User guide

226 Copyright © Acronis International GmbH, 2002-2012.
12.1.7.6 Can I obtain backups taken from a number of machines on a
single hard drive?
No. A separate hard drive is required for each machine.
12.1.7.7 How to buy a Large Scale Recovery license?
You can buy a Large Scale Recovery license from an Acronis partner or in Acronis online store. Follow
the link http://www.acronis.eu/my/backup-recovery-online/#buy to locate a partner or to buy
online.
Having purchased a license from an Acronis partner, you receive a confirmation e-mail with a
registration code. Click Enter new registration code on the same web page and register the license.
The license becomes available on the Initial Seeding / Recovery tab.
A license purchased in Acronis online store becomes available immediately after the payment is
processed.
12.1.7.8 How do I track a Large Scale Recovery order status?
On the Acronis Web site, the Initial Seeding / Recovery tab shows you the status of all your orders.
In addition, you will receive e-mail notifications about most important events.
 Available – The license can be used for any machine.
 An order was created – This status is set upon completion of the Large Scale Recovery order
form. This means that the license cannot be used for any other machine. From this point on, you
can cancel the order if something goes wrong. This will return the license to the pool of available
licenses.
 The order is being processed - Order processing in the datacenter started.
 Writing data – Your backups are being written onto the media. From this point on, you cannot
cancel the order.
 Writing data has been completed – Your backups have been successfully written to the media.
 Ready to ship the media – Your order has been processed and the media will be shipped shortly.
 The order has been completed. The media has been shipped – The media has been shipped to
you (the carrier and the tracking number are specified).
 [Occasional] The order is on hold – Your order was placed on hold due to technical difficulties
processing the order. Acronis is working on resolving these issues.
 [Occasional] The order has been cancelled – The order has been cancelled.
 [Occasional] Address is undeliverable – Acronis cannot send the disk. On the same Web page,
click Change my delivery address and specify the correct address for the order.
 [Occasional] Address has been updated – This status is set after you have updated the delivery
address on Acronis web site.
12.1.7.9 How to perform large scale recovery?
The recovery procedure is the same as when recovering from the online storage. Just specify the
path to the location where your backups are. For detailed information about recovery please refer to
the context-sensitive help.