure that you have an available subscription of the same type with the same or larger

storage quota.

Example: To renew the Acronis Backup & Recovery Online Workstation 250GB subscription, you

need either Acronis Backup & Recovery Online Workstation 250GB subscription or Acronis

Backup & Recovery Online Workstation 500GB subscription.

3. Select the machine that you want to renew the subscription for, and then click Renew.

The subscription appears in the Next subscription column for the selected machine.

Renewing a number of activated subscriptions at once

This operation is possible if the appropriate number of new subscriptions are identical to the

currently used subscriptions.

Make sure the new subscriptions are available on your account management Web page. Then click

Renew all. The confirmation window will summarize which subscriptions will be renewed. If identical

subscriptions are not found for some of the machines, you have the option to cancel automatic

renewal and renew each subscription individually.

What does "Auto-renew" mean?

Auto-renewal means that when the current subscription expires, the next subscription will be

automatically selected from the available subscriptions. The next subscription must be identical to

the current subscription.

If an identical subscription is not found, auto-renewal will not take place and your backups may fail.

No subscriptions will be bought automatically. Only those subscriptions available at the time of auto-

renewal can be used. You can select auto-renewal for each individual subscription or set up bulk

auto-renewal of all of the activated subscriptions you have.

12.1.8.6 How do I increase a storage quota for a machine?

Replace the subscription assigned to the machine with another subscription that has a larger storage

quota. The new subscription has the same type as the old one. For example, you can replace a

workstation subscription only with another workstation subscription with a larger quota.

The storage quota increase is free of charge. After the completion, the operation cannot be reverted.

The new subscription will have a lesser subscription period. It is calculated in the following way:

Pn = Po * (Qo / Qn)

where

 Pn – new subscription remaining period

 Po – old subscription remaining period